Tennessee Direct Automotive

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721 S Highland Ave
Jackson, TN 38301

Sales: (731) 300-7474

Today 9:00 AM - 4:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 11, 2017
Responded but did not have car on the lot yet. Took several times for an answer, but as I already said. Car was not available.
Is this review helpful? Yes | No
Dec 13, 2016
No follow up email after responding to dealers first email.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2016
Great salesman
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2016
car I was interested in sold before I could test drive
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 5, 2016
Great experience!! Colton, Zach, and Chad are awesome!!
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Aug 3, 2016
Didn't buy this vehicle, but did take a test drive. Very friendly and helpful staff.
Is this review helpful? Yes | No
Jun 29, 2016
The picture of the escape that was on the website was nothing like the actual car. It was dirty and in bad shape...I'll never look for a car from this dealer. Very misleading
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Sylvia, As the owner of the store, I would like to apologize for the cleanliness of our vehicles. We take our public perception very seriously, and to hear your words, I feel very ashamed by your experience. I would like to reach out to you personally, if you are okay with it, and extend my personal information. My cell phone number is 731.499.3614 and my email address is michael@directjackson.com. As a side note, I would like to say that we never use photo editing software in our stores. The photos that you see on our website are live, and have not been enhanced in anyway. That, to us, leads
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Read 5 old reviews
Apr 4, 2016
It was nice
Is this review helpful? Yes | No
Response from current dealership owner:
Santhosh,
Thank you for taking the time to leave feedback. We appreciate the great review!
-Tennessee Direct
Mar 20, 2016
The dealer does not negotiate prices,this can be a challenge when you looking for a particular car
Is this review helpful? Yes | No
Response from current dealership owner:
Letina,
Thank you for the review. We appreciate the feedback, and look forward to taking the steps necessary to building a better Tennessee Direct. We do our best to take the negotiating portion of the car business out of our dealership. And, we are committed to serving those who shop our store by providing a hassle free, no pressure environment.  We back all of our prices with thorough market research, and provide that data to everyone who shops in our store. Part of that data, provided through companies like AutoTrader and CarGurus, shows that every vehicle on our lot is priced well below m
 More ...
Mar 6, 2016
People were very nice but vehicle was a little rougher than we had thought
Is this review helpful? Yes | No
Response from current dealership owner:
Bobby,

We apologize for the perception of our vehicles. We work hard to make sure that all of our vehicles are in the best shape possible. However, there are times when certain vehicles may not meet everyone's expectations. And, regardless, it is our job to make sure that you are happy. If at anytime, you would like to discuss other potential options, or ways that we can improve our process, please let me know. Thank you for the positive feedback, we appreciate the openness and comments on our niceness! -Ownership Team of Wholesale Auto Broker
Jan 29, 2016
Good
Is this review helpful? Yes | No
Response from current dealership owner:
Lawanda,
Thank you for taking the time to give us a review! We appreciate the feedback!
-Tennessee Direct
Jan 19, 2016
Really easy to work with and straightforward
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Joel,
Thank you again for your business, and the support through your review. We hope that your Sonata takes you on many of life's journeys!  Thanks again! -Team Wholesale Auto

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