Thorobred Chevrolet of Chandler

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GM Certified Internet Dealer, GM Certified Used Vehicles

2121 N Arizona Ave, Chandler, AZ 85225 - Map & Directions

Sales: (480) 682-4625

Service: (602) 626-9591

Today 8:00am - 9:00pm
(Open Now)
show business hours
Jul 9, 2016
Excellent service
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Jun 26, 2016
He no longer had the vehicle I was interested in and he had expressed that maybe I would be interested in another similar vehicle. I was not interested in the other brands. I thanked him for his time.
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Jun 18, 2016
Fast and efficient
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May 30, 2016
Shady operation. I was well informed- cash buyer. Sales team Unwilling to give out he door price; "unaware" of carguru listed price; low information salesman; added fees to price that included "gap insurance" and higher than stated document fee. Did not reply to final offer to purchase for list price with no extra options. Old school shake down artists.
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May 25, 2016
Got contacted through email. They were a little slow in getting to me, but we were in different time zones. I had already purchased my vehicle before we could talk about the Chevy Trax.
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May 4, 2016
Truck solder auction. Truck had dent on passenger side of bed. Thorobred decided that they did not want to retail it. I appreciated their candor.
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May 3, 2016
Good
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Apr 17, 2016
Possible road trip to view veh.
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Apr 14, 2016
emails and calls, hard to keep track of all their sales people though
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Mar 28, 2016
all good
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Mar 27, 2016
Dealer did not help with financing. Let personal opinions influence sale.
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Mar 15, 2016
Terrible. Made an appointment in advance with a manager. He said the car would be ready to see at the front. Got there, got handed off to a salesman, led to a back lot where the car was being stored. The car was very dirty. They said they would clean it up, inspect it, and call me in a couple of days to see it again. It's been a week, and no calls from Thorobred Chevrolet. Also, their used car offices were dirty and cheap. Very disappointing. I was ready to buy a car!
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Jan 16, 2016
This is a GREAT dealership i highly recommend!
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Nov 14, 2015
They didn't even give me the courtesy to sit me down and tell me why they couldnt approve me for the car I wanted and another. Chevy dealer was able approve me the next day.
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Nov 10, 2015
Sold me a car with the wrong vin#. How does that happen? Had to return two days later and sign new contract again.
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Oct 22, 2015
Just kept telling me about warranty they have but found that they had many add on fees if you purchase through them. I guess if you want a great warranty and are willing to pay for it, they may be okay. They had several different people contact me and I really only need one.
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Oct 14, 2015
Little disappointing, made an appointment to view the car over 24 hrs in advance. I was recieved politely but with some confusion. When we were finally shown the car its was so dirty didn't want to sit in it.
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Sep 27, 2015
When I was contacted by the salesman, he said they didn't let people test drive the corvette. When I told him I was 53 years old, accident and ticket free, prior owner of a 05 corvette and current owner of a 2014 SS Camaro he said he would check with his manager. I'm still waiting for a call back. I guess they don't want to sell cars. I'll not be using them now or anytime soon. Will be purchasing my corvette elsewhere. One star for lack of customer service.
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Aug 31, 2015
We were called right away! We purchased our equinox from Jim! It was a great experience.
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Aug 10, 2015
From the friendly greeting at the door to delivery of my new Corvette was outstanding. The transaction went smoothly with no hassles. A shout out to Bob Behrens, WOW what a great person to work with through out my transaction and purchase.
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Jul 6, 2015
They were great, very helpful! Drove off in my new car the same day!
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Jul 6, 2015
The whole process was a pleasant one, in fact the best I can remember ever having.
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Jul 1, 2015
Prompt response
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Jun 22, 2015
Dealer responded. Was cordial when I cancelled my appointment. Dealer also alerted me the vehicle had been sold.
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Jun 16, 2015
They advertise a car they sold weeks ago, and even have the balls to respond to my inquiry and drag me out there. I will never do business with jerks like that.
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Jun 1, 2015
The car wasn't on sale when we arrived driving 4 hrs away to find out we couldn't get that ride
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Apr 30, 2015
Used vehicles were in poor condition
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Mar 18, 2015
Good
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Mar 9, 2015
Excellent
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Feb 24, 2015
Contacted and made appointment to see an FRS in the used section. I arrived and was told Id be helped in a few minutes. Waited over an hour and was asked to leave because they were closing soon. Car was sold 2 days later.
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Feb 23, 2015
The car listed on CarGurus that I went to look at couldn't be found and nobody seemed to know where it was. Sold? Not sold? Not in yet? nobody seemed to know, so I left.
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Feb 12, 2015
Great service got a great deal. The sales representative Jack Spradlin was awesome.
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Jan 23, 2015
They didn't fill my gas tank and the car has an open recall.
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Dec 18, 2014
Very slow response
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Dec 7, 2014
No hassle , no extra phone calls
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Nov 23, 2014
Had a great car buying experience. I started the process online. Anthony and lucy had me out the door in an hour. Thank you courtesy!!
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Oct 21, 2014
The salesman was tricky. The 2007 Toyota Corolla I bought had one tire with 1/4" tread on it. I spent 1/2 hour on the phone and 2 hours getting the run around in person about what they could do and who to talk to. I finally just went to Firestone and had a new tire installed. Thorobred is only concerned about themselves and NOT customer satisfaction. I will NEVER go back there!
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Old Dealer Reviews

Sep 12, 2014
total class act from the entire staff. Ownership should be proud...
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May 1, 2014
I went in, completed a credit application, did not hear back from the dealer for 5 days, and they had gotten approval for a different car.
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Apr 29, 2014
Great response within 12 hours.
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Apr 6, 2014
When I called to see if Thorobred had the car on the lot and ready for sale that they had listed on the internet, the car had been sold two days before I called. Of course, they had other cars available in which they thought I would have an interest. This seems to be a common practice with Thorobred according to other comments I have read online.
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Mar 15, 2014
Saul was rude on his reponding just because I let him know I was a Car Sales man before. I did have him have the Director contact me though. But I'm sure nothing was settled. He needs some coaching no matter what anyone's background is.
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Mar 9, 2014
Bait and Switch!
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Mar 4, 2014
good deal but sold the car after they told me to come and get it.
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Jan 13, 2014
The dealer contacted me, within an hour, but they didn't have the vehicle, and tried the bait and switch tactic.
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Nov 16, 2013
Service was overall good. The finance department worked hard on getting mr financed at an affordable price. I am going to take the car in for service because the cd player didnt work and the left rear bumper needs painting. Well see how that goes.
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Sep 19, 2013
sold before we got together-don't know if good or poor keeping of internet listings
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Aug 24, 2013
Friendly sales man, just wish they had more banks and offered me more options. Kinda got tossed from person to person which i didn't appreciate for my first time buy. No another appointment offer nothing just hi, oh no sale okay bye
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Aug 19, 2013
Thorobred really worked with me and tried to meet my pricing goals for a 2013 Suburban. In the end, they could not make the deal I needed but were very professional and courteous during the entire process. I will shop there again.
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Jul 28, 2013
cdinaz
0
Horrible customer service. And they don't seem to want your business if you aren't financing through them.
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Jul 3, 2013
Price shown does not reflect actuall cost, this price shown is only for Corvette owners. Perhaps two prices should be shown to avoid giving a less than honest impression.
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May 1, 2013
Great price
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Jan 22, 2013
takes very long for them to respond only respnd via email they never call you
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Jan 10, 2013
JFT3
5
Point of contact was going to obtain a few different cost scenarios for transporting a vehicle out of State. Never heard back.
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Sep 23, 2012
We had a very bad experience with this dealership. We came in on a sale for a particular vehicle. We were told they only had 2 of these vehicles and they were sold. We explained our payment that we needed and that we had researched the vehicles price before we got there. The salesperson was not good with us. He would not work with us. Then 3 days later he called and was willing to work with us, but by then we had already bought a car from a dealership that was great with us.
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Sep 17, 2012
Dishonest about sales. Dishonest about Blue book value of vehicles.
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Jul 11, 2012
Thorobred is not worthy of any stars as they lack honesty, customer service,and integrity! We went in person to test drive cars, and they kept changing the bottom line, so we went home to research. I found a 2012 Malibu for $15,995 in the Sunday paper, which they said was sold. I then found the 2012 Malibu LS for $16,995 on this website, and emailed about it. A Martese called me and assured me that this vehicle was indeed available and he verified all the info listed, including the stock number, milage, and price. He said he would pull it for us to see. When we arrived neither Martese nor the vehicle could be found. The Sales Manager said that he sold it and it had far more miles on it. He said that their best price was in the $18Ks. Very rude and obviously not wanting our business. Obviously they offer to beat everyone else's best price by $1,000 so they can not have to work on their customer service or waste their own time!.
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Apr 2, 2012
Good 1st impression, but they didn't have the car that was listed (wholesaled it) and tried to upsell me with a "great deal" on a new car WAY above my price range.
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Oct 27, 2011
Did not honor their advertised special internet vehicle price.
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