Sports and Imports, LLC

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3949 Ringgold Road
Chattanooga, TN 37412

Sales: (423) 321-8319

Today 10:00am - 8:00pm
(Open Now)
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Jul 10, 2017
Response was quick and courteous. I had asked a couple questions which were not directly answered (through phone text) but was told we could work-out details once we drove down (we live 1 hour from Chattanooga). I had told the dealer when we would get there and even gave an approximate time. Vehicle wasn't on the lot when we got there, had to wait about 20 minutes for it to return ("partner was cleaning it up"). When it did get there, first thing I did was look it over, noticed the entire under-body and wheel wells had been painted one color (and "partner") was touching up spots of rust around door handle (trying not to let me notice). This obviously was a "northern" vehicle and had significant rust and they tried to conceal it. When I addressed this, they tried to explain it away and then when I stated i wasn't interested, tried to offer me something else on the lot. These are items which could have been discovered if I had pushed harder from the beginning, but given their reaction to everything I doubt they would have been honest with the answers. They did have many nice looking vehicles on the lot but I would advise asking lots of questions and really looking at the vehicles prior to buying any.
3 of 3 people found this review helpful.
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May 23, 2017
Good communication. Dealer answered my specific questions. (Did not buy the vehicle due to fabric interior)
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Apr 5, 2017
After communicating back and forth several times about a vehicle of interest and having assurance that there was nothing alarming wrong with the vehicle. We arranged banking needs and went to the expense of flying to Chattanooga, and a hotel stay to purchase the selected vehicle. Upon arrival we immediately recognized the motor was not in good running condition as it was knocking very badly. Three different stories from salesmen from it just started making the noise that morning to it had been like that for days was what we received. No apologies or regrets for what our family just paid out for absolutely nothing. They however did suggest putting another motor with 180k+ miles on it or to buy it the way it was and use the warranty they offer to get it repaired. Mind you, I specifically let them know that we planned to leave for Florida on a family vacation in five days. Obviously we declined their attempts to make the sale. A good salesman would have taken the opportunity I gave them when I sent a last minute note asking if there was anything we needed to know the night before leaving to purchase the vehicle. At this point we could have cancelled without any penalties. Who knows maybe they would have had something else we would have been interested in if we felt we could trust them. Luckily for us we were able to find another business and found the perfect vehicle for our family.
5 of 5 people found this review helpful.
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Apr 5, 2017
Great Place to do Business with !! WE bought the 2008 Avalanche there !!!
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Mar 30, 2017
Acjohnson0094
The man was very rude to me and talked to me like I was a child
1 of 1 people found this review helpful.
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Jan 6, 2017
Good,easy experience
0 of 1 people found this review helpful.
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Aug 13, 2016
They responded immediately, A 1 service !
0 of 1 people found this review helpful.
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