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4885 W Tropicana Ave
Las Vegas, NV 89103

Sales: (702) 478-7111

All reviewers have been verified to have contacted this dealer – Learn More
Oct 22, 2017
Good
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Sep 30, 2017
richm1217
It all started out that they could approve me for the car I was wanting. Then they said it would be easier to get financing if I got a newer car with less mileage and I said ok. This was done on a Friday and I was told it would be ready to sign the documents on Monday. On Monday I called and the salesman I talked to who ended up to be the owner later was not in and no one else knew who I was and what was going on. After filling out an application again the new salesmen said financing should be very easy to do and said he would get back to me . Tuesday came and still no phone call or the paperwork for the car. I called again and finally got my guy and he know said he was the owner and this would be a very hard deal to do without almost putting $4000 down on a $7900 car which was crazy. I asked him why it took 5 days to tell me this when he is the one who called me with this car to do a deal. He know became very nasty and said if you dont like it dont buy the car never explaining why it took 5 days to refuse me. He then said I will never sell you a car and hung up on me . I tried calling back and he let it go to voicemail. He was very rude and just down right nasty. I thik this is a dealer that people should stay away from. They lie and never tell you the truth by upping the price and down payment. I guess hes making more money than most and doesnt need to sell cars. Very poor customer service skills
4 of 5 people found this review helpful.
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Jul 11, 2017
1DogRescuer
Accommodating when asked about PPI (Pre Purchase Inspection). NOT terribly responsive to me (fishing) to find out if there is any movement in price.
1 of 1 people found this review helpful.
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Jun 19, 2017
_rolls
Jerry was very helpfull wish we had more sales men like him
1 of 1 people found this review helpful.
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Jun 13, 2017
Excellent service, inventory and a good all around feeling of trust...
1 of 2 people found this review helpful.
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May 17, 2017
This is the car I want, just need to have the finances in order. Nice people to work with, very up-front about all issues with the car and honest about costs. I look forward to working with them in the near future. Recommended.
3 of 3 people found this review helpful.
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Dec 31, 2016
Troy and staff are awesome. I am very satisfied with my experience/business with them. I will definitely recommend them to everyone who tells me they need a new vehicle!
3 of 5 people found this review helpful.
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Dec 7, 2016
Was a good experience
1 of 3 people found this review helpful.
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Oct 3, 2016
Excellent
0 of 3 people found this review helpful.
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Sep 26, 2016
scotty1972
Responded to my inquiry right away, was very helpful & friendly, with no pressure to buy.
1 of 2 people found this review helpful.
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Sep 26, 2016
kmsa2668
Did not purchase car but quick response
1 of 4 people found this review helpful.
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Apr 14, 2016
Very straight talk and I appreciate that
3 of 3 people found this review helpful.
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Apr 7, 2016
I was initially worried about this dealership based on the location and set-up. The dealership is connected to a gas station and Carl's Jr, but after talking to Troy, the owner, he said that they own the entire lot. Anyways, at first Troy and his team did not respond to my emails which was annoying, but once I called they were very helpful. There was no pressure involved and I felt comfortable talking to everyone in the office. Ritchey was awesome! He is one of the employees that made sure I had gas, car was cleaned and title was taken care of. He even picked me up from the airport rental car lot after I dropped off my rental. He was very nice and professional...great employee. On the flip side, Troy and Kenny said that they would fix my windshield washers and that was not taken care of when I finally left the dealership. Another thing, the car needed an oil change as soon as possible. At least that is what the car screen was telling me. I had already dropped off my rental so I ended up taking the car that day. It’s just bad manners to say you’re going to fix something and not…and really, I have to get an oil change the weekend I buy the car?! Not cool. Overall, easy process and I am happy with my purchase.
6 of 7 people found this review helpful.
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Mar 6, 2016
I sent an email, late Friday night, I got a call the very next day before noon. I called back two days later and spoke with Kenny, I told him I would be in later that day but never made it in. Kenny very graciously called me a couple days later, never made me feel bad for my no-show, he was so kind and professional, I would buy a car from him regardless of price.
2 of 3 people found this review helpful.
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Read 8 old reviews
Sep 17, 2015
i emailed them and responded immediately and called me too with no hassle.
1 of 1 people found this review helpful.
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Sep 8, 2015
I'm buying a car from them End I didn't know anything was wrong with the car and they told me the tranny had a problem I couldn't tell they went out and bought a new trainee so to me that's good Karma an honesty My brother in law bought a car that Great price 3 years ago Not one problem with it at all At a great price They don't bother you you look if I may ask questions And they're very upfront I recommend highly
1 of 3 people found this review helpful.
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Aug 25, 2015
Never answered my questions, only wanted me to stop by and look. I thought the whole idea of using the internet was to save time, by contacting prospective buyers and answering their questions first. I don't think these people bothered to check my zipcode either. I would have made the drive if they had responded to my questions.
3 of 6 people found this review helpful.
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Aug 11, 2015
wetmanh2o
The car was sold there was no time wasted! Thanks Derrick
1 of 2 people found this review helpful.
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Dec 16, 2014
Provided info
1 of 1 people found this review helpful.
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Nov 29, 2014
The guys I contacted (Craig was one) went out of their way to help me , even tho I was not interested in buying a car. I was interested in inspecting a car like mine in hopes of finding the secret to open the center (SL500) storage area. Since the car I wanted to see was still in the shop, I was sent there, The owner, Mike, was also extremely helpful, and the problem was solved. If I ever buy another car, I will talk to you folks.
1 of 1 people found this review helpful.
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Mar 20, 2014
helpful
0 of 1 people found this review helpful.
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Nov 6, 2013
seemed ok
0 of 1 people found this review helpful.
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