The Vehicle Exchange

Is this your dealership? Sign up for a dealer account

2143 SW 31st St
Fort Lauderdale, FL 33312

Sales: (954) 530-7048

By Appointment Only
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 9, 2018
GuruY4KZD
It was great.
Is this review helpful? Yes | No
Feb 19, 2018
Smajor7188
I received emails, and calls regarding the car that I was interested in. Everyone was helpful, however, I found a deal I could't pass up, Thank you for you time and effort to everyone.
Is this review helpful? Yes | No
Jan 20, 2018
Pictures were misleading; facility and staff were sketchy; cars were either not onsite or unavailable to test drive/actually purchase due to them being in service for maintenance. Posted wrong information (ie manual car posted as automatic).
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 19, 2018
I live in Jacksonville so I contacted the dealer in Fort Lauderdale and told them that I was very interested in the vehicle and asked what I needed to do to hold the vehicle. They sent me a credit card form which I completed which authorized a $1000 deposit. They indicated that the car was still at the auction and would take a few days to transport to their lot and to prep. I was ok with that since I was traveling that week but stated that we could complete the deal the following Friday. I asked for more photos to ensure the integrity of the vehicle. I confirmed everything in email and provided my cell phone should anything change. When I contacted them on Friday, they told me that they had sold the vehicle. My contact said someone in the office said I wasn't interested in the vehicle. I had provided everything they asked for including a copy of my driver's license. I had informed them that I was paying for the vehicle on a charge card or in cash. This incident caused me concern regarding the integrity of their operations. They never ran my credit card so I was not out of any money. The communications was poor.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Dec 13, 2017
GreatGuru
5
Very polite.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 11, 2017
CCampbell242
Great customer service...Interested in my business...Great follow-up...
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 29, 2017
They did respond promptly and tried to work with me
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 21, 2017
Quick response, although the price not as advertised, the real price much higher 3k higher
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 15, 2017
They respond for the first time but after that they never give me final answers
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2017
Yumi1579
Very good
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2017
Vehicle was better in the photo as it was an old rental from Chicago area and referred to as a Florida car when I first spoke to the salesman. Nice people but a bit of s hustle. Good place to buy if you want cheap and don't car about cosmetic and mechanical details.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2017
very helpful
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2017
Andre Licatovich
Fast and Friendly
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2017
Benz500sl
Great company with a wide selection of vehicles to meet anybody's needs. All the staff is very friendly and willing to go the extra mile to meet and exceed customer service expectations. Ended up purchasing a vehicle from them and would do so again.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2017
If I could give 0 stars I would. I went in to buy a used car. I took the car for 2 test drives and it drove ok. It had a leak and they had to replace the water pump, but the salesman tried to get the mechanic to only replace a gasket. They are nice until you want to think about it. They pressure you for a "refundable" deposit to hold the car, but then later tell you it's not refundable, it's only refundable if they can't get the car to safety standards. I had them print on my receipt "refundable based on test drive" and they insisted that it didn't really mean that. They said it had a 90 day warranty, but at signing they said it is As Is with a Service contract for 90 days that only covers up to $500. Since the 2 short test drives went fine, I took it. They keep the gas tanks on empty so you can’t do a long test drive. They promised to do an oil change which they did not do. They were supposed to replace both back tires, and they only replaced 1 with a used, slightly less worn out tire. On the way home the transmission started slipping and the air started blowing hot air. The engine light came on after a few miles so they had reset it for the test drive. They knew about these things and failed to disclose any of it even after I specifically asked about other known mechanical issues. Very dishonest people and they outright lie to you. There are other reviews with similar experiences, especially keeping deposits and not doing promised repairs.
46 of 46 people found this review helpful.
Is this helpful? Yes | No
Aug 21, 2017
I had a very nice experience here. The process was easy, friendly and I love the car!
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 30, 2017
Sales team was eager to please, but I was looking for a manual shift vehicle and the online listing was wrong for the vehicle I was interested in.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2017
GuruM27S
Talked with dealer. Was polite and gave good information.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 22, 2017
This people at this dealer are real human the take time with you. They make feel conftable and happy to buy, they treat you like family. Thanks Mr. Jack keep on being real and honest. Your business will grow!
7 of 8 people found this review helpful.
Is this helpful? Yes | No
May 25, 2017
Robert Berrios
Excellent business practices, considerate listen well.would recommend to friends and family
7 of 10 people found this review helpful.
Is this helpful? Yes | No
May 21, 2017
Gene116116
Very disappointed with the Vehicle Exchange. They advertise on all the big websites like Cargurus and Craigslist, but they misrepresent the condition of their cars. The car I went to see looked great in the pictures, but when I saw the actual car, it was crap! They buy their cars from auctions from other dealers who couldn't sell the cars to the public. So basically their cars are the bottom of the barrel. Fast talkers, but what good is that if all they tell you are alternative facts. When I asked why the car looked so bad, Jack said," Oh, it only needs a good wash." That line would have worked, except I can "see". Avoid these fast talkers at all cost!
45 of 48 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
Follow up with more telephone calls
5 of 11 people found this review helpful.
Is this helpful? Yes | No
Sep 17, 2016
Very nice people answered all my questions even after hrs!!!
3 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words. We appreciate the review, and we are very glad we could help!

Other Nearby Dealers

Avis Car Sales - Fort Lauderdale - 564 listings
Vehicle can be moved locally Fort Lauderdale, FL 33312
1 review
Transcontinental Car USA #3 - 343 listings
1309 W Sunrise Blvd Fort Lauderdale, FL 33311
1 review
Car Connection - 46 listings
780 N. State Rd. 7 Plantation, FL 33317
1 review
The AutoBlock Auto & Motorcycle Sales - 19 listings
733 N Andrews Ave Fort Lauderdale, FL 33311
4 reviews
Broward Motors - 18 listings
4651 SW 51st St, Suite 805 Davie, FL 33314
1 review
National Livery Sales - 13 listings
4980 SW 52 St #112 Fort Lauderdale, FL 33314
4 reviews
All American Sales Inc. - 10 listings
4153 SW 47th Ave, Suite 173 Davie, FL 33314
1 review
Doozy Auto - 9 listings
4970 SW 52nd St, ste 320 Davie, FL 33314
2 reviews
AV Auto LLC
501 SW 27th Ave Fort Lauderdale, FL 33312
3 reviews
People Business Solution
4701 SW 45th St, Bldg 18 Davie, FL 33314
1 review
Cary Automotive
440 S State Road 7 Plantation, FL 33317
1 review
Signature Motorsports
4651 SW 51st St, Suite 803 Davie, FL 33314
4 reviews
Nikol Auto Sales LLC.
4650 SW 51st St, STE 711 Davie, FL 33314
2 reviews
Dan's Deals On Wheels
5300 S State Road 7 Fort Lauderdale, FL 33314
1 review
Mr Ds Auto Sales
20 NW 9th Ave Fort Lauderdale, FL 33311
2 reviews

Popular Used Cars

Used Ford F-150
2,344 Great Deals out of 215,477 listings starting at $1,300
Used Ford F-250 Super Duty
374 Great Deals out of 42,218 listings starting at $1,600
Used Chevrolet Silverado 1500
1,781 Great Deals out of 149,286 listings starting at $1,495
Used Chevrolet Silverado 2500HD
361 Great Deals out of 29,859 listings starting at $2,500
Used Ram 1500
901 Great Deals out of 119,059 listings starting at $5,995
Used Ram 2500
238 Great Deals out of 34,828 listings starting at $6,995
Used Toyota RAV4
425 Great Deals out of 74,147 listings starting at $1,995
Used Nissan Rogue
611 Great Deals out of 77,500 listings starting at $1,100
Used Toyota Camry
761 Great Deals out of 70,901 listings starting at $1,200
Used Honda CR-V
479 Great Deals out of 72,005 listings starting at $1,300
Used Honda Civic
333 Great Deals out of 52,980 listings starting at $1,200
Used Toyota Corolla
571 Great Deals out of 66,738 listings starting at $1,449
Used Honda Accord
424 Great Deals out of 101,059 listings starting at $1,200
Used Ford Escape
975 Great Deals out of 108,545 listings starting at $850
Used Chevrolet Equinox
859 Great Deals out of 75,832 listings starting at $1,000