Tustin Nissan

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30 Auto Center Drive
Tustin, CA 92782

Sales: (714) 418-5951

Service: (714) 669-7393

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
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Jul 28, 2016
I give one star because the survey for reviews notes one star as "terrible" I was classically "baited and switched" I inquired about the 2011 Toyata Tacoma, but it is only a 4 cyl. I need a V6. Tustin Nissan had lured me in to purchase a V6 Nissan Frontier. They offered me a fantastic $2,500 7 yr warranty on a 2011 V6 Frontier. They told me that I need not worry about anything for 7 years! After making the deal I discovered that only 18 months remain on the warranty. They argued that I knew what I was signing. I cancelled the check and return the vehicle. BEWARE of these guys!
5 of 5 people found this review helpful.
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Mar 18, 2016
Completely unprofessional. Bait and switch. I called to see if they still had the vehicle and was told they still had it on the lot. I even insisted the person in the phone go and check the lot in person to avoid "computer glitch problems." When I got there the receptionist could not care if I dropped dead at the door, but everyone else seemed extremely friendly and accommodating. The salesman sat down and started having me fill out basically a "dream sheet" even though I explained I was there to see one specific vehicle I had called about. After some showmanship he left and came back a few minutes later saying the car had been sold two days prior. Funny because I had received several emails and even called on both the prior and the same day, and was assured the vehicle was still up for sale and parked in the lot. The salesman said it must have been a computer problem and without even apologizing started trying to sell me cars the did not even match what I told him I was looking for. Beware the dishonesty behind all the smiles and when you go there be prepared to have all the tricks in the trade thrown at you in a subtle fashion.
2 of 2 people found this review helpful.
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Feb 25, 2016
Did not visit them. Their phone calls were persistent but very polite.
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Read 4 old reviews
Nov 9, 2015
Great response time
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Aug 26, 2013
responded
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Mar 3, 2013
great friendly made the deal greatprice on vehicle
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Nov 26, 2012
Worse experience ever they get a F-. Sold me a used car and two days later asked me to return because they could not title it. They are idiots for not knowing of problems before selling the car. I would not send my worse enemy there.
1 of 1 people found this review helpful.
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