Sun Valley Motors

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2797 Fulton Ave
Sacramento, CA 95821

Sales: (916) 576-2481

All reviewers have been verified to have contacted this dealer – Learn More
Aug 2, 2017
They were fair and helped me out as best that they can
0 of 1 people found this review helpful.
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Jul 20, 2017
Called Michael and said evertything on car works he even drove it himself, Went there and NOTHING WORKED It was clear he lied and wasted our time with no remorse we left feeling like we have been pranked. This Dealership is a bad joke.
2 of 2 people found this review helpful.
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Jul 17, 2017
The car has a mechanical problem they are still trying to fix. No word on the fix one week later. They suggested that the problem was two new tires in the back. The car had two other issues. A broken outside mirror on passage side and a missing hazard. Michael told me the car was "as is" so I decided to pass.
1 of 1 people found this review helpful.
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Jun 9, 2017
Tristian was very informative about the car .He was very nice n polite. He had the car Ac on when I arrived so I didn't have to get in a hot car
0 of 2 people found this review helpful.
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May 24, 2017
Prompt response. I went with a different vehicle from a different seller.
0 of 2 people found this review helpful.
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Dec 1, 2016
Responded promptly.
1 of 3 people found this review helpful.
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Nov 12, 2016
The seller was ABSOLUTELY THE BEST..he knew his vrhicles..answered questions without hesitation.. just had no way to get out there ..really want that car..
2 of 3 people found this review helpful.
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Oct 23, 2016
Dealer was absolutely sure he couldn't help me as a first time buyer. I had no credit history but 2 jobs and a heavy down payment. Another dealer in the same city financed me
2 of 2 people found this review helpful.
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Sep 27, 2016
Great service! They were very helpful in making the deal work. Lots of cars available. I recommend these guys.
1 of 2 people found this review helpful.
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Aug 12, 2016
jbsprague
Emailed this dealership on a specific vehicle that was listed at $19,999. I received a response & it said the price was listed for $22,999. I call them & stated to them that the asking price was different from THEIR website. They sounded all condecending & wouldnt honor the original asking price.i said fine forget it then. About a week later i decided to look at this dealership to see if they still had the vehicle and not only did they still have it they dropped the price to $17,999. Again i contacted this place & AGAIN i was told the price was $22,999! So i asked them why was the price listed on THEIR website different from the price that they told me.they acted like i didnt know what i was talking about.i mean for god sake the price jumped up $5000 just like that? I told them i would NEVER purchase from them even if they paid me!!!!!
8 of 8 people found this review helpful.
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Response from Sun Valley Motors:

Hello Jason, I can assure you at Sun Valley Motors we honor all of our advertise prices.  Thanks to the fact that our prices are constantly updating, our sales man are not always aware of the sales prices until either the customer leads them to the ad or at the time of purchase. Most our customers lead us to ad when they are ready to make a purchase, you are more than welcome to bring in the ad when you are ready. We look forward to helping you out.
Jun 29, 2016
Got the deal done, was a very chill experience
0 of 1 people found this review helpful.
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Apr 29, 2016
My wife and I came here looking for a truck, and the staff went above and beyond to show us the variety of trucks available within our budget. We didn't feel pressured or rushed at all. The finance manager explained everything in detail and made the entire process go smoothly. Thank You for your help Sun Valley Motors!!!
0 of 1 people found this review helpful.
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Response from Sun Valley Motors:

It was awesome doing business with you Jason. We here at Sun Valley Motors greatly appreciate the feedback. Thank You!
Mar 27, 2016
Called the dealership and whoever answered was unproffesional. When asked about a vehicle he started complaining about how people call about the truck but never come and see it. The conversation got eveb more awkward when the possibility of a trade in was discussed. The salesman kept ignoring my questions and insisted that I just come in and look at it. STAY AWAY FROM THIS PLACE. Unproffesional, rude, and outright insulting to the consumer.
2 of 2 people found this review helpful.
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Response from Sun Valley Motors:

Thanks for contacting Sun Valley Motors we look forward to helping all our customers.  We specialize in challenged credit but some customers, like the one who left this review, have little down and no credit are often left frustrated when they can't buy an expensive truck. It's unfortunate that they leave us a bad review.  We are still willing to help him if he can come up with more down or a cosigner.
Read 24 old reviews
Oct 17, 2015
The cars were not in good condition and the "salesman" barely knew what was on his lot.
2 of 2 people found this review helpful.
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Response from Sun Valley Motors:

Here at Sun Valley Motors we take great pride in our inventory. This comment sounds like something that our competition may have posted. If you would like to give us more information on who you are we will do everything we can to help you find your next car purchase.
Oct 5, 2015
Got in touch with me instantly .
0 of 1 people found this review helpful.
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Response from Sun Valley Motors:

Here at Sun Valley Motors we take great pride in what we do. We appreciate the good review and it is great to hear that the sales team quickly and efficiently responded to your inquiry.
Sep 26, 2015
Very Good.
0 of 1 people found this review helpful.
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Sep 23, 2015
Muy buena te permite encontrar lo q estas buscando en precio y calidad
1 of 2 people found this review helpful.
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Sep 10, 2015
very good customer service! The sales and finance team were very knowledgeable and friendly, but best of all they were able to get me approved for a loan with affordable payments!
0 of 1 people found this review helpful.
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Response from Sun Valley Motors:

Thank you Cassie!I am glad you are happy with your purchase and that the finance team was able to get you a great deal. Hope you enjoy your new ride!
Jul 24, 2015
Robert0803
I had a great experience here. Although I did not end up purchasing they answered all my questions and were very helpful. Thank You Sun Valley Motors!
0 of 1 people found this review helpful.
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Response from Sun Valley Motors:

Glad we could be of help Robert. Thanks for the great feedback and keep us in mind for future purchases.

-Sun Valley Motors
Jul 17, 2015
good service work fasst will do everything to get a loan for you and take your car out the yard if had too.
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Jun 6, 2015
Henryudefi
Quick response, nice car, but would love the price to go down a bit
1 of 1 people found this review helpful.
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May 7, 2015
1st problem... I read the previous reviews about the cars being packed in there and needing to make an apt. So I emailed through your site and they never replied. So we drove down there. Their customer service is horrible... After we waited while the attendant spoke with some other customers, he walked into the building and never came back out. We had to go ask him for help when he knew we were out there looking. Then they posted the car at 11000 but really wanted 13000 so wouldn't take our CASH payment of 11000. Idiots!!! They don't want to sale cars!!! Would never recommend them!!
1 of 1 people found this review helpful.
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Jan 29, 2015
The Ford Sport Trac was advertised as an "Adrenalin" model but it was an XLS model. The center console was missing and bare carpet was missing where it had been removed. It has been wrongly advertised.
1 of 1 people found this review helpful.
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Jan 19, 2015
The guy here was nice but when i went to test drive the car i wanted it wouldn't start..no thanks.
1 of 1 people found this review helpful.
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Dec 20, 2014
Good one
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Oct 15, 2014
returned call right away and gave me the info I wanted. Also told me what it would take to make the purchase. show good prices on good cars.
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Oct 12, 2014
Dealer has so many cars packed in, so they don't offer to test drive. They had poor customer service. I refused to do business with them. I went to Stockton Auto World & received the exact opposite in service & drove off the lot satisfied with a new vehicle.
1 of 1 people found this review helpful.
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Aug 11, 2014
Super deals!
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Jul 13, 2014
Great experience! Didn't feel pressured to buy a car and they were great helping me pick out the car I wanted with my bad credit. Definitely would refer them to family/friends.
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Response from Sun Valley Motors:

Thank You Yelena, We really appreciate the kind words and feedback, hope you are enjoying your purchase!
Jun 9, 2014
Good
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May 30, 2014
I called at 8am on a Saturday to drive from Santa Rosa to Sacramento to purchase a car. It was Memorial Day weekend when all cars were on sale and the dealer should have been open I tried calling all morning until I finally left a message at 11am. My call wasn't returned until Tuesday Morning. A better number should be provided to seriously interested customers especially customers that are willing to make the drive to your location.
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May 27, 2014
Horrible costumer service found a good car but the guy selling it had no idea what he was selling
1 of 1 people found this review helpful.
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May 18, 2014
A friend of mine had referred me to Sun Valley Motors because she had bad credit, yet they were able to get a car financed for her. My situation was the same, and I am pleased to say that I had a great experience with very reasonable and friendly people. The finance manager who helped me was extremely knowledgeable and patient. He worked hard, and put a lot of time into the deal so that I could get the car I needed. I will definitely be referring my friends to them, as they have my appreciation and thanks for helping me!
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May 2, 2014
very helpful staff vehicle was sold but i would defiantly recommend them to friends in the future
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Feb 17, 2014
Did a great job and never tried to sell me something I didn't want. Worked hard to get me a loan that worked in my budget. They called me the next week to let me know they got me an even better deal. I would recommend them to anyone.
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Oct 21, 2013
Cars were not as great as the pictures
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Sep 16, 2013
Cars are in poor conditiin.
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