Suburban Chrysler Dodge Jeep Ram FIAT & Alfa Romeo of Ann Arbor

3900 Jackson Rd
Ann Arbor, MI 48103

Sales: (734) 627-1544

Service: (844) 408-2649

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https://static.cargurus.com/images/forsale/2018/06/07/09/30/2016_ford_flex-pic-196691319624260163-152x114.jpeg

2016 Ford Flex Limited AWD Used Cars in Ann Arbor, MI 48103

Good Deal
$2,326 BELOW
CarGurus IMV of $26,326

Price: $24,000

Mileage: 35,639

Location: Ann Arbor, MI 48103

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2016 Ford Flex Limited AWD for sale - $24,000, 35,639 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/29/09/16/2016_ford_mustang-pic-8568230264636269983-152x114.jpeg

2016 Ford Mustang EcoBoost Premium Convertible Used Cars in Ann Arbor, MI 48103

Good Deal
$2,012 BELOW
CarGurus IMV of $23,812

Price: $21,800

Mileage: 13,027

Location: Ann Arbor, MI 48103

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Race Red Description: Used 2016 Ford Mustang EcoBoost Premium Convertible for sale - $21,800, 13,027 miles
https://static.cargurus.com/images/forsale/2018/06/08/09/59/2016_mini_countryman-pic-3157217096969322635-152x114.jpeg

2016 MINI Countryman S Used Cars in Ann Arbor, MI 48103

Good Deal
$1,946 BELOW
CarGurus IMV of $20,446

Price: $18,500

Mileage: 27,751

Location: Ann Arbor, MI 48103

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Earl Gray Metallic Description: Used 2016 MINI Countryman S for sale - $18,500, 27,751 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/07/09/30/2016_dodge_journey-pic-5809737714185611079-152x114.jpeg

2016 Dodge Journey R/T Used Cars in Ann Arbor, MI 48103

Good Deal
$1,321 BELOW
CarGurus IMV of $18,821

Price: $17,500

Mileage: 20,919

Location: Ann Arbor, MI 48103

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2016 Dodge Journey R/T for sale - $17,500, 20,919 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/10/09/11/2016_dodge_journey-pic-2348261382519781309-152x114.jpeg

2016 Dodge Journey R/T AWD Used Cars in Ann Arbor, MI 48103

Good Deal
$859 BELOW
CarGurus IMV of $20,159

Price: $19,300

Mileage: 19,900

Location: Ann Arbor, MI 48103

Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Redline 2 Coat Pearl Description: Used 2016 Dodge Journey R/T AWD for sale - $19,300, 19,900 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/09/05/2016_volkswagen_tiguan-pic-2615907303549498324-152x114.jpeg

2016 Volkswagen Tiguan SE Used Cars in Ann Arbor, MI 48103

Good Deal
$841 BELOW
CarGurus IMV of $17,841

Price: $17,000

Mileage: 26,203

Location: Ann Arbor, MI 48103

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Black Pearl Description: Used 2016 Volkswagen Tiguan SE for sale - $17,000, 26,203 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/14/09/26/2012_chevrolet_traverse-pic-2226492918338532790-152x114.jpeg

2012 Chevrolet Traverse 1LT AWD Used Cars in Ann Arbor, MI 48103

Good Deal
$893 BELOW
CarGurus IMV of $11,393

Price: $10,500

Mileage: 119,702

Location: Ann Arbor, MI 48103

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Cyber Gray Metallic Description: Used 2012 Chevrolet Traverse 1LT AWD for sale - $10,500, 119,702 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/19/19/50/2015_jeep_patriot-pic-5506600953488417259-152x114.jpeg

2015 Jeep Patriot Latitude 4WD Used Cars in Ann Arbor, MI 48103

Good Deal
$749 BELOW
CarGurus IMV of $16,249

Price: $15,500

Mileage: 27,543

Location: Ann Arbor, MI 48103

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2015 Jeep Patriot Latitude 4WD for sale - $15,500, 27,543 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/20/09/49/2011_jeep_grand_cherokee-pic-4426108081496113331-152x114.jpeg

2011 Jeep Grand Cherokee Overland 4WD Used Cars in Ann Arbor, MI 48103

Fair Deal
$855 BELOW
CarGurus IMV of $13,355

Price: $12,500

Mileage: 142,920

Location: Ann Arbor, MI 48103

Average time on market: 25 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2011 Jeep Grand Cherokee Overland 4WD for sale - $12,500, 142,920 miles with Bluetooth, Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/02/09/12/2015_jeep_cherokee-pic-3454002789400428726-152x114.jpeg

2015 Jeep Cherokee Latitude 4WD Used Cars in Ann Arbor, MI 48103

Fair Deal
$560 BELOW
CarGurus IMV of $18,310

Price: $17,750

Mileage: 27,072

Location: Ann Arbor, MI 48103

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Jeep Cherokee Latitude 4WD for sale - $17,750, 27,072 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/07/13/39/2016_ford_fusion-pic-2826899895514022643-152x114.jpeg

2016 Ford Fusion SE Used Cars in Ann Arbor, MI 48103

Fair Deal
$675 BELOW
CarGurus IMV of $16,675

Price: $16,000

Mileage: 16,531

Location: Ann Arbor, MI 48103

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2016 Ford Fusion SE for sale - $16,000, 16,531 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/09/00/2009_ford_flex-pic-1262008045736180237-152x114.jpeg

2009 Ford Flex Limited Used Cars in Ann Arbor, MI 48103

Fair Deal
$635 BELOW
CarGurus IMV of $8,435

Price: $7,800

Mileage: 149,473

Location: Ann Arbor, MI 48103

Average time on market: 17 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Ink Blue Clearcoat Metallic Description: Used 2009 Ford Flex Limited for sale - $7,800, 149,473 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/10/09/00/2010_mercury_mariner-pic-8704827712205720029-152x114.jpeg

2010 Mercury Mariner Premier Used Cars in Ann Arbor, MI 48103

Fair Deal
$483 BELOW
CarGurus IMV of $8,633

Price: $8,150

Mileage: 96,007

Location: Ann Arbor, MI 48103

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gold Leaf Metallic Description: Used 2010 Mercury Mariner Premier for sale - $8,150, 96,007 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/16/06/21/2015_ford_fusion-pic-2380440319309357377-152x114.jpeg

2015 Ford Fusion SE AWD Used Cars in Ann Arbor, MI 48103

Fair Deal
$577 BELOW
CarGurus IMV of $16,927

Price: $16,350

Mileage: 31,532

Location: Ann Arbor, MI 48103

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Description: Used 2015 Ford Fusion SE AWD for sale - $16,350, 31,532 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2018/07/16/20/14/2013_chevrolet_equinox-pic-4772828030646932036-152x114.jpeg

2013 Chevrolet Equinox 1LT FWD Used Cars in Ann Arbor, MI 48103

Fair Deal
$409 BELOW
CarGurus IMV of $12,909

Price: $12,500

Mileage: 73,087

Location: Ann Arbor, MI 48103

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2013 Chevrolet Equinox 1LT FWD for sale - $12,500, 73,087 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 7, 2018
I contacted them and asked them to match price with another CarGurus quote. Never heard back. So I called them. Luckily, they put me in touch with a salesperson who knew how to listen. They didn't budge on the price, but I bought it here anyway because the salesperson was knowledgeable and was willing to stay past closing time on the day that worked for me to drive 200 miles to go pick it up. Ultimately, the local dealer that wanted thousands more and wouldn't budge called me back. I wish I could review them too...
Jun 1, 2018
Christina Warren
This dealer did contact me almost immediately and continued to follow up. Although I wasn't able to get much information from them without going to the dealership. I went on to purchase a different vehicle from another dealer. I let this dealer know and have not heard back from them since.
1 people found this review helpful.
May 24, 2018
This dealer is doing world first class customer service,I bought Dodge Journey 2017 from them and they did everything to make me satisfy,they gave me a great deal and everything was easy and smooth, they called me 2 days after to make sure I am happy,I recommended any one trying to buy new or used car and even service,this place is amazing !!!
May 1, 2018
It was a bait and switch game on the part of the dealer. Went to dealership and was told they send all used cars to auction and it was never available for sale. Waste of my time.
2 people found this review helpful.
Response from current dealership:
Hi Mike, we regret to hear that you are displeased with your recent experience with us. Suburban Collection has thousands of used cars in our inventory that are sold to customers each day. We're not sure of the context that statement was made, however, you can find our used car inventory at suburbancollection.com by selecting the "used" category filter.
We would like to have a better understanding of your experience. Please reach out to us at (734) 662-3175 at your earliest convenience and we will do our best to resolve this circumstance with you.
Mar 21, 2018
What complete jerks! I returned a phone call and talked to a woman who was a part of the sales team and we talked through my questions and concerns. She promised to talk to the finance manager and call me back. Immediately after we hung up I received a call from her sales manager. I was excited about the quick reply to my offer. Nope he wanted to waste my time! I restated my offer no less than five times. He responded with, " we don't lose deals over price." Then he went off on why didn't i buy a Nitro from someone else? What? After too much time spent, I hung up. He was right, he doesn't lose sales over price. His version of customer service is what impacts the loss of sale.
7 people found this review helpful.
Mar 15, 2018
GuruYDR7J
Dealer responded in a reasonable amount of time, after explaining that I live in Detroit, they supplied me with the carfax info by email. Their dealership is in Ann Arbor. Without having a vehicle, I have to arrange for transportation to get there. Haven't done it yet. Still interested in this vehicle
Response from current dealership:
Guruydr7j, we really appreciate your feedback!
Jan 6, 2018
Great car for my sister (early Christmas present) great dealership.
0 people found this review helpful.
Dec 8, 2017
Good
0 people found this review helpful.
Response from current dealership:
Thanks!
Dec 1, 2017
I traveled 50+ miles to look at a Grand Cherokee only to find that the vehicle had front end damage that was not disclosed on any site which this Jeep was advertised on. Not just scratches, but the whole front of the Jeep was broken and cracked, and still had deer hair in the grill. I was told that the price reflected the damage to the Jeep. Its very unfortunate that this dealership feels the need to deceive online customers to get them onto their lot. Unsatisfied is an understatement. Steer clear of this place.
14 people found this review helpful.
Response from current dealership:
We are sorry to hear about your recent experience with us.  Please kindly contact our Retail Operations Manager, Robert Betts, at 734-662-3175 or rbetts@suburbancollection.com at your earliest convenience and we will do our best to resolve this issue.
Nov 2, 2017
It took a phone call and two emails from me for them to get back with me with any information I asked about the car, only to say it had been sold. It this time they said they had to make me an account with all my information (just to ask questions that I never got answered). Not impressed with their customer service.
9 people found this review helpful.
Response from current dealership:
Hello Heather, I'm so sorry that happened, that is not what we expect in our customer service.  
I would really like to find out who you were in contact with. Do you remember a name of who you talk to?

Please let me know if there is anything I can do to help you in the future.
Eileen Hunter
Suburban Chrysler Dodge Jeep Ram
Ann Arbor
ehunter@suburbancollection.com
734-372-7910
Oct 29, 2017
Very responsive. Price was higher than competition
5 people found this review helpful.
Response from current dealership:
Thanks for the positive review! We hope to see you again soon!
Sep 21, 2017
GuruDQ5D7
Absolutely best experience. They were ready for my test drive & salesperson was friendly & helpful.
2 people found this review helpful.
Response from current dealership:
Thank you! We hope to serve you again in the future!
Sep 13, 2017
They were helpful and polite and not pushy at all we did not buy the car because we decided it just wasn't the time yet
3 people found this review helpful.
Response from current dealership:
Thanks! We’re looking forward to your next visit with us!
Sep 7, 2017
5
I bought this car, but the millage was higher than the one you advertise. good experience with these folks.
Response from current dealership:
Felix, thank you!
Sep 1, 2017
My salesperson "LJ" was GREAT!
0 people found this review helpful.
Response from current dealership:
Thank you!
Aug 30, 2017
Total Joke!!! At least 12 emails and three people and couldn't or would not tell you true selling price of car after discussing available discounts, etc., Terrible!!!!!!!
7 people found this review helpful.
Aug 14, 2017
People were very nice and helpful. Car just wasn't for us called a couple of more time after we left to see if they could do something to get us into that car when I told them I found another car they quit calling. Overall nice dealership
3 people found this review helpful.
Response from current dealership:
Thanks for the positive review! We hope to see you again soon!
Aug 8, 2017
My question was answered.
1 people found this review helpful.
Response from current dealership:
Thanks!
Jun 7, 2017
They were great about contacting me right away and did a fast follow up on all questions I had .
2 people found this review helpful.
Response from current dealership:
Thanks for the feedback! We’re glad you had a great experience with us!
May 28, 2017
I was very happy with this dealer. Everyone was super nice and made sure I had everything I needed. i would reccomend to anyone.
1 people found this review helpful.
Response from current dealership:
Thank you! We’re looking forward to working with you again in the future!
Apr 28, 2017
After confirming an afternoon appointment and driving 2hrs to test drive a vehicle I was informed that the vehicle was not road ready and no test drive was forthcoming. I was disgusted, here's an idea. Maybe I should have been informed of this fact before the 2Hr drive.Needless to say I will not pursue the purchase of this vehicles from Suburban
6 people found this review helpful.
Response from current dealership:
Robert, we are sorry to hear about your recent experience with us. If you would like to speak further, we would like to try and rectify the situation. Please contact our Retail Operations Manager, Robert Betts, at 734-662-3175 or rbetts@suburbancollection.com, at your earliest convenience.
Apr 24, 2017
Rebel_2160
We're planning on scheduling a test drive. Very good response from the dealership.
1 people found this review helpful.
Response from current dealership:
Thank you! We hope to serve you again in the future!
Apr 5, 2017
Immediately received an automated email, followed by a personal email the next morning. The salesperson sent a second email in the afternoon asking if I received her earlier email.
1 people found this review helpful.
Response from current dealership:
Alan, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!
Jan 5, 2017
Sergei, my salesman, was pretty awesome. The finance (wish I could remember his name) manager was good up until I declined to buy an extended warranty. At that point, he became quite pissy.
4 people found this review helpful.
Response from current dealership:
Roy, we are happy you had a great experience with Sergei at our dealership. Customer service is our number one priority and we look forward to serving you again in the future.
Nov 12, 2016
gag11
Weren't really interested in the liberty but they were friendly.
0 people found this review helpful.
Response from current dealership:
Thanks for the feedback and we hope to earn your business in the future!
Oct 1, 2016
nice
0 people found this review helpful.
Response from current dealership:
Thank you!
Read 20 old reviews
Jul 17, 2016
dodgecharger2016
Wrong information about the price. When you call about the price, they says it is for employee price only.
7 people found this review helpful.
May 17, 2016
Very helpful and answered all of my questions.
1 people found this review helpful.
Response from current dealership:
Steven, it's great that we could answer any questions you may have had. Feel free to reach out anytime if you have anymore!
Mar 4, 2016
Very responsive
0 people found this review helpful.
Feb 19, 2016
when I called them to see if prices advertised are real, they said that you are in Michigan and you have to add about $8,000 to get a new car on the price advertised. prompt and good follow up
3 people found this review helpful.
Oct 29, 2015
Great
0 people found this review helpful.
Oct 10, 2015
They were not knowledgeable about the FCA repurchase program, said they would contact me with information and never did.
2 people found this review helpful.
Aug 10, 2015
They market JUNK! They listed a car on the internet that was badly damaged and did not run. They said nothing of the poor condition of the vehicle on the internet. The "test drive" was all of ONE BLOCK when the dashboard lit up like a Christmas tree and the car would barely move. The dealer was mildly apologetic, but seemed to know VERY little about the vehicle. He WAS trying to handle us and another couple simultaneously, giving NEITHER good attention. Drove 100 miles for NOTHING!
5 people found this review helpful.
May 12, 2015
Excellent
0 people found this review helpful.
May 2, 2015
Dismuke
I was more than pleased with my experience. Lori was an excellent salesperson. She is very knowledgeable, helpful and personable. She found a great car and a great deal. I would gladly buy from her again and would recommend her to others.
1 people found this review helpful.
Mar 1, 2015
Got the car I wanted but after I purchased it they didn't treat me.as well as I wanted to be treated I paid waited and nothing I asked for was completed when I returned. They made it up to me though.
1 people found this review helpful.
Jan 13, 2015
Car was not inspected yet had issues. Wasted time driving a hour and a half to see. Made Chrysler look bad. I bought a Ford instead. 13' SHO
3 people found this review helpful.
Sep 29, 2014
never got back to me the first time i emailed and the first time i called they never called me back with the info i wanted the third time i called it was sold. What a joke!
2 people found this review helpful.
Aug 26, 2014
Brooke did an excellent job with her customer service.
Jul 12, 2014
unprofessional, rude. one star because I had to select something.
2 people found this review helpful.
Mar 8, 2014
Professional, quick, experienced, good price.
Mar 1, 2014
It took them almost a week to call and by the time they did the car was gone.
2 people found this review helpful.
Dec 13, 2013
Our salesman Jim Williams was very knowledgeable about the 2012 Cruze, even though this was a Chrysler dealership. All in all this was the best car buying experience I can remember ever having.
1 people found this review helpful.
Aug 27, 2013
Helped out with the vehicle. Good communication.
Jul 30, 2013
Car had some damage (trunk and door). Pictures provided didn't showcase the damage which would cost upwards of $500 to fix. Vince was helpful and provided pictures upon request so we didn't waste a 2 hour drive.
1 people found this review helpful.
Aug 5, 2012
I was told that I would get 2keys and the manager there is not responding to the salesperson to get me the other set. i would give the salesperson a 4.
2 people found this review helpful.

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