Surfside Auto Company

946 E. Little Creek Rd
Norfolk, VA 23518

Sales: (757) 426-4927

Today 10:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 11, 2017
I did not end up getting a truck here but Brent was very helpful. I would definitely recommend them.
Is this review helpful? Yes | No
Sep 4, 2017
Truck was sold already after seeing it online for the day I seen it and it was posted
Is this review helpful? Yes | No
Sep 3, 2017
Purchased a Silverado from them and Toni put the wrong vehicle on the buyers order, I financed through BayPort credit union and had to apply for a new loan and drive back to complete the sale the next day. This was a major inconvenience and was on the sketchy side, I am the one who caught the error and Toni wanted to move forward with the sale with the check BayPort had cut me for the wrong vehicle which would have created major issues. Was promised a free tank of gas for driving back and didn't even get that because Toni wasn't working the day I drove back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 29, 2017
I can't tell you enough how great my experience was at Surfside Auto. I love how there was absolutely no pressure, unlike some other dealerships I've been to. I would highly recommend Surfside Auto if you're looking for a great quality truck ( which they mainly specialize in), but they also have a few cars at great prices as well. I'd like to thank Dave and Kelly for the best car purchasing experience I've had in a while. Keep up the great work and keep doing what you do!
Is this review helpful? Yes | No
Aug 18, 2017
Contacted me that same night & even though I decided I didn’t want that car she helped me look at other places would recommend!
Is this review helpful? Yes | No
Jul 17, 2017
Levar36
Quick response to tell me that they couldnt help me. Thanks a Lot!
Is this review helpful? Yes | No
Mar 17, 2017
Very friendly and helpful. Great people!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2017
Fast response. Had sold vehicle before I was able to go see it. I would recommend dealer even knowing I didn't buy from them.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 11, 2017
Great experience. Bought a truck from them. Very easy process. Toni was great
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 4, 2017
Someone replied to my text message shortly after I submitted my request. Quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
I was told by Mike that the vehicle had no rust and only had 2 scratches on it so I made the 3.5 hour drive trusting him. I caled 2 other times to ensure that t was worth my drive. Per mike, he said it was the prettiest car and that I wouldn't regret making the drive. Once I got to the dealer, I noticed a LOT of rust everywhere on the tahoe. Also there were dings scratchest and cracks all over the car. The driver seat was broke aand the interior was terrible. Do not buy from this dealership! They are only interested in making money!
10 of 11 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2016
I spoke with them over the phone the day before about the car I was interested in. He neglected to mention that the car was on hold for someone else. I spent over an hour driving to his dealership only to find this out. I don't like it when people waist my time.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Jun 2, 2016
Great experience and could not be happier with my new truck
2 of 5 people found this review helpful.
Is this helpful? Yes | No
May 21, 2016
Vehicle wouldn't start.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2016
Kelly did great. Got me the truck I wanted for the price I wanted. Great place!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 3, 2016
Contacted me immediately but had sold truck
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2016
Dealer sent me a text on a Sunday no less to say the vehicle was still available. Most times one never gets a response that quick if ever.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2016
talked on the phone several times had financing in nc and they worked everything out with them and when i got to the dealership and looked at the truck it was just as he described it after that everything went smoothly. If i ever have to look for another truck this is where i will start.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2016
Truck was for the most part as described. Clean and rust free. Vehicle did not have new tires as the listing stated. Dealer never responded, I ended up driving to the dealership instead. Could not agree on the price.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Surfside Auto Company:

Our prices are always advertised online.  However there was a mistake on the ad stating that the vehicle had new tires. I had purchased two mega cabs the same day we did put tires on one of them the ad was mistaken. I told the customer we would put brand-new tires on it within the hour if you liked the truck and could have the new tires before he left with the truck at no cost to him. This customer declined
Jan 22, 2016
I loved this dealer. Mr. Kelly was very professional and he made buying this car fast and simple. He explained everything upfront and he even allowed me to buy this car at an affordable price. I recommend this company to everyone. Don't hesitate to call them !
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 24, 2015
Great dealership with quick response. They provide accurate information and emailed the carfax immediately upon request. Wasn't the vehicle for me, but would have purchased if it were.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2015
Fast and courteous customer service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 3 old reviews
Feb 23, 2014
Got a great deal.
Is this review helpful? Yes | No
Oct 9, 2012
Responded immediately, very sincere in trying to get my business.
Is this review helpful? Yes | No
Aug 25, 2012
Surfside Auto Company is a very nice professional operation. They were very easy to work with. The vehicle I purchased was an excellent value. I highly recommend Surfside Auto.
Is this review helpful? Yes | No

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