Tom Roush Budget Center Westfield

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132 W Main St
Westfield, IN 46074

Sales: (317) 804-9384

Service: (888) 435-1590

Today 9:00am - 9:00pm
(Open Now)
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Sep 10, 2016
Dealer never responded to my email. I wanted the car so drove over anyway to check it out. Loved the car. Wanted to buy it, but it was late. Told them I'll be back in the morning. I even asked if I needed to put money down, I was told no, it will be here and parked it out back... Next day I called them to let them know I would be running behind but go ahead and start the financing. So they did.. I arrived at 12.. They sold the car to someone else. Were they sorry? Yes. Did they mean it? Probably not.. Will they respond to my add on here to try and prove otherwise? Probably.. Saying "We're sorry you had a bad experience, but please see us for your future needs." It's all about the money...
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Response from Tom Roush Budget Center Westfield:

When did this happen? Who was your salesperson?
Sep 8, 2016
The car the said has a "moon roof" in fact, did not. Also the car wasn't there even though I called before coming in to make sure it was. They tried to sell me another one that was 25,000... Which is 10 grand higher than the one I was coming to see.
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Aug 3, 2016
First contact said car wasn't available. Then another contact reached out and wanted to know why we hadn't come in to see the car. When asked if car was really there or not , we got no response.
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Read 3 old reviews
Dec 26, 2013
great contact
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Oct 30, 2013
Very helpful
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Dec 18, 2012
Quick to contact me - quick to follow-up to my questions - very responsive sales team and ownership. As this was Tom Roush's personal vehicle, he personally engaged with me.
Is this review helpful? Yes | No

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