South County Chrysler Jeep Dodge

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455 Automall Dr
Gilroy, CA 95020

Sales: (888) 470-4578

Service: (877) 589-2093

Today 9:00am - 9:00pm
(Open Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 11, 2017
I was looking at a 2016 Ram 1500 regular cab, called the dealership to set up an appointment, because i had to drive 2 hrs to get there. All said and done i show up, sales person on the floor tells me to give them some time to find the truck. One hour later comes out saying that something happened and we had to total loss the truck. Then started selling me a new truck, the truck i was looking at was listed 12999. "New truck was only 16788" which basically meant it was a 20k atleast. So i left the dealership thinking it was just my bad luck i guess. Week later i come across a listing which similar to the one, i drove 2 hrs for. So i went to their website, it was the same truck now listed for $15,888 (somehow it came back from being total loss to listed as CPO) as of today september 10 its now $14999. Yes i checked the vin was same, it wasnt a similer truck with 64k miles and in blue color. Distrustful people trying to scam customer, I would not recommend them.
5 of 6 people found this review helpful.
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Nov 6, 2017
Blueskies20
They were easy to deal with and I’m very satisfied. This dealer is located 85 miles away from my home. Worth the drive. They will be one of the first dealers I go to for my next car purchase. No run around and straight forward to work with.
1 of 1 people found this review helpful.
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Nov 6, 2017
papajon213
Very helpful over the phone
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Oct 15, 2017
I ended up not buying a car from them but they were very responsive. During the entire process.
0 of 1 people found this review helpful.
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Oct 5, 2017
khuntins
South County Chrysler Dodge Jeep Ram Fiat in Gilroy did a great job closing the deal with our 2015 Mazda CX-9 sport. They delivered the car detailed and full of fuel! I would definitely consider buying another vehicle from them.
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Oct 4, 2017
Good service
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Sep 30, 2017
Wixwheels
Had an appointment tosee the ford edge showed up on time drove 1 1/2 hours to gilroy told them to call us if the edge got sold they did not! They never let us know! Very upsetting! Would not recommend!
9 of 9 people found this review helpful.
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Sep 29, 2017
It was good I got the car so I'm satisfied
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Sep 29, 2017
saltandlight7777
Did not buy but they did respond quckly
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Sep 22, 2017
Drpots
Sales guy was nice, great test drive decided to buy and the price went up by several thousand dollars. I wasn't the only one in the dealership having this issue. Bizarre experience, and now the car is still for sale and is coming back down in price. Ridiculous. They missed out, I went and bought at the next dealership. Not too mention "someone else is coming to see it in 30 min" trick
8 of 8 people found this review helpful.
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Sep 13, 2017
Martinez1989
I contacted this business 5 times regarding a particular car. They kept saying they would get back to me and never did. Apparently they didn't want to sell a car!
5 of 5 people found this review helpful.
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Aug 2, 2017
gangbuster
5
For the second time, I bought a new Ram truck from this dealership! These guys work with you to make your experience what you expect. I got a great deal on a new Ram 2500 and they got me within $50 of my expected payment. I will definately reccomend them to my friends and family!!
2 of 2 people found this review helpful.
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Jul 13, 2017
Very kind and helpful
1 of 1 people found this review helpful.
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Jul 10, 2017
Guru9XDCT
Wanted to close a deal without seeing or Test driving the car offered them 3k below there asking price with a 3hr drive and with 10k cash to put down they declined because it was too low and price was as listed..4 days later the car was sold for the price I offered..guess my cash wasn't good enough
8 of 8 people found this review helpful.
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Jul 5, 2017
They followed up quickly and were very professional.
0 of 1 people found this review helpful.
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Jun 27, 2017
Guru7MHJ
I did purchase a vehicle from this dealer. I called before arriving and asked them to hold the vehicle. I was told that they would clean it for me to inspect it. I live nearly 2 hours away. When I got there the vehicle was not ready for me to see. It took a while for them to get it ready. I knew more about the vehicle that the sales rep. because I had test drove one in my home town. The process took all day. After signing paperwork, they realized that they had not put gas in the vehicle. I had to wait again. Then the representative brought me one key. I asked for the other key and was told that the service department was closed on Sunday's but he would look on Monday and mail me the key but if there was not one they would make sure that I received one. It is almost a month later and I am still waiting on that key. I have left multiple messages supervisors/managers. No one returns calls. Last week I contacted Chrysler corporate and they attempted to help. When Chrysler Customer Relation contacted the dealership, the manager at the dealership told them that I came to purchase a new car and decided to purchase a used car and was told that it was one key and I still bought the car. A complete LIE. I am fighting this! Chrysler customer relations offered to reimburse me for the cost of the key if I purchased it from this dealer. Keep all correspondence with this dealership if you choose to shop there. I will never give my business to this dealership again.
18 of 20 people found this review helpful.
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Jun 10, 2017
would recommend
0 of 2 people found this review helpful.
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Jun 7, 2017
Very helpful
0 of 2 people found this review helpful.
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May 24, 2017
We had a great experience here. The guys were awesome from the first phone call. The car was in near perfect shape and we couldn't be happier.
1 of 1 people found this review helpful.
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Apr 28, 2017
Great internet manager Adam good service prompt return call and satisfy with your question . Javier great salesperson
0 of 1 people found this review helpful.
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Mar 20, 2017
Great experience!
0 of 1 people found this review helpful.
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Mar 19, 2017
They got back to me after I bought it. The sales guy on site did his best, but there were a couple hickups. 1. it only had one key and fob, but they took care of it. 2. Direct lending should not require me to go to my bank, but it did. 3. Car was virtually out of gas when i picked it up. 4. here is a plus! They did give me a power-train warranty.
3 of 3 people found this review helpful.
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Mar 13, 2017
Good and frendly staff
1 of 2 people found this review helpful.
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Feb 16, 2017
I have been getting phone calls and e-mails from them. I just have not been able to go to Gilroy and check the vehicle.
1 of 1 people found this review helpful.
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Feb 10, 2017
showful
I was contacted within 24 hours of my request. The sales person was aware of the vehicle and was able to answer my questions.
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Jan 17, 2017
Worked with a great Inventory Sales Rep, Isaac Mosqueda. I ended up purchasing a new Charger Scat Pack from them and getting a pretty solid deal on my trade-in as well. They were very easy to communicate with made the process simple. I would highly recommend working with this dealership!
3 of 4 people found this review helpful.
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Jan 16, 2017
I got one email from them after that I called several times and emailed the Internet manger Zack never got a response back , I even email the used car manager to get more info on car and never heard anything either . I guess there selling to much cars and don't want to deal with me
15 of 15 people found this review helpful.
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Jan 4, 2017
They got to me really fast! And got to see the car.
0 of 3 people found this review helpful.
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Dec 14, 2016
Responded quickly and was helpful. But I decided on another car.
0 of 3 people found this review helpful.
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Dec 2, 2016
At first they seemed great. 3 different people contacted me. Then after they gave me a financing offer and I tried to negotiate they stoped responding to my emails. I know I had a small is down payment and so/so credit but come on, NO negotiations at all?? They never even asked if I could possibly put more money down. Decided to take my business elsewhere
14 of 14 people found this review helpful.
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Nov 27, 2016
Quick response
1 of 3 people found this review helpful.
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Nov 25, 2016
Good and helpful
0 of 2 people found this review helpful.
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Oct 30, 2016
Excellent top notch outfitreally great service
1 of 5 people found this review helpful.
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Aug 25, 2016
Excellent service!!!
0 of 2 people found this review helpful.
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Jul 6, 2016
Sales Manager very unprofessional & kinda rude.I drove all the way from Redwood City to purchase a vehicle.Before I committed for appt I did ask if there is possible to lower the price salesman said he can make a deal once I get there i was serious in Buying a car.bad customer service. never recommend to anyone
14 of 14 people found this review helpful.
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Jun 1, 2016
Car wasn't available yet kept sending spam emails. They did reply within the hour though.
1 of 2 people found this review helpful.
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May 20, 2016
The dealer did contact me, but did not send me pictures. (In fact a couple of weeks later I didn't see pictures of the car on the web site.)
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Apr 5, 2016
ricky5616
Staff was friendly and very helpful without being pushy (especially Patrick Bautista who took us for a test drive). Unfortunately, the Subaru we looked at there was not exactly what we were looking for so we purchased elsewhere. I would not hesitate to recommend SCCJD!
0 of 1 people found this review helpful.
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Apr 3, 2016
They were forthright and for the most part honest with me. My personal feelings out of 3 credit scores they showed me the lowest one. But at the end of the day I got a great deal from them... yes I would do business with them again and recommend them. But they are car salesman do your homework be prepared just like any other dealership. : )
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Read 7 old reviews
Jan 4, 2015
Worst experience ever! Drove 3 hours to look at this beautiful 2014 Dodge Ram Truck to find out that the whole frame was rusted out and not only the frame but to my surprise under the hood there was a lot of corrosion! The car salesman still tried to act like it wasn't a huge issue and preceded to drop the price a whole $1500 dollars and offered to spray coat the frame for free! My husband and I had already made an immediate decision against the purchase! So being curious my husband asked the salesman to get us some information about spray coating for rust and the salesman replied sure so as he went back into the office to get the information I had looked it up on my iPhone and to my surprise it came right up under consumer reports which stated "Rust is like a cancer no matter what you put on it that it will continue to spread! As I was reading this aloud to my husband the salesman returned stating he couldn't find any information about under coating for rust keeping in mind it had taken me less than 1 minute to pull up the information! I don't know about anyone else but we definitely felt like we were being scammed!
2 of 2 people found this review helpful.
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Sep 21, 2014
They met all of our needs and was a pleasant experience. Great Team from Sales to the detailers on our new Dodge Dart. Great Job Team South County Chrysler Jeep Dodge.
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Sep 8, 2014
Daniel and his wife Cherise really work very hard to get you the best deal possible.The entire staff works very hard for the customer.Thanks Bill and Liz
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Jul 20, 2014
I contacted dealer via CarGurus, they did not get back to me. I drove to the dealership, found the vehicle, and bought it--under asking price. Great sales team! Very long established dealer. Felt good with the purchase process.
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Jun 14, 2014
Overall a very easy and pleasant experience. I needed to complete my trade and purchase quickly and the team at South County made it happen.
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May 7, 2014
Excellent
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Mar 19, 2012
no one ever got back to me
1 of 1 people found this review helpful.
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