Tallahassee Ford Lincoln

243 N Magnolia Dr
Tallahassee, FL 32301

http://www.tallahasseefordlincoln.com

Sales: (850) 354-6677

Service: (844) 838-0680

Closed Today (Sun)

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Sales Reviews (10)

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Jun 12, 2018

1977tainga

Reggie was great. I called with questions about a vehicle they had listed and he went above and beyond. I'm 100 miles away and he understood that I needed the questions answered first before driving all that way. I did not but the vehicle because it didn't meet my needs, but I will continue to look at their listings.

Mark helpful

Apr 16, 2018

Ronald

Very happy with my purchase.

Mark helpful

Apr 10, 2018

billy

The picture in the advertisement is not the truck that matches the information. I was excited to find this great deal. After contacting the dealer I discovered that the truck pictured in this ad is not the truck that matches the information being provided. After talking to other dealers and sales persons I learned that this is called the "bait and switch" technique. Kind of made me want to shop elsewhere. Still shopping around but being a bit more cautious. Thank you for your help.

2 people found this review helpful.

Mark helpful

Mar 17, 2018

Guru5CZC7

Everything went well,nice people the only thing is when I got home I found a small chip out of the paint on the back door and it looks like someone tried to cover it up would like to have some touch up paint.

1 people found this review helpful.

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Response from current dealership:

Thank You for your response and know we are always here to help.

Feb 21, 2018

Guru5LY7J

They where very informal with information on their sales and contacted me extensively on the vehicle, they are serious about selling automobiles.

Mark helpful

Feb 10, 2018

etching6

Great experience, would recommend them to anyone.

Mark helpful

Jan 23, 2018

Guru5HC5M

Responded quickly and answered all my questions! I will be looking forward to working with this dealership.

Mark helpful

Dec 19, 2017

Mark

Very good experience. My salesman Matthew did a great job

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Response from current dealership:

Thank You for the response! Matt takes a lot of pride in his work and goes above and beyond for his clients! Please refer any friends and family our way and always know we are here to help!

Oct 25, 2016

Lucian

Good contact however purchased at another dealer

1 people found this review helpful.

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Oct 2, 2016

Dtjb3286

This dealer was quick to communicate and easy to work with

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Read 11 old reviews

Jul 12, 2016

Angela

I wasn't sure what truck I wanted originally, I just knew I wanted something large. Kiana was very patient with me and gave me time and space to make the decision on which vehicle to buy. Overall, I'm pleased with the service of Tallahassee Lincoln and even though I just purchased my Navigator only a few days ago it's awesome so far.

Mark helpful

Jul 12, 2016

Maria

Wanted a cargo van for my business, Kianna and Andrew made everything super easy before I came in. I don't really have much time during the week due to long hours at work, but all I had to do was sign the paperwork and I was done. Great experience

Mark helpful

Jul 12, 2016

Tommy

When I got to the dealership, everyone was very friendly and welcoming. I originally inquired about a used truck that I was interesting in. Upon my arrival, I saw the truck had been sold. My salesman helped me find the right truck for me and I'm unbelievably driving a brand new F-150! Thanks tallahassee ford you guys are awesome

Mark helpful

Jul 12, 2016

Michelle

Tallahassee Lincoln is awesome!! I absolutely LOVE my new MKS. Will definitely be coming back in a few years to get another one!

Mark helpful

Jul 12, 2016

Leon

The car was beautiful! I am very pleased with the amount of patience that Tallahassee Ford had with me while I figured out exactly what I wanted. They're awesome!

Mark helpful

Jul 12, 2016

Quint

The dealership went out of their way to make sure I found what I was looking for! Awesome customer service and I can definitely say they went above and beyond!!!

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May 21, 2016

Hannah

Told my contact LaToya at the dealership I was coming to look at two cars. When I got there nobody even knew what cars I was talking about

1 people found this review helpful.

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Response from current dealership:

This is a horrendous communication failure on our part. I appreciate your comments as it points out an issue that we must correct. I am sorry for your experience and please call me personally should there be any way in which I can help.

Sincerely,

Thom Workman
General Sales Manager
Tallahassee Ford Lincoln

Feb 25, 2016

Rusty

Worst ever. Vehicle was sold 4 days before I got to dealership. Kevin burnt up my phone for 3 days and didn't know vehicle was already sold!!!!!!!

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Response from current dealership:

No excuse! This happened before my time here at Tallahassee Ford Lincoln. However, it is reports like yours that have illustrated the need for processes and training.

Thank you for sharing this. We are using it to ensure that we do not repeat this failure.

Sincerely,

Thom Workman
General Sales Manager
Tallahassee Ford Lincoln

Feb 17, 2016

Lisa

Spoke with someone named Seth. He tried to speak over me when I was trying to explain some things to him. I mentioned I was the customer; my opinion, full of himself and told me what I couldn't have as opposed to listening to my needs and giving alternatives.

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Response from current dealership:

I apologize that Seth failed to listen. We train every day and this review will certainly give us something to reflect on. I have just now discovered your comments or I would have responded sooner. Should you ever have any questions or concerns please do not hesitate to contact me.

Sincerely,

Thom Workman
General Sales Manager
Tallahassee Ford Lincoln

Jan 15, 2016

Sebastian

Not good, dealership in shambles during renovation but also had a scheduled meeting with them for a purchase and they sold the vehicle 15 minutes before I arrived...poor form!!

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Response from current dealership:

I agree! Very poor form indeed! While I was not here in January of 2016, I quickly recognized that we failed to have a process for holding vehicles. When I arrived here in early April, we established a hold tag process to prevent this from happening. We now place a Hold tag in the vehicle signed by a manager anytime we commit to holding a vehicle.

Our customers sometimes travel a great distance and we recognize that it is a reasonable expectation that the vehicle be here when they arrive. I am sorry for your experience and I appreciate your sharing this with us.

Thom Workman
Genera

More ...

Jun 8, 2015

mack

I had a great experience at Tallahassee Ford and Lincoln. I did not feel pressured by the salesman during my visit. He was entertaining and made my buying experience very pleasant and enjoyable.

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Response from current dealership:

Thanks Mack! I was not here in June of 2015 but since arriving at Tallahassee Ford Lincoln, I have come to know that there are a lot of long time employees here that care very much about our customers! Please call anytime should you need anything!

Thom Workman
General Sales Manager

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