Tacoma Dodge Chrysler Jeep

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4101 S. Tacoma Way
Tacoma, WA 98409

Sales: (253) 475-7300

Service: (253) 475-7311

Today 9:00am - 9:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 13, 2017
No answer over the phone. Drove there anyways and car was gone. I am set on getting a white Chrysler they attempted to find it and took all my information. Once I was there they did everything they possibly could have and were friendly. Car was an amazing deal as well.
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Aug 2, 2017
Went to visit and see car, after traveling to different location with salesman they couldn't find it. Would have been my 3rd vehicle from them one good experience, one bad. This was annoying due to distance to visit.
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Feb 16, 2017
Xsara_2496
Excellent
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Response from Tacoma Dodge Chrysler Jeep:

Thanks for taking the time to provide us with feedback!
Jan 14, 2017
spoke with Kathy at 730 Friday night about viewing the truck at 12 the next day.....SHE had called me back, so she had my number. we drove two hours to see the truck and was informed the truck had sold the night before....she could have contacted us and saved us 4 hours of driving .Then wanted to show us something else.... ...will not be back...EVER
1 of 1 people found this review helpful.
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Aug 16, 2016
brattbradley
Immediate contact. Excellent customer follow up.
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Response from Tacoma Dodge Chrysler Jeep:

Thanks for sharing Bratt! We appreciate you choosing Tacoma Dodge!
Mar 23, 2016
Don't let Tacoma Dodge fool you with those low internet prices. They'll more than make up the difference when they undervalue your trade-in (30% less than other dealerships in our case), add in $900 Gap Insurance ($250 from our lender), and a $4000 Extended Warranty ($1550 for a better Mopar EW from 2 other dealers), and $400 to "etch" a "code" on your new car's window - not even the VIN, just some meaningless code. And just when they have you cornered and ready to open your wallet - poof! that low-priced car just sold to someone else!!!
2 of 2 people found this review helpful.
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Response from Tacoma Dodge Chrysler Jeep:

Annie, thank you for your concerns. I can guarantee that our low Internet prices are indeed very valuable to the majority of our clientele, who made us in 5 consecutive years the largest and most selling Dodge, Chrysler, Jeep and Ram franchise in the state of Washington. In regards to trade-in evaluations we are considering the true value of the current auctions and what cars are going for here in the state of WA. In regards to the extended warranties, other dealerships are not using the same vendor we are doing business for all those years - so to compare these two different entities is not h
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Jan 5, 2016
they did not have exactly what I wanted. but I did find it and it is a 2000 7.3L F-350 manual trans w/107K and 4x4 long bed. thank you for your assistance
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Response from Tacoma Dodge Chrysler Jeep:

Bryan, we are delighted that you found a vehicle that will meet all your truck needs. Should you need anything regarding your truck please do not hesitate to contact us. Thank you again for your purchase! - Your Friends at Tacoma Dodge Chrysler Jeep RAM
Oct 29, 2015
Awesome
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Response from Tacoma Dodge Chrysler Jeep:

Jay - thank you for your 5 Star review. It is always a pleasure having you stop into our dealership. - Your Friends at Tacoma Dodge Chrysler Jeep RAM
Read 5 old reviews
Feb 27, 2015
cheech465
Online sales were really awful! I was emailed by the first person, who gave me a price of $19k but said she was having a blowout clearance of all used vehicles and asked me to make an offer. I offered 17k and she "transferred" me over to her manager who said I was ridiculous for asking for such a price, told me the car was $24k. He told me he didnt have anything for me and to go elsewhere. I copied and pasted what the girl wrote before him and he said she had "no idea what she was talking about" on clearance of the used vehicles and he would not honor that pricing. I copied and pasted thier ad pricing - which was $19 and he said this too was a mistake by his "internet guy".
1 of 1 people found this review helpful.
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Nov 30, 2014
Dealer would not disclose price when asked
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Mar 2, 2013
They were very interested in helping me find a new car, however once I contacted them it was nearly impossible to get off of their lead list. I got calls from three different sales people even a week after I bought a jeep from championship motors.
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Sep 19, 2012
bobbynow
Bob Fish tried his best.
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May 28, 2011
They forgot to tell us what information to bring so they could do the title transfer and their detailer didn't do a very good job. They said they did an oil change but their was no mileage written down any where. Chad Martin seemed to be really working for us though. I think they have a great employee in him.
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