Suntrup Hyundai of Wentzville

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971 Wilmer Rd, Wentzville, MO 63385

Sales: (636) 887-8711

Service: (636) 642-4102

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 8, 2017
vehicle had several items that needed attention prior to delivery. had to take the vehicle back for repair the next day. poor pre-sale inspection on the dealership.
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Response from Suntrup Hyundai of Wentzville:

Doug, on behalf of Suntrup Hyundai of Wentzville, we thank you for taking the time to share your experience with us. Your feedback is very important to us, as we strive to provide the best experience possible for our customers. Please don't hesitate to reach out to us if we can be of further assistance to you.  
Feb 17, 2017
Firebreak
Very pleasant and courteous. Not extremely knowledgeable on used cars that are not Hyndai products.
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Response from Suntrup Hyundai of Wentzville:

Thank you for taking the time to write this review on Suntrup Hyundai of Wentzville! Your feedback is very important to us, and it is something we will share with our team moving forward.
Feb 9, 2017
Quick feedback, nice people!
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Response from Suntrup Hyundai of Wentzville:

Mike, thank you for the 5 Star Review!
Feb 7, 2017
Emailed to ask about a in stock SUV. Very poor follow-up e mailed me ask if I was in the military or uber told him no and never heard back from salesperson.
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Response from Suntrup Hyundai of Wentzville:

Steven, we apologize for the frustration you've had regarding the follow up communication you received. We would like to discuss this further with you. Please send your best method of contact to lbrand@suntrup.com, and we will reach out to you. Thank you, and we look forward to hearing from you.
Jan 24, 2017
Quick response, not the car I wanted.
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Response from Suntrup Hyundai of Wentzville:

Denise, thank you for the 5 Star review! We are sorry we didn't have the vehicle you wanted, but look forward to working with you again in the future.
Jan 1, 2017
Responded quickly and answered all of my questions. Ur unfortunately they didn't quite have what I was looking for.
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Response from Suntrup Hyundai of Wentzville:

Sarah, thank you for taking the time to write this great review for Suntrup Hyundai of Wentzville. We apologize for not having exactly what you were looking for, but are happy that we would could quickly provide you the information you needed to find the car that is perfect for you!
Dec 27, 2016
Tried to give me a 7 percent interest rate I have perfect credit.....the truck I'm buying today 3.2 interest rate
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Response from Suntrup Hyundai of Wentzville:

Shane, thank you for taking the time to write this review. On behalf of Suntrup Hyundai of Wentzille, I apologize for your experience. I would like to discuss this further with you. Please send your best method of contact to lbrand@suntrup.com, and I will reach out to you.
Dec 17, 2016
Cinderpuppy
When they responded I followed the link to their site and couldn't find the vehicle I inquired about anywhere. I then unsubscribed to their emails and they still keep sending them. None of their emails have anything to do with the vehicle I wanted to see.
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Nov 13, 2016
Found a closer car, but I will call back for my next purchase.
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Jun 3, 2016
Great experience with salesman Brent Hough. Worked hard to expedite process because we were pressed for time.
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May 7, 2016
Quick reponse
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Mar 18, 2016
mazellal
5
Dealer contact was good, but they also have this concierge company that contacted me as well. Was confusing with multiple people calling/emailing about the same vehicle. Realized after initial contact that the car is a manual transmission and needed an automatic.
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Feb 28, 2016
I rated this place a one star because I drove 30 mins to go see the truck and it wasn't there... A week later they marked it up 200 bucks and when I emailed them to see where the truck was and why it went up in price I never got a response.
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Nov 24, 2015
When I said I was interested in a car they said they were no longer selling that car. Two dAys later the same car was listed again for sale.
1 of 1 people found this review helpful.
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Read 2 old reviews
Jul 1, 2013
Indicated that they didn't need to talk to me personally because the vehicle I was interested in was already sold, and they heard from a co-worker in my office that I didn't always reply quickly to messages? Go figure
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Feb 29, 2012
I hate when a sales person lies just to try to sell a car. even when i asked several questions to try to clarify to make sure i heard him right; he still contined to lie! i bought my car some where else because of this.
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