United BMW Gwinnett

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3264 Commerce Ave, Duluth, GA 30096

Sales: (888) 403-9387

Service: (770) 476-8800

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Jun 19, 2014
Very responsive and hi tech.
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Apr 11, 2014
Great experience working with Nathan Day. I live in Hawaii, flew to Atlanta and Nathan picked me up at the airport.
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Mar 16, 2014
They were quick in responding to my inquiry and questions and were able to complete the transaction in a few days.
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Feb 16, 2014
fast response
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Feb 7, 2014
Excellent service. Great buy! We plan to go back next year when hubby needs a new ride!
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Feb 6, 2014
Good
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Jan 31, 2014
Jonathan is an amazing sales person,, always call me back..They r very lucky to have him
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Jan 23, 2014
It was very good overall
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Jan 23, 2014
Inquired about a 370Z and got the response, "I will get to it Tuesday when I'm back from vacation." Get e-Mail Tuesday explaining that he car was sold over the weekend. Not exactly conducive to a good customer experience.
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Jan 20, 2014
Ordered new 435i dealer gave good deal
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Jan 3, 2014
There was no haggling or insult to my intelligence as a customer. The staff were very professional and courteous.
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Jan 2, 2014
good
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Dec 30, 2013
not great follow-up. I really wanted a Gran Turismo, and United BMW in Gwinnett had the best selection. I am 4 hours away. I would have been willing to try to make it work. But, didn't get a lot of follow- up. I have since bought a new Lexus instead. thanks
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Dec 28, 2013
Fast reply.
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Dec 25, 2013
Best buying experience ever. I've bought many vehicles over the years. This was the best. Everything went perfect. Love my BMW. Amazed at the deal I got.
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Dec 10, 2013
Great to work with. Very efficient.
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Dec 7, 2013
Dealer listed "price to sell"as $68.500 vs. $66,850 price shown..response by salesperson was good!
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Oct 26, 2013
very concerned about meeting my needs
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Aug 11, 2013
They contacted me once,that was it If I could give a 0 I would
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Jul 12, 2013
They did contact me and made efforts to make a deal. Respectable sale staff. Nathan Day really worked to make a deal. I will gladly refer him to others. Give him a shot!
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Jul 5, 2013
kohrlaw
We were very pleased with the responsiveness of BMW Gwinnett. We spoke with Chris in Internet Sales and he was friendly and helpful. We made a trip to check out cars in Atlanta and United BMW was our last stop. After meeting Darrell (Chris was not working that day) we decided that if we purchased a BMW it would be from this dealer. Knowledgeable, honest and helpful... We just decided the Audi A3 would fit our needs best and purchased elsewhere in Florida.
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Jun 19, 2013
Dealer called me back the next day and said he would call when the car was back on the lot. He never called again. Subsequently, I have had at least 4 emails from various people at United, including the GM, asking questions about the service I had received so far, and if there was anything they could do to help. I told the, about never hearing back from the original sales person after the first call. No one ever responded to what I assume are automatically generated emails. I am disgusted!
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Jun 10, 2013
United BMW Gwinnett did a great job with following up and answering my questions.
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Apr 3, 2013
Good
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Feb 25, 2013
Patronizing
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Feb 8, 2013
Good customer service and the overall experience was exceptional.
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Jan 10, 2013
Purchased my BMW X3 from United BMW. All negotiation took place over the internet. Smooth transaction.
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Dec 27, 2012
worse purchase experience. The seller was contacted, Airplane tickets were purchased I flew from Canada to Atlanta on sunday for the monday morning opening. Text and email was exchange friday night, satuday and call sunday. They never showed at 11h15am. I had the money to make the purchase. They obviously had no desire to offer proper service. I had to fly back to Canada. Rating 0 star.
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Dec 19, 2012
abeckwith
5
Made an offer on a car. Dealership said they couldn't accept so we moved on. Two days later they came back to say they were flexible but it was too late. We had already bought elsewhere.
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Nov 28, 2012
The car was listed as a C4 and it was a c2
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Nov 26, 2012
The dealership was wonderful. I would give them 5 stars.
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Nov 4, 2012
The sales guy was combative when comparing his car to others I had found when trying to justify his price.
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Oct 20, 2012
Responded very quickly with the information we requested but I had to get firm with them to back off!
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Oct 15, 2012
great customer service
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Oct 4, 2012
good
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Aug 16, 2012
Poor customer service. Applied for credit check and never heard from these people again. Do not do business with them they do not care about you, especially some guy named craig.
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Jul 25, 2012
They are professional and work with you until you meet your goal
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Feb 11, 2012
Vehicle was sold before we could get a look at it.
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