South Shore Chrysler Jeep Dodge RAM

550 Burnside Ave
Inwood, NY 11096

Sales: (516) 362-2272

Service: (877) 393-2640

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 3, 2018
Amazing experience.. great deal .. great attention .. the salesman very friendly and professional .. I defiantly recommend the dealer
Is this review helpful? Yes | No

Response from South Shore Chrysler Jeep Dodge RAM:

Hello Eduardo,

Thank you for the terrific review! We look forward to assisting you in the future. Please let us know if you have any questions or contact me personally if you ever run into any issues.

Sincerely,

David Petrie
Sales/Client Care Manager
Southshore CDJR
Nov 30, 2017
GuruZZ7VM
Horrible experience. Agreed on a price with salesman only to have manager to change price. Agreed on a higher price with manager left a deposit and couldn't get the dealership to send a revised purchase agreement reflecting the deposit. It was a simply modification and was told repeatedly they would make it right away and then never did. After two days withdraw my deposit and went elsewhere.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from South Shore Chrysler Jeep Dodge RAM:

My name is Dave Petrie and I am a Sales/Client Care Manager at Southshore.
I apologize for the negative experience that you had with us. If you could please call or email me, I would like to get more information regarding your visit, and see if there is anything I could do. If you are not treated with respect and professionalism, I would like to find out more about what happened, and what we can do to fix it.

Thank you
516-371-1500
dpetrie@sscdjr.com
Nov 24, 2017
Sales staff was great to deal with , very knowledgeable and polite. Made my experience of buying a new car worth the trip , I would recommend this dealer to friends and family.
Is this review helpful? Yes | No

Response from South Shore Chrysler Jeep Dodge RAM:

Thank you Anthony. We appreciate the opportunity to assist you, and we are grateful for your positive experience and praise.
We will strive to fulfill your service needs as well in the future and exceed you expectations.

Sincerely,

Dave Petrie
Sales/Client Care Manager
Oct 12, 2017
Excellent sales and finance experience drove down on a Sunday to look at a used jeep on the lot from 3hrs away and it was there waiting for me all ready for the test drive, decided I wanted it and they all went above and beyond to get me out the door that day. Thanks Sammoy and Tom!!
2 of 2 people found this review helpful.
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Jul 19, 2017
Replied to my initial inquiry in a very friendly and professional manner, but did not reply after that.
1 of 1 people found this review helpful.
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Jul 18, 2017
Not very helpful; person on the chat connection simply kept referring me to their website and could not answer very simple questions. A little disappointing as I would need to drive over an hour to see the vehicle in question.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 29, 2016
Dealer responded over a week later with wrong information on the car ......
3 of 3 people found this review helpful.
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Read 10 old reviews
This dealership (formerly Rockaway Chrysler Dodge Jeep Ram) changed ownership on Dec 28, 2016. All below reviews pertain to Rockaway Chrysler Dodge Jeep Ram.
Dec 30, 2015
Sent a inquiry about a car and received a automated response. Did not bother following up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2015
Customers Service Great. Sales Person Terrible. He was more interesting in selling me New Jeep rather than what I want.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2015
I made an appointment but still had to wait some time before I was seen by a rep. It was much different than other dealerships, no desks, just tables and chairs strewn about and a rep came to your table when one was available. Seemed a little unprofessional. Our experience with our rep was a fair one. He was a nice man but also unprofessional. I did find out a decent amount of information on the car and test drove it. But we did not end up making the buy. I have received at least 1 call a day from the sales rep. since we have been there.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2015
Prompt response. Salesperson very helpful.
Is this review helpful? Yes | No
Oct 13, 2015
Called dealer to inquire if car is available. Made appointment to see. They called 2 times to verify. When I got there they said the car was in service and not available. Looks like Bait and switch
1 of 1 people found this review helpful.
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Aug 18, 2015
Delt with Lori and Sam. They put me into the perfect car . great deal will recommend to family and friends.
1 of 1 people found this review helpful.
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Aug 7, 2015
I drove all the way from New Jersey to see the truck, at first he didn't even know he had it in his inventory . they pulled the truck out front let us take a test drive and then when we get back they tell me it was sold this morning but there was no sold sticker on the vehicle. I had a feeling that the sales person was lying to me to sell me a new vehicle. Typical sales tactic in the industry . This is what's Stealerships do. At that point they tell me they can put me into a 2015 ram 1500. I asked what is the best price they can do on the black and black truck they tell me $41,000. I told them that was too much for me can he ask his manager for a lower price. Then the manager comes up and says he will give me a white 2015 ram 1500 Laramie for $52,000. At this point I realize they are not even listening to me they just want to do what they want to do and that was take me to the bank. At this point I just walked out and realize what a waste of my time. On the way home and three days later I get a call from a finance manager asking me when I will be in to look at the truck. They didn't even document that I came in that day. Today I get an email from Car Gurus asking me about my experience. Well the dealership lied to me the truck was never sold in fact they never even took a deposit on it. If you look on the website today it is still available. I found a better truck in New Jersey and the dealership was fair. I will never even drive past that place again. they are horrible, unprofessional and worst of all they lie.
8 of 8 people found this review helpful.
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Jul 4, 2015
good
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Jun 10, 2015
I bought the car from this dealership,there service was quick and I had a good deal for the vehicle. I took the car for a test drive,I informed management that the vehicle needed brakes,two front tires and a tail light was damaged. I was informed that the vehicle had passed inspection,in terms of the pads. However,I spent $605 on pads/disk back and front! This should had never taken place,considering that people are put in harms ways with this practice. Furthermore,I called today for an update on the two front tires and the taillight . After eight days of having the vehicle,it still needs two front tires and the tailight replaced. These items were written on the bill of sales,for replacement! I must add that the sales rep and financial manager were very good individuals!
Is this review helpful? Yes | No
Apr 21, 2015
Very good
Is this review helpful? Yes | No

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