Thomas Dodge Chrysler Jeep Ram of Highland

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9604 Indianapolis Blvd, Highland, IN 46322
Map & Directions

Sales: (219) 924-3000

Service: (877) 438-0850

Closed Today (Sun)
show business hours
Sep 26, 2016
Very nice salesman.I was able to find a SUV that I like at anther dealership.
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Sep 12, 2016
Mickeylu22
Bought this car! The customer service needs improvement. We felt like "If you don't buy it, someone else will". The finance guy was personable and friendly (the only one). I don't know if it is because they don't work off of commission, but it was obvious they weren't putting anything extra into the sale of the car. Any issue's we had with the car, they responded with "it's a used car" or "I don't know". Business as usual I guess!
2 of 2 people found this review helpful.
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Aug 27, 2016
I spoke with sale person to come over see that car after work Than I try to call them no one return my call Next I got the car is sold
1 of 1 people found this review helpful.
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Aug 19, 2016
The truck was sold before I had a chance to speak with anyone. I only received emails from that dealer which is fine. Thanks
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Aug 19, 2016
friendly staff but the night before I was goin to get the car they sold out from under me, so I was not happy with that, but they did get me approved for the loan
1 of 1 people found this review helpful.
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Aug 13, 2016
I set up a test drive appointment 4-5 days prior to going there and driving the truck. When I got there - I've never seen a truck that was less prepared to be looked at and especially to be test driven. They spent ZERO time preparing it. Not only did the interior have a thick layer of road dust on every inch of it, the leather was stained in the front and back and had lots of crumbs in the seams of the entire interior. When I opened the hood, the oil cap was missing - (which I later found laying in the skid plate) and their was actually pretty substantial amount of sand and gravel in many places under the hood. Zero effort was made to wash the outside of the truck too and the salesperson had very little knowledge of trucks in general. I would not recommend buying a used car from this place.
2 of 2 people found this review helpful.
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Jul 20, 2016
We weren't able to get together on price. The salesman was very nice and sent everything to me very quickly
1 of 1 people found this review helpful.
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Jul 3, 2016
Very responsive.
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Jun 13, 2016
Very prompt on returning my call...just couldn't afford price at this time
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Jun 7, 2016
Thomas Dodge was great.Cherl was very helpful and friendly. I went on vacation and the truck sold my bad still looking thanks Cherl.
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Apr 19, 2016
Exellent, prompt response.
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Mar 28, 2016
I enjoyed dealing with Thomas. Just took several hours to deal and get done.
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Feb 23, 2016
Good response time.
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Feb 22, 2016
Great
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Feb 6, 2016
Quick and friendly
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Nov 18, 2015
Good communication and fair prices
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Jul 6, 2015
Awesome
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May 21, 2015
very friendly and helpful
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Old Dealer Reviews

Jan 27, 2015
great prices on the truck I want....but too far away from me....
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Jan 22, 2015
Emailed back and forth all day about a used truck; later found out that truck had been sold over a week before. Offered me another similar truck for 2k more. The "sold" truck remained on CarGurus for another 2 weeks. I emailed again, out of curiosity, and had the same 'bait and switch' experience. Seems shady.
1 of 1 people found this review helpful.
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Oct 29, 2014
The car purchasing experience was awesome. The salesman Adam took very good care of us. I would purchase a car from them again.
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Oct 26, 2014
Received immediate response after inquiry online. Very friendly and courteous. One of the best experiences I've had at any dealership.
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Oct 1, 2014
Bought Vehicle . Nice Car
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Apr 26, 2014
Called car dealer car was still available sales person said they would hold it for me drove 80 miles to get there and someone was buying the car they were suppose to put on hold for me
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Apr 2, 2014
Their staff went above and beyond to make sure the Colorado's existence was always known to me. At purchase time, one person was more helpful than the next, they made car buying a pleasure
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Mar 11, 2014
very good
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Feb 24, 2014
Very helpful, no nonsense, exactly as advertised, never felt pressured, walked away with a great deal and we love our new car.
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Feb 19, 2014
Nice Dealership, No Parking, Unorganized Staff, Car wasn't cleaned up called and told them a day before picking up still wasn't done.
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Jan 28, 2014
Nice people.
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Aug 29, 2013
Quick, accurate, professional response...offered viable alternatives
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Aug 16, 2013
was contacted by e-mail
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May 3, 2013
Dealer responded.
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Mar 22, 2013
we bought a 3500 vehicle and were treated like we bought a brand new car, was wonderful would def buy next cars there, referred to others already.
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Feb 8, 2013
responded well, couldn't offer financing on over 120k miles
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Aug 30, 2012
dealer keeps cars listed even after they have sold it. would be nice if they remove the add!
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