Spot Motor Group

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14885 N 83rd Pl, STE 101, Scottsdale, AZ 85260

Sales: (480) 703-0516

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Jan 29, 2016
LakeHavasu
5
Dealer agreed verbally on trade in value of $13, 200 by text messages and then changed it on paper to $12,100 claiming that the $12,100 trade-in amounted to $13,200 trade-in value because he saved me $1100 in vehicle taxes. Gross Value and Net Value are two different things. I drove from Lake Havasu City to Phoenix and wasted an entire day only to have the dealer change price from $13,200 trade in to $12,100. He counter-offered to split the difference, I walked from the dealer without hesitation. Lesson learned, stick with the larger dealerships.
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Response from Spot Motor Group:

Terry, thank you for your feedback.  I did agree to a $13,200 net trade value (with your tax savings) and am still willing to offer that to you and I am very sorry that there may have been a misunderstanding over the phone.  Please call anytime with any questions you may have. Thank you

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