Sterling McCall Ford

6445 Southwest Fwy
Houston, TX 77074

Sales: (281) 764-6571

Service: (281) 588-5299

Today 9:00 AM - 8:30 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 14, 2018
Excellent
Is this review helpful? Yes | No

Response from Sterling McCall Ford:

Thank you Rafael!
Jan 12, 2018
Guru5BB5H
They just want you to come in so they can try to sell you some other car. After wasting my time to get there, they claimed that the car was sold earlier that day, meanwhile I had been communicating with someone named Marilyn.
Is this review helpful? Yes | No

Response from Sterling McCall Ford:

I am sorry to hear that the vehicle was sold before we could show it to you.  If there's anything I can do to make up for this, I would love to hear from you.

Ann Elkadiri
Customer Service Manager
felkadiri@sterlingmccallford.com
Dec 29, 2017
I communicated by phone and email and made an appointment. The price was awesome and of course someone bought it. I was literally in the waiting room to see the car as the deal was going through. I interacted with Joe McConaga and he was very respectful and phoned me several times to keep me informed that several people were seeing the same car with different salesmen. Someone beat me to it, I only gave 4 stars instead of 5 because they are under construction, but they were very respectful and not pushy at all. If I find something else I like, I would definitely give these guys a chance. - I was very please with the experience.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Hello Josuf,

Thank you for your candid remarks, we really appreciate it.  We think you will love working with us when our new facility is complete!
Oct 18, 2017
GuruZDS2Q
Very helpful ,unfortunately the car was sold
Is this review helpful? Yes | No

Response from Sterling McCall Ford:

Thank you for the kind words! We thank you for your business and look forward to your next visit!
Oct 12, 2017
GuruDFWK6
Horrible. Hoping to take the car the same day , No I had to wait nearly 2 weeks. I put my down payment on the first day which it was 1500. When I finish all the paperwork they hit me again that had to pay another 500$ down. So no I wouldn't recommend no one coming here
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Thank you for bringing this to my attention. I apologize that your experience was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at (281) 253-1694. I look forward to speaking with you.

Ann Elkadiri
Oct 2, 2017
Guru9MN6N
A salesmen contacted me and I ask him what was his best deal never heard back from him so left it there no deal.
Is this review helpful? Yes | No

Response from Sterling McCall Ford:

I am sorry to hear about the lack of communication.  If there's anything I can do to earn your business, please contact me.

Pat Goldwait
Market Director
Office: 281-243-1909
pgoldwait@group1auto.com
Sep 25, 2017
Didn't contact me until the second email. Salesman was pretty nice, but I did not purchase because the car needed major repairs.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Hello Joe,

I am sorry for the late response and that we could not earn your business on that particular vehicle. If there's anything we can do for you in the future, please contact me directly.

Wally Elostaz
General Manager
welostaz@sterlingmccallford.com
Mar 31, 2017
Responded quickly. Very nice.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Thank you for your inquiry, Stacey!
Oct 17, 2016
The salesman knew I was comming and even had extra time to prepare the vehicle for viewing/buying, yet when he showed me the vehicle;it had the last owners trash,smelled, and he couldn't even figure out how to turn it on. I wasn't expecting a new car, but even the crappies of car lots know that this can make or break a sale. Very unprofessional.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Thank you for bringing this to my attention. I apologize that the vehicle was not ready when you arrived. I would like an opportunity to fix this and to earn your business, please contact me at mdipzinski@sterlingmccallford.com. I look forward to speaking with you.

Marvin Dipzinski
U/C Sales Manager
Aug 15, 2016
I requested a price quote but never received one. The emails and phone calls talked about everything but what I requested.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Thank you for your feedback about not receiving a quote because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (281) 588-5001 so I can learn more?

Issac Khalaf
General Manager
May 21, 2016
This dealer's Internet Sales Mgr. was cordial and very helpful but did not have a truck to quote on.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Nelson, thank you for your review, we are sorry we didn't have the right truck for you!
May 7, 2016
They sent me a couple of e-mails but didn't have what I was looking for.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Melissa, thank you for your review.  We appreciate it.
Feb 14, 2016
I just wasted my time and gasoline, I don't recommend people to buy at this dealer.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling McCall Ford:

Thank you for bringing this to my attention. I apologize that your experience was anything but satisfactory. Please contact me at 281-243-1909. I would like an opportunity to fix this and to earn your business. I look forward to speaking with you.

Pat Goldwait
Market Director
Read 7 old reviews
Dec 4, 2015
GREAT JOB... Guys were very helpful and hard working... Thanks
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 23, 2015
Salesman was great this wasn't the vehicle we were looking for but his service was great
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2014
It was impossible to get anything accomplished with them by phone or email. They were desperate to make me come to their location before they would be of any help. They need to realize we are in a new age when it comes to car buying. Most of it can be accomplished without an in person visit.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2013
Aymen Alrdany was great, very helpful and patient,
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 16, 2013
Called us immediately, but price was non-negotiable.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 9, 2013
they got right back with me. I was happy with the service
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 27, 2012
Got a great deal due to the info provided by Car Gurus and the dealerchip service was excellent.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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