Toyota Direct

Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota Certified
Used Vehicles, Toyota Tire Center

4248 Morse Rd
Columbus, OH 43230

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Sales: (614) 412-1232

Service: (888) 287-3773

Today 9:00 AM - 8:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/10/15/17/58/2016_toyota_highlander_hybrid-pic-7638195606356516360-152x114.jpeg

2016 Toyota Highlander Hybrid Limited Platinum Used Cars in Columbus, OH 43230

Great Deal
$3,295 BELOW
CarGurus IMV of $35,795

Price: $32,500

Mileage: 43,443

Location: Columbus, OH 43230

Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Blizzard Pearl Description: Used 2016 Toyota Highlander Hybrid Limited Platinum for sale - $32,500, 43,443 miles with Leather Seats, Sunroof/Moonroof, Adaptive Cruise Control, Navigation System, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/25/09/16/2016_chevrolet_tahoe-pic-5573295183160539417-152x114.jpeg

2016 Chevrolet Tahoe LT 4WD Used Cars in Columbus, OH 43230

Great Deal
$3,462 BELOW
CarGurus IMV of $39,457

Price: $35,995

Mileage: 44,936

Location: Columbus, OH 43230

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Tungsten Metallic Description: Used 2016 Chevrolet Tahoe LT 4WD for sale - $35,995, 44,936 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Premium Smooth Ride Suspension Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/11/05/09/40/2016_nissan_murano-pic-7599987888272152116-152x114.jpeg

2016 Nissan Murano S AWD Used Cars in Columbus, OH 43230

Great Deal
$2,733 BELOW
CarGurus IMV of $20,233

Price: $17,500

Mileage: 28,369

Location: Columbus, OH 43230

Average time on market: 42 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pacific Sunset Metallic Description: Used 2016 Nissan Murano S AWD for sale - $17,500, 28,369 miles with Bluetooth, Backup Camera, Cargo Package, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/11/02/54/2015_jeep_grand_cherokee-pic-3760774064975458306-152x114.jpeg

2015 Jeep Grand Cherokee Limited 4WD Used Cars in Columbus, OH 43230

Great Deal
$2,590 BELOW
CarGurus IMV of $20,585

Price: $17,995

Mileage: 77,315

Location: Columbus, OH 43230

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clearcoat Description: Used 2015 Jeep Grand Cherokee Limited 4WD for sale - $17,995, 77,315 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/19/09/32/2018_chevrolet_spark-pic-1589837673188311457-152x114.jpeg

2018 Chevrolet Spark 1LT FWD Used Cars in Columbus, OH 43230

Great Deal
$2,495 BELOW
CarGurus IMV of $13,490

Price: $10,995

Mileage: 5,218

Location: Columbus, OH 43230

Certified Pre-Owned: No Transmission: Manual Color: Toasted Marshmallow Description: Used 2018 Chevrolet Spark 1LT FWD for sale - $10,995, 5,218 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/21/09/38/2018_hyundai_accent-pic-6304172756277645088-152x114.jpeg

2018 Hyundai Accent SE Sedan FWD Used Cars in Columbus, OH 43230

Great Deal
$1,805 BELOW
CarGurus IMV of $12,305

Price: $10,500

Mileage: 40,523

Location: Columbus, OH 43230

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Urban Gray Description: Used 2018 Hyundai Accent SE Sedan FWD for sale - $10,500, 40,523 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/21/17/19/2014_ford_taurus-pic-2724165558571237648-152x114.jpeg

2014 Ford Taurus SEL Used Cars in Columbus, OH 43230

Great Deal
$2,111 BELOW
CarGurus IMV of $12,106

Price: $9,995

Mileage: 75,166

Location: Columbus, OH 43230

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Kodiak Brown Metallic Description: Used 2014 Ford Taurus SEL for sale - $9,995, 75,166 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/11/05/09/40/2017_toyota_prius_v-pic-5571296620819559042-152x114.jpeg

2017 Toyota Prius v Two FWD Used Cars in Columbus, OH 43230

Great Deal
$2,503 BELOW
CarGurus IMV of $22,003

Price: $19,500

Mileage: 25,094

Location: Columbus, OH 43230

Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Classic Silver Metallic Description: Used 2017 Toyota Prius v Two FWD for sale - $19,500, 25,094 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/22/09/23/2015_chevrolet_suburban-pic-6880875908297968866-152x114.jpeg

2015 Chevrolet Suburban 1500 LTZ 4WD Used Cars in Columbus, OH 43230

Great Deal
$3,198 BELOW
CarGurus IMV of $34,193

Price: $30,995

Mileage: 88,046

Location: Columbus, OH 43230

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Red Tint Description: Used 2015 Chevrolet Suburban 1500 LTZ 4WD for sale - $30,995, 88,046 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Suspension Package, Alloy Wheels, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/21/09/38/2016_mercedes-benz_c-class-pic-8561498359846862347-152x114.jpeg

2016 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Columbus, OH 43230

Great Deal
$2,653 BELOW
CarGurus IMV of $22,648

Price: $19,995

Mileage: 37,782

Location: Columbus, OH 43230

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2016 Mercedes-Benz C-Class C 300 4MATIC for sale - $19,995, 37,782 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/10/25/09/16/2014_nissan_pathfinder-pic-518870851685415211-152x114.jpeg

2014 Nissan Pathfinder S 4WD Used Cars in Columbus, OH 43230

Great Deal
$2,104 BELOW
CarGurus IMV of $13,099

Price: $10,995

Mileage: 93,302

Location: Columbus, OH 43230

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2014 Nissan Pathfinder S 4WD for sale - $10,995, 93,302 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/05/09/40/2013_subaru_brz-pic-7586536496532975249-152x114.jpeg

2013 Subaru BRZ Limited RWD Used Cars in Columbus, OH 43230

Great Deal
$1,593 BELOW
CarGurus IMV of $13,588

Price: $11,995

Mileage: 97,093

Location: Columbus, OH 43230

Average time on market: 23 days Certified Pre-Owned: No Transmission: Manual Color: Satin White Pearl Description: Used 2013 Subaru BRZ Limited RWD for sale - $11,995, 97,093 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/19/09/32/2014_nissan_pathfinder-pic-6482969810583404958-152x114.jpeg

2014 Nissan Pathfinder SV 4WD Used Cars in Columbus, OH 43230

Great Deal
$1,969 BELOW
CarGurus IMV of $14,469

Price: $12,500

Mileage: 77,245

Location: Columbus, OH 43230

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Dark Slate Description: Used 2014 Nissan Pathfinder SV 4WD for sale - $12,500, 77,245 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/29/10/15/2013_honda_cr-v-pic-6896941019698519944-152x114.jpeg

2013 Honda CR-V EX-L AWD Used Cars in Columbus, OH 43230

Great Deal
$1,604 BELOW
CarGurus IMV of $14,599

Price: $12,995

Mileage: 92,291

Location: Columbus, OH 43230

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Urban Titanium Metallic Description: Used 2013 Honda CR-V EX-L AWD for sale - $12,995, 92,291 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/11/09/29/2018_nissan_versa_note-pic-4164522657153410427-152x114.jpeg

2018 Nissan Versa Note SV FWD Used Cars in Columbus, OH 43230

Great Deal
$1,604 BELOW
CarGurus IMV of $12,599

Price: $10,995

Mileage: 41,239

Location: Columbus, OH 43230

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2018 Nissan Versa Note SV FWD for sale - $10,995, 41,239 miles with Steel Wheels, Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 2, 2019
Matt Stewart
While we ended up not buying the vehicle, Michael Clark was professional, helpful and very nice.
Oct 31, 2019
Excellent bought my truck their
Oct 12, 2019
In giving an estimate of the monthly payment, they failed to tell me how they arrived at that number.
1 people found this review helpful.
Oct 8, 2019
GuruLMHR9
very fast friendly and helpful
Oct 4, 2019
Ryan Clark
Typical salesman. I asked him for his best price. He said it couldn't go any lower because it was on manager special and they don't change the price anymore after that. Then a couple days later I get a notification in my inbox saying the price of the vehicle went down a thousand dollars. Typical used car salesman liar. So I decided to purchase elsewhere and got exactly what I wanted for a fantastic deal.
8 people found this review helpful.
Sep 19, 2019
Barney78
Cordial and responds in a timely manner.
Sep 19, 2019
Good communication over email and text. Good customer service.
Sep 13, 2019
Terry5555
Quick to respond, We agreed to date/time to meet. Thanks.
Sep 6, 2019
GuruS8V8H
They have a this car listed with a manual transmission and know the posting is wrong because it has an automatic. They told me it is listed wrong, but don't fix the posting. Isn't that hurts g them ?
2 people found this review helpful.
Sep 1, 2019
Lori was fantastic to work with - straight to the point with no gimmicks.
Aug 30, 2019
very helpfull
Aug 27, 2019
Denis Benetti
Great people to deal with !
Aug 21, 2019
dhectorg
460
Typical shady dealership and salesman. The car looked great online, but as a born skeptic, I contacted them and asked for more pictures and additional details. I specifically asked the salesman to inspect the car and report to me any defects or flaws it has because I was going to drive 3 hours to buy it if it was. He never sent me any pictures and told me he checked it out and it was in excellent condition, nothing to report. So I traveled 3 hours expecting to buy the car and when I saw it, I couldn't even believe my own eyes. It literally had a busted tail light, scuffed rims, the seats were filthy and the car stunk. I went back and looked at the pictures again to see if I missed these things and that's when I noticed that the pictures were taken in such a way to hide the issues. I love cars, but I HATE car dealerships, and Toyota Direct is one of the worst I've ever dealt with.
6 people found this review helpful.
Aug 15, 2019
GuruHRW58
Dealer was prompt with the response very polite and helpful
Aug 5, 2019
Jrizzy6
I asked twice for some simple information and never received the answer, was just told they would get back to me. After 1-2 weeks of no response obviously they don’t care.
4 people found this review helpful.
Jul 22, 2019
CJ was very helpful and communication was prompt. I was trying to purchase from out of state. The timing didn’t work out for this purchase but will surely try them again.
Jul 17, 2019
Good courtesy
Jul 8, 2019
Everything was Excellent!
Jun 24, 2019
adepinet
Very nice salesman. Nice car. Just not for me thanks
Jun 20, 2019
Great experience, the sales person was professional and courteous with a follow up call
Jun 16, 2019
decoratorlb
Professional and very responsive. Still working with them and would recommend to others.
Jun 3, 2019
Customer service was awesome from the moment I called until I arrived to the dealer. Shoutout to Nathan Weekes for his polite and respectful attitude and most of all patience. Great and amazing experience overall. Highly recommend!
1 people found this review helpful.
May 31, 2019
Great customer service, excellent in experience and very friendly
May 30, 2019
Very helpful with my questions than you
May 27, 2019
i found what i want and they helped me alot ..very nice staff and sales dept ..thank you
May 25, 2019
We worked with Shannon, who was great. There was no sales pushiness at all. He us a true professional.... and everyone else we talked to there was also wonderful. A great place to look for a new or used vehichle.
1 people found this review helpful.
May 22, 2019
MyAvalon2
I had a very pleasant experience. No pressure, all the information I needed was available.
1 people found this review helpful.
May 18, 2019
They contacted me Very quickly. Very helpful answered my questions.
1 people found this review helpful.
May 10, 2019
Great
0 people found this review helpful.
Apr 28, 2019
Very helpful!
Apr 28, 2019
Very nice salesman. Just to far away
Apr 26, 2019
They responded quickly.
Apr 25, 2019
Salesman was very helpful and knowledgeable and let me ask all the questions I had plus let me drive the car on the test drive route of my choosing.
Apr 25, 2019
Sicon73
Excellent response time
Apr 23, 2019
GuruLYMC2
Islam from Toyota Direct contacted me immediately and was very helpful
Apr 20, 2019
Very good experience.
Apr 8, 2019
A quality vehicle at a good dealership. I was very happy with the experience here, Jacob is a fantastic sales guy, and really goes out of his way for his customers. I appreciate him working with me to make a deal happen.
Apr 2, 2019
saltandlight7777
5
Dealer responded promptly. I inquired about making a specific deal but not able to at this time. I am still looking while trying to sell my current vehicle anyway.
1 people found this review helpful.
Apr 2, 2019
GuruLTSB9
Getting back with me at a decent time. Great Job!!
Mar 18, 2019
GuruC2STF
Johnny was very pleasant to work with. Thanks!
Mar 16, 2019
Great Service.
Mar 15, 2019
Very helpful. Great buying experience overall.
Mar 5, 2019
Missed the car within 10 minutes of being sold. Was nice to work with and was in contact quickly.
Mar 3, 2019
GuruBNT42
TD replied quickly to my questions. This car sold relatively quick after I'd found it and contacted them. That's the way it goes...good for them!
Feb 28, 2019
Good
0 people found this review helpful.
Feb 18, 2019
Chose not to pursue this vehicle as we decided we wanted a lower mileage vehicle. However, the sales staff at Toyota Direct was helpful and courteous.
Feb 17, 2019
Dale Ward
Long wait for the van but well worth it. Reggie Scott is great to work with. We have now bought three vehicles from him and Toyota Direct!
2 people found this review helpful.
Feb 16, 2019
Very responsive dealer. Willing to answer any questions courteously.
Feb 12, 2019
Quick response to inquiry. Vehicle was as described online. Onsite friendly, helpful staff. Knowledgeable salesman. Willingness to try to meet our needs to make the deal. Would recommend to friends.
Feb 11, 2019
Quick response, very helpful and able to answer all my questions.
Feb 9, 2019
GuruC4Y3B
Had a great experience at Toyota Direct. I will definitely buy a car there again
Feb 8, 2019
Guru5YQ5H
Good
Feb 5, 2019
Randall Beck
The dealership contacted me promptly. Unfortunately, the car sold before I could get to the dealership due to the flu of all things.
Jan 31, 2019
GuruBPY2G
If u decided to get a car at Toyota direct go see cj he will direct you with wat u want in a vehicle
Jan 31, 2019
Everything was just what I was expecting, very good
Jan 28, 2019
My experience there was great , all around nice people
Jan 22, 2019
Nathanpeters
Yes they where very helpful answers to all my questions even sent pictures to me but I had decided to go with a different truck I was looking at would highly recommend them even though I didn't buy
Jan 18, 2019
GuruBNLPP
Salesman, Joe, was awesome. However the truck literally has hanger wire holding the gas tank cover on after the actual strap rusted off, and the truck's coolant was so low that the reservoir was empty. This was after having gone through service. The mechanic even looked at the wire holding underneath when I pointed it out, and said "whoa, that shouldn't be like that." I did not even negotiate with the asking price because I liked the truck. I asked that the wire be fixed with the actual strap, and that the coolant be filled to a safe level, Both safety concerns. I was told the manager said absolutely not, and that there were others in line to buy the truck. The salesman, Joe, was great, and even offered to buy me coolant. He seemed very embarrassed about the response I got. Joe did get the coolant filled before I left, but the chicken wire is still there. Horrible response when they say customer service is their #1 priority, and I didn't even try to negotiate price.
4 people found this review helpful.
Jan 17, 2019
Perksgirl8
Good follow-up!!
Jan 11, 2019
Perfect
Jan 9, 2019
krisanstaett
Very prompt in replying!
Jan 8, 2019
Good information and was very prompt in responding.
Jan 6, 2019
I was contacted promptly
Dec 28, 2018
Great, fast reply,
Dec 27, 2018
GuruYQMPW
Very nice, they were quite helpful to me.
0 people found this review helpful.
Dec 24, 2018
Awesome experience, ask for Isrel. I bought the car I was looking at, and couldn't be happier
Dec 23, 2018
Absolutely great all the way around very professional place and great sales personell. Would definetly go back
Dec 7, 2018
Very helpful. Tried very hard to find a vehicle for me. I ended up buying elsewhere, but am very appreciative of their attempts.
Dec 7, 2018
Zavantassel
We bought this vehicle. When we had our mechanic inspect and found brake caliper issues they fixed it and gave us a loaner.
Dec 6, 2018
Eric my salesman is wonderful, very informed, kind and conscientious. However I am very unhappy with the finance department. I sat there and told him I wanted full coverage extended warranty that includes brakes to and he sold us coverage for $3,200 that is not full coverage and does not help with the brake. I am shopping around for coverage that does and will probably switch to one that I found.
Nov 29, 2018
tfunster
The car has been sold before I was able to see it but the staff did stay in touch until ii was ready to go see it. I had to contact a few times before they replied and said it had been sold.
Nov 27, 2018
Very efficient in returning information on vehicles. Sales Consultant was also easy to deal with. No issues, just a distance.
Nov 27, 2018
Over all was good
Nov 22, 2018
GuruXQJVK
Although I was not able to get the car I wanted, the staff were professional.
Nov 14, 2018
Beksand
Purchased this vehicle from Toyota Direct. First time buying a vehicle from a dealer and was a very good experience! They were all super helpful and nice!!!!
Nov 13, 2018
No problem we’re very helpful and honest even though I didn’t buy there
Nov 13, 2018
Dealer contact back to me after inquiring was quick. Salesman was attentive, polite and helpful. However there seemed to be little to no interest from his manager for my trade as I was given a quick and very poor offer. I don't think they even drove my car which is not in bad shape. While I understand trades are rarely what you expect your car is worth the offer from this dealer was unfortunate.
1 people found this review helpful.
Nov 10, 2018
Scheduled to look and test drive a vehicle. Was so excited that I thought I finally found a vehicle. Drove an hour and forty mins to the dealership to only be told the vehicle is out for a test drive 15 mins before we arrived then ended up selling. Didn't get a chance to even look at it. What is the point of scheduling for a test drive?! Wasted 4 hours and a half a tank of gas for nothing!
4 people found this review helpful.
Nov 8, 2018
Best car buying experience I've ever had!
Nov 7, 2018
Jhuff1
Mike responded immediately to my query and maintained prompt, courteous contact throughout the process. The price was excellent, no need to haggle. The purchase was painless and quick. The car had a problem after I bought it but Mike has offered to get it in ASAP. Overall it was a great experience.
Nov 5, 2018
Contacted right away wanted a stick bought a different car
1 people found this review helpful.
Nov 2, 2018
GuruCVBR
Very goid
1 people found this review helpful.
Oct 31, 2018
GuruXZYMN
He was honest and told me air conditioning was out.
1 people found this review helpful.
Oct 29, 2018
Toyota Direct reached out promptly after requesting information regarding a vehicle I had inquired upon. They were very thorough and helpful throughout the process. I Would highly recommend there services.
1 people found this review helpful.
Oct 20, 2018
LaThaniel_ReNay Johns
Follow up with me. No pressure sales
1 people found this review helpful.
Oct 15, 2018
People I interacted with were friendly, but I had asked online about the tow capacity of the Expedition in question, but received no answer. I DID get the VIN at some point so I looked it up myself. NW was very willing to get car freed up (very congested around the vehicle) in order to take test-drive. But I saw enough that I concluded that was not the Expedition I wanted.
Oct 14, 2018
I worked with Charles Snyder and he was great! The best experience working with a salesperson. Unfortunately, I didn't get a Prius solely due to size, but I went to their Honda sister store because I wanted to support Charles.
Oct 10, 2018
GuruVRJZ3
Contact was nice.
Sep 26, 2018
Got back to me quickly, was pleasant to deal with and good pricing.
Sep 23, 2018
The sales associate was helpful. Although there is a problem that I will need to address since the car was as is when I purchased it. The dealer is going to fix a couple of minor things.
Sep 22, 2018
They performed a bait and switch, sent me false information about the car, had false information posted about it online, the car had rusted wheel wells that were not disclosed, a huge dent in the hood, chipped/peeling paint, and staff that made no apologies for their behaviors. Avoid this place.
5 people found this review helpful.
Sep 20, 2018
themomma32
Extremely helpful. Even came in on his day off, because of our full schedule, so we could sign papers and pick up the vehicle
Sep 12, 2018
Great dealer! Ask for Kim! They all stayed late to finish the deal. Very satisfied with the whole experience. I would buy from them again.
Sep 8, 2018
srinichitra
Ver good experience, ended up buying the car
Sep 8, 2018
GuruV1HTF
Excellent customer service. I didn’t buy a car from them because by the time I had a chance to drive to Columbus the car was sold.
Sep 1, 2018
Tamaram0225
he was very nice and helpful
Aug 27, 2018
MiriamAnna
They put up a beautiful red RAV 4 as a picture and that got my attention, but then I found out it was not red.
2 people found this review helpful.
Aug 27, 2018
Shannon was very helpful. And, even though we didn't end up purchasing that day, he said he'd contact us if something else turns up matching our criteria. Everyone there was friendly and helpful.
Aug 27, 2018
The dealer was nice and answered my questions
Aug 27, 2018
Very good. they were very willing to compete with other dealers offers.
Aug 25, 2018
my friend bought the car. everyone happy
Aug 20, 2018
Dcraig1972
Responded immediately. Followed up with other options!
Aug 19, 2018
Good experience.
Aug 17, 2018
Went well, love my new ride! Thanks Nathan!
Aug 17, 2018
David was great. However the vehicle I wanted to look at got sold while I was there.
Aug 12, 2018
Answered very quickly checked out car next day autocheck showed no accidents but CarFax showed 1 by deer. Still went and looked car was in decent shape . The salesman was great and honest when we brought up a couple problems like stereo no working properly wouldn’t switch to cd or sat and bad pull to the when braking .. I think the dealer did the best he could
1 people found this review helpful.
Aug 3, 2018
From the first call to the signing the agreement for the car, was an awesome experiance, I will definitely will do buisness with them anytime Toyota direct and staff. Thank your for making the experiamce so easy.
Aug 2, 2018
Dealer did reply and set up and appointment to test drive the car. Had another test drive earlier in the day at another dealership and bought that car. So I never realy got to deal with Toyota Direct.
Aug 2, 2018
Good
Jul 31, 2018
Eric Taylor was awesome bought the vehicle thanks.
1 people found this review helpful.
Jul 30, 2018
Very fair pricing.
1 people found this review helpful.
Jul 26, 2018
Good
0 people found this review helpful.
Jul 16, 2018
Wolfeman68
Dealer contacted me by email first and then by text and phone. A time was set for a test drive. After driving the vehicle, I purchased it. Salesman was pleasant and helpful. Recommend this dealer.
2 people found this review helpful.
Jul 13, 2018
Helpful and honest
1 people found this review helpful.
Jun 29, 2018
Quick reply...answered all questions
1 people found this review helpful.
Jun 27, 2018
Excellent car-buying experience! It was worth the two-hour Drive up there from Cincinnati to do business with them. My salesman was named Islam, and he treated me with kindness and respect. Their prices are competitive and their customer care is impeccable. Highly recommended. By the way.....Im loving my new Avalon!
1 people found this review helpful.
Jun 20, 2018
GuruWGJJ5
Contacted right away, however failed to ever follow up as stated would do.
2 people found this review helpful.
Jun 15, 2018
Went ahead and bought this truck was helpful did everything they said they would do only downside buying chevy at Toyota dealership no warrenty good rating
1 people found this review helpful.
Jun 7, 2018
GuruWP5GP
Negotiated but couldn’t agree on a price. Would rather auction truck instead of cutting a deal
4 people found this review helpful.
Jun 3, 2018
GuruWXDGB
Got back to me
Jun 2, 2018
People working there very nice the car was smoky Smelling.
2 people found this review helpful.
May 29, 2018
Madmaxxx7889
Great place, called me wasn’t pushy and answered all my questions
May 11, 2018
They contacted me several times and were very helpful. I ended up purchasing a different car I found on Car Gurus. Love your website! Thanks.
May 11, 2018
Jennay44
One of the worst experiences I have ever had.. This dealorship has no clue was customer respect is, they are very judgmental and once they find out they have to possibly do some work they are rude, inconsiderate people... absolutely awful.. the only person there that great was in finance... I haven’t worked with him in awhile but worst dealorship
4 people found this review helpful.
May 6, 2018
My experience was nothing but great. The people there had time for all my questions and gave me all the answers I needed. Great experience overall.
1 people found this review helpful.
May 4, 2018
GuruW5HJQ
Dealer contacted me, then did not respond to my inquiries about a test drive. So we skipped them. Then contacted me again 5 days later to see if they could help. They were more responsive to my emails the second time.
2 people found this review helpful.
Apr 28, 2018
Purchased this car!!! Awesome place
Apr 28, 2018
Contacted within minutes...
1 people found this review helpful.
Apr 23, 2018
Good
1 people found this review helpful.
Apr 19, 2018
meghanpawolfe
While I didn’t end up buying the car I looked at, Tom was extremely kind and helpful. They treat you respectfully here, and I am more than happy to recommend them to anyone.
2 people found this review helpful.
Apr 7, 2018
Car shown was not the same car when I got there. Nice people though.
3 people found this review helpful.
Mar 30, 2018
GuruYTNHL
$8,995 with over 400,000 miles! Are you kidding me! It's a Toyota not a "Brinks" truck!
4 people found this review helpful.
Mar 10, 2018
Fadi was great, no pressure sales and communicated via text as asked. Live an hour from Toyota direct but would drive that far again, best and quickest car buying experience ever!
3 people found this review helpful.
Feb 18, 2018
Guru5QS8Y
I bought the truck. Good by, for the money. Problem: the sales person was trying juggle me and one other customer at the same time. He could have done better, if he would have completed my sell before moving to another customer.
5 people found this review helpful.
Jan 12, 2018
The only response I got was a question asking which vehicle I was asking about since I forgot to mention it in my initial message. They never did send the information I requested.
5 people found this review helpful.
Jan 4, 2018
Couldn’t make it out because of work and weather but was texting and emailing with a salesperson. Unfortunately fir me it was sold before I could get there
1 people found this review helpful.
Dec 11, 2017
Dealership was quick to respond back to me . Answered all my questions. Was very polite with info on ours of business.
2 people found this review helpful.
Read 122 old reviews
Oct 14, 2017
Very Nice, contacted me immediately.
2 people found this review helpful.
Oct 3, 2017
J542B
I visited this dealership to look at a specific car. The sales representative showed me the vehicle and we both agreed it was not the car for me. Since that visit the sales representative has stayed in contact letting me know what they have in stock that might be of interest to me.
4 people found this review helpful.
Sep 21, 2017
Adamlynch
Asked 2 questions...didn't even answer them. Gave me a generic spam e-mail back. "...Come test drive..." Still don't know why companies don't put price on their cars, it must effect their sales. Don't put a car online and then expect people to drive up to 200+ miles to find out its out of price range and then when I asked a price, they give me a pointless respond. Immediately decided I don't want to work with a company like this.
9 people found this review helpful.
Sep 6, 2017
It appeared to be an automated reply. Very impersonal and non-responsive. I have since contacted this dealer via email twice more with another automated reply. And I have used the chat feature on their own website. I provided my telephone number and promised a return call but I have received no reply at all. I guess an automated reply is the best I can hope for here. Apparently, you are on your own if you are interested in buying a car from this dealer.
12 people found this review helpful.
Aug 15, 2017
GuruDZZ22
Quick response
0 people found this review helpful.
May 23, 2017
Would not negotiate even though vehicle had obvious visual defects on the interior. Not very impressed with selection, staff or management making decision on price. Could've made a deal that day had they lowered the price to fit the vehicle. Can find a better deal somewhere else.
19 people found this review helpful.
May 23, 2017
Great!
0 people found this review helpful.
May 13, 2017
Quick contact and response to my inquiry.
0 people found this review helpful.
May 12, 2017
Advertisement said the vehicle haf a sunroof/moonroof and it didn't.
12 people found this review helpful.
May 7, 2017
Very helpful
0 people found this review helpful.
May 7, 2017
GuruHPWD
Toyota direct did not want to offer anything for trade in value based off of what they have "usually seen go wrong" on my certain vehicle because there was a check engine light that kept coming on and off. They had no service department open to actually diagnose a check engine light code so they slapped a bogus offer on it instead. I wasnt upset just walked away from the deal. Went elsewhere and I was informed they linked that appraisal online when we went to another dealership with their bogus offer and labeling it with engine and transmission issues IT NEVER ACTUALLY HAD BECAUSE THEY HAD NO SERVICE DEPARTMENT OPEN TO CHECK THE CODE. Its a shame because the dealer we personally worked with was very nice. Happy I took my business elsewhere though.
15 people found this review helpful.
Apr 15, 2017
dealer did call me to tell me about the jeep. they were very helpful.
1 people found this review helpful.
Feb 27, 2017
Good, actually bought my vehicle from them
1 people found this review helpful.
Feb 18, 2017
Great experience. Bought the vehicle
0 people found this review helpful.
Feb 2, 2017
Made the deal on the internet and did what they told me to do, tells me i am approved and to come pick up the car. Calls me the next day and says they sold the car. Bad business if you want a car from them you had better get there their word means nothing, cannot be trusted, they will break your heart and stress you out. Again you better get there if the car you want is there because if someone comes in before you get there, they will sell it.
13 people found this review helpful.
Jan 23, 2017
Agent was excellent! G9t me exactly what I needed.
0 people found this review helpful.
Jan 11, 2017
Dealer replied to an email but I left a voice message that was NOT returned. I mentioned I would visit the dealership on weekend to view the car. Two days later the car was gone, and still no call informing me the vehicle was no longer available.
11 people found this review helpful.
Jan 9, 2017
So far, so good. Just contacted me and we talked
3 people found this review helpful.
Jan 3, 2017
had an awesome experience, I didn't get the car I originally inquired about but the salesman got me in an even better car and the financial department was able to work with me on payments! Overall the company is amazing! I will definitely recommend them to anyone who asks!
3 people found this review helpful.
Dec 31, 2016
Very knowledgeable people!
1 people found this review helpful.
Dec 21, 2016
Dealer was great just got a better deal
3 people found this review helpful.
Nov 26, 2016
Salesman was very nice understanding and personable, thanks Scott!
1 people found this review helpful.
Nov 9, 2016
On point
1 people found this review helpful.
Nov 5, 2016
Went to see a cx-7 that has a Carfax report showing no wrecks. The entire side was scratched/dented slightly and the front bumper on the passenger side was hanging off with fresh white paint on the black bumper?? There were also 2 holes in the bumper and grill. The salesman said it probably was wrecked while they were parking it on the lot!!
11 people found this review helpful.
Nov 4, 2016
Had a great experience
1 people found this review helpful.
Oct 11, 2016
Did not go to dealership but they quickly responded to my inquiry via email.
2 people found this review helpful.
Oct 11, 2016
Great experience. Didn't have what we wanted but they tried hard.
3 people found this review helpful.
Sep 30, 2016
Although the person I dealt with was nice and respectful, I drove over and hour to find out the vehicle had been sold and I was not contacted. Furthermore, at 11pm that night, the vehicle was still listed on cargurus.com
10 people found this review helpful.
Sep 29, 2016
The first call I made on another vehicle, a salesman said he'd get back to me and never did. On this convertible, the salesman did promptly respond (Jeremy) Later, I received a text that the vehicle didn't pass inspection. I was scheduled to test drive it! That frankly was a red flag. Either it truly didn't pass, or it wasn't even in inventory. Either way, I think I'll pass here.
8 people found this review helpful.
Sep 28, 2016
I read this wrong and it wasn't the type of car I was looking for; I wanted a Prius wagon. Very congenial and highly recommended.
3 people found this review helpful.
Sep 22, 2016
It was a good experience, except for having to make deals with other dealers to finally get what I wanted for my trade.
2 people found this review helpful.
Sep 19, 2016
saaami
Very very rude and misbehaving sales people specially a guy name Nathan don't even think about dealing with these people you will be really disappointed BEWARE
7 people found this review helpful.
Jul 29, 2016
Bought this great car in a great deal from Patti Street. Great communication right from the start. They had restored the car to excellent condition. It even qualified for a two year warranty. Toyota Direct saw to our every comfort during our visit! Great car buying experience! They know what they are doing. Highly recommended!
1 people found this review helpful.
Jul 20, 2016
Contacted me promptly and trying to make a deal
1 people found this review helpful.
Jul 13, 2016
Great!
1 people found this review helpful.
Jul 9, 2016
Followed up twice. Thanks
0 people found this review helpful.
Jul 6, 2016
Excellent. Great sales person. Very good follow-up. Highly recommend. Thanks.
1 people found this review helpful.
Jun 30, 2016
Fast feedback & follow up from kyle!!
1 people found this review helpful.
Jun 28, 2016
Ran out of time to get back with them but follow up was good.
1 people found this review helpful.
Jun 26, 2016
Dealership responded- very polite on my visit- The vehicle was priced right but I did not buy it I would rate them a 4.5
2 people found this review helpful.
May 29, 2016
Answered all questions and was great help
1 people found this review helpful.
May 24, 2016
I had the opportunity to drive to the dealer and see the vehicle before I had a reply from the inquiry. The sales rep that I dealt with provided excellent service. He actually contacted me later, so I'm not sure if it was from the inquiry or the visit.
May 23, 2016
no problems and helpful - not the car I wanted.
May 21, 2016
Good experience. Very prompt with reply and good price. Truck wasn't exactly what I wanted.
May 19, 2016
Received 2 greeting acknowledgement emails from staff, but I was not able to work a test drive into my schedule before auto got sold.
May 12, 2016
We found a car we liked at Toyota Direct and decided to test drive it. The car would not start, so the salesman got a battery charger and started it for us. There wasn’t enough gas in it, so we went to the gas station where the salesman put gas in the tank. The car would not start afterward putting the gas in, so, the salesman walked back to the dealership to get the charger. The dealership was close by, but this process took about an hour because he could not find it. He stated that we should keep the charger with us just in case it happened again. We took the car on a nice, long, test drive and decided to take it to our mechanic to have it looked over. We kept the car running the entire time to ensure the battery was being charged. The mechanic gave us a “thumbs up” but mentioned it could use a coolant flush. We went back to the dealership to complete paperwork for the sale. We negotiated with the salesman to reduce the price by $100, (to match the Kelly Blue Book price) install a new battery and do a coolant flush prior to purchase. They agreed and said the car would be ready the next day at 10:00 a.m. Papers were signed, we insured the car, and the proof of insurance was faxed to the dealership. We arrived at the dealership at 10:00 a.m. and the work hadn’t even been started. Neither had the new battery been ordered. So, we asked them to call us when the car was finished. About 2 ½ hours later, we still hadn’t heard anything so we called the salesman. He stated that he would find out and call us right back. We didn’t get a call back from the salesman stating that it was finished until about 2 ½ hours later. I told him we would be right there. When we arrived, the salesman ran up to us saying, “Please trust me. Somebody else got the keys to the car and they’re test driving it right now! You have to sign the finance papers to complete the sale!” I was uncomfortable signing the papers without seeing that the work had been completed, so we waited for the general manager to do something about it. We were asked to wait in his office, then he came to us and told us the other people were buying the car. He stated it is the “policy” of the dealership not to hold cars. My complaint is: we spent hours checking out the car, driving it, taking it to our mechanic, in good faith signed all papers, (minus actually paying for the car), insured the vehicle, waited on the repair, only to have the car ripped out from under us! This experience was very disheartening and I would NEVER recommend this dealership to anyone! They have signs all over their offices claiming they have the best customer service. I say, “What customer service?!” They only served themselves.
15 people found this review helpful.
May 11, 2016
My contact at this dealership was helpful and responsive and I felt no pressure to decide and buy. I can say I enjoyed the experience of checking out this vehicle.
0 people found this review helpful.
May 11, 2016
Reggie was very nice and helpful, the car was great. I will be following up since the CarFax indicates the vehicle was in 1 accident, and this was not discussed by the rep. I would be interested if the price were lowered.
May 3, 2016
Nice dealership car was not as nice in person as shown in pictures very dirty detail work .....
2 people found this review helpful.
Apr 30, 2016
The salesman was very helpful. He provided all the help I needed.
Apr 22, 2016
Responded immediately.
Apr 22, 2016
Avoid the red headed finance manager! She doesn't have time to deal with customers. Everyone else went out of their way to help and make it a very pleasant buying experience
Apr 21, 2016
The dealership was responsive to my inquiry on this vehicle. I plan on holding off for now however.
Apr 16, 2016
T1325
The car I was interested in was described incorrectly. Dealer as aware of it but did not bring this up from the beginning.
3 people found this review helpful.
Apr 12, 2016
Great
0 people found this review helpful.
Apr 7, 2016
Wouldn't respond in time and then sold car to out of towners
2 people found this review helpful.
Apr 6, 2016
Earth360
Decent guy to talk to but didn't end up making it to his location. 4 star due to lack of significant experience with them.
Mar 23, 2016
Firebird_903
Great experience .Robert took good care of us
Mar 16, 2016
car sold before I could buy it , but Melvin was good to me .
Mar 16, 2016
They were very honest about the vehicle.
Mar 12, 2016
They were very busy, I purchased elsewhere.
1 people found this review helpful.
Mar 10, 2016
Very high priced but nice
Mar 9, 2016
Will not work with outside financing. Limited to onsite financing.
2 people found this review helpful.
Mar 6, 2016
Very easy to work with. Great experience with Ivan in sales.
Mar 4, 2016
Very shady. Had me drive 5 hours for a truck that was in an accident and badly repaired! Fadi was the salesman that assured me the truck was perfect and no accidents. Big liar! He has no conscience.
4 people found this review helpful.
Feb 17, 2016
Responded in a quick manner
Feb 14, 2016
Told me about the car and was upfront
Feb 3, 2016
ericawiley66
Dealer followed up with emails and were quick to respond. I received an email regarding th vehicle I was interested in and was told it had sold.
Feb 3, 2016
Good
Jan 27, 2016
dhooker
Responded with info quickly.
1 people found this review helpful.
Jan 19, 2016
Got a email a day later the car was sold
Jan 12, 2016
Polaris409
Knowledgeable and Friendly salesperson.
Jan 8, 2016
Not not buy car but good quick response via email.
Jan 6, 2016
Contacted about a specific truck, after a few back and forth info emails, I filled out an app for financing. Was told two days later that the info was never processed for that truck and it was being sold. A day later it was back for sale and I was asked if I wanted to try, I responded yes. Told two more days later that it sold and none of my info was provided to the bank. I understand it is more difficult to deal with a long distance customer, but I was there first. If I can buy my home from Iraq I can surely buy a car from 400 miles away, especially when they had all the info and just failed to act.
3 people found this review helpful.
Jan 6, 2016
Toyota Direct responded but wanted MSRP also, but now has lowered there price.
1 people found this review helpful.
Dec 30, 2015
this isn't the truck i purchased but close enough, sales and finance were great make sure to ask for all numbers up front...
Dec 23, 2015
Guy Bender was a fantastic sales representative. Everyone one was kind and courteous even though our credit wasn't great and I never felt treated like a second class citizen . They worked with us and even got the price lower than we expected. They didn't hesitate to let my husband go over the truck with a fine tooth comb and put it up on the lift so he could see the undercarriage. I would highly recommend them for any one looking to purchase a new or used vehicle. Shout out to Reni as he took care of us in Guy's absence but didn't try to "steal us" away. All of the employees really seem to enjoy working there and it showed.
Dec 23, 2015
Contact was quick and pleasant.
Dec 19, 2015
Contacted me and I filled out the application then received the email acknowledging that they received it and someone would be in contact with me but nothing.
2 people found this review helpful.
Dec 17, 2015
They responded and very professional, still considering the purchase of the H2 but it a longer drive to do so..
Dec 14, 2015
Great customer service! Amazing group of people
Dec 14, 2015
Went to the dealership the first day and the truck had just been used for towing. It was in the back of the dealership and was filthy. The second time I stopped in to see the truck it was nowhere to be found. 2 days later I found a better deal and bought a truck from another dealership.
2 people found this review helpful.
Dec 7, 2015
Good dealer, no pressuring, fair prices but made technical errors such as not checking the right boxes and misspelling my name in paperwork post-purchase.
Dec 2, 2015
Good Follow-Up
Dec 1, 2015
Service was standard once I finally got through. Some detail listed incorrectly in ad. *Prefer dealers that provide direct contact info. Too time consuming & unnecessary extra step having to go through 3rd party (Cargurus).
1 people found this review helpful.
Nov 21, 2015
Low class. Unprofessional. Sales people were difficult to find. Then no one knew where the car was. Then the keys couldn't be found. Now, a week later, we're asked to come back and sign something that was done wrong. Wow.
3 people found this review helpful.
Nov 20, 2015
Some in Sales does not have knowledge about the car and they deceive you to come their by emailing lower rate which they will not honor when you go there.
2 people found this review helpful.
Nov 20, 2015
Contacted and set up test drive, friendly and knowledgeable
Nov 4, 2015
Very Helpful.
Oct 26, 2015
Reggie Scott was great! Wold recommend him and dealership!
Oct 24, 2015
Matt Carroll is the best !!! Super knowledgeable and helpful. A pleasure to work with.
Oct 24, 2015
Very pleasant, patient and non- pressured atmosphere. Excellent experience!
Oct 24, 2015
Dealer responded quickly to my request, but I found another car I was interested in.
Oct 10, 2015
Extremely nice.
Sep 28, 2015
Overall they fixed all the issues
Sep 14, 2015
Great service,great prices.
Aug 23, 2015
Went to look at it _and no assistance on the lot, car was in poor shape though so just as well. Found our car at another dealership
1 people found this review helpful.
Aug 2, 2015
They are nice to you until you sign the deal. I was disappointed. Both manager and salesman handled our complaint poorly. My husband wanted to go get his car from them too but I told him that we should find another dealer.
3 people found this review helpful.
Jul 29, 2015
The car was not at the dealership and one of the sales reps told me to go to the MB dealership (car was getting something fixed) and take it for a test drive. The MB folks looked at me like i was crazy and said there is no way i could drive it unless someone from Toyota Direct came down with a plate. 2 hours later i got to drive the car. After returning to TD we began the negotiation/purchase process. They super low balled me on my trade in and wouldnt budge on their price. I was mostly disappointed that the sales guy just gave up and really didnt try to work with me. He didnt even give me a business card. Pretty rookie operation. I ended up going back to the MB dealership the next day and buying a similar car.
4 people found this review helpful.
Jul 17, 2015
Very friendly and helpful, but it took a long time to complete the deal.
May 31, 2015
The salesman was great! Overall not a bad experience!
Apr 22, 2015
Replied next day... About a different car... No "special" eprice given... Just a generic response... Weak...
2 people found this review helpful.
Mar 17, 2015
Good people to work with knowledgeable and friendly
Mar 14, 2015
kab777
We had a good experience at Toyota Direct. Although we test drove 2 cars we didn't end up buying anything. The sales associate didn't pressure us in any way. Overall a good experience.
Dec 26, 2014
Appreciated relaxed atmosphere no hard sell push. Purchased a car that I am pleased with. Very good experience.
Dec 10, 2014
Very friendly and helpful.Got me in to the Toyota i wanted and could afford in the matter of two days! Will definitely recommend and shop here again!
Dec 8, 2014
Specified color I desired. Salesman stated he would have the auto ready. When I arrived the car was not what I requested.
Nov 21, 2014
Nice to deal with.
Jul 16, 2014
Absolutely phenomenal!!!
Jun 29, 2014
Disorganized financing process took all day ... Would not negotiate price AT ALL :(
3 people found this review helpful.
May 14, 2014
Bvrs4x4
They was good
Apr 26, 2014
no deals and over priced/seems cars or trucks aways already sold
3 people found this review helpful.
Mar 16, 2014
Unfortunately the car I inquired about had already been sold.
Feb 22, 2014
Drove over an hour to see a vehicle that was anything but in the condition described! Plus the sticker price was almost $3000 cheaper than the price I was quoted!!! Not happy, but they did give my son a balloon.
2 people found this review helpful.
Oct 30, 2013
good communications
Jul 13, 2013
Mark was very good. Not pushy. But I was VERY frustrated with the time it took to close the deal when no credit approval was involved.
May 5, 2013
i live 1 hr 15 mins away so going this far for me is alot. i ended up being there for over 4 hrs which included purchasing the car. salesman was ok tho when i wanted to deal with the car price he didnt seem to happy about it. also what they gave me for my trade in and what i see they have it forsale now is crazy to me. i know my trade in was worth more but they would hardly work with me. all i got was an extra $600 for my trade in yet they are saling it for almost $4000 more than they gave me. also the aftercare i got with the new car a day later was a joke! windshield was chipped and they were suppose to replace and it became a big hassle the very next day and couldnt get a return call. overall they were ok to deal with. would i buy another car there?? probably not with the customer service i got and the distance cant say i would. you would think that a brand new customer they would try to excell in customer satisfaction.
2 people found this review helpful.
Dec 12, 2012
Excellent experience. Very satisfied.
Aug 8, 2012
redtrike
I think their pricing is fair, Malek was friendly and not pushy. I did not buy from them but only because i changed my mind about buying right now.
Jul 25, 2012
Used car prices were on the high side with no room for negotiating a better price.
1 people found this review helpful.
Mar 26, 2012
I worked with this dealer initially looking for a used Toyota Prius. In my search, I realized the price difference between the model years was so tight. Greg Gee of Toyota Direct was the one to open my eyes to possibly purchasing a new 2011 Toyota Prius. After much deliberation and some more online research, I decided on the 2011 Toyota Prius. The out the door price that Greg offered served as a guide to purchase from another dealer only because I waited too long and the entire stock at Toyota Direct had been sold. I had no choice but to approach another dealer with Greg's price as a guide. The day before purchasing my new car, Greg took the time to give me a call to ensure that I got my car at a great price. It BLEW MY MIND! This man is the epitome of what it is to be genuine and considerate. I plan on servicing my new Prius at this dealership as the dealer from which I purchased is about 3 hours away. Many, many thanks Greg Gee!
Mar 13, 2012
Dealer was good to communicate with.

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