Tamaroff Motors

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Certified Used Dealer, Internet Certified, Customer Appreciation
Days

28585 Telegraph
Southfield, MI 48034

Sales: (248) 353-1300

Service: (800) 679-6108

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 5, 2018
Mihaiah
Very helpful in the end they sold the car b4 I got down there.
1 people found this review helpful.
Response from current dealership:
Mihaiah, we're sorry things didn't work out.  Hopefully we'll have another chance in the future!
Jan 23, 2018
Great service
1 people found this review helpful.
Response from current dealership:
Crystail, thank you for choosing Tamaroff for your service needs.  Stop back and see us anytime!
Jan 18, 2018
GuruSRP5
Mel called and answered my questions followed up with a call about my purchase timeline
Response from current dealership:
Guru, thank you for choosing Tamaroff.  Stop back and see us anytime!
Oct 20, 2017
Quick response to questions I had
Response from current dealership:
Thank you for the positive review!
Sep 7, 2017
VPStamper
Negotiated through emails and the vehicle was as expected when I arrived.
Response from current dealership:
VP thank you for choosing Tamaroff.  Stop back and see us anytime!
Aug 27, 2017
They were quick to respond to my questions and were very willing to help in anyway. Our needs have since changed after talking with them and we are looking into other vehicles. I had no problem working with them once we decide which vehicle works best for our family.
Response from current dealership:
Herb, thanks for giving us the chance to earn your business.  Hopefully we'll see you again in the future!
Jun 19, 2017
Guru9V7MW
Fantastic dealership. Professional, courteous, honest and extremely helpful. They made the whole process easy and I am extremely satisfied. They went the extra mile. Highly recommend.
Response from current dealership:
Guru, thank you for choosing Tamaroff.  We appreciate both your business and positive review.  Stop back and see us anytime! :)
Jun 12, 2017
Salesman Salama got back to me right away. I found the Tamaroff price not nearly good enough, at $28K. I told him I'd be continuing my shopping, and that I'd consider a used hybrid... even if it wasn't a Honda.
0 people found this review helpful.
Response from current dealership:
Gordon, thank you for giving us the opportunity to earn your business.  Hopefully we'll have another shot in the future.  Thank you!
Apr 23, 2017
Car was sold already but staff there was goid
Response from current dealership:
Pervez, thank you for your interest in purchasing a vehicle with us but do apologize the vehicle ended up not being available. Hopefully we can earn your business in the future.
Feb 11, 2017
Did not show me the carfax until signing. "Certified pre-owned" warrantee is extremely misleading. The CPO warrantee is from the date the car is 1ST SOLD. So I had 6,000 miles left when I bought the car. The CRUX, THE VERY MOST IMPORTANT PART OF THE DEAL, was that they would fix the dozens of scratches and dings on the car....they fixed maybe 3. The other ones they touched up they did a horrible job on, and the rest were " untouchable" they charged way too much for the extended warrantee and shorted me $1,000.00 on my trade in. They say they didn't but I have proof they did and the other proof they won't send me. These guys did NOT bring their A game and their promises are jokes.
10 people found this review helpful.
Response from current dealership:
Justin, we're sorry to hear you had an unsatisfactory experience and that the CPO warranty was not better explained to you at time of sale.  If you would like to further discuss this and other issues, please feel free to contact us at bgrimes@tamaroff.com  Thank you!
Jan 10, 2017
Salesperson was very responsive and open to help though I wasn't ready to purchase yet.
Response from current dealership:
Matt, thank you for considering us and the positive review!
Oct 19, 2016
Contacted me right away
Response from current dealership:
Evelyn, thank you for your positive review!
Aug 10, 2016
Tbradb
Said he had another one but never called me back although I called back again.
3 people found this review helpful.
Response from current dealership:
Tbradb, we're sorry there was a lack of communication on our part as this is not typical although we're glad to hear it worked out in the end!
Aug 6, 2016
Always kept Informed, thank you.
Response from current dealership:
MrGerald, thank you for your positive review!
Read 6 old reviews
Apr 2, 2016
Excellent treatment. Including after the sale which was particularly noticed. Mel was very good.
1 people found this review helpful.
Response from current dealership:
Al, thank you for choosing Tamaroff for the purchase of your vehicle.  We appreciate both your business and positive review!
Nov 13, 2015
Sales person was very rude on the phone. He won't answer a yes/no question about the vehicle. He is eager and anxious to get me to drive down to the dealership. I called to speak to a manager to voice my complain, whoever answered the phone, stated that he is not the sales person manager, I have to contact another manager. By then, I gave up, I did not any more time to spend on their luck of professionalism from the bottom to the top.
6 people found this review helpful.
Response from current dealership:
Narjiss, we're sorry to hear your experience was not a positive one as this is not typical of our procedure.  Please feel free to email us at bgrimes@tamaroff.com to discuss further.  Thank you!
Nov 7, 2015
they had a really good buy on what I wanted. had I drove up there would probably bought it. very friendly
1 people found this review helpful.
Response from current dealership:
Rex, thank you for the consideration and positive review!
Oct 31, 2015
Did the switch and bait over the internet, wouldn't negotiate a deal even though they have a INTERNET dept. they does only that, no price offered was acceptable, beware of them. They may have one good car at a good price and then when you inquire ALL a sudden it is gone.
7 people found this review helpful.
Response from current dealership:
Evonna, we're sorry to hear your experience was not a positive one.  Unfortunately, our cars tend to sell pretty quickly and inventory is changing daily.  This is out of our control.  All we can do is try to have a great variety at competitive pricing at all times.  If you would like to discuss your experience further, please feel free to email us at bgrimes@tamaroff.com  Thank you!
Sep 24, 2015
This dealership comes highly recommended! They met the price we wanted, picked us up from the airport, were very engaging and very courteous. Shout out to Claud Casissanov for his excellent customer service!
1 people found this review helpful.
Response from current dealership:
David,
Thank you for trusting Tamaroff with the purchase of your vehicle.  It comes as a great compliment when we are visited from out of state!  We appreciate your business and positive review.  Enjoy your new vehicle!
Sep 20, 2013
poor customer service.
1 people found this review helpful.
Response from current dealership:
Venkat, please feel free to email us at bgrimes@tamaroff.com to discuss your experience and how we can improve.  Thank you!

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