The Autobarn Volkswagen of Mt. Prospect

333 West Rand Rd
Mount Prospect, IL 60056

Sales: (847) 305-3449

Service: (847) 457-0496

Today 9:00am - 8:00pm
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2016 Volkswagen Golf 1.8T S PZEV Used Cars in Mount Prospect, IL 60056

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2015 Audi Q7 3.0T quattro Premium Plus AWD Used Cars in Mount Prospect, IL 60056

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CarGurus IMV of $41,480

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Mileage: 21,292

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2014 Nissan Sentra SR Used Cars in Mount Prospect, IL 60056

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Mileage: 28,942

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2012 GMC Acadia SLT2 Used Cars in Mount Prospect, IL 60056

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 19, 2017
I was disappointed that Autobarn would not let me take a car to my mechanic before considering a purchase. Clear message to me that they were hiding something. I found another car elsewhere. I see they still have the orange Matrix. I wonder why??
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 26, 2017
Guru1226
very responsive and honest.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
tpascen1
Very good service great to work with. Car was used with lots of mileage but very clean
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 2, 2017
Good communication, thank you!
Is this review helpful? Yes | No
Feb 23, 2017
Good dealership. No pressure to buy which sadly I didn't end up buying as I had a change of heart on the car but they were really cool and easy about it
Is this review helpful? Yes | No
Jan 3, 2017
The buying process took longer than expected. The car turned out to have problems that were not clarified by the sales associate. New tires had to be purchased because dealer would not support a mistake made by sales associate.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2016
Had great communication with them, but found a better deal before I could make it to the dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2016
Eryck and Allen were incredibly helpful when I was buying my 2015 Audi A3 from them. Very knowledgeable and very low pressure. I flew in from Colorado to Chicago where Eryck meet me and I was very happily driving home a few hours later. I could not ask for a better car buying experience. Thanks so much!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 27, 2016
dealer was polite and responded quickly. answered every question and was honest.
Is this review helpful? Yes | No
Nov 19, 2016
Terrible! They never emailed options of purchase as we discussed via telephone. I sent several emails requesting the info. When they finally responded they stated they had sold and delivered the car!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2016
They called and emailed me within 24 hours. When I called back we had good conversation about the vehicle. They answered all my questions.
Is this review helpful? Yes | No
Sep 4, 2016
Wonder people, no pressure, good deal.
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Aug 8, 2016
called within 24 hours
Is this review helpful? Yes | No
Jul 11, 2016
Responsive
1 of 1 people found this review helpful.
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Jun 15, 2016
I had a fantastic experience! My salesperson Robert was very professional and responsive in handling my used car purchase. His no pressure sales approach was refreshing and welcome. I would definitely recommend this dealership.
Is this review helpful? Yes | No
Jun 9, 2016
Great person to talk to but can not agree on price
1 of 1 people found this review helpful.
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Apr 20, 2016
Great response very fast!
Is this review helpful? Yes | No
Apr 1, 2016
5 stars! They were honest and transparent.
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Mar 11, 2016
Very nice experience. No pressire, just a great price. Jack is very accomidating.
Is this review helpful? Yes | No
Dec 15, 2015
Jack was my salesman. He was very professional and not pushy at all.Everything was handled Expeditiously. Rafi, the manager, was also courteous and responsive. I'm not sure why one reviewer saaid that she was forced to take their "extended warranty'. I declined and that was that! I recommend anyone who wants a no-nonsense approach to buying a car, to pay them a visit!
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Dec 8, 2015
The Sales person, Jack, was very good. Ended up with a good deal on a used car. Waiting for the one finance manager that was working took a very long time.
Is this review helpful? Yes | No
Read 35 old reviews
Aug 16, 2015
Unwilling to negotiate and very difficult to communicate with.
3 of 3 people found this review helpful.
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Jul 6, 2015
Got me a Golf R no other dealer could deliver.
Is this review helpful? Yes | No
Jun 15, 2015
Deceptive taste in my mouth. Truth was hard to find.
1 of 1 people found this review helpful.
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Jun 11, 2015
They will charge you always their protective package. You should always add $1500 to their Web price.
2 of 2 people found this review helpful.
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Apr 29, 2015
Friendly staff, purchased vehicle from this dealer.
Is this review helpful? Yes | No
Mar 3, 2015
They have a EOS on the lot for168 days and still are not really in a hurry to sell or trade. No wonder they still have it, they don't want to deal.
Is this review helpful? Yes | No
Feb 4, 2015
chadscutch
Nice staff. Vehicle we looked at was in rough shape with 0% tread on rear tires. Looked like a dragster tire.
Is this review helpful? Yes | No
Feb 2, 2015
They responded right away
Is this review helpful? Yes | No
Aug 31, 2014
When i got there, they don't have that car cuz already sold, but they've never mentioned before. I wasted 6 hours.
Is this review helpful? Yes | No
Jul 26, 2014
lmp215
Helpful and courteous
Is this review helpful? Yes | No
Jul 17, 2014
bhood1996
Again 2 cars this time been talking to the salesman all week and called that morning to check on the car when I arrived both had been sold the night before...hmmmm rather weird.
Is this review helpful? Yes | No
Jul 12, 2014
ok
Is this review helpful? Yes | No
Jul 10, 2014
Dealer was kind and helpful. Nice experience with them.
Is this review helpful? Yes | No
Jun 28, 2014
They responded promptly and answered all of my questions quite professionally.
Is this review helpful? Yes | No
Jun 14, 2014
good
Is this review helpful? Yes | No
May 7, 2014
Followed up numerous times with other options as well.
Is this review helpful? Yes | No
Mar 27, 2014
Worked hard for me, weren't pushy at all. They were very patient, knowing it was a big purchase.
Is this review helpful? Yes | No
Mar 12, 2014
Quick to respond
Is this review helpful? Yes | No
Dec 1, 2013
No great deal. No negotiating. But they will go out of their way to sell you all kinds of "free" stuff.
1 of 1 people found this review helpful.
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Nov 18, 2013
Very sneaky and unprofessional.
1 of 1 people found this review helpful.
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Nov 10, 2013
Crappy service, liars, make several deals on same vehucle and wait to see who is the most gulable.
Is this review helpful? Yes | No
Jul 26, 2013
chirorickyp
Took a while for service but very nice
Is this review helpful? Yes | No
Jul 14, 2013
The $2,000 not optional added fee broke the deal.
Is this review helpful? Yes | No
May 14, 2013
Dealer responded but car I was interested in was sold
Is this review helpful? Yes | No
Mar 2, 2013
I don't think it's fair for them to force their protection when car is still under manufactures warranty.
Is this review helpful? Yes | No
Feb 23, 2013
Car was not in the condition the first sales person described. When they quoted a price it was significantly higher than the price advertised in their ad due to some package they add. In the very fine print they do disclose this but their ad is very misleading.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 27, 2013
They contacted me promptly and I set up an appt. to see the car and drive it, but ultimately found a different model at a different store. I bought from another store, that I also found on cargurus.com
Is this review helpful? Yes | No
Dec 7, 2012
Robert was great, as was the finance dept. All staff was upfront and car was as shown online. See Robert Baturin for an easy experience.
Is this review helpful? Yes | No
Dec 5, 2012
Dealer contact was very reponsive with follow-up emails and phone calls. Indicated to Jeff Fender what and when I was looking to purchase and he will follow-up accordingly.
Is this review helpful? Yes | No
Nov 20, 2012
Dealer salesman responded timely and was responsive to my questions.
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Nov 20, 2012
Horrible! They agreed to sell me a car, I was working w/my bank, told the sales person not to let someone buy it from under me...he agreed. Then he send me an email to tell me he sold the vehicle. Would not go back to this company ever!!!! Would recommend everyone stay away from the company.
1 of 1 people found this review helpful.
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Nov 16, 2012
Love the car. Salesman was great. He was very nice and helpful. Finance manager was good at his job.
Is this review helpful? Yes | No
Oct 1, 2012
hi pressure and mis-represented price would never consider buying car from them
1 of 1 people found this review helpful.
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Sep 27, 2012
YES" Answered all my questions!
Is this review helpful? Yes | No
Apr 13, 2012
Never heard back from them.
1 of 1 people found this review helpful.
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