Tap Auto

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760 W Main St, Hendersonville, TN 37075 - Map & Directions

Sales: (615) 965-5707

By Appointment Only
show business hours
May 24, 2016
I gotta be honest, I didn't know what to expect upon entering Tapauto's showroom/office. It was totally laid back and there was ever a feeling of a sales experience at all. I had done my homework on the truck I'd been looking for and they had it. Only 5 days on the market. Jason and the crew there made it super easy. Started the financing process over the phone that way all I had to do was sign the paperwork when I got there. I took them up on a 24 hour test drive and was sold. They may not have the shiny new showroom and fancy office desks, but I think that reflects the prices they have to offer on their cars n trucks. I would recommend this dealership. No haggle pricing too.
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May 23, 2016
NileshGokhale
The people were nice, and answered all questions I had. Even though I passed on the vehicle I would definitely do business with then in the future.
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May 7, 2016
A few emails. A few phone calls.. I went to look at vehicle. Informed the sales person "I was not gonna buy today, I had two more to look at .. I would decide over next two days".. we negotiated, no real high pressure pressure sales tactics and we're pleasant. The vehicle I looked at had not even been cleaned up which I thought was a bit odd. We came to a price and we all said thanks back and forth. I left thinking "ah, not so bad nice ppl". About 30 mins later I get a text stating. "The sales manager told me to let you know,that the price is only good for an hour" I didn't respond I didn't go back I didn't respond to texts later or any emails they sent after that. That particular sales tactic cost them any hope of selling anything to me. There are thousands of car dealers why would I deal with somebody that pulls that Comanche sales tactics. Well.. I dont!
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May 2, 2016
They weren't pushy which was nice and Very friendly.
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Apr 23, 2016
Very cooperative and friendly
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Apr 14, 2016
Bought a car else where, however, they did contact me promptly
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Apr 3, 2016
1 phone call, no follow up
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Mar 31, 2016
Car was already sold
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Mar 19, 2016
Good
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Feb 25, 2016
Very nice and offered to do an estimate on my trade from pictures. Just could never get it done on my end. I had asked to be contacted by email and not phone, but they called me right away. I think I got one email, the rest of contact was by phone. When I'm at work, I can answer email; harder for me to talk on the phone. Need to look at what the customer requests as a means of contact. Overall, a good experience, though!
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Feb 22, 2016
very informative
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Feb 22, 2016
Excellent response
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Feb 12, 2016
medrep
Very prompt response once I inquired
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Feb 9, 2016
good
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Feb 7, 2016
Great no haggle process. The price was well below everywhere else in a 250 mile radius. The staff was extremely friendly and worked hard to find me the best rate. And one of the guys played corn hole, ping pong, and hide and seek with my seven year old during the process. Great team at Tap Auto
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Feb 3, 2016
Greatest experience in buying a car in my life! The staff was very inviting and friendly. I didn't feel any pressure to purchase a car. I would definitely recommend to others.
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Jan 31, 2016
I am so happy with my new car! We really appreciate them staying late on a snowy Saturday. Absolutely recommend Tap Auto!
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Jan 12, 2016
Great car buying experience from start to finish. My sales person Libby was very helpful and great to work with. No sales pressure at all from this dealership. Will definitely come back for another vehicle. Thanks Tap-Auto!
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Dec 7, 2015
5
dealer failed to disclose multiple issues once i sent a mechanic on site to confirm whether it had any problems. i changed my mind right then
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Nov 19, 2015
valcansa
They were friendly and extremely helpful
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Nov 18, 2015
Had a great experience. Ended up with a 2007 Lexus 350 Great condition at a very reasonable price. they let me take the car home for three days prior to buying it to have my mechanic check it out.
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Oct 14, 2015
This dealer has a great selection and price on their cars.
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Oct 8, 2015
Great follow-up- Car was Sold. Will check them out again.
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Sep 1, 2015
I bought this car today and I'm in love!!!!!!!
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Aug 23, 2015
The dealer was very helpful. They were able to appraise my trade in with just a few pictures and some details like Vin# & mileage Tap motors will be my go to Dealer in the future
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Aug 17, 2015
Friendly. Were not pushy at all. Easy to work with.
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Aug 12, 2015
Dealer made contact and was very professional.
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Jul 29, 2015
Did not know any information on the vehicle I inquired about
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Jul 21, 2015
They were very professional and amazing. I love my car needed to get it checked out and they got in it shop immediately and fixed issue meanwhile gave me a loaner vehicle. They made buying a car stressfree
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Jul 20, 2015
Awesome! Kind courteous very easy to deal with low pressure! If I had it to do all over again I would certainly would. 10 days later we are totally satisfied!
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Jul 18, 2015
Never could get clear answer on where car was located then found it had been wrecked
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