Trade Lane Motors

12030 Louetta Rd
Houston, TX 77070

Sales: (832) 706-3481

Today 10:00am - 6:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 15, 2017
RA2011
5
they contacted me the next day , and they send me the car fax report for the car they seem to be good to do business with them .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 13, 2017
I was there and they treated me very nice. They were very attentive and dilligent. I drove the car and everything is fine with the car. I just decided to wait for a latter model. I recommend this dealership to everyone.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2017
I purchased a car 3 weeks ago. The service was great. I was impressed with the overall experience at the dealership. So far no issues with the car. All questions were answered and the process went smooth. I test drove the vehicle on a Friday and purchased it the following Wednesday. I would definitely recommend this dealership to others.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for your great review, Roy! We are so happy that you had such a wonderful car buying experience with us. We really appreciate your business and we hope you are loving your car.
Jul 30, 2017
Polar79bear
Excellent help and very friendly. I ended up buying the truck and enjoy it. The whole process was easy, and the prices are good as well. I will suggest them to anyone asking to buy a vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for your outstanding review! We are so happy to hear that you had a great experience at our dealership. Thank you for your business!
Jul 29, 2017
LarianMast
Great experience. Every question and concern we had was answered promptly. We ended up purchasing the vehicle and the process could not have been better. Will recommend to friends and family.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for the review and recommendation. Our team truly appreciated your business and we can't thank you enough for the kind words.
Jul 25, 2017
Great response
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for taking the time to leave us feedback Joe. We hope you were completely satisfied with our services. Thank you!
Jul 12, 2017
Excellent service
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thanks for the excellent rating and feedback, Joe. We strive to provide excellent service to our customers at Trade Lane Motors, Inc.
Jul 8, 2017
Good.....
Is this review helpful? Yes | No

Response from Trade Lane Motors:

Leon, thank you for taking the time to leave us a great feedback. We truly appreciate your business!  
Jul 5, 2017
Guru99G1R
Very good
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for taking the time to leave us a great feedback. We truly appreciate your business!
Jul 4, 2017
Perfect customer service, perfect dealer. They responded instantly and vehicle as described.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Gurhan, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review,We're happy we could meet your expectations!
Jul 2, 2017
Great service wonderful people and very honest
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Edd, reviews like this give us motivation and help us ensure we provide high-quality care to our customers. Thank you for taking the time to leave us this wonderful feedback, we truly appreciate your business!
Jun 23, 2017
Excellent customer focus, good follow up. The owner is a 5 star business man.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Kris- we appreciate your kind words and awesome rating. Reviews like yours remind us of why we love what we do.
Jun 13, 2017
Sales lady was very helpful to answer questions. Purchase was fair and purchase was easy. No pressure to buy and pricing was right.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

We appreciate the feedback! We love hearing from our customers and are glad to hear that you were satisfied with your experience.
Jun 11, 2017
Very nice to work with. Car was more used than we wanted.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for the kind words, it was our pleasure working with you Lisa. Thank you again for taking the time to leave us a review. We hope we can serve you in the near future!
Jun 1, 2017
Mark Mooney
Wasn't overly impressed...truck was rather beaten up for the price. Looked like rear differential had an oil leak, and there was visible transmission fluid on the transmission oil pan. Windshield was heavily pock marked
9 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Iam so sorry to hear about your unfortunate experience. Even though we couldn’t find the vehicle you mentioned in our inventory, we are working with CarGurus to review the feedback, it might be to the wrong dealer. We tried to contact you via email, but no response. All our vehicles go through a thorough mechanical check, and we do our best to take pictures to point scratches, dents, and cracked windshield.
Apr 29, 2017
Very pleased. ! Bought the car the same day !
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for the awesome rating and kind words! We appreciate your business and certainly look forward to your next visit! We hope you're enjoying your vehicle.
Apr 22, 2017
Thank you Johnny for helping my wife and I get the jeep we wanted! You were very professional and we really appreciate the great service you provided to us!!
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for the kind words, It was our pleasure working with you and your wife. We appreciate your loyalty! We strive to give you the best in customer service and we look forward to serving you again soon! Thank you again for choosing Trade Lane Motors!
Apr 14, 2017
MiqeMyers
5
Fast response. Scheduled a test drive the same day.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

We are so happy to hear that you had a quick and easy experience! Thank you for the kind words and excellent rating. We look forward to serving you again.
Apr 12, 2017
Great friendly people, great service
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for the kind words and wonderful review! We are very happy to provide you with a quality car buying experience. We look forward to serving you again.
Apr 8, 2017
GuruWRZT
Responded quickly
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
corvette_2568
They answered quick and gave me all details that I wanted to know
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

We are very glad we were able to answer your questions in a timely manner and they answers were satisfactory. Thank you very much for taking the time to leave us a review.
Mar 22, 2017
I contacted this dealer about the 2012 Focus. We drove down a few days later to look at it and it was still there. It was exactly as described. A man named Gaze greeted us as soon as we stepped out of the car. He showed us what else he had in our price range. We ended up buying the Focus the next day. This was a great experience. Gaze was very helpful and our daughter loves her car!! I would definitely recommend this dealer to others!
7 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you guys so much for giving us a chance. Also for taking the time to leave this review. We try really hard to describe our vehicles the best possible way and I'm glad I was able to describe this vehicle in a way you guys were satisfied. I'm so happy your daughter loved her car and I hope we will see you guys for yall's next vehicle! Also if in the are stop by to say Hello!
Mar 16, 2017
Good
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for taking the time to leave us feedback. We hope you were completely satisfied with our services. Thank you!
Mar 13, 2017
aime1456
He responded within a few hours, I would have bought the car, but the car was being sold as is. I would recommend this dealership to anyone... they are honest and straightforward
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you very much Aime for you kind words. We always keep our inventory moving and get different vehicles daily. Please keep us in mind and we hope you give us a chance in the future.
Mar 9, 2017
Fatima Gonzalez
Very friendly car salesman. Never felt pressured to buy anything. I didn't end up buying the car because it was a little over my budget and the price wasn't as negotiable as I'd like, but overall very nice people and decent cars.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you very much Fatima for your kind words. We try very hard to make all of our customers feel at home and at ease. We really hope you can give us a chance in the  future.
Jan 11, 2017
Dealer got back to me in a timely manner.
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

We appreciate your kind words and Thank You for taking the time to leave us a review.
Dec 1, 2016
I didn't buy a vehicle from them but they responded promptly and clearly.
6 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you very much Mark for taking the time to leave us a review.
Nov 17, 2016
Good Persons
3 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank You Mr. Jorge for taking the time to leave us a review. We appreciate your kind words!
Oct 28, 2016
Answered the questions satisfactorily
2 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank You for taking the time to leave us a review. We are glad we answered your questions satisfactorily and hopefully we can see you soon!
Sep 24, 2016
Quick response. They are helpful and honest, and treat you with respect. Showed me the Carfax history and unfortunately not what I was looking for.
10 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you for taking the time to leave us a review. We are glad to hear we were helpful and we hope you can give us another chance in the future.
Sep 17, 2016
Excellent service
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you very much for your kind words and for taking the time to leave us a review.
Sep 16, 2016
Trade Lane Motors was professional and transparent. Really enjoyed working with these guys. Great vehicles and great pricing!
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for your kind review. We are very happy that we were able to help you and looking forward to help you in the future!
Aug 22, 2016
very pleasant purchase. large inventory and price range to choose from. owner in store when i purchased and answered any question i asked. ended up purchasing a very clean, well running blue 2005 focus. thanks trade lane!
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for your kind words. It was our pleasure to help you find a good vehicle and are very glad you are happy with your purchase. Thank you again for taking the time to leave us this review. We hope we can serve you again in the future!
Aug 21, 2016
THe vehicle had been sold, however I had to call to find out before making a trip out there.
4 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank You for taking the time to leave us a review. Unfortunately we are unable to hold any vehicle if we have no deposit. As soon as we sell a vehicle we delete it from our website, but we are unable to delete from CarGurus and they refresh our inventory overnight. We always let our customers know that we do not hold vehicles and they need to call to make sure we still have any vehicle before coming. We encourage you from calling ahead of time and saving you a trip. Hopefully we can serve you in the future.
Aug 17, 2016
We purchased this vehicle on Saturday. It was a great experience. The owners of this dealership were very helpful, friendly, and made us feel right at home. The vehicle was as it was represented in the ad and was a very good deal. I recommend this dealer to anyone who is seeking a good deal.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for taking the time to leave us this kind review. We are happy you guys felt right at home and we were able to provide you and your family a great deal. We hope to be able to help you in the future. Thank You.
Aug 10, 2016
excellent!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you so much for taking the time to reviews us.
Jul 6, 2016
Very helpful. The owner gave us a great price.. It had a few minor issues. I fixed those. But overall they we're very prossional.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2016
Car was driving good. It was not cleaned as good as it should have. Of course this is not a major issue. They tried to help us as much as possible, since we did not have enough money we could not purchase this auto.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2016
Communications regarding the condition of the car we're more than misleading. Condition of the sales lot was impassable for inspecting car due to mud. Pictures were incomplete and not showing significant body damage including potential structural side frame damage. I would not recommend this dealer.
7 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Car was sold to another customer thru car gurus no damage or signs of  previous damage , Carfax is clean and customer is happy with Van.we have professional staff that inspect our vehicles before we offer them for sale, your feedback was based on your personal opinion not professional inspection ,at least you should have car inspected by Toyota dealer before you present a point that reflect a sided and not fair review  .
Jun 20, 2016
very happy with my purchase. they responded very fast and the service was great. I send to many links and nobody responded but trade lane motors. the costumer service is great . if you are looking for a car , I will really recommend this place.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 15, 2016
Quick response
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2016
Not a good Dealer. Doesn't present their cars well. Interior was dirty and low tire pressure (something they could fix themselves). Tried to add taxes that you don't have to pay, and got mad when we decided not to pay them.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Hi An, you did send an inspection company to our lot to inspect the car, car passed all the way, one of the tires was little low on air, very normal thing on cars sitting on any car lot ,tire monitor pressure was on did put air and reset , then you negotiated me on the sales tax , I waived the dealer Doc fee, and did a break down of taxes to the dollar amount that will be paid to the DMV ,you still want to pay less taxes ,Am sorry we cannot and will not negotiate Sales and registration Taxes ,its against the law ,then you wanted me to pay for the registration sticker out of my pocket , because
 More ...
Jun 5, 2016
I stopped by with $8,000 to purchase a truck. The lady in the office was very pleasant, however, what car lot does not keep a salesman on site? There were 45 or 50 vehicles literally scattered without rhyme or reason. No two were parallel. I felt like a drove into an area where there was a lot of cars purchased on the cheap and to be sold high. It was just not a good feeling. I know we had a lot of rain, but there were no areas to walk without stepping not just in mud but in deep puddles... it was like purchasing cars in a cow pasture. I left and one hour later I had purchased from another dealership. Their cars may be fine and at great deals, but one must go with one's gut feeling.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

We appreciate the time you took to leave us a review. Our office is closed Fridays from 12:00 pm to 3:00 pm and we apologize if our sales team did not tell you our schedule. Also we are still under construction, the rain has make it really hard to improve our land but rest assure we are working on it, but again thank you for letting us know how you feel. We are happy you were able to find what you were looking for and hope later on you will give us a second chance. Thank you.
May 31, 2016
This is a family owned and operated business that provideshe that personal caremail to ensure that we left happy customers. We were able to work out a good deal. Despite a few kinks, our salesperson went the extra mile to ensure our satisfaction with our purchase.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Thank you very much Laura for your kind words! We are so happy and glad we were able to make y'all happy with your purchase. We hope you guys made it home safely and if anytime you are on this side of town please stop by! Thank you.
May 26, 2016
I called the lady yesterday and told her I would be there first thing in the morning.I check to see if it was still posted which it was,drove about 1 hour get there and the guy tells me they sole it the day before that was a waste of my time and money!!
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Trade Lane Motors:

Mr Brian we apologize for the inconvenience. We have no lady that answers the phones there's only two guys on sales. We have no way to hold vehicles, it is first come first serve. We always advise to call before coming, on the same day they are coming  to make sure the vehicle still available. The vehicle was deleted from our website that day but it takes a day to be be updated from car gurus. Again we apologize for the inconvenience.

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