Toyota Direct

Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota Certified
Used Vehicles, Toyota Tire Center

4248 Morse Rd
Columbus, OH 43230

Sales: (614) 412-1232

Service: (888) 287-3773

Today 12:00 PM - 5:00 PM
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https://static.cargurus.com/images/forsale/2018/07/16/17/46/2015_ford_expedition-pic-4693639441763921403-152x114.jpeg

2015 Ford Expedition XL 4WD Used Cars in Columbus, OH 43230

Great Deal
$4,137 BELOW
CarGurus IMV of $23,131

Price: $18,994

Mileage: 65,160

Location: Columbus, OH 43230

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford Expedition XL 4WD for sale - $18,994, 65,160 miles with Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2013_chevrolet_equinox-pic-6924972681265289990-152x114.jpeg

2013 Chevrolet Equinox 1LT FWD Used Cars in Columbus, OH 43230

Great Deal
$2,528 BELOW
CarGurus IMV of $11,523

Price: $8,995

Mileage: 99,546

Location: Columbus, OH 43230

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Granite Metallic Description: Used 2013 Chevrolet Equinox 1LT FWD for sale - $8,995, 99,546 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2015_toyota_venza-pic-5100300477556807517-152x114.jpeg

2015 Toyota Venza XLE AWD Used Cars in Columbus, OH 43230

Great Deal
$3,028 BELOW
CarGurus IMV of $21,023

Price: $17,995

Mileage: 35,007

Location: Columbus, OH 43230

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Celestial Silver Metallic Description: Used 2015 Toyota Venza XLE AWD for sale - $17,995, 35,007 miles with Bluetooth, Leather Seats, Backup Camera, Memory Package, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/18/10/41/2014_lexus_is_250-pic-8103034947880948867-152x114.jpeg

2014 Lexus IS 250 AWD Used Cars in Columbus, OH 43230

Great Deal
$3,085 BELOW
CarGurus IMV of $23,080

Price: $19,995

Mileage: 49,895

Location: Columbus, OH 43230

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Nebula Gray Pearl Description: Used 2014 Lexus IS 250 AWD for sale - $19,995, 49,895 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Luxury Package
https://static.cargurus.com/images/forsale/2018/07/07/03/55/2009_ford_f-150-pic-9214107848673901992-152x114.jpeg

2009 Ford F-150 FX4 SuperCrew 4WD Used Cars in Columbus, OH 43230

Great Deal
$3,372 BELOW
CarGurus IMV of $13,367

Price: $9,995

Mileage: 171,895

Location: Columbus, OH 43230

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bright Red Clearcoat Description: Used 2009 Ford F-150 FX4 SuperCrew 4WD for sale - $9,995, 171,895 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/02/37/2015_gmc_terrain-pic-5808489014365046656-152x114.jpeg

2015 GMC Terrain Denali Used Cars in Columbus, OH 43230

Great Deal
$2,363 BELOW
CarGurus IMV of $22,358

Price: $19,995

Mileage: 50,805

Location: Columbus, OH 43230

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2015 GMC Terrain Denali for sale - $19,995, 50,805 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Safety Package, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2015_ford_explorer-pic-5920951997179207938-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Columbus, OH 43230

Great Deal
$3,006 BELOW
CarGurus IMV of $26,001

Price: $22,995

Mileage: 33,769

Location: Columbus, OH 43230

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $22,995, 33,769 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2014_ford_edge-pic-3901202669141357910-152x114.jpeg

2014 Ford Edge SEL AWD Used Cars in Columbus, OH 43230

Great Deal
$2,487 BELOW
CarGurus IMV of $18,482

Price: $15,995

Mileage: 48,358

Location: Columbus, OH 43230

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ingot Silver Metallic Description: Used 2014 Ford Edge SEL AWD for sale - $15,995, 48,358 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/18/10/41/2015_ford_fusion-pic-6245577869254015138-152x114.jpeg

2015 Ford Fusion SE Used Cars in Columbus, OH 43230

Great Deal
$2,092 BELOW
CarGurus IMV of $13,087

Price: $10,995

Mileage: 54,404

Location: Columbus, OH 43230

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ingot Silver Description: Used 2015 Ford Fusion SE for sale - $10,995, 54,404 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/13/01/28/2018_chevrolet_equinox-pic-8391218580347327188-152x114.jpeg

2018 Chevrolet Equinox 1.5T LT AWD Used Cars in Columbus, OH 43230

Great Deal
$2,807 BELOW
CarGurus IMV of $24,307

Price: $21,500

Mileage: 16,740

Location: Columbus, OH 43230

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2018 Chevrolet Equinox 1.5T LT AWD for sale - $21,500, 16,740 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/17/01/26/2017_mini_cooper_clubman-pic-742443886133754288-152x114.jpeg

2017 MINI Cooper Clubman ALL4 Used Cars in Columbus, OH 43230

Great Deal
$4,561 BELOW
CarGurus IMV of $22,556

Price: $17,995

Mileage: 18,206

Location: Columbus, OH 43230

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Midnight Black Metallic Description: Used 2017 MINI Cooper Clubman ALL4 for sale - $17,995, 18,206 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/18/10/41/2016_dodge_dart-pic-6464187155825575928-152x114.jpeg

2016 Dodge Dart SXT Used Cars in Columbus, OH 43230

Great Deal
$2,050 BELOW
CarGurus IMV of $12,045

Price: $9,995

Mileage: 40,391

Location: Columbus, OH 43230

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bright White Clearcoat Description: Used 2016 Dodge Dart SXT for sale - $9,995, 40,391 miles with Bluetooth, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/07/05/44/2015_chevrolet_cruze-pic-2877278149266474616-152x114.jpeg

2015 Chevrolet Cruze LTZ Sedan FWD Used Cars in Columbus, OH 43230

Great Deal
$1,869 BELOW
CarGurus IMV of $14,369

Price: $12,500

Mileage: 39,101

Location: Columbus, OH 43230

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Red Hot Description: Used 2015 Chevrolet Cruze LTZ Sedan FWD for sale - $12,500, 39,101 miles with Bluetooth, Leather Seats, Backup Camera, Power Package, Alloy Wheels, Audio Package
https://static.cargurus.com/images/forsale/2018/07/16/17/41/2015_ford_explorer-pic-5896827064382896223-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Columbus, OH 43230

Great Deal
$2,581 BELOW
CarGurus IMV of $25,576

Price: $22,995

Mileage: 37,726

Location: Columbus, OH 43230

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Deep Impact Blue Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $22,995, 37,726 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2016_jeep_cherokee-pic-8520887754202141391-152x114.jpeg

2016 Jeep Cherokee Limited 4WD Used Cars in Columbus, OH 43230

Great Deal
$1,837 BELOW
CarGurus IMV of $20,337

Price: $18,500

Mileage: 34,787

Location: Columbus, OH 43230

Average time on market: 39 days Certified Pre-Owned: No Color: Brilliant Black Crystal Pearlcoat Description: Used 2016 Jeep Cherokee Limited 4WD for sale - $18,500, 34,787 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 16, 2018
Wolfeman68
Dealer contacted me by email first and then by text and phone. A time was set for a test drive. After driving the vehicle, I purchased it. Salesman was pleasant and helpful. Recommend this dealer.
Jul 13, 2018
Helpful and honest
Jun 29, 2018
Quick reply...answered all questions
Jun 27, 2018
Excellent car-buying experience! It was worth the two-hour Drive up there from Cincinnati to do business with them. My salesman was named Islam, and he treated me with kindness and respect. Their prices are competitive and their customer care is impeccable. Highly recommended. By the way.....Im loving my new Avalon!
Jun 20, 2018
GuruWGJJ5
Contacted right away, however failed to ever follow up as stated would do.
Jun 15, 2018
Went ahead and bought this truck was helpful did everything they said they would do only downside buying chevy at Toyota dealership no warrenty good rating
1 people found this review helpful.
Jun 7, 2018
GuruWP5GP
Negotiated but couldn’t agree on a price. Would rather auction truck instead of cutting a deal
2 people found this review helpful.
Jun 3, 2018
GuruWXDGB
Got back to me
Jun 2, 2018
People working there very nice the car was smoky Smelling.
1 people found this review helpful.
May 29, 2018
Madmaxxx7889
Great place, called me wasn’t pushy and answered all my questions
May 11, 2018
They contacted me several times and were very helpful. I ended up purchasing a different car I found on Car Gurus. Love your website! Thanks.
May 11, 2018
Jennay44
One of the worst experiences I have ever had.. This dealorship has no clue was customer respect is, they are very judgmental and once they find out they have to possibly do some work they are rude, inconsiderate people... absolutely awful.. the only person there that great was in finance... I haven’t worked with him in awhile but worst dealorship
1 people found this review helpful.
May 6, 2018
My experience was nothing but great. The people there had time for all my questions and gave me all the answers I needed. Great experience overall.
May 4, 2018
GuruW5HJQ
Dealer contacted me, then did not respond to my inquiries about a test drive. So we skipped them. Then contacted me again 5 days later to see if they could help. They were more responsive to my emails the second time.
0 people found this review helpful.
Apr 28, 2018
Purchased this car!!! Awesome place
Apr 28, 2018
Contacted within minutes...
1 people found this review helpful.
Apr 23, 2018
Good
1 people found this review helpful.
Apr 19, 2018
meghanpawolfe
While I didn’t end up buying the car I looked at, Tom was extremely kind and helpful. They treat you respectfully here, and I am more than happy to recommend them to anyone.
1 people found this review helpful.
Apr 7, 2018
Car shown was not the same car when I got there. Nice people though.
1 people found this review helpful.
Mar 30, 2018
GuruYTNHL
$8,995 with over 400,000 miles! Are you kidding me! It's a Toyota not a "Brinks" truck!
1 people found this review helpful.
Mar 10, 2018
Fadi was great, no pressure sales and communicated via text as asked. Live an hour from Toyota direct but would drive that far again, best and quickest car buying experience ever!
2 people found this review helpful.
Feb 18, 2018
Guru5QS8Y
I bought the truck. Good by, for the money. Problem: the sales person was trying juggle me and one other customer at the same time. He could have done better, if he would have completed my sell before moving to another customer.
2 people found this review helpful.
Jan 12, 2018
The only response I got was a question asking which vehicle I was asking about since I forgot to mention it in my initial message. They never did send the information I requested.
4 people found this review helpful.
Jan 4, 2018
Couldn’t make it out because of work and weather but was texting and emailing with a salesperson. Unfortunately fir me it was sold before I could get there
1 people found this review helpful.
Dec 11, 2017
Dealership was quick to respond back to me . Answered all my questions. Was very polite with info on ours of business.
1 people found this review helpful.
Oct 14, 2017
Very Nice, contacted me immediately.
1 people found this review helpful.
Oct 3, 2017
J542B
I visited this dealership to look at a specific car. The sales representative showed me the vehicle and we both agreed it was not the car for me. Since that visit the sales representative has stayed in contact letting me know what they have in stock that might be of interest to me.
3 people found this review helpful.
Sep 21, 2017
Adamlynch
Asked 2 questions...didn't even answer them. Gave me a generic spam e-mail back. "...Come test drive..." Still don't know why companies don't put price on their cars, it must effect their sales. Don't put a car online and then expect people to drive up to 200+ miles to find out its out of price range and then when I asked a price, they give me a pointless respond. Immediately decided I don't want to work with a company like this.
7 people found this review helpful.
Sep 6, 2017
It appeared to be an automated reply. Very impersonal and non-responsive. I have since contacted this dealer via email twice more with another automated reply. And I have used the chat feature on their own website. I provided my telephone number and promised a return call but I have received no reply at all. I guess an automated reply is the best I can hope for here. Apparently, you are on your own if you are interested in buying a car from this dealer.
10 people found this review helpful.
Aug 15, 2017
GuruDZZ22
Quick response
0 people found this review helpful.
May 23, 2017
Would not negotiate even though vehicle had obvious visual defects on the interior. Not very impressed with selection, staff or management making decision on price. Could've made a deal that day had they lowered the price to fit the vehicle. Can find a better deal somewhere else.
18 people found this review helpful.
May 23, 2017
Great!
0 people found this review helpful.
May 13, 2017
Quick contact and response to my inquiry.
0 people found this review helpful.
May 12, 2017
Advertisement said the vehicle haf a sunroof/moonroof and it didn't.
12 people found this review helpful.
May 7, 2017
Very helpful
0 people found this review helpful.
May 7, 2017
GuruHPWD
Toyota direct did not want to offer anything for trade in value based off of what they have "usually seen go wrong" on my certain vehicle because there was a check engine light that kept coming on and off. They had no service department open to actually diagnose a check engine light code so they slapped a bogus offer on it instead. I wasnt upset just walked away from the deal. Went elsewhere and I was informed they linked that appraisal online when we went to another dealership with their bogus offer and labeling it with engine and transmission issues IT NEVER ACTUALLY HAD BECAUSE THEY HAD NO SERVICE DEPARTMENT OPEN TO CHECK THE CODE. Its a shame because the dealer we personally worked with was very nice. Happy I took my business elsewhere though.
14 people found this review helpful.
Apr 15, 2017
dealer did call me to tell me about the jeep. they were very helpful.
1 people found this review helpful.
Feb 27, 2017
Good, actually bought my vehicle from them
1 people found this review helpful.
Feb 18, 2017
Great experience. Bought the vehicle
0 people found this review helpful.
Feb 2, 2017
Made the deal on the internet and did what they told me to do, tells me i am approved and to come pick up the car. Calls me the next day and says they sold the car. Bad business if you want a car from them you had better get there their word means nothing, cannot be trusted, they will break your heart and stress you out. Again you better get there if the car you want is there because if someone comes in before you get there, they will sell it.
11 people found this review helpful.
Jan 23, 2017
Agent was excellent! G9t me exactly what I needed.
0 people found this review helpful.
Jan 11, 2017
Dealer replied to an email but I left a voice message that was NOT returned. I mentioned I would visit the dealership on weekend to view the car. Two days later the car was gone, and still no call informing me the vehicle was no longer available.
10 people found this review helpful.
Jan 9, 2017
So far, so good. Just contacted me and we talked
2 people found this review helpful.
Jan 3, 2017
had an awesome experience, I didn't get the car I originally inquired about but the salesman got me in an even better car and the financial department was able to work with me on payments! Overall the company is amazing! I will definitely recommend them to anyone who asks!
3 people found this review helpful.
Dec 31, 2016
Very knowledgeable people!
1 people found this review helpful.
Dec 21, 2016
Dealer was great just got a better deal
3 people found this review helpful.
Nov 26, 2016
Salesman was very nice understanding and personable, thanks Scott!
1 people found this review helpful.
Nov 9, 2016
On point
1 people found this review helpful.
Nov 5, 2016
Went to see a cx-7 that has a Carfax report showing no wrecks. The entire side was scratched/dented slightly and the front bumper on the passenger side was hanging off with fresh white paint on the black bumper?? There were also 2 holes in the bumper and grill. The salesman said it probably was wrecked while they were parking it on the lot!!
11 people found this review helpful.
Nov 4, 2016
Had a great experience
1 people found this review helpful.
Oct 11, 2016
Did not go to dealership but they quickly responded to my inquiry via email.
2 people found this review helpful.
Oct 11, 2016
Great experience. Didn't have what we wanted but they tried hard.
3 people found this review helpful.
Sep 30, 2016
Although the person I dealt with was nice and respectful, I drove over and hour to find out the vehicle had been sold and I was not contacted. Furthermore, at 11pm that night, the vehicle was still listed on cargurus.com
10 people found this review helpful.
Sep 29, 2016
The first call I made on another vehicle, a salesman said he'd get back to me and never did. On this convertible, the salesman did promptly respond (Jeremy) Later, I received a text that the vehicle didn't pass inspection. I was scheduled to test drive it! That frankly was a red flag. Either it truly didn't pass, or it wasn't even in inventory. Either way, I think I'll pass here.
8 people found this review helpful.
Sep 28, 2016
I read this wrong and it wasn't the type of car I was looking for; I wanted a Prius wagon. Very congenial and highly recommended.
3 people found this review helpful.
Sep 22, 2016
It was a good experience, except for having to make deals with other dealers to finally get what I wanted for my trade.
2 people found this review helpful.
Sep 19, 2016
saaami
Very very rude and misbehaving sales people specially a guy name Nathan don't even think about dealing with these people you will be really disappointed BEWARE
7 people found this review helpful.
Jul 29, 2016
Bought this great car in a great deal from Patti Street. Great communication right from the start. They had restored the car to excellent condition. It even qualified for a two year warranty. Toyota Direct saw to our every comfort during our visit! Great car buying experience! They know what they are doing. Highly recommended!
1 people found this review helpful.
Read 89 old reviews
Jul 20, 2016
Contacted me promptly and trying to make a deal
1 people found this review helpful.
Jul 13, 2016
Great!
1 people found this review helpful.
Jul 9, 2016
Followed up twice. Thanks
0 people found this review helpful.
Jul 6, 2016
Excellent. Great sales person. Very good follow-up. Highly recommend. Thanks.
1 people found this review helpful.
Jun 30, 2016
Fast feedback & follow up from kyle!!
1 people found this review helpful.
Jun 28, 2016
Ran out of time to get back with them but follow up was good.
1 people found this review helpful.
Jun 26, 2016
Dealership responded- very polite on my visit- The vehicle was priced right but I did not buy it I would rate them a 4.5
2 people found this review helpful.
May 29, 2016
Answered all questions and was great help
1 people found this review helpful.
May 24, 2016
I had the opportunity to drive to the dealer and see the vehicle before I had a reply from the inquiry. The sales rep that I dealt with provided excellent service. He actually contacted me later, so I'm not sure if it was from the inquiry or the visit.
May 23, 2016
no problems and helpful - not the car I wanted.
May 21, 2016
Good experience. Very prompt with reply and good price. Truck wasn't exactly what I wanted.
May 19, 2016
Received 2 greeting acknowledgement emails from staff, but I was not able to work a test drive into my schedule before auto got sold.
May 12, 2016
We found a car we liked at Toyota Direct and decided to test drive it. The car would not start, so the salesman got a battery charger and started it for us. There wasn’t enough gas in it, so we went to the gas station where the salesman put gas in the tank. The car would not start afterward putting the gas in, so, the salesman walked back to the dealership to get the charger. The dealership was close by, but this process took about an hour because he could not find it. He stated that we should keep the charger with us just in case it happened again. We took the car on a nice, long, test drive and decided to take it to our mechanic to have it looked over. We kept the car running the entire time to ensure the battery was being charged. The mechanic gave us a “thumbs up” but mentioned it could use a coolant flush. We went back to the dealership to complete paperwork for the sale. We negotiated with the salesman to reduce the price by $100, (to match the Kelly Blue Book price) install a new battery and do a coolant flush prior to purchase. They agreed and said the car would be ready the next day at 10:00 a.m. Papers were signed, we insured the car, and the proof of insurance was faxed to the dealership. We arrived at the dealership at 10:00 a.m. and the work hadn’t even been started. Neither had the new battery been ordered. So, we asked them to call us when the car was finished. About 2 ½ hours later, we still hadn’t heard anything so we called the salesman. He stated that he would find out and call us right back. We didn’t get a call back from the salesman stating that it was finished until about 2 ½ hours later. I told him we would be right there. When we arrived, the salesman ran up to us saying, “Please trust me. Somebody else got the keys to the car and they’re test driving it right now! You have to sign the finance papers to complete the sale!” I was uncomfortable signing the papers without seeing that the work had been completed, so we waited for the general manager to do something about it. We were asked to wait in his office, then he came to us and told us the other people were buying the car. He stated it is the “policy” of the dealership not to hold cars. My complaint is: we spent hours checking out the car, driving it, taking it to our mechanic, in good faith signed all papers, (minus actually paying for the car), insured the vehicle, waited on the repair, only to have the car ripped out from under us! This experience was very disheartening and I would NEVER recommend this dealership to anyone! They have signs all over their offices claiming they have the best customer service. I say, “What customer service?!” They only served themselves.
15 people found this review helpful.
May 11, 2016
My contact at this dealership was helpful and responsive and I felt no pressure to decide and buy. I can say I enjoyed the experience of checking out this vehicle.
0 people found this review helpful.
May 11, 2016
Reggie was very nice and helpful, the car was great. I will be following up since the CarFax indicates the vehicle was in 1 accident, and this was not discussed by the rep. I would be interested if the price were lowered.
May 3, 2016
Nice dealership car was not as nice in person as shown in pictures very dirty detail work .....
2 people found this review helpful.
Apr 30, 2016
The salesman was very helpful. He provided all the help I needed.
Apr 22, 2016
Responded immediately.
Apr 22, 2016
Avoid the red headed finance manager! She doesn't have time to deal with customers. Everyone else went out of their way to help and make it a very pleasant buying experience
Apr 21, 2016
The dealership was responsive to my inquiry on this vehicle. I plan on holding off for now however.
Apr 16, 2016
T1325
The car I was interested in was described incorrectly. Dealer as aware of it but did not bring this up from the beginning.
3 people found this review helpful.
Apr 12, 2016
Great
0 people found this review helpful.
Apr 7, 2016
Wouldn't respond in time and then sold car to out of towners
2 people found this review helpful.
Apr 6, 2016
Earth360
Decent guy to talk to but didn't end up making it to his location. 4 star due to lack of significant experience with them.
Mar 23, 2016
Firebird_903
Great experience .Robert took good care of us
Mar 16, 2016
car sold before I could buy it , but Melvin was good to me .
Mar 16, 2016
They were very honest about the vehicle.
Mar 12, 2016
They were very busy, I purchased elsewhere.
1 people found this review helpful.
Mar 10, 2016
Very high priced but nice
Mar 9, 2016
Will not work with outside financing. Limited to onsite financing.
2 people found this review helpful.
Mar 6, 2016
Very easy to work with. Great experience with Ivan in sales.
Mar 4, 2016
Very shady. Had me drive 5 hours for a truck that was in an accident and badly repaired! Fadi was the salesman that assured me the truck was perfect and no accidents. Big liar! He has no conscience.
4 people found this review helpful.
Feb 17, 2016
Responded in a quick manner
Feb 14, 2016
Told me about the car and was upfront
Feb 3, 2016
ericawiley66
Dealer followed up with emails and were quick to respond. I received an email regarding th vehicle I was interested in and was told it had sold.
Feb 3, 2016
Jan 27, 2016
dhooker
Responded with info quickly.
1 people found this review helpful.
Jan 19, 2016
Got a email a day later the car was sold
Jan 12, 2016
Polaris409
Knowledgeable and Friendly salesperson.
Jan 8, 2016
Not not buy car but good quick response via email.
Jan 6, 2016
Contacted about a specific truck, after a few back and forth info emails, I filled out an app for financing. Was told two days later that the info was never processed for that truck and it was being sold. A day later it was back for sale and I was asked if I wanted to try, I responded yes. Told two more days later that it sold and none of my info was provided to the bank. I understand it is more difficult to deal with a long distance customer, but I was there first. If I can buy my home from Iraq I can surely buy a car from 400 miles away, especially when they had all the info and just failed to act.
3 people found this review helpful.
Jan 6, 2016
Toyota Direct responded but wanted MSRP also, but now has lowered there price.
1 people found this review helpful.
Dec 30, 2015
this isn't the truck i purchased but close enough, sales and finance were great make sure to ask for all numbers up front...
Dec 23, 2015
Guy Bender was a fantastic sales representative. Everyone one was kind and courteous even though our credit wasn't great and I never felt treated like a second class citizen . They worked with us and even got the price lower than we expected. They didn't hesitate to let my husband go over the truck with a fine tooth comb and put it up on the lift so he could see the undercarriage. I would highly recommend them for any one looking to purchase a new or used vehicle. Shout out to Reni as he took care of us in Guy's absence but didn't try to "steal us" away. All of the employees really seem to enjoy working there and it showed.
Dec 23, 2015
Contact was quick and pleasant.
Dec 19, 2015
Contacted me and I filled out the application then received the email acknowledging that they received it and someone would be in contact with me but nothing.
2 people found this review helpful.
Dec 17, 2015
They responded and very professional, still considering the purchase of the H2 but it a longer drive to do so..
Dec 14, 2015
Great customer service! Amazing group of people
Dec 14, 2015
Went to the dealership the first day and the truck had just been used for towing. It was in the back of the dealership and was filthy. The second time I stopped in to see the truck it was nowhere to be found. 2 days later I found a better deal and bought a truck from another dealership.
2 people found this review helpful.
Dec 7, 2015
Good dealer, no pressuring, fair prices but made technical errors such as not checking the right boxes and misspelling my name in paperwork post-purchase.
Dec 2, 2015
Good Follow-Up
Dec 1, 2015
Service was standard once I finally got through. Some detail listed incorrectly in ad. *Prefer dealers that provide direct contact info. Too time consuming & unnecessary extra step having to go through 3rd party (Cargurus).
1 people found this review helpful.
Nov 21, 2015
Low class. Unprofessional. Sales people were difficult to find. Then no one knew where the car was. Then the keys couldn't be found. Now, a week later, we're asked to come back and sign something that was done wrong. Wow.
3 people found this review helpful.
Nov 20, 2015
Some in Sales does not have knowledge about the car and they deceive you to come their by emailing lower rate which they will not honor when you go there.
2 people found this review helpful.
Nov 20, 2015
Contacted and set up test drive, friendly and knowledgeable
Nov 4, 2015
Very Helpful.
Oct 26, 2015
Reggie Scott was great! Wold recommend him and dealership!
Oct 24, 2015
Matt Carroll is the best !!! Super knowledgeable and helpful. A pleasure to work with.
Oct 24, 2015
Very pleasant, patient and non- pressured atmosphere. Excellent experience!
Oct 24, 2015
Dealer responded quickly to my request, but I found another car I was interested in.
Oct 10, 2015
Extremely nice.
Sep 28, 2015
Overall they fixed all the issues
Sep 14, 2015
Great service,great prices.
Aug 23, 2015
Went to look at it _and no assistance on the lot, car was in poor shape though so just as well. Found our car at another dealership
1 people found this review helpful.
Aug 2, 2015
They are nice to you until you sign the deal. I was disappointed. Both manager and salesman handled our complaint poorly. My husband wanted to go get his car from them too but I told him that we should find another dealer.
3 people found this review helpful.
Jul 29, 2015
The car was not at the dealership and one of the sales reps told me to go to the MB dealership (car was getting something fixed) and take it for a test drive. The MB folks looked at me like i was crazy and said there is no way i could drive it unless someone from Toyota Direct came down with a plate. 2 hours later i got to drive the car. After returning to TD we began the negotiation/purchase process. They super low balled me on my trade in and wouldnt budge on their price. I was mostly disappointed that the sales guy just gave up and really didnt try to work with me. He didnt even give me a business card. Pretty rookie operation. I ended up going back to the MB dealership the next day and buying a similar car.
4 people found this review helpful.
Jul 17, 2015
Very friendly and helpful, but it took a long time to complete the deal.
May 31, 2015
The salesman was great! Overall not a bad experience!
Apr 22, 2015
Replied next day... About a different car... No "special" eprice given... Just a generic response... Weak...
2 people found this review helpful.
Mar 17, 2015
Good people to work with knowledgeable and friendly
Mar 14, 2015
kab777
We had a good experience at Toyota Direct. Although we test drove 2 cars we didn't end up buying anything. The sales associate didn't pressure us in any way. Overall a good experience.
Dec 26, 2014
Appreciated relaxed atmosphere no hard sell push. Purchased a car that I am pleased with. Very good experience.
Dec 10, 2014
Very friendly and helpful.Got me in to the Toyota i wanted and could afford in the matter of two days! Will definitely recommend and shop here again!
Dec 8, 2014
Specified color I desired. Salesman stated he would have the auto ready. When I arrived the car was not what I requested.
Nov 21, 2014
Nice to deal with.
Jul 16, 2014
Absolutely phenomenal!!!
Jun 29, 2014
Disorganized financing process took all day ... Would not negotiate price AT ALL :(
3 people found this review helpful.
May 14, 2014
Bvrs4x4
They was good
Apr 26, 2014
no deals and over priced/seems cars or trucks aways already sold
3 people found this review helpful.
Mar 16, 2014
Unfortunately the car I inquired about had already been sold.
Feb 22, 2014
Drove over an hour to see a vehicle that was anything but in the condition described! Plus the sticker price was almost $3000 cheaper than the price I was quoted!!! Not happy, but they did give my son a balloon.
2 people found this review helpful.
Oct 30, 2013
good communications
Jul 13, 2013
Mark was very good. Not pushy. But I was VERY frustrated with the time it took to close the deal when no credit approval was involved.
May 5, 2013
i live 1 hr 15 mins away so going this far for me is alot. i ended up being there for over 4 hrs which included purchasing the car. salesman was ok tho when i wanted to deal with the car price he didnt seem to happy about it. also what they gave me for my trade in and what i see they have it forsale now is crazy to me. i know my trade in was worth more but they would hardly work with me. all i got was an extra $600 for my trade in yet they are saling it for almost $4000 more than they gave me. also the aftercare i got with the new car a day later was a joke! windshield was chipped and they were suppose to replace and it became a big hassle the very next day and couldnt get a return call. overall they were ok to deal with. would i buy another car there?? probably not with the customer service i got and the distance cant say i would. you would think that a brand new customer they would try to excell in customer satisfaction.
2 people found this review helpful.
Dec 12, 2012
Excellent experience. Very satisfied.
Aug 8, 2012
redtrike
I think their pricing is fair, Malek was friendly and not pushy. I did not buy from them but only because i changed my mind about buying right now.
Jul 25, 2012
Used car prices were on the high side with no room for negotiating a better price.
1 people found this review helpful.
Mar 26, 2012
I worked with this dealer initially looking for a used Toyota Prius. In my search, I realized the price difference between the model years was so tight. Greg Gee of Toyota Direct was the one to open my eyes to possibly purchasing a new 2011 Toyota Prius. After much deliberation and some more online research, I decided on the 2011 Toyota Prius. The out the door price that Greg offered served as a guide to purchase from another dealer only because I waited too long and the entire stock at Toyota Direct had been sold. I had no choice but to approach another dealer with Greg's price as a guide. The day before purchasing my new car, Greg took the time to give me a call to ensure that I got my car at a great price. It BLEW MY MIND! This man is the epitome of what it is to be genuine and considerate. I plan on servicing my new Prius at this dealership as the dealer from which I purchased is about 3 hours away. Many, many thanks Greg Gee!
Mar 13, 2012
Dealer was good to communicate with.

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