Thomas Dodge Chrysler Jeep Ram of Highland

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9604 Indianapolis Blvd
Highland, IN 46322

Sales: (219) 924-3000

Service: (219) 301-0029

Today 9:00 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 11, 2018
Cheryl and Dan were awesome. They will work with you to get a vehicle at a budget that won't break you . Give them a call
May 24, 2018
this dealership should be removed from the business, vehicle was dirty inside and out, also they have the nerve to ask $21000.00, the salesman ask me to take it for a test drive( the inside smell made me gag ). This dealership gives Chrysler a bad name, and Indiana.
3 people found this review helpful.
Mar 22, 2018
Very nice experience from start until we drove off in van. Salesman was very nice and didn't pressure us to buy.
Mar 6, 2018
I told them I had my own financing in place so don't run my credit. Ran my credit twice and said "We have to make sure you're not a terrorist or a drug dealer". This came from the owner! Took my money elsewhere. Shopper beware!
3 people found this review helpful.
Feb 12, 2018
Guru52YLV
Answered right away
Feb 9, 2018
They were responsive to the request and provided the necessary information I was looking for.
Feb 5, 2018
Guru1GSB
dealer responded immediately
Jan 18, 2018
Ask for pictures and said the next day some would be sent. Few days went but kept getting emails about me purchasing this car. Wasn’t til I sent and email asking for the pics oh management sent that to auction...
2 people found this review helpful.
Nov 6, 2017
Answered all my questions
0 people found this review helpful.
Nov 4, 2017
Tdaray
I never went in to meet them but they respond back quickly thru email and a phone call.
1 people found this review helpful.
Aug 30, 2017
FUTURESAUTO
5
Very timely reply professional.
0 people found this review helpful.
Aug 2, 2017
One of the best dealers I have ever dealt with.Their warranty program is by far a deal closer.
1 people found this review helpful.
Jul 26, 2017
bwilliamson14
Great response time, works quickly to get you in the vehicle you want.
0 people found this review helpful.
Jun 24, 2017
The sales person took the time to go outside and text me extra picture of the vehicle I had inquired about. Faye was very helpful and answers all the questions and if she did not know the answer she found out and got back to me in a very timely manner
2 people found this review helpful.
Jun 22, 2017
We did not buy anything from them. We were contacted promptly and professionally. We were also kept up to speed with the jeep we were interested in by them telling us the features and being honest with us over the phone telling us upfront it was not 4wd. So I only rated them 4 stars since I didn't buy from them. Ty JD
1 people found this review helpful.
May 24, 2017
GuruLFMN
Graet
0 people found this review helpful.
Sep 26, 2016
Very nice salesman.I was able to find a SUV that I like at anther dealership.
1 people found this review helpful.
Sep 12, 2016
Mickeylu22
Bought this car! The customer service needs improvement. We felt like "If you don't buy it, someone else will". The finance guy was personable and friendly (the only one). I don't know if it is because they don't work off of commission, but it was obvious they weren't putting anything extra into the sale of the car. Any issue's we had with the car, they responded with "it's a used car" or "I don't know". Business as usual I guess!
6 people found this review helpful.
Aug 27, 2016
I spoke with sale person to come over see that car after work Than I try to call them no one return my call Next I got the car is sold
4 people found this review helpful.
Aug 19, 2016
The truck was sold before I had a chance to speak with anyone. I only received emails from that dealer which is fine. Thanks
1 people found this review helpful.
Aug 19, 2016
friendly staff but the night before I was goin to get the car they sold out from under me, so I was not happy with that, but they did get me approved for the loan
2 people found this review helpful.
Aug 13, 2016
I set up a test drive appointment 4-5 days prior to going there and driving the truck. When I got there - I've never seen a truck that was less prepared to be looked at and especially to be test driven. They spent ZERO time preparing it. Not only did the interior have a thick layer of road dust on every inch of it, the leather was stained in the front and back and had lots of crumbs in the seams of the entire interior. When I opened the hood, the oil cap was missing - (which I later found laying in the skid plate) and their was actually pretty substantial amount of sand and gravel in many places under the hood. Zero effort was made to wash the outside of the truck too and the salesperson had very little knowledge of trucks in general. I would not recommend buying a used car from this place.
10 people found this review helpful.
Jul 20, 2016
We weren't able to get together on price. The salesman was very nice and sent everything to me very quickly
1 people found this review helpful.
Read 28 old reviews
Jul 3, 2016
Very responsive.
0 people found this review helpful.
Jun 13, 2016
Very prompt on returning my call...just couldn't afford price at this time
0 people found this review helpful.
Jun 7, 2016
Thomas Dodge was great.Cherl was very helpful and friendly. I went on vacation and the truck sold my bad still looking thanks Cherl.
0 people found this review helpful.
Apr 19, 2016
Exellent, prompt response.
1 people found this review helpful.
Mar 28, 2016
I enjoyed dealing with Thomas. Just took several hours to deal and get done.
0 people found this review helpful.
Feb 23, 2016
Good response time.
0 people found this review helpful.
Feb 22, 2016
Great
0 people found this review helpful.
Feb 6, 2016
Quick and friendly
0 people found this review helpful.
Nov 18, 2015
Good communication and fair prices
Jul 6, 2015
Awesome
May 21, 2015
very friendly and helpful
Jan 27, 2015
great prices on the truck I want....but too far away from me....
Jan 22, 2015
Emailed back and forth all day about a used truck; later found out that truck had been sold over a week before. Offered me another similar truck for 2k more. The "sold" truck remained on CarGurus for another 2 weeks. I emailed again, out of curiosity, and had the same 'bait and switch' experience. Seems shady.
3 people found this review helpful.
Oct 29, 2014
The car purchasing experience was awesome. The salesman Adam took very good care of us. I would purchase a car from them again.
Oct 26, 2014
Received immediate response after inquiry online. Very friendly and courteous. One of the best experiences I've had at any dealership.
Oct 1, 2014
Bought Vehicle . Nice Car
Apr 26, 2014
Called car dealer car was still available sales person said they would hold it for me drove 80 miles to get there and someone was buying the car they were suppose to put on hold for me
1 people found this review helpful.
Apr 2, 2014
Their staff went above and beyond to make sure the Colorado's existence was always known to me. At purchase time, one person was more helpful than the next, they made car buying a pleasure
Mar 11, 2014
very good
Feb 24, 2014
Very helpful, no nonsense, exactly as advertised, never felt pressured, walked away with a great deal and we love our new car.
Feb 19, 2014
Nice Dealership, No Parking, Unorganized Staff, Car wasn't cleaned up called and told them a day before picking up still wasn't done.
1 people found this review helpful.
Jan 28, 2014
Nice people.
Aug 29, 2013
Quick, accurate, professional response...offered viable alternatives
Aug 16, 2013
was contacted by e-mail
May 3, 2013
Dealer responded.
Mar 22, 2013
we bought a 3500 vehicle and were treated like we bought a brand new car, was wonderful would def buy next cars there, referred to others already.
Feb 8, 2013
responded well, couldn't offer financing on over 120k miles
Aug 30, 2012
dealer keeps cars listed even after they have sold it. would be nice if they remove the add!
2 people found this review helpful.

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