Sterling McCall Acura

10455 Southwest Fwy
Houston, TX 77074

Sales: (832) 956-0447

Service: (713) 596-2332

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/04/11/18/04/2016_lexus_nx_200t-pic-8165563965915455543-152x114.jpeg

2016 Lexus NX 200t F Sport FWD Used Cars in Houston, TX 77074

Great Deal

Price: $29,996

Mileage: 18,457

Location: Houston, TX 77074

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Atomic Silver Description: Used 2016 Lexus NX 200t F Sport FWD for sale - $29,996, 18,457 miles
https://static.cargurus.com/images/forsale/2018/05/02/13/19/2012_gmc_acadia-pic-7766071623957359626-152x114.jpeg

2012 GMC Acadia SLE Used Cars in Houston, TX 77074

Great Deal

Price: $12,993

Mileage: 70,336

Location: Houston, TX 77074

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Medium Brown Metallic Description: Used 2012 GMC Acadia SLE for sale - $12,993, 70,336 miles with Bluetooth, Acoustical Package, Remote Start, Navigation System, Storage Package, Preferred Package
https://static.cargurus.com/images/forsale/2018/05/04/18/06/2015_fiat_500-pic-7951513348789850789-152x114.jpeg

2015 FIAT 500 Sport Used Cars in Houston, TX 77074

Great Deal

Price: $8,996

Mileage: 15,163

Location: Houston, TX 77074

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Bianco (white) Description: Used 2015 FIAT 500 Sport for sale - $8,996, 15,163 miles
https://static.cargurus.com/images/forsale/2018/05/10/18/03/2018_mercedes-benz_gla-class-pic-6133406219536054823-152x114.jpeg

2018 Mercedes-Benz GLA-Class GLA 250 4MATIC Used Cars in Houston, TX 77074

Great Deal

Price: $31,993

Mileage: 1,327

Location: Houston, TX 77074

Average time on market: 50 days Certified Pre-Owned: No Transmission: Automatic Color: Cirrus White Description: Used 2018 Mercedes-Benz GLA-Class GLA 250 4MATIC for sale - $31,993, 1,327 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2018/05/18/19/06/2016_ford_explorer-pic-6155851163716546422-152x114.jpeg

2016 Ford Explorer XLT Used Cars in Houston, TX 77074

Great Deal

Price: $25,492

Mileage: 14,068

Location: Houston, TX 77074

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2016 Ford Explorer XLT for sale - $25,492, 14,068 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/04/30/19/04/2016_mercedes-benz_e-class-pic-7738366863254935498-152x114.jpeg

2016 Mercedes-Benz E-Class E 400 Coupe 4MATIC Used Cars in Houston, TX 77074

Great Deal

Price: $34,996

Mileage: 10,573

Location: Houston, TX 77074

Certified Pre-Owned: No Transmission: Automatic Color: Mars Red Description: Used 2016 Mercedes-Benz E-Class E 400 Coupe 4MATIC for sale - $34,996, 10,573 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/03/15/01/44/2017_chrysler_pacifica-pic-3654717991319244716-152x114.jpeg

2017 Chrysler Pacifica Touring L Used Cars in Houston, TX 77074

Great Deal

Price: $20,498

Mileage: 40,570

Location: Houston, TX 77074

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Tusk White Description: Used 2017 Chrysler Pacifica Touring L for sale - $20,498, 40,570 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/04/09/17/47/2017_acura_rdx-pic-7423955183910892246-152x114.jpeg

2017 Acura RDX Used Cars in Houston, TX 77074

Good Deal

Price: $28,496

Mileage: 5,017

Location: Houston, TX 77074

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Lunar Silver Metallic Description: Used 2017 Acura RDX for sale - $28,496, 5,017 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/18/19/06/2018_jeep_compass-pic-3713795525931357814-152x114.jpeg

2018 Jeep Compass Trailhawk 4WD Used Cars in Houston, TX 77074

Good Deal

Price: $23,492

Mileage: 15,595

Location: Houston, TX 77074

Certified Pre-Owned: No Transmission: Automatic Color: White Clearcoat Description: Used 2018 Jeep Compass Trailhawk 4WD for sale - $23,492, 15,595 miles
https://static.cargurus.com/images/forsale/2018/04/04/18/16/2017_acura_rdx-pic-9002666352283946592-152x114.jpeg

2017 Acura RDX Used Cars in Houston, TX 77074

Good Deal

Price: $28,496

Mileage: 5,426

Location: Houston, TX 77074

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2017 Acura RDX for sale - $28,496, 5,426 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/02/17/41/2017_ford_fiesta-pic-1087738813303721654-152x114.jpeg

2017 Ford Fiesta ST Used Cars in Houston, TX 77074

Good Deal

Price: $15,496

Mileage: 16,977

Location: Houston, TX 77074

Certified Pre-Owned: No Transmission: Manual Color: Shadow Black Description: Used 2017 Ford Fiesta ST for sale - $15,496, 16,977 miles
https://static.cargurus.com/images/forsale/2018/05/18/19/06/2012_cadillac_srx-pic-362213713390374254-152x114.jpeg

2012 Cadillac SRX Luxury AWD Used Cars in Houston, TX 77074

Good Deal

Price: $12,992

Mileage: 88,663

Location: Houston, TX 77074

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2012 Cadillac SRX Luxury AWD for sale - $12,992, 88,663 miles with Leather Seats, Sunroof/Moonroof, Wood Trim Package, Navigation System, Chrome Wheels, Bluetooth, Memory Package, Backup Camera, Remote Start, Trim Package
https://static.cargurus.com/images/forsale/2018/05/02/18/04/2017_acura_rdx-pic-7185170595984236063-152x114.jpeg

2017 Acura RDX Used Cars in Houston, TX 77074

Good Deal

Price: $27,994

Mileage: 9,430

Location: Houston, TX 77074

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Lunar Silver Metallic Description: Used 2017 Acura RDX for sale - $27,994, 9,430 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/04/30/22/17/2018_cadillac_xt5-pic-5210168296218617418-152x114.jpeg

2018 Cadillac XT5 Premium Luxury FWD Used Cars in Houston, TX 77074

Good Deal

Price: $39,995

Mileage: 13,784

Location: Houston, TX 77074

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Stellar Black Metallic Description: Used 2018 Cadillac XT5 Premium Luxury FWD for sale - $39,995, 13,784 miles with Memory Package, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2018/04/30/19/56/2015_lexus_rx_350-pic-7177641737994717640-152x114.jpeg

2015 Lexus RX 350 FWD Used Cars in Houston, TX 77074

Good Deal

Price: $24,495

Mileage: 46,589

Location: Houston, TX 77074

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Lining Metallic Description: Used 2015 Lexus RX 350 FWD for sale - $24,495, 46,589 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
May 24, 2018
When I got there they find out it’s sold and start showing me other cars - very BAD
Is this review helpful? Yes | No
May 22, 2018
They responded, I didn't. No fault of their own, I had just miss-clicked. Can't fault them for doing their part.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Danny! Please contact us if we can assist. :)
Apr 25, 2018
The best experience I've ever had buying a car. I rarely write reviews but I feel it's my duty to share my experience. When I expressed interest in a car I liked, I received a very pleasant call telling me it was still available. I immediately made an appt. When I got there everyone from financing down to the office staff were beyond nice. I made a purchase that day and I'm happy I did. I will refer everyone I know looking for a car to this dealership. A+++++ all the way.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words, we are glad to hear we could earn your business with A+ service!
Apr 12, 2018
Very quick feed back- response though, from 2 different “bots” I am sure as they were the exact same response- Got one from an Internet manager checking on my experience and answered all my questions- I can understand though, as I am sure a lot of cars get people spamming them. Still looking, I live about 400 miles from this dealership but would use.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your inquiry, Shane.  We appreciate your candid feedback and will be informing our General Manager Jim about your concerns. Thank you again!
Apr 2, 2018
cindymm
They transferred the vehicle today I was scheduled to be ther to look at it I live 5hrs away and I was 3hrs from there when he called me to let me know it was loaded up on the truck to go to another lot.
Is this review helpful? Yes | No
Response from current dealership owner:
I apologize that the vehicle you were interested in was moved to another lot. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Jim Smith
General Manager
jismith@sterlingmccallacura.com
Mar 19, 2018
Fast reply.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Cleais!
Mar 12, 2018
They were very helpful and informative.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Paul!
Mar 12, 2018
Seth Venezia
Contacted me immediately... car was sold but offered other options
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Seth for the kind words! We thank you for your business and look forward to your next visit!
Mar 11, 2018
Quick response time, very knowledgeable about vehicle and if did not know answer would look it up and get back with me. Easy online appraisals of your trade in is a plus. Have not decided which vehicle to go with but am happy with them thus far.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Cindy for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Mar 8, 2018
Saint7
I when there for my dream car BMW 4 series they have on their inventory. I got what I want and good deal too. Mr Thomas and Mr Darrell help me to seal the deal. Really great experience, quick and fast. Thank you
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Saint7 for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Feb 21, 2018
Guru5GQ83
Salesman will answer all your questions, and return phone calls. Five
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words for our staff, we appreciate it!
Feb 13, 2018
twas good, like the salesman we had.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words for our staff, we appreciate it!
Feb 11, 2018
Beebus
My salesman was very friendly and tried to make it right for me. The mechanics we're supposed to give my car a front end alignment before I took my car home for the first time. They didn't do it. Other than that I had a pretty good experience. I love my car.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback about your vehicle not being in alignment because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Jim Smith
General Manager
713.596.2314
Feb 11, 2018
Received an automated response, but nothing after that. Didn't let me know it the vehicle I was interested in was still available or not.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to fix this and to earn your business, please contact me at 713.596.2305. I look forward to speaking with you.

Kim Eddy
Sales Manager
Feb 10, 2018
Guru5811Y
Excellent service. Car and price as expected.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your inquiry!
Dec 14, 2017
jayaramunix
Amazing place.Best customer services.Mr Faser is a rock star.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Jayaramunix for the kind words! We thank you for your business and look forward to your next visit!
Dec 12, 2017
GuruD8VK9
Good follow up. Still in looking stage though
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Dec 6, 2017
gillette69
I got an immediate response (email) after I notified - via car gurus - of my interest.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Nov 29, 2017
As consumers, we should be informed of what to expect when visiting a place of business which is why I am taking the time to write this review of my personal experience at Sterling McCall Acura. I contacted this dealership on 11/28/2017 to test drive a used 2014 Lexus GS350 listed on the cargurus.com website and ensure that the car was in stock. I informed the dealership that I would be traveling 30 miles from my house and that I did not have any time to waste, and in turn they responded that they had the car and it would be ready to test drive when I arrived. I arrived on time and met with the sales person (Dammy) who said he had to retrieve the car. I waited for approximately 10 minutes and when Dammy returned there was no car. He stated that the car was having tire issues and had been sent to the service shop for repair the prior day to which I sharply questioned why I had not been informed before driving 45 minutes to the other side of town. He apologized and asked if I would like to test any other cars, and I stated I did not. I left feeling lied to and very frustrated so I called the sales manager, explained the situation, and asked why they had wasted my time. He stated how they have so many cars and that it's hard to keep track of all of them and apologized and said that he would personally call me back shortly to look for another car close to the same price range for me. I never heard back from him. I do not hold anything against the salesperson as he is not the one I spoke to on the phone who told me the car would be ready. I do hold the sales manager responsible because his attitude shows me that he does not care about his customers. I take this personally because my time was stolen from me and cannot be replaced. This was my experience, and I will be posting it on as many websites as possible to inform others until I hear back from this dealership.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback about your car buying experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Jim Smith
General Manager
713.596.2314
Nov 13, 2017
Fantastic, ended up buying the car!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Christy for the kind words! We look forward to your business with us again!
Oct 20, 2017
Called about a vehicle several times and never got anyone to talk to me for more than like 2 min and then when I finally got to the sales guy he said the vehicle was sold Then the next day I saw the car on their site and Cargurus for $1000 less. Unless they are giving away the vehicle I don't think there is a deal at their dealership that would make me want to go there.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Jim Smith
General Manager
713.596.2314
Sep 15, 2017
kalyons
Very pleased. Sales person was informative and not pushy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your inquiry, we appreciate it!
Aug 20, 2017
Worked tirelessly to earn my business.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your inquiry, Mitch!
Aug 12, 2017
Worst dealer I contacted them in the morning if the car still available They said yes do you want a drive test I said yes I'll stop by 3 I go and the guy don't answer so I walk in and somebody start to help me He said the car was sold last night and he try to sell a different car I said no and I left The original guy contacted me later saying he still waiting for me 3 days later I got mad because I already bought an other car and I said how unprofessional he is and I explained why He answer that he's been professional for 26 years and he will continue and I should wait for him He said this is no Walmart that you can just go with anyone He said he put the car away for me and he still have it So I said I already bought one ,what can I do And he said come over ,you can trade in the new one ,let's talk to fix it but today is my off day I said ok I'll try tomorrow I went again, straight with the guy and he said the same lie. The car sold last night but I have a lot of cars let me help you For me I'm no going back to that dealerships ever again No even if the call me to give me a free car Just a bunch of lies I can't call that professional!
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Fernando,

I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Jim Smith
General Manager
713.596.2314
Jul 25, 2017
Pushed for the deal and they worked with me. Left the dealership feeling great about my purchase.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Joe, thank you for your inquiry, we're glad to hear we earned your business and got you a great deal!
Jul 19, 2017
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Chris! We look forward to your business with us again!
Jul 18, 2017
Be prepared to ask every question to this dealership (or at least the salesperson I worked with) at least 3x before receiving an answer. Absolutely exhausted.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback about your experience, because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Jim Smith
General Manager
jismith@sterlingmccallacura.com
Jun 26, 2017
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your inquiry!
Jun 19, 2017
Great and easy to deal with. Met with Shelby and MJ and the entire process was smooth. If your in the market for a vehicle ask for either or. Love my truck!!
Is this review helpful? Yes | No
May 24, 2017
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Anabel,

Thanks for your review, and for being our customer!
May 17, 2017
Fantastic!
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Kathy,

Thank you for your review and positive feedback. We appreciate your business! Please come back to visit with us again.
May 11, 2017
I purchased from them! Great!!
Is this review helpful? Yes | No
Response from current dealership owner:
Haylee!  Thank you for being our customer!
May 3, 2017
Sent me several options.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Sherlon! We look forward to your business with us again!
Apr 10, 2017
Very satisfied with overall experience.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Fitsum for the kind words! We thank you for your business and look forward to your next visit!
Apr 1, 2017
My salesman was very helpful and considerate. He showed me great hospitality while I was there. He knew how bad I really wanted my vehicle and made sure I took the right procedures where it came to making my purchase. And Jennifer the finance manager provided excellent customer service. When I'm ready to get another vehicle, I will be at Sterling McCall Acura.
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Gerald,

Thank you for your inquiry and your kind words for our staff, we appreciate it and thank you for your business!
Mar 24, 2017
Risoca
Was working on getting information about this vehicle, but they decided it was to damaged to sell to me so they sent it to auction instead (makes sense right?) Very responsive otherwise.
Is this review helpful? Yes | No
Response from current dealership owner:
I apologize that the vehicle you were interested in was sent to auction. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Jim Smith
General Manager
Feb 25, 2017
Got back quickly but we are still figuring out what we want to do.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Lou for the kind words! We look forward to your business with us again!
Feb 23, 2017
dhowen47
I live in Kentucky and was prepared to fly to Houston to see the car, based on the description, the low mileage and the price. Having been burned less than a month before when I visited a dealer in South Carolina, I asked the sales agent "is this car EXACTLY as described in your narrative ?" The next day he called to say "well, we've discovered the car has a transmission and clutch problem which we intend to fix, then send the car to auction." I appreciated the call as it saved me a wasted trip but I do get concerned when information in the car description isn't accurate and complete.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for bringing this to my attention. I apologize that the information about the vehicle was not up to date. I would like an opportunity to fix this and to earn your business, please contact me at (504) 341-3300. I look forward to speaking with you.

Jim Smith
General Manager
Feb 11, 2017
stevegreen436
Showed up ,the car was dirty and not as discribed.Waste of time.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Steve, I am sorry to hear this happened.  If there's anything I can do to make up for this, please contact me.  Thank you.

Jim Smith
General Manager
jismith@sterlingmccallacura.com
Dec 6, 2016
They returned my call, just couldn't get together on a price.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to leave us a review! Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist. I look forward to speaking with you.

Waleed Elostaz
General Manager
(713) 596-2349
Oct 3, 2016
Very good. Professional and efficient. I enjoyed buying my car !
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Mark for the kind words! We are thrilled that you had such a great car buying experience! We look forward to your business with us again!
Sep 26, 2016
great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Curtis! We look forward to your business with us again!
Sep 16, 2016
Knowledgable staff!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Nicole for the kind words! We look forward to your business with us again!
Sep 8, 2016
Fast response - didn't purchase as we were a little too far off on price but wonderful customer service!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you McKinnley! We look forward to your business with us again!
Aug 10, 2016
They response me next hour and next day I went to dealership and bought a car. I have very nice experience with them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Sohill for the kind words! We look forward to your business with us again!
Jul 6, 2016
Will work with you.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Tammy for the kind words! We look forward to your business with us again!
Jul 1, 2016
I walked in for a test drive and it was clear no one was willing to help. Finally I approached someone and asked for Darrell, the dealer I had been in contact with. They said they would get him and walked off and didn't return. Another manager walked up to me about 10 minutes later, now 20 minutes after the scheduled drive time. The manager asked if I needed help, I said yes and again told him who I was looking for. after making the call, the manager informed me that he was not in the office but was on his way back. He then had Mike assist me. Mike was nice, offered water but was not knowledgeable on the car I was looking for. I asked if they still had the Prius in that I came in to test drive, and he told me no that it had been sold the previous day. This was upsetting as I called before I came in and asked if it was still in and Darrell told me it was. Mike then tried to find me a Prius around town that he could get for me but I soon walked out when he didn't know what the "1,2 and V' meant. (Prius 1, Prius 2, and Prius V).
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback about this problem about the vehicle being sold and that you were not assisted, because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (713) 596-2349 so I can learn more?

Wally Elostaz, General Manager
Jun 26, 2016
The salesperson Darrel was very nice, knowledgable and attentive. My experience was positive.
Is this review helpful? Yes | No
Response from current dealership owner:
Adrian, thank you for your kind words for Darrel!
Jun 24, 2016
jillehawk
It was the classic bait and switch. The car did NOT have the options advertised and, after driving 50 miles to the dealership, they said it was a "misprint" and offered to sell me something else, of course at a higher price. I do not want to even do business with dealers like that.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback about this problem with the misprint, because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at 713-5962314 so I can learn more?

Wally Elostaz
General Manager
Jun 23, 2016
Dale Moore
5
Prompt, courteous, and knowledgeable follow up.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the kind words! We look forward to your business with us again!
Jun 12, 2016
The dealer was great.Great service.I can say that I am satisfied.The salesman made me fill like family. I had a little issue at first but the service team there is great. I would tell anyone to go and buy a car from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Otis, I thank you for your business and I do apologize for what you are experiencing with the vehicle after the purchase. Can you please contact me so I can try to make this right?

Wally Elostaz - General Manager
welostaz@sterlingmccallacura.com
Read 5 old reviews
Feb 7, 2014
They were great! Made us a good deal and we are very pleased.
Is this review helpful? Yes | No
Jan 2, 2014
Great people
Is this review helpful? Yes | No
Mar 12, 2013
did not buy a car here but was a pleasant experience
Is this review helpful? Yes | No
Mar 6, 2012
Called 3 times, no answer.
Is this review helpful? Yes | No
Feb 12, 2012
Slow sales people make you waste your time
Is this review helpful? Yes | No

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