The Car Cellar

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3361 Boyington Dr, #100, Carrollton, TX 75006
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Sales: (214) 353-7777

Oct 12, 2016
Ran my credit application for a specific vehicle, then sold it out from underneath me. Lost a little off my credit score w/o a vehicle to show for it.
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Response from The Car Cellar:

Hi Andrew, thank you for your feedback and thank you for the opportunity to earn your business. Unfortunately not all credit applications result in a credit approval. There are sometimes limitations set for buyers based on their particular credit scenario and down payment. And the submission of a credit application on a specific car which does not result in an approval that meets those limitations does not prohibit me from selling the car to a qualified buyer. In addition, buyers are always given the opportunity to hold a car with a non-refundable deposit. This car did not have a deposit on it
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Sep 22, 2016
pr61
Dealer appears to be honest.
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Aug 14, 2016
Honest and fair.
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Jul 1, 2016
Kwamena21
The sale was a great experience. Response was prompt and courteous. Since it was my first time they took me on a very educative process and guided me to a wonderful buy. I would recommend this dealer over and over to anyone. Thanks Connor. Really a great car
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Jun 4, 2016
Price negotiation went well. Minor flaw repaired.. Bought the car.
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May 2, 2016
Knowledgeable, honest staff
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May 1, 2016
txwright52
Dealer contacted me very informative
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Apr 9, 2016
The best car Buying experience i had in a long time CONNOR thank you for all your help i got the car that i want (infinity ) with in my budget on payment wise i really recommend THE CELLAR and specially CONNOR thank you for this great referral Marcos
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Response from The Car Cellar:

Thank you so much Marcos. We appreciate your business. Enjoy your new car!
Feb 4, 2016
Too aggressive. I left message stating I was looking for a specific vehicle and was just looking at the one on listing. Felt harassed with constant calls and emails.
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Response from The Car Cellar:

Hi John, my apologies if we responded to your inquiry a bit too enthusiastically. We try to make every effort to provide the best possible customer service. We receive a great deal of feedback from clients that tell us they have received poor follow up by other dealers in the past and have unfortunately missed out on the vehicle they wanted. In this particular instance, had you responded to us even one time we would have known not to contact you again. But thanks again for giving us the opportunity. All feedback is appreciated and we wish you the best in your car search.
Feb 1, 2016
Connor, has done an excellent job of working with me and helping throughout the entire process. I would recommend The Car Cellar to anyone.
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Response from The Car Cellar:

Thank you very much Cliff. It was a pleasure to be of service to you. We hope to hear from you again when its time for the next one!
Jan 29, 2016
Connor and Shawn where very helpful ! I will buy my next car from them again ! Quick responds , and very friendly .
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Response from The Car Cellar:

Hi May, thank you so much. We look forward to assisting you in the future!
Nov 11, 2015
Awesome
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Response from The Car Cellar:

Thanks Bryan!
Mar 9, 2015
Clean brand name and high quality cars with low mileage. Carfax and great deals on high end luxurious cars.
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Response from The Car Cellar:

Thanks Mel, we appreciate your business!
Mar 3, 2015
Nice truck nice people great rates just couldn't make a deal.
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Response from The Car Cellar:

Thanks Jason. We'll get it done on the next one!

Old Dealer Reviews

Jan 23, 2015
Connor was wonderful! The guys at Car Cellar made the car buying process easy and convenient. I was able to get my dream car! I would recommend The Car Cellar for anyone looking to purchase a vehicle.
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Response from The Car Cellar:

Thanks OKina, it was our pleasure to be of service to you...
Nov 29, 2014
Great experience! The owner Connor very knowledgable about used car selling. After agreeing on a price drove off the lot with a 2009 SLK 300. I will definitely recommend Car Cellar to friends. Though only had the car for one day, the 5 hour drive back to San Antonio was smooth and enjoyable. Will update this beauty in 30 days. Very please with the buying experience from The Car Cellar.
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Nov 22, 2014
They were prompt to respond to my inquiry and weren't pushy.
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Response from The Car Cellar:

Thanks Derwin. That means a lot. We do our best to try to reach people quickly and effectively while still being courteous and respectful. Thanks again.
Aug 17, 2014
They were great to deal with - would buy from them again.
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Response from The Car Cellar:

Thanks Dino.
May 8, 2014
We couldn't close the deal, but they responded fast and kindly.
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Apr 28, 2014
Received a call very promptly after showing interest, however I was reluctant to stop after driving by their facility as a single woman. The area is very industrial and it is basically a warehouse, which is perfectly fine, just didn't fit my level of comfort. The owner was very pleasant so it was nothing personal.
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Mar 20, 2014
Excellent communication and responses to questions.
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Mar 3, 2014
Erron and Connor are great!
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Aug 29, 2013
Great people to work with.
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Jul 22, 2013
Car was not available .
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Apr 26, 2013
Good experience
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Apr 24, 2013
Good follow up without being pushy.
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Feb 23, 2013
good
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Oct 28, 2012
Excellent experience. Very fair and straight forward. We'll definately be back for our next BMW.
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Sep 2, 2012
Very responsive to inquiries. Professional.
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Aug 26, 2012
Very responsive.
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Apr 30, 2012
I had the best buying experience ever from Jeremy. They shot straight to me by phone, deal stayed the same when I got there and they already had car fax on vehicle. I bought this BMW for several thousand dollars less than what other dealers were asking. The big difference, I couldn't get a straight answer from the others without going there and "working" a deal. You know, the old fashion, hard sell, back and forth thing that makes buying cars like going to the dentist. THANK YOU CAR CELLARS. I will be buying my next car from them also. Porsche 911 Carrera Turbo Cabriolet.
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Jan 23, 2012
Friendly people and easy to work with.
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