Terry Henricks Chrysler Dodge Jeep

1935 South Defiance Street
Archbold, OH 43502

Sales: (419) 513-8545

Service: (419) 445-2576

Today 8:30 AM - 5:30 PM
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2016 Chrysler 300 S Used Cars in Archbold, OH 43502

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 9, 2017
They got back with me but I have NOT had a chance to reply to them
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Whenever it's convenient for you Peggy we are ready to help!!
Nov 21, 2017
GuruDJF5L
positive feed back, at this time I am still looking
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Thanks for the feedback!!
Oct 22, 2017
Matt and Michael were friendly and helpful and I think their vans are good deals.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Thank you Cheryl!!
Oct 20, 2017
susanspool
amazing customer service over the phone. Most helpful and patient. Answered all my questions and couldn't have been nicer to deal with. I really felt like they were straight with me and really worked to get my business. Wish I could have bought from them but they didn't have the right car that I needed.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Thank you Susan!  Maybe in the future we'll be able to help - thanks for the kind words!!
Sep 21, 2017
The family at Terry Hendricks are incredible! Thy worked really hard to make sure our experience was positive. They were courteous and willing to help us in any manner. They answered all of our questions. We actually drove over two hours just to look at the vehicle. The main reason was because of Tre's outstanding customer service and his friendliness. I would highly recommend this dealer to anyone.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Mark - Thank you for taking a minute to share and thank you for the great words!  We appreciate you making the drive!
Sep 15, 2017
best experience i ever had buyin a vehicle. within 45 minutes i was driving home in my new town n country
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Thank you so much for taking a moment to share we appreciate your business!
Aug 29, 2017
Prompt and honest. Answered all my questions.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Thank you Dave!!
Aug 22, 2017
Fonzarelly
Great Experience!
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Ayyyyyyyyy thanks Fonz!!
Aug 4, 2017
Treated me nice, fair deal, good people!!
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Thank you Trent we appreciate you sharing!
May 14, 2017
Prompt response, efficient follow up,
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Yet not so good review follow up :(  Thank you for taking the time to share Mohammad!!
Apr 21, 2017
Salesman was very fast on the response, was very professional to deal with. Pricing was great, overall experience was 5 star. Would recommend them to anyone looking for a new or used vehicle.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Paul - thanks for reaching out and sharing about your experience.  We appreciate it!!
Apr 6, 2017
Sent letter of approval of credit. I had problems at work and could not make appointment. Dealership contacted bank trying to secure money before I even looked at the vehicle or worked a deal.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Todd,
Thanks for taking a moment to share - we do our best to help in any way we can!
Thank you!
Mar 10, 2017
Their TEAM is really awesome!
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Ashley - wow, short and sweet - THANK YOU!!  We appreciate your taking the time to share.

The Terry Henricks TEAM
Feb 22, 2017
Verbal agreement from salesman to hold vehicle while we drove to the dealership. Claimed sold vehicle less than three hours later.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Wendy,
I would like to apologize that the purchase of this vehicle did not work out.  We are a high volume dealership and do everything we can to ensure everyone is cared for properly and as they should be.  We are sorry that communication somewhere was crossed up.  We do not have a "hold" policy as situations like this could arise.  If someone calls and tells us they are on their way to the dealership then we will hold the vehicle till the time-frame in which they should arrive.  In your case, someone came in, had interest and purchased the vehicle before a call was received statin
 More ...
Nov 3, 2016
They were very quick to reply to my interest on the truck. Very professional salesman. I am currently looking for a diesel but my options are open to a Hemi.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Michael,

Thank you for taking a minute to share your experience!  We appreciate your reaching out to Terry Henricks Chrysler!

The Terry Henricks TEAM
Sep 9, 2016
Bought a 2015 Ram 2500 cummins. Austin came in on his day off which was a saturday. Drove 3 hours, truck was everything I expected and was described. They were not willing to deal on price but was already below book price. Loan process was fast and painless. Would recommend to family and friends without a doubt!
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Zach,
Thank you for taking the time to share your experience!  We are grateful you made the drive and allowed us to earn your business.  
The Terry Henricks TEAM
Jul 4, 2016
went above and beyond anything I asked for
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Nick ~ Thank you!  We hope to make the buying experience as smooth as possible.  Thank you for the confirmation and taking the time to share!

The Terry Henricks TEAM
Jun 8, 2016
Staff at Terry Henricks find answers and respond to messages in a timely manner. It is apparent they value meeting their customers' satisfaction. The deal they offered was great and could not be beat by other dealerships who I was also communicating with. Overall, I had a great experience and would highly recommend Terry Henricks to family and friends.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

PAB - Thank you for taking the time to share your experience here at Terry Henricks Chrysler.  We appreciate your business and hope to serve your auto needs in the future.
Thank you!!
The Terry Henricks TEAM
May 4, 2016
Golfman63
Initial quick contact advising me as to who would follow up soon. Soon never happened.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Golfman63 ~ would love to correct this unfortunate situation.  Is there anything I can do to help?  I am available at jaret@terryhenricks.com ~ thank you.
Apr 11, 2016
Dealer responded immediatel
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Henry - A quick response is vital in caring for a potential customer's needs.  Thanks for taking a moment to share!
The Terry Henricks TEAM
Mar 6, 2016
Very good. Worked hard to sell me the van. Was probably the best deal but was 3 1/2 hours away and I got a good deal locally. Would not hesitate to check with them again.
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Jon,
Thank you for taking a minute to share your experience with Terry Henricks Chrysler.  We appreciate you and all of those we have the opportunity to work with.
The Terry Henricks TEAM
Mar 2, 2016
Salesman was very nice and helpful
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Frank - Short and sweet!  We appreciate the kind words!
The Terry Henricks TEAM
Read 5 old reviews
Aug 30, 2015
Awesome people!! Will definitely go back for my next truck!!
Is this review helpful? Yes | No

Response from Terry Henricks Chrysler Dodge Jeep:

Harvey,
Forgive the delayed response yet thank you for taking a moment to share - we appreciate you!
The Terry Henricks TEAM
Jan 27, 2014
They contacted me right away, but I did not go to the dealership. After checking with my mechanic, I decided not to go with the vehicle I originally contacted them about.
Is this review helpful? Yes | No
Aug 5, 2013
Kyle was great!! Unfortunately the deal didn't work out because of a crazy customer
Is this review helpful? Yes | No
Jul 30, 2013
Dealer responded to my email promptly however, the owner was also driving this truck and was told they will call when the truck becomes available for sale...
Is this review helpful? Yes | No
Jul 20, 2013
Quick response to several questions. Truck was in excellent condition, drove great, fantastic experience all around even though I didn't end up buying.
Is this review helpful? Yes | No

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