Stellar Auto

2220 N Hollywood Way
Burbank, CA 91505

Sales: (818) 946-0155

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2009 Hyundai Azera GLS Used Cars in Burbank, CA 91505

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Location: Burbank, CA 91505

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All reviewers have been verified to have contacted this dealer – Learn More
Aug 16, 2017
johnjf40
They promptly replied to my inquirie, I did not respond yet.
Is this review helpful? Yes | No
Aug 15, 2017
Eranaviv
Quick to respond to my call. Very clean lot. Wasn't willing to negotiate as expected, but very clean looking cars and fair priced. Would consider going back in the future.
Is this review helpful? Yes | No
Aug 13, 2017
Erik Duncan
I had a colorful conversation about them not getting back to me. They agreed to me more prompt, then a few more emails later I never heard from them again. Ran my credit though, what a waste.
Is this review helpful? Yes | No
Aug 9, 2017
Dealer contact me on the same day, offering to help on anyway.
Is this review helpful? Yes | No
Aug 8, 2017
Guru9SH9X
Good experience. Helpful but not at all pushy. Pretty straightforward. This is assuming all goes well with the car, but it seems to be all good. The car was as expected based on the listing, no surprises. I knew the price "out the door" before going in person. The only "upsell" was that warranty options were offered, which is a nice option to have. Otherwise, no price negotiations.
3 of 3 people found this review helpful.
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Jul 31, 2017
Guru953G9
Quick response with all my questions answered.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 28, 2017
I had a great experience! Just waiting to waiting hear about a extended warranty.
3 of 3 people found this review helpful.
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Jul 22, 2017
I drove 30 miles to this dealer on saturday afternoon to see a car.. sales people they were care less and i was waiting to talk to somebody for 10 minutes nobody would help me with car finally i left. I do not recommend anyone to this dealer ship period.
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2017
The salesman was nice and professional but once I purchased the car he assured me, he'd contact me after he got me a key made for the car and now he won't respond to my telephone calls. The key that was given to me doest have the key remote for the doors trunk nor the alarm. So with each startup the alarm sounds...
7 of 8 people found this review helpful.
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Jun 28, 2017
Prompt response
2 of 3 people found this review helpful.
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Jun 25, 2017
The car listed had been keyed in the drivers door. This did not appear in the listing. Also when we got there, there was only one salesperson and he was busy
9 of 12 people found this review helpful.
Is this helpful? Yes | No
Jun 21, 2017
Good people
3 of 4 people found this review helpful.
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Jun 8, 2017
I came into stellar auto looking for a reliable car, and the workers were patient with me until I decided on a Honda! They got me approved quickly and they went the extra mile by washing the car and making sure I was out of there as soon as possible, they even got me a great deal on warranty for my new car! Would def recommend, the customer service was excellent and made the car buying experience great.
6 of 6 people found this review helpful.
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Jun 7, 2017
Very professional
4 of 5 people found this review helpful.
Is this helpful? Yes | No
May 17, 2017
Stellar Cars were friendly and willing to work with me.
6 of 8 people found this review helpful.
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May 8, 2017
The car was crazy dirty, multiple problems, under staff and the gas tank was empty when I test drove it the hazard light came on. Will not recommend this dealership to anyone, if you do go there go with a pre approve loan.
18 of 22 people found this review helpful.
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May 8, 2017
Very professional. Patient made sure I was okay with my payments . Good company
4 of 5 people found this review helpful.
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Apr 27, 2017
Ari & Bella were more than helpful on making it a simple & fast purchasing process.
8 of 8 people found this review helpful.
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Apr 27, 2017
Excellent
6 of 11 people found this review helpful.
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Apr 24, 2017
PrincessSophie
I didn't make it on time for the car that I really wanted however they were nice to deal with
6 of 6 people found this review helpful.
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Apr 23, 2017
These guys have the best prices on great stock. Sean is the best one there.
4 of 6 people found this review helpful.
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Apr 22, 2017
GuruZW8K
Went above and beyond as far as customer service, followed up on appointment, had the car washed and ready to go. Hopefully they can work out financing too.
5 of 5 people found this review helpful.
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Apr 20, 2017
Very straightforward and knowledgeable.
4 of 4 people found this review helpful.
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Apr 16, 2017
Extremely unprofessional. I still want the car they have advertised but refuse to do business with them. I called for the best price and they told me I had to physically go to their dealership. When I explained that I was three states away it did not matter. They don't do any business over the phone or the net. They seem to be stuck in 1980.
10 of 25 people found this review helpful.
Is this helpful? Yes | No

Response from Stellar Auto:

David, one of our goals is to avoid a waste of customer's and our own time. That's why in the description of every car we clearly state that we don't haggle on the price. Our best price is given upfront in the ad.
Apr 11, 2017
Great Place easy to deal with just a pleasure
6 of 8 people found this review helpful.
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Mar 29, 2017
Perfect car buying experience
5 of 7 people found this review helpful.
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Mar 27, 2017
Not good. Sales person, talking finance that's not his job. Finance manager doesn't call, you back .
6 of 18 people found this review helpful.
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Response from Stellar Auto:

Hello Kirk, sorry that we have highly trained sales staff that knows a lot about financing. We don't have a finance manager position in our company as we already require each salesperson to be educated in that field.
Mar 22, 2017
JoseApolinar
Great service
7 of 10 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2017
Very informative and friendly! Responded right away!
4 of 6 people found this review helpful.
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Mar 18, 2017
The vehicle had many issues that the dealer was not aware of and they had no flexibility in price even after problem areas were pointed out! They should know the vehicles condition before advertising for sale and some minor cosmetic repairs would be appropriate, especially when holding firm on price
16 of 17 people found this review helpful.
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Mar 18, 2017
Terrible, terrible, terrible ....customer service is horrible. Very shady. Stay away from this dealership. I dealt with Bella and Sean. I was very interested in buying a vehicle, but they gave me the run around and to find out they sold the car in the process. They never returned any phone calls. Read all the reviews before dealing with them. I wish I had done that before wasting my time with them.
11 of 18 people found this review helpful.
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Mar 15, 2017
5
Dealer responded in a timely manner. Tried to negotiate a deal but the price was firm. No issues with this dealer.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2017
Great communication but change price over night
6 of 9 people found this review helpful.
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Feb 27, 2017
I text them my number and few minutes they return my call we set appointment the next day and I went there we did the transaction and everything went right.
11 of 13 people found this review helpful.
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Feb 25, 2017
They were business-like but a little brusque. The car was sold without me having a chance to make another offer.
6 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Stellar Auto:

Jon, sorry for your inconvenience, but we offer fair and simple no-haggle pricing. Therefore, we don't consider offers.
Feb 20, 2017
I met with Ari and test drove the car. It was a very positive experience. It was simply the wrong car for me. I would do business with Stellar in the future.
5 of 6 people found this review helpful.
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Feb 17, 2017
yukon12hybrid
Sean was friendly and answered all questions. I would recommend.
3 of 6 people found this review helpful.
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Feb 6, 2017
MarcoGianuzzi
They responded promptly to mail mail by telling me to phone them. I contacted them and asked few questions and if the price was negotiable, they said it was not negotiable at all. I don't really like to do business with someone that doesn't even give 100$ discount, we all know they have margins and it just looks good to throw something in to the customer, I will not drive to you if this is how you do business. Never went to see the car.
30 of 37 people found this review helpful.
Is this helpful? Yes | No

Response from Stellar Auto:

Marco, we do clearly state in the description of every car the fact that our prices are no-haggle. We do not want to waste anyone"s time so I don't see how that could be any of our fault.
Feb 1, 2017
Cavalier_2106
Excellent people to deal with. No Hassell and no haggle. Good selection of cars.
8 of 11 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2017
JFalat
Had a confirmed appointment with Bella at 10:30. Drove through terrible rain to keep appointment only to find out she wasn't there when we arrived. 'Shawn' told us the car was off site and it would take about 15 mintues to retrieve it. We said sure but wanted to look at the Carfax. That turned out to be a mess. The car had been in 2 accidents, had front end damage in one and airbags deployed. But like Shawn states "only one time did the airbags deploy"...what???? I would never deal with this place again!
27 of 34 people found this review helpful.
Is this helpful? Yes | No

Response from Stellar Auto:

Hello J, sorry you had to drive through the rain. We are all about not wasting anyone's time including ours. We are always willing to send you a carfax before you come out to see a car.
A good percentage of cars on the road have had accidents. What really matters is if they were fixed by reputable body shop to insurance industry standards. So there is nothing wrong with a dealer selling a car that has been properly repaired or a customer wanting to buy it. Especially if it is at a lower price. Again we apologize for your inconvenience.
Ted
Dec 24, 2016
This dealer was great, Bella was very professional and very nice. I enjoyed working with her.
5 of 8 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2016
Romeoanaa
He contacted me but after while
3 of 13 people found this review helpful.
Is this helpful? Yes | No
Dec 11, 2016
Had to call multiple times and email multiple times to request carfax and when I called today their inbox was full so they couldn't take voicemails.
27 of 33 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2016
We wound up buying a different car. It was a great experience Shane helped us find a few suv to test drive. We drove several after the Ford but non of these really grabbed my wife's attention. Shane reminded us to check the Web site for vehicles as they had more at another lot. It was one of those we wound up buying. Very attentive salesperson who never pressured or rushed us. One of our best car buying experiences.
6 of 10 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2016
Estavivi
Awesome experience!!
3 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2016
Fast easy experience
3 of 5 people found this review helpful.
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Nov 6, 2016
Test drive car. No haggle, no hassle guy's.
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 3, 2016
Car had problems. They fixed OK.
3 of 11 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2016
contacted me via email and call so far so good
2 of 4 people found this review helpful.
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Oct 6, 2016
Rhinobullet82
Bought a $23,000 dollar SUV cash. Upon test drive I noticed brakes were squeaking. I was told that they would have brakes checked. Next day Oleg said brakes were at 40% and if they were bad to call back And they would take car of it Took SUV to 2 different mechanics that speciized in porsche, and guess what the BRAKES WERE BAD! I TRIED calling for days and no one would get back to me. After posting a bad review on yelp I recorded call from owner saying that they had made a mistake and would refund me half of what I paid to get brakes fixed. Brakes on this car are $2400 !!!! I found a trusted mechanic and paid $1400 which means I would still be out $700.! I never got to get my $700 back because a emergency came up and I didn't have my phone to call him and inform them I couldn't make it. Now he won't return my calls at all!!! Do yourself a favor and look at all the bad reviews on yelp. I assure you they are true. I would have settled on getting my half of the cost of the brakes. Trust me PLEASE SPEND YOUR MONEY ELSEWHERE. They have no ethical morals at stellar autos
57 of 66 people found this review helpful.
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Oct 3, 2016
Horrible experience! They sold me a car with numerous problems. The warranty I purchased from them wouldn't cover the problems under warranty because they said I purchased a defective car. Stellar promised to fix it, but gave me the run around and stopped answering my calls and emails. Save yourself some time and go elsewhere!
48 of 52 people found this review helpful.
Is this helpful? Yes | No
Sep 22, 2016
Presented opportunity for contact
1 of 6 people found this review helpful.
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Sep 18, 2016
Jayluv1
5
They contacted me fast but sold the car even faster. Good experience.
5 of 9 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2016
Just bad service... I wanted to see the car... It was not available. I made a appointment and the never scheduled me..
21 of 25 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2016
great, need to visit dealership
2 of 8 people found this review helpful.
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Aug 25, 2016
Yes, I have been out of town since contacting Stellar but plan on calling early next week for an appointment and possibly a test drive if it is still available then. Thank yuo
1 of 6 people found this review helpful.
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Aug 15, 2016
Got a feedback regarding the sale of the car
2 of 6 people found this review helpful.
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Aug 10, 2016
Painless transaction!
3 of 5 people found this review helpful.
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Jun 15, 2016
Got a little crosswise on some of the paperwork, but friendly people and a car with which I am very pleased.
3 of 3 people found this review helpful.
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Jun 6, 2016
They were very helpful but i was owed to get some few things minor on my car. I was going to get a call to when the parts would come in so i could go get it fixed and have yet to hear from them. I just think excellent service would had been to keep your word.
6 of 7 people found this review helpful.
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May 30, 2016
I was extremely unhappy with my experience the car comes as is with no warranty but you can't test drive before your credit is checked.
19 of 20 people found this review helpful.
Is this helpful? Yes | No

Response from Stellar Auto:

We do not check credit before a test drive
May 30, 2016
I enjoyed looking for the car of my dream and thanks for helping me.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
May 16, 2016
Oleg is a good guy
1 of 6 people found this review helpful.
Is this helpful? Yes | No
Mar 23, 2016
Nice to work with.
1 of 5 people found this review helpful.
Is this helpful? Yes | No
Mar 12, 2016
Everyone was very nice and easy to work with.
1 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2016
Great dealer. I was able to negotiate a great deal n they took in my trade in . I will definitely be back .
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 1, 2016
Spent the time to look at a 2008 Lexus for Blue-book value no less. Offered them CASH, and the deal I got was 300.00 off their asking price. (Really??) OLEG was nice enough to sweeten the deal just enough in fees that I obliged and was ready to pick up the car in 24 Hours. Upon exiting the car lot, Noticed a rather large dent/scratch in the passenger door. Decided, I wasn't going to let it effect my decision. Oleg stated ALL SALES FINAL. Now, the reason for going to a professional lot in the first place rather than a private party is to gain some assurance. I was already starting to feel wierd about the deal. Just coming back from my test drive, the SUNROOF WOULD NOT CLOSE ON THE CAR. I stated I would be there with 10,500.00 for their 152,000 mileage vehicle in 24 hours providing they fix the sunroof. I was told no worries. "Arri" calls me the next day and says the sunroof "You have to jiggle it" as it has an issue - and I would need to take the car as is. KEEP YOUR CAR that has been sitting on the web now for over three months. I find the situation hilarious. The only thing STELLAR about this place is their amusing ignorance. Oh, by the way guys . . . IT WOULD REALLY HELP SALES IN THE FUTURE IF BY VIEWING A CAR BY APPOINTMENT - YOU WASH THE CAR FIRST. REALLY?? an inch of black soot on a car by appointment with a dirty windshield? Car lot is listed beneath airport grounds. Get a clue! “Arri” honestly must think he's doing me a favor by me paying him book value for a high mileage car..... RUN, DON'T WALK from these guys. ** Already got harassing calls from Arri when he seen my Yelp review. These are the professional guys you are dealing with! Figure out if you want to waste your day going to view their selection of high mileage cars.
30 of 32 people found this review helpful.
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Jan 3, 2016
Good experience!
1 of 3 people found this review helpful.
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Dec 14, 2015
Very dirty location and the condition of the car was very rough
11 of 12 people found this review helpful.
Is this helpful? Yes | No
Nov 17, 2015
Nothing bad to report, car was not what I was looking for.
1 of 2 people found this review helpful.
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Nov 11, 2015
good deal..no problems
1 of 6 people found this review helpful.
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Oct 16, 2015
great did everthing they where do to with a smile
1 of 2 people found this review helpful.
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Oct 8, 2015
It's da bomb
0 of 3 people found this review helpful.
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Sep 25, 2015
Car was completely filthy and took over 20mins to be greeted
10 of 12 people found this review helpful.
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Sep 2, 2015
A great buying experience. Very happy with the Jeep purchased. A dream come true for my family member: her first car was exactly what she wanted.
1 of 1 people found this review helpful.
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Read 45 old reviews
Aug 11, 2015
The car ended up not being "my car," but they were very easy to deal with and absolutely no pressure.
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Aug 2, 2015
Car was in the shop when I first inquired about the car (which is fine, I'd want it to actually be looked at before I decided
4 of 5 people found this review helpful.
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Jul 22, 2015
Stellar Auto lives up to its name. I bought a 2013 Toyota Sienna - it was in great shape. Logan had the CarFax ready for me and he was very accommodating in terms of giving me plenty of time to get the car checked out by my mechanic. Making the deal was easy and pleasant. I would definitely consider buying from them again.
2 of 3 people found this review helpful.
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Jul 20, 2015
I bought the pt cruiser the next morning on July 9th. I'm happy with the car and is what I was looking for. Thank you.
3 of 3 people found this review helpful.
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Jun 30, 2015
Very bad car lot. Made me travel houndreds of miles just to find out the car had been repainted and cut wires probally in a accident but of course they don't know anything it's clean car fax
11 of 12 people found this review helpful.
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Jun 20, 2015
Did a great job helping me contact the bank and come to a great agreement with the car price. Definitely recommend them to anyone looking for a good priced and good quality car.
2 of 2 people found this review helpful.
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Jun 19, 2015
Great
0 of 3 people found this review helpful.
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Jun 10, 2015
67siia
I have had good experiences in the past but buying from Stellar Auto Inc. has been the best thus far. Logan took care of business. He was very quick to reply to my numerous inquiries and provided accurate information. Very pleasant person to deal with. Access and parking can be hectic but, the buying experience made it worth it. Prices are reasonable and willing to negotiate for a realistic price. I highly recommend them; from a happy owner of a 2005 Jeep Grand Cherokee Limited
1 of 2 people found this review helpful.
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May 16, 2015
seemed honest
1 of 3 people found this review helpful.
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Apr 22, 2015
A Good Dealership to do business with. (and that's a hard thing to say about any used car dealership, and mean-it) no hard sell tactics, no pressure.
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Apr 15, 2015
They let me take the car to my mechanic to get it checked out before buying. It was as promised. No drama. No games.
2 of 3 people found this review helpful.
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Mar 23, 2015
locoricoban
great response
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Mar 16, 2015
At first, I was skeptical to go here because of the price being lower than anywhere else. It kept bugging me that there would be something majorly wrong with the car and I would be wasting time, boy, was I wrong :). After checking out all options in my area and not finding the one I really liked, I called Stellar and made an appointment to come see their car. I also called a mechanic in their area and wanted to have that car inspected before buying it. When I got there and talked to the salesman whose name is hard to pronounce, I asked if inspecting the car was okay. He smiled at me and said,"we have already inspected this car, but you're more than welcome to do it again." So I went to the mechanic and three hours later, I was on the way to sign the paperwork. Of course there were minor things that it needed, but for the price, it was fine. They also offered me a deal for an extended warranty I couldn't pass on. Very happy overall with the ease and professionalism of this dealer. Without a double I would recommend them.
1 of 1 people found this review helpful.
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Mar 3, 2015
Manny91607
5
They worked out an awesome deal for me for a car in superb condition. What else can I ask for?
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Feb 11, 2015
gijoekp
Actually called me back and verified if I got the carfax. Good stuff bruh
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Feb 3, 2015
I know I have poor credit And is being fixed. But they say they work with people with poor credit but they would not budge, they wanted over 50% down and for 3 years payment rather than 5 years. So the bank says... he would go outside the office to talk to talk to the bank. Who does that!
4 of 5 people found this review helpful.
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Jan 26, 2015
shintz677
excellent employees
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Jan 16, 2015
Great!
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Jan 4, 2015
We were coming from vegas so they made sure we had all paperwork before we came to avoid delays and us being upset because of not having all the proper paperwork. Beautiful car! My family and I love the car.
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Nov 30, 2014
Cube_1018
Ok
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Nov 26, 2014
very accommodating. I didn't purchase from them but their customer service was excellent.
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Nov 19, 2014
Excellent. Even tho I didn't buy these guys are good and no pressure!! Wish all sales people were like these guys.
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Oct 22, 2014
Tom_Shelling
25
Bought my rare Cadillac here and couldn't be happier. This dealer has made my dream come true in acquiring long awaited car. Would recommend them to everyone who wants to buy a hand picked cherry and receive great service.
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Oct 3, 2014
Nice car
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Sep 28, 2014
Made a fair deal
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Sep 18, 2014
Audi4eva
So I was looking for a used Audi and it's been quite of a journey. They have many issues if not well maintained and cared for. This dealership has provided me with an excellent service and very clean car. They included a warranty with it as well, which I think is something that all dealerships should be doing. I will recommend them and comeback for the next car.
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Sep 14, 2014
The car was filthy,broken cup holder, broken lid on driver door side compartment, broken headlight washers.
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Sep 3, 2014
They were okay. I feel like they didn't know much about cars, they were pretty young and every time you ask them a question they always had to look it up. The jeep was awesome just the brakes didn't work well and the steering was off, but they were firm on the price and would not lower it. They also had ants crawling around all over the desks and one guy kept laughing at every question I asked it was just rude and not the best experience.
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Aug 18, 2014
good
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Aug 10, 2014
Yakov_Smirnoff
25
They have responded to me right away and asked me to come in to check the car I was interested in. After a test drive I was able to negotiate a discount for the car which was nearly perfect. I highly recommend this place and Oleg is great guy to deal with. Thank you Stellar.
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Jul 4, 2014
Barry was fair to work with but don't trust Oleg. Turned out the vehicle has major repair issues but they prefer not to know the problems so they don't have to fix them.
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Jun 11, 2014
Worked with Barry at stellar and he is a no hassle salesman. Great to work with and he will help out anyway he can! Best dealer experience I've ever had.
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Jun 4, 2014
Sherrie0412
Bought with these guys. So far so good. Fair.
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May 31, 2014
Sasha_1
55
Instant response from this business. They were very professional and welcoming. I ended up going to their dealership and buying a really clean Honda. Recommend to all who looks for a clean and reasonably priced car. Thanks Stellar Auto.
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May 16, 2014
very good
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May 6, 2014
I asked them something i they were rude. Bad service
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Apr 30, 2014
No pressure dealer walked out with a great car. I was told there would be gas in the tank when i drove off, but i was almost on E. Other than that good experience
Is this review helpful? Yes | No
Feb 11, 2014
Responded right away, excellent customer service, Barry was professional and highly knowlegable, he answered all my questions. Great experience.
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Oct 13, 2012
very curtious and proffesional bunch of guys. a total no pressure dealership.i was so suprised,these guys even let you take a test drive alone so you are not under any kind of pressure.Definately not pushy at all.I feel sad i didnt buy a car from them.the least i could do is come on here and give them a good review
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Oct 13, 2012
Dealer was OK to let me take the vehicle to objective AAA mechanic for inspection, but didn't tell me the car had no gas, didn't even help me to put my wheelchair back into my car, and didn't even care that the car had an estimated $3000 worth of needed repairs. He appears to be only interested in the BUCK, and not making fair deals or making any repairs to the vehicles.
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Jul 4, 2012
Horrible experience!! Their follow-up was terrible and they played games on the out the door price. I would never recommend this dealership.
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Apr 28, 2012
Vlad and his brother are very nice and really made it easy to buy my son his used car!
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Mar 2, 2012
About the best experience I've ever had when purchasing a vehicle. No bs, no pressure, no gimmicks, what you see is what you get. I have no problem in recommending them if you're looking for a "pre-owned" vehicle.
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Dec 16, 2011
Thank you for your personal attention, great service!
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Dec 11, 2011
Purchased this car, very pleasant experience, good price
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