Southern Chevrolet

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GM Certified Internet Dealer

2255 S McKenzie St, Foley, AL 36535

Sales: (251) 943-8505

Service: (877) 237-1191

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 12, 2017
I began messaging this dealer a week before my visit. Everything was quick and easy especially the emailing back and forth. Unfortunately, the vehicle sold before I made my trip, BUT they had enough respect for me to tell me prior to my visit that it was sold. Very polite and easy to work with
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Response from Southern Chevrolet:

Thank you for the feedback.  Sorry to hear that the vehicle sold before you could make it in.  Hope you will keep us in mind next time you have any sales, service, or parts needs.
Mar 6, 2017
Would not give me straight answers. Unwilling to talk business over the phone. This left me with the perception they were not being honest. May not be a fact but it was my perception
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Response from Southern Chevrolet:

Jason, please give me a call at the dealership so that I can clarify the situation.  Ask for Lee when you call.  100% Satisfaction is my goal, and I do not wan anyone giving less than that from our dealership.  Thanks and I look forward to hearing back from you.
Mar 2, 2017
Dealer response was quick
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Feb 2, 2017
John was our sales person he was terrible we had been talking emailing him for days I live in TX the Tahoe was for my daughter in FL we talked to Katherine on the phone told her our bottim dollar of $10,000.00 she said that she could probably do that we got there John helped us we drive the tahoe it would not shift gears they had 3 hours beside the week corresponding with them to get the vehicle out and check it out I drove 7 hours to make the deal John would not even work with us he actually told us of a used car daketshio down the road from his lot and we said wow you are sending us to another dealer he said I get paid commission it doesn't matter if I sale a car or not. He was so unprofessional I have never encountered anything like this in buying a vehicle in my opinion he is bringing a bad reputation to your dealetship all our family live within a few hours from Foley we have friends in the Foley Robertsdale area and word of mouth couldn't be very good for him or your business glad I got this email survey I was going to call his boss this week anyway Thank You
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Dec 20, 2016
We drove from Dothan Al. to Foley Al. for this car and it was well worth the Drive, Very satisfied with the service.All the staff were very nice. Our Salesman Mark Manley made us feel right at home,Very good Company to do Business with.Carolyne.
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Nov 27, 2016
Dealer was very pleasant. Let me know all about the car and set a date a could come visit.. Overall awesome group.. Keep up the good work...
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Oct 30, 2016
Was told that the car could not be sold because of air bag deployment.
2 of 3 people found this review helpful.
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Sep 3, 2016
The staff was great to work with! Great customer service from Donnie /salesman . Will definitely go back when ready to purchase.
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Jul 29, 2016
Responded quickly but sold car before we got there.
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Jul 24, 2016
This was the worst car buying experience I've ever had. I live in Mississippi and drove almost 100 miles to this dealership because I was told that they would accept any reasonable offer for the car I wanted. To when I get there the dealer tells me we're not moving on the price and said he was sorry I was mislead. One last thing there is a dealer named CHRIS and if you go to this dealership avoid him. He is your proto typical cold salesmen that wants nothing but to screw you over.
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Jul 7, 2016
It was really awesome! We made deal over phone and all I had to do when I went to dealership was sign the papers and drive my car home! Awesome! Mark and Chris were great to deal with and very friendly!
0 of 1 people found this review helpful.
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Jun 17, 2016
Great communication with sales rep.
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May 18, 2016
Great communication and follow-up. Unfortunately the vehicle did not have all the options I desired.
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Feb 21, 2016
Truck was in horrible shape but there were no pictures showing the body damage or mention of the massive oil leak
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Feb 3, 2016
Vehicle had been sold prior
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Jan 24, 2016
attentive. kept me up to date on inventory, making suggestions to assist in my quest to procure the perfect combination between truck price, size, condition, and history.
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Jan 12, 2016
Good experience. I dealt with Terry and he was very helpful.
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Jan 7, 2016
Very easy to work with!
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Jan 6, 2016
Good experience no bull everything was ready when we showed up. We had done all the research ahead of time and planned to test drive, sign papers and leave. No haggle, set price before we showed up and all went as planned. Chris was great to work with. Thanks Jason
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Dec 1, 2015
Dealership called me on the truck very nice ppl
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Nov 30, 2015
Dealer made contact with me, I returned her call, she promised to send interior pictures, but never responded again. I left messages, but still no response, even if the car was sold, at least let me know that much... Very unprofessional, to say the least.
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Nov 5, 2015
The lady that contacted me was very motivated but car had already been sold she has very good customer relations. She also was very understanding.
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Aug 29, 2015
Very nice people to deal with will call and deal with them again.
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Jul 7, 2015
great
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Jul 3, 2015
Excellent dealer, quality experience
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Jun 18, 2015
Dealer was quick to respond to my inquiry on this vehicle.
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Jun 6, 2015
Well probably typical Angela's name is on the e mail. I call leave a message which doesn't get returned phone call. I call myself and speak to Rick only to find out the car went to auction due to tranny problems or something. Why even put it Up. Then Rick tries to sell me a vehicle about 3000 over what I was looking at. Then low and behold Angela calls me back some 3 or 4 days later and had no clue. She was suppose to e mail me pics of a Chevy in my price range that day and still nothing. I think they are not very good with their online presence. Thats just my experience. You want to spend this much. Well we have one that's 3 thousand more. I'll take pics and send them right away. Whatever. Dan
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May 27, 2015
Easy to deal with,love my truck. Best deal I could find and I looked hard.
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Read 11 old reviews
Apr 26, 2015
Great
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Feb 17, 2015
The overall experience was great. Ended up buying two cars that day. They were both in great shape and at a great price.
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Jan 28, 2015
Very quick to respond to questions. Awesome customer service! I was very impressed with the sales team and finance team as well. They all went above and beyond and it was clear they didnt just want your business now but for the long haul! I have not one complaint!!!
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Jan 20, 2015
Very prompt and very nice people
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Jan 7, 2015
bikelane
Dealer responded in a timely manner and was very pleasant.
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Dec 20, 2014
They were very helpful and were up front with everything about the truck very happy we made the 1 1/2 hour trip there
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Dec 6, 2014
Good
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May 15, 2014
Bad experience! No customer service! Not worth the time! Very unprofessional!
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Jan 27, 2013
Very good experience. Would do business with them again.
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May 18, 2012
while the dealer was unable to meet our expectations on our trade in they treated us with respect and was quick to explain the position on the matter. Our sales person, Hope, was extremly nice and helpful
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Jun 9, 2011
Great communication! Willing to work with us to make a deal! Excellent customer service! Will definately be back to do business again in the future! Dealt with Skip and he was great, so ask for him!!! After trying unsuccessfully to make a deal in our own town, we used this website to look at our options. Southern Chevrolet was ready to make our dream of having a Tahoe---a reality. I highly recommend using this dealership. Love my new ride!!!
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