Sterling McCall Honda

Express Service, Certified Used Dealer, Internet Certified, Customer
Appreciation Days

22575 Highway 59 N
Kingwood, TX 77339

https://www.sterlingmccallhonda.com

Sales: (281) 761-6518

Service: (281) 318-2920

Today 9:00am - 8:00pm

(Closed Now)

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Sales Reviews (21)

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GuruD9VKK

Aug 11, 2017

They were responsive and very professional, they listened and friendly and I bought the car a was looking for. Thank you for your help.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your inquiry!

David

Aug 5, 2017

Yes the dealer contacted me and was very professional

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your visit!

Roland

Jul 20, 2017

The actual salesman (Ramiro) was really quite good. He was knowledgeable, engaging and accommodating. He was excellent in terms of getting increasing amounts of information, answering questions and providing options. I can find no fault. He went the extra mile. The other salesmen were polite and respectful as well; there was not that "pack mentality" where they swarm you as soon as you enter the compound. Their Finance organization is a bit of a different story. Horrid attempts at high-pressure "upselling". At one point, this guy had me waiting in his office while he was chatting to some girl! Arrogant beyond measure, I was simply glad to leave his office.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your feedback about your sales visit because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Mike Collins
General Manager
(281) 358-8880

Roger

Jun 11, 2017

The salesman was very good. He showed me around the car and answered all my questions.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Roger for the kind words! We thank you for your business and look forward to your next visit!

Dan

May 16, 2017

The salesman contacted me quickly and was good to answer my questions. The vehicle I was looking at has a sever smoke smell like I have never experienced before but he let me know that ahead of time. I did not purchase the vehicle however.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Hi Dan,

Awesome! Thank you for your review and kind words. We're very thrilled with the excellent service you received. We appreciate your business! Please come back to visit with us again.

Amy

Apr 2, 2017

Very easy to work with, very respectful

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Amy for the kind words! We look forward to your business with us again!

Martin

Feb 11, 2017

Great deale

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Martin for the kind words!

Todd

Jan 28, 2017

Ended up buying a 2017 brand new RAV4 Hybrid at another dealership but the responses I got from sterling were prompt and helpul.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Todd for the kind words! We are thrilled that you had a enjoyable experience here with us!

Claudio

Nov 18, 2016

After informing the sales man that I was not interested in the 2006 Corvette they are selling because of issues in the CarFax report and thanked him for his time, he sent me a very short and unprofessional response: "Your loss". Perhaps Sterling Mccall Honda needs to teach their sales representatives to be professional and courteous even when a potential customer does not want to buy a particular vehicle. You never know, they may want to buy another vehicle down the line.

11 of 11 people found this review helpful.

Is this helpful? Yes | No

Brandy

Nov 9, 2016

They responded instantly!!!

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Brandy for the kind words! We look forward to your business with us again!

Kristen

Oct 26, 2016

Their internet sales manager responded quickly, we worked out a fair price without much hassle, and I ended up with a car I am happy with. I knocked off one star because, despite having worked everything out in advance and paying in cash, I had to wait a long time once at the dealership before I was able to drive off with the car and because I have not been able to get anyone from financing/accounting to return my calls to answer a simple question in the few days since buying the car.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Kristen for the kind words! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!

RRRaybon

Oct 23, 2016

Prompt response.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your inquiry and this review, we appreciate it!

rhuston

Oct 21, 2016

Great response and very helpful.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for the kind words! We look forward to your business with us again!

Shannon

Oct 15, 2016

Dealer was great!

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you so much, Shannon!

Ernie

Oct 8, 2016

Excellent

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your review, Ernie!

Erin

Sep 26, 2016

Dealer responded quickly. I am still interested in this car.

Is this review helpful? Yes | No

kay

Sep 22, 2016

great

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Kay! We look forward to your business with us again!

Jeremy

Sep 19, 2016

Responded to request quickly and made a fair offer but could not match the lowest offer I received so I purchased a vehicle form another dealer.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for taking the time to write this review. We are sorry we missed your business this time. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

Will

Jul 7, 2016

Purchased previously from this dealership and sought out again when I was ready to trade in that vehicle and purchase again. They replied but really did not appear to care or seek repeat customers.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your feedback about your experience because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (281) 358-8880 so I can learn more?

BJ Wilson,
sales Manager

Renee

May 4, 2016

Just did not have the car I wanted

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you for your review, Renee! We are sorry we could not earn your business.

Joy

Feb 16, 2016

There was no pressure. l loved the service. I will definitely purchase another vehicle from them.

Is this review helpful? Yes | No

Response from Sterling McCall Honda:

Thank you Joy! We are thrilled that you had such a wonderful experience here with us! We thank you for your business!

Read 4 old reviews

Michael

Sep 10, 2013

Great manager. Great sales person. Good service. Understanding. Really fair on trades.

Is this review helpful? Yes | No

josephmartinez

Jul 15, 2013

Did not make fare exchange on trade

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Beverly

Apr 16, 2013

The salesperson (Libby) was very friendly and informative. She took took time to show me everything and didn't try to push anything on me.

Is this review helpful? Yes | No

laverne

Mar 18, 2013

didn't have what i wanted

Is this review helpful? Yes | No

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Sterling McCall Honda