Sunrise Motors Inc.

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500 Route 46 West, South Hackensack, NJ 07606
Map & Directions

Sales: (201) 786-6242

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Jan 18, 2017
If I could give negative stars I would. The sales ppl told me a truck was available and when I got there, they claim they just sold it "yest" and tried to sell me other high priced cars. Meanwhile I had spoke with someone that morning and they said the truck was still there. I wasted gas and a day of work to drive out there, never again. I hope the BBB shuts them down!
8 of 8 people found this review helpful.
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Dec 27, 2016
called them twice to get information. both times I was told a sales person would return my call. my call was never returned.
10 of 10 people found this review helpful.
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Nov 14, 2016
I receive a call agent was excellent with info given.
1 of 6 people found this review helpful.
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Oct 19, 2016
Responded on time
1 of 7 people found this review helpful.
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Oct 7, 2016
Phone numbers never worked except when they attempted to contact me. I was never able to reach a sales person
5 of 7 people found this review helpful.
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Sep 17, 2016
5
Received email and phone call with needed information. Very nice follow-up and good communications.
0 of 4 people found this review helpful.
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Aug 23, 2016
awesome experience.
0 of 2 people found this review helpful.
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Aug 16, 2016
Pretty good overall vehicle is overpriced I feel for the year and the mileage
2 of 4 people found this review helpful.
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Aug 3, 2016
steveo146
Dealer responded quick, a little distance from where I work. I will try and get there one day this week hopefully
0 of 3 people found this review helpful.
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Jul 22, 2016
They refuse to answer my question! 8 was ready to BUY this car yet they won't give me a price!!! I asked three times!
7 of 8 people found this review helpful.
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Jul 8, 2016
Hard to reach sales department. Didn't return call when I had questions. The Audi S5 they have listed is classified as a lemon buyback on carfax.
6 of 7 people found this review helpful.
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Response from Sunrise Motors Inc.:

Hello Pat,

Sorry for the issue you had regarding our sales department.  We are an extremely busy dealership.  While we are here to answer any questions you may have, it is difficult to facilitate a car sale's transaction over the phone.

Regarding the "Lemon Buyback" status on Carfax, this is very common.  Tens of thousands of vehicles are bought back by the manufacture and then resold at a discounted cost once repairs are made.  This is how many consumers are able to purchase a vehicle at several thousand dollars below market value.  

That being said, the car is 100% operati
 More ...
Jul 4, 2016
Very good
0 of 3 people found this review helpful.
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Jun 20, 2016
Everyone was pleasant, Wanda was very nice, everything was fine in a timely matter
0 of 4 people found this review helpful.
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Jun 19, 2016
acaiati77
5
I inquired about a 2006 Toyota Sequoia with 83,000 miles. I called the dealer and spoke with Antonio. I put a deposit on the Sequoia on Monday June 13th 2016. On Tuesday, Wednesday and Thursday called to speak to Antonio and also texted him. I spoke to Christina which is one of the managers. I never got a chance to speak to Antonio on these days. Friday I text Antonio asking him for more information on the Sequoia, he text me back saying that this vehicle was taken to the "auction". I was furious!! I spoke to Kieth who is the dealer manager, he said he'd get to the bottom of this and call me back, he never did. I spoke to a girl named Vennessa on Friday and she said that vehicle was sold last night (Thursday night), not that it went to auction but that it was sold. My entire experience with this dealership has been dealing with totally unprofessional, incompetent, untruthful sales people. They have a lot to learn how to be fluent in dealing with customers and how to be professionally organized. My impression was that they are more worried about scamming people than they are about taking care of their customers. I will not be recommending this dealership to anyone.
15 of 16 people found this review helpful.
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Jun 16, 2016
Excellent customer service, very professional, friendly staff...respond very quickly , they make your car buying experience very smooth.
1 of 6 people found this review helpful.
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Jun 13, 2016
When I spoke to someone he quoted me a price higher than what is listed on the internet, and then he said that was the internet price, their best price! I then just hung up the phone on him!!!
9 of 12 people found this review helpful.
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Jun 12, 2016
contacted the dealer and they gave me a quick response.
0 of 3 people found this review helpful.
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Jun 1, 2016
Great experience there! Very professional and personable. Michael (Salesman) and Keith (Finance) made you comfortable the moment you walk through the door!
0 of 4 people found this review helpful.
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Jun 1, 2016
I called this dealer to CONFIRM they had the car on the lot for me to test drive. When I got there, they held me up for 15 minutes while the sales rep scrambled looking for keys, plates,etc and then came back to tell me the car was sold. Complete waste of time. The sales manager DID call me back to apologize and say that they have 3 lots and 14 salesmen and it's hard to keep track of cars sold, but that is not my problem nor a good excuse. Get a better tracking system. Wasted my time and would not buy a car here for that reason.
10 of 11 people found this review helpful.
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Apr 30, 2016
Mainly concerned about running numbers before anything. Even after telling them I would be a cash buyer. Went to 3 lots to find the car...only to be told they can't find the key for it.. But if I promise I'll buy it they'll get me a key free of charge...(who buys a car they didn't test drive) I won't even get started on the condition of the car. Very disappointed my time was wasted..
9 of 9 people found this review helpful.
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Apr 28, 2016
Nice people. Manager and salesman were very nice and not overly pushy which would have been a deal breaker for me.
0 of 3 people found this review helpful.
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Apr 16, 2016
Went in and signed into at a small chintzy office, then was sent through a door to a big room ,, a closing area,with cheap tables and chairs. They asked me to fill out paperwork , I asked to see the car first, Was told it may not be in the lot and just fill in the paperwork so they'd find it , that they have 3 lots, I told them thanks anyway , I'd been to a couple places like this. Very seedy and I wouldn't trust them at all. I'd rather pay 10 or 15% more from a reputable place.
7 of 7 people found this review helpful.
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Mar 10, 2016
Not great to deal with on phone didn't seem interested in my business
4 of 5 people found this review helpful.
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Feb 18, 2016
10/10
0 of 3 people found this review helpful.
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Feb 18, 2016
Pleasant,, but di dnot follow up.
1 of 3 people found this review helpful.
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Feb 12, 2016
Great
0 of 3 people found this review helpful.
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Jan 19, 2016
They still are advertising this car that I was told was sold on morning after it was listed and a few days later when I thought perhaps the deal had fallen apart and called again. Unethical dealer I would not consider.
8 of 8 people found this review helpful.
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Nov 18, 2015
Contacted dealer about a vehicle that showed a price reduction, that day. Was told vehicle was sold. 2 weeks later it was still on the site. Does not seem like a very reutable business.
4 of 5 people found this review helpful.
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Sep 27, 2015
This people don't know how to keep the inventory update the x5 was sold n still in the inventory for sale.
6 of 6 people found this review helpful.
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Sep 13, 2015
car sold
0 of 3 people found this review helpful.
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Aug 27, 2015
They have cars on the website they don't have. They are using pictures of cars that is not really the same car. They are horrible.
6 of 6 people found this review helpful.
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Aug 21, 2015
Excellent
0 of 4 people found this review helpful.
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Aug 18, 2015
Easy to deal with it . Courteous inquiries with no pressuring from the dealer.
0 of 4 people found this review helpful.
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Aug 17, 2015
They were great to work with we drove 5.5 hours to work with them we would do it again
1 of 4 people found this review helpful.
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Aug 13, 2015
Fast response
0 of 4 people found this review helpful.
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Aug 12, 2015
They kept us there at the first showroom for an hour and same thing at their second showroom. The car I went in to see and set up an appointment to see was nowhere to be found. They couldn't locate it. They tried to sell me cars I did not even go in to see. This place is ridiculous and doesn't have good business practices. They wasted my time. I won't go back.
8 of 8 people found this review helpful.
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Aug 4, 2015
No wonder they have so many cars on there lot when u go to a car dealer they should be all over u to buy a car these ppl prefer to chat wit each other an smoke im not begging to buy your car ppl there are so many other dealer's out here...
3 of 4 people found this review helpful.
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Aug 2, 2015
They waited 4 days to reply to my questions, only to ignore them and just say "call us"
4 of 5 people found this review helpful.
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Jul 31, 2015
Teaser ad. They don't have the listed car
5 of 5 people found this review helpful.
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Jul 25, 2015
Dealer was very knowledgable and helpful regarding inventory. A+++
1 of 3 people found this review helpful.
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Jul 24, 2015
they show cars that they actually do not have in stock.
4 of 4 people found this review helpful.
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Jul 4, 2015
Very good people
0 of 2 people found this review helpful.
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Jun 19, 2015
They were quick to respond
0 of 1 people found this review helpful.
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Jun 14, 2015
Called to see if they had any Honda civics between 2005 and 2010 between 7,000 to 9,000 was assured they did so we took a drive there. Got there and they sent us to another location where they assured us they had plenty of Honda Civics like the one we where looking for. They said they had hundreds of cars at their other location. We got there and the sales person had no idea where any of their cars where at. There where other car dealers on this location. After a long wait he came back and said he didn't have any. It was a complete waste of time. I had called before going because I live far from them. Not very organized as far as I'm concerned. We ended up finding what we where looking at a small dealer ship in Springfiield. My biggest issue with this dealer was #1 not having an accurate car list and #2 not knowing where their cars where and #3 saying they had plenty of Honda Civics in my price range and not showing me a single one after the long ride there.
6 of 6 people found this review helpful.
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Jun 10, 2015
Great dealer
0 of 2 people found this review helpful.
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May 30, 2015
The only problem when you call the dealer they say the car is sold
0 of 1 people found this review helpful.
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May 15, 2015
No warranty on cars
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May 2, 2015
Never has the car showed on CarGurus
2 of 2 people found this review helpful.
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Apr 30, 2015
Great dealership
0 of 1 people found this review helpful.
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Apr 24, 2015
Changed the price the actual price on the internet was not the price when I went in to by the same car
4 of 4 people found this review helpful.
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Apr 23, 2015
Guys at sunrise were very helpful in Acquiring the car of my choice. The car I came in to look at was already sold, but they were nice enough to look and find me the car that I wanted by searching online (dealer only access). They were very professional, polite, and patient throughout the entire process. As a first time buyer I wasn't aware of how things worked, but the staff was there to explain everything and point me in the right direction. Few days later, after paperwork was done, car arrived and I couldn't be any happier. The team at sunrise know what they're doing. Would recommend to anyone
0 of 3 people found this review helpful.
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Apr 17, 2015
All good
0 of 1 people found this review helpful.
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Apr 9, 2015
very nice to deal with
0 of 2 people found this review helpful.
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Apr 6, 2015
I like it
0 of 2 people found this review helpful.
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Apr 4, 2015
Very good experience I must say
0 of 2 people found this review helpful.
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Mar 28, 2015
They said the car was available...then I get there and car is sold
4 of 4 people found this review helpful.
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Mar 20, 2015
Very friendly
0 of 1 people found this review helpful.
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Mar 15, 2015
The dealership was upfront with me on phone. The vehicle was sold the time I made the inquiry.
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Mar 12, 2015
Didn't have the car
4 of 4 people found this review helpful.
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Feb 26, 2015
Great
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Old Dealer Reviews

Feb 9, 2015
Good
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Feb 6, 2015
Car posted wasnt available.
3 of 3 people found this review helpful.
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Feb 4, 2015
they move fast
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Dec 20, 2014
When I called.I was informed the vehicle was not available.that it went to auction. I did e@ them back. No other responds. 3 or 4 days later vehicle was still on cargurus web site & sunrise motors web site. so I e@ back. cargurus sent me A e@ back. sunrise motors did not responded.
1 of 1 people found this review helpful.
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Dec 18, 2014
Salesman was extremely rude, it didn't really seem he wanted to sell a car, only fight.
2 of 2 people found this review helpful.
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Aug 1, 2014
Great to work with. Very helpful.
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Jul 21, 2014
Best
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May 10, 2014
miataracer26
5
Dealer followed up by phone in a timely manner. I had decided to put my car purchase on hold. Did not pursue their vehicle.
1 of 1 people found this review helpful.
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Apr 19, 2014
geeNmach
Horrible!!!!!! Told me car was there and wasted my time walking around trying to sell a more expensive car!!!!
1 of 1 people found this review helpful.
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Apr 10, 2014
Email responce is not specific to vehicle. Just a number. After 6 days of getting the same email I called. Despite still being listed on the website the car had been sold. Sunrise Motors is a total joke!
1 of 1 people found this review helpful.
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Feb 21, 2014
Good!!!
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Feb 7, 2014
Carlosis350
They increase the price so random with out even looking the car
1 of 1 people found this review helpful.
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Jan 21, 2014
I did not buy the car that I chose because it is not what I expected.
1 of 1 people found this review helpful.
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Jan 5, 2014
Very prompt in contacting me
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Oct 19, 2013
nice
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Oct 18, 2013
Best place to go best prices no pushy sales people
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Oct 12, 2013
So far so good.. We will see how well they handLe this on Monday when we go to get our Equinox.
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Oct 4, 2013
aegis138
5
courteous and respectful sales reps. helpful and consistent.
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Sep 28, 2013
Very good attention
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Jul 22, 2013
Responded but I had already bought my car.
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Jun 25, 2013
They helped me..
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Jun 24, 2013
Ashlee was the best....They helped me when I thought I couldn't be helped.....If your credit situation isn't too good or your money might be a little funny...they work with you and you get what u want...I did..
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Jun 2, 2013
Exhaustive number of cars on the lot. They worked hard to find a car that would suit my needs and budget. Very friendly staff. Ashley and Sam were exceptional representives for their company. I found a car that better suited my needs than what they had available at the time, but I would recommend them to others looking for a car at a good price.
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