Sullivan Auto Trading Inc.

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95 S Gateway Dr, Fredericksburg, VA 22406

Sales: (540) 693-2547

Service: (540) 693-2547

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 22, 2017
It was great
Is this review helpful? Yes | No
Apr 11, 2017
GuruD7V6
We purchased the 2010 Nissan Titan Pro-4X from Sullivan. We live 1000 miles away from their dealership but they could not have been more helpful. The salesman, checked for rust spots for us, checked out the truck bed for damage, checked for dings on the body, etc. and when he found a damaged on the scratched rear bumper he tested the back up sensors and realized one of them had also been damaged so they replaced the bumper and sensors. The Manager was exceptionally nice and helped us find a good airport to fly into to pick up the vehicle. He had all the paperwork ready and every detail was addressed. We were very impressed. It was anxiety city for our first time doing an online vehicle purchase so far from home. But it was exceptional service and the vehicle was exactly as quoted. My son is on the road today driving it home and it is wonderful to hear the lilt in his voice when he speaks of this truck. He is thrilled with it's high quality. Thank you for your superior service.
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Apr 7, 2017
kengarner
Friendly, but unprepared for our appointment and the vehicle would not start.
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Mar 9, 2017
Awesome, the dealer was easy to get to and the people were great. Straight forward process with a no hassle process. Could not be happier with my time and purchase with Sullivan Auto Trading
1 of 1 people found this review helpful.
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Mar 3, 2017
We purchased a 2014 Jeep Compass Latitude at Sullivan Auto Trading. This family owned business was easy to deal with and the Jeep was what they claimed it was. The financing by Austin went without a hitch and he helped us set it up so that my 18 year old daughter could start making payments and building credit. The only thing to know is that they have a non-negotiable $589 processing fee so that will be added onto the price that you negotiate. I am from Maryland and the processing fee was higher than we were used to. Finally, Will the sales manager was helpful and straight forward.
1 of 1 people found this review helpful.
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Feb 19, 2017
teamlough
The employees were very friendly and helpful. They helped get me a very low rate and the process was quick and easy.
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Feb 17, 2017
Car was straight from an auction. Serpentine belt was cracked and may have made it through VA inspection but would never go through MD inspection. Dealer said he would guarantee it would pass MD. He even offered to mail the serpentine belt to me instead of putting it on the car. Salesman said it was a good deal and they were losing money on the car. Not a very positive experience at all. Car may have been fine. Just my experience with those I dealt with was not top notch.
2 of 3 people found this review helpful.
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Feb 12, 2017
Yankees2017
Response was very quick. Josh seamed extremely nice. Did buy only because the car wasn't what I was looking for.
2 of 2 people found this review helpful.
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Feb 1, 2017
This is a small dealer but with quality cars. Even though I didn't end up buying the vehicle I was looking at the experience was positive. The salesman was friendly and followed up on my calls/emails. I believe the management was honest in their negotiations with me. Overall I would recommend this dealership.
2 of 2 people found this review helpful.
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Jan 25, 2017
Enviimeahawty
Great dealership, however I didn't see anything I personally liked
2 of 2 people found this review helpful.
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Jan 4, 2017
Very happy with the help and knowledge of the Sullivan Auto Trading staff ... I am now the happy owner of a good used truck that was needed at our county home in Providence Forge ... these folks are all right and I would suggest them to all looking for a quality used vehicle!
3 of 3 people found this review helpful.
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Dec 26, 2016
Dealer was friendly. Car was not ready to be driven, it was going to the shop for repairs. Automated follow up emails were kind of rude.
3 of 5 people found this review helpful.
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Dec 13, 2016
These guys were great. They stayed late and waited for me to arrive after hours. We were able to close the deal to get us in and out in less than 30 minutes. Highly recommended.
3 of 4 people found this review helpful.
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Dec 11, 2016
Good, he answered all my questions and emailed back to see if i made a decision
1 of 3 people found this review helpful.
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Dec 7, 2016
great
1 of 3 people found this review helpful.
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Nov 11, 2016
Great customer service
1 of 3 people found this review helpful.
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Nov 11, 2016
Super bien me gustó la atención
2 of 4 people found this review helpful.
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Nov 6, 2016
Went to the dealer customer service was horrible walked around outside looking at cars no acknowledgement
3 of 6 people found this review helpful.
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Oct 6, 2016
Very quick to respond and held vehicle without down payment because I lived far from area. Very honest and great prices. Will deal with again.
2 of 2 people found this review helpful.
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Sep 26, 2016
1Kram1
did not buy from them, but they were informative and helpful
2 of 2 people found this review helpful.
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Sep 2, 2016
Great. Joshua Chamberlain was outstanding to work with and made buying a used vehicle super easy. I highly recommend Sullivan auto Trading Inc.
3 of 4 people found this review helpful.
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Aug 23, 2016
My best car buying experience yet! Wil answered all of our questions and got back to us quickly with no pressure to buy. And Austin gave us a great deal on our trade-in and helped us with financing. This is a family owned and operated business and it shows. My Mom is looking for a used car and we will definitely be going back!
2 of 3 people found this review helpful.
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Aug 14, 2016
Friendly, vehicle was not what I was looking for.
3 of 4 people found this review helpful.
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Jul 24, 2016
I was very impressed with the no pressure to buy and the willingness of the sales people to accommodate and be helpful. They were fast and accurate. While I did not get the vehicle I went there for I did find one for me. Great experience. I plan to go there again
2 of 3 people found this review helpful.
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Jul 20, 2016
Responded quickly
0 of 2 people found this review helpful.
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Jul 18, 2016
They have stayed in touch with me. I have not had the time to check out the car.
1 of 2 people found this review helpful.
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Jun 28, 2016
They was very professional and reached out to me in a timely fashion.
1 of 2 people found this review helpful.
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Apr 28, 2016
They did contact me, but we opted not to go there. Can't remember why. Probably the distance.
0 of 1 people found this review helpful.
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Apr 26, 2016
Car needs detailing... Even after being asked about it, said it had been detailed.
4 of 5 people found this review helpful.
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Apr 9, 2016
Helpful.
0 of 2 people found this review helpful.
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Apr 5, 2016
Good service didn't buy.
0 of 2 people found this review helpful.
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Mar 30, 2016
I had a great experience. I was contacted within 4hrs. I went to test drive the car that evening. I was approved and left with my car the next evening. Rob and Austin made this a seamless and pleasant car buying experience for me! My car was in exceptional condition , drives smoothly and any of the small things will be taken care of. The guys were very friendly, professional and transparent...the office was well maintained and professional as well. I would recommend this dealership to anyone...
1 of 1 people found this review helpful.
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Mar 24, 2016
Andyoconnor1
10
They did a great job of contacting and selling their dealership and vehicle. In the end, when I went down to visit, I decided to go with another vehicle in their inventory. I worked with Will, one of the "Sullivan Boys", who stayed late one night just to wait for me to be able to get down and see the vehicles. He took my wife and myself on a tour of his facility (which is as complete as any big time dealership but on a more "mom and pop" size set-up so that he can know and see exactly what is going on). It is obvious when you walk in that they move some stock through their facility. The place was a clean as I have ever seen the inside of a car shop that moves as much inventory as they do. When we got in to talk about the vehicle we decided on Will helped us choose the right warranty and then made me feel so comfortable with him and his facility that I am dropping my Van off to get worked on when I pick up the "new" one. With service that is second to none both in timely response to questions and comments via text and his flexibility in repairs and delivery (it has sat on his lot for a week while we try to coordinate when I can get back down there to pick it up) I do not think it would have been humanly possible to get better service than I have gotten from Will Sullivan. In fact, he will be staying late tonight to deliver my "new" 2006 Toyota Sienna. If you want one of the vehicles on his lot, pull the trigger and just do it. Will ....will...make you so very glad that you did.
2 of 2 people found this review helpful.
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Mar 16, 2016
emailed me
0 of 1 people found this review helpful.
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Feb 26, 2016
Very quick to respond and very helpful went out of the way to make sure I was satisfied
1 of 1 people found this review helpful.
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Jan 24, 2016
I just brought a 07 Honda Accord with Sullivan's car was really car and nice. I haven't even had it a week yet, have to contact them because the cars making chirping noises as I drive.
1 of 1 people found this review helpful.
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Jan 8, 2016
Very professional and upfront about everything.
0 of 1 people found this review helpful.
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Jan 7, 2016
Excellent experience..
0 of 1 people found this review helpful.
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Dec 29, 2015
Bought the vehicle I searched for on CarGurus - negotiated the price to a reasonable deal.
1 of 1 people found this review helpful.
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Dec 15, 2015
Great
0 of 1 people found this review helpful.
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Read 6 old reviews
May 2, 2013
This auto dealership is awesome!!! I've recommended my friends to this dealer for their excellent customer service and auto leadership. Their willingness to help each customer and walk them thru the process of car buying.
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Dec 5, 2012
Car had major body damage. Dealer act like he did know it was their. Dealer also tried to say the car was worth $8500. I check the blue book value myself before I got there in good condition the car was valued at $5800 but the car was actually in fair condition
1 of 1 people found this review helpful.
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Aug 17, 2012
toad97
Scott Riley at Sullivan Auto Trading was very easy to work with. Very responsive in returning phone calls and emails. Once we looked at the car and drove it, he made absolutely sure that everything on it was in good working order. Scott was very focused on making sure that we were happy with the car, and I have to say that we are very satisfied with our purchase.
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Jul 1, 2012
Very friendly atmosphere, no pressure, and salesman was very forthcoming about issues with any of the cars we were considering. Quite refreshing considering the typical reputation of used car dealers. Very knowledgeable about all vehicle systems as well. We were particularly impressed with Bryce's professionalism.
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Feb 9, 2012
never responded to me
1 of 1 people found this review helpful.
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Dec 30, 2011
Great deal on a Ranger - the vehicle is in fantastic condition. We were given a test drive and pointed out a bad cruise control - which they promptly fixed!! We bought the truck for our son and he LOVES it!!!!!! Will definitely check with them before we buy the a vehicle for our next son.
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