South Charlotte Pre-Owned Autos
Sales: (704) 553-8001
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By Appointment Only
All reviews are verified visits to the dealer. – Learn More
Show older dealer reviews 17
Feb 23, 2017
Pu.rchased van, excellent service
Sep 23, 2016
I did not purchase a car from the dealer. However they did respond to my request but I know you called me first someone had already put a deposit on a vehicle and pick it up later that same day. They gave good follow-up and we're very professional, however I purchased a different vehicle from another dealership.
May 31, 2016
Apr 6, 2016
They emailed, called, & texted, but I was unble to meet with anyone d/t my schedule & location. I finally decided to wait a little while before purchasing anything.
Mar 24, 2016
Excellent follow up. Not toouch but still act as if they want my business. Plan to visit if I decide to trade. Would trust them.
Feb 17, 2016
This was a horrible experience. The dealership owner was entirely unprofessional. We had communicated extensively prior to my wife and I driving 2 hours to buy a car from her. At my request she texted to me pictures of any damage to the vehicle we were buying. When we got there and inspected the XTerra there was more damage than was represented in the pictures she sent. The entire right side from front bumper to rear bumper had indications of an an off-road incident. We told the employees representing her we were going to pass. This was not a ploy. I am a horrible negotiator. They asked us to stay and said let us call her. We waited about 20 minutes and said we were just going to leave. Then the finance guy came back and said she said to get a list together. We did. They said we will call her again. They came back with a document they signed and we signed agreeing to fix the items we wanted. I did not haggle on price. Two days later the owner texts me and days they can't make the changes and I can look for an Xterra somewhere else. I replied we had a deal. She replied you were supposed to call me but instead took advantage of my sales guys and renegotiated. I replied they said they called you twice why would I call you? Her reply was, and I quote, "It's car buyers like you who give honest car dealers a bad name. Good luck!"
Feb 25, 2016
Response from current dealership:
It was an unfortunate situation. There are a lot of people in this world who feel every car dealer is "out to get them".. I do not operate that way and have a great amount of respect for the vehicle purchase process and the amount of decision making and stress that goes into it. "Mike" and I had a firm deal (so I thought) and he chose to renegotiate it outside of my presence. My sales people were never involved nor spoke to him. When he arrived on that Saturday morning, I had prior family obligations, in which he was already aware, and I had everything prepared and arrangedMore ...
Nov 22, 2015
Although I didn't buy from them, they contacted me quickly and gave me their lowest price over the phone. The salesman was courteous and understanding of my situation and kept me from making a long trip for nothing.
Oct 21, 2015
Very quick response with requested information. Car just wasn't exactly what I was looking for but I was very impressed with the staff.
Sep 25, 2015
Very prompt with their response and provided additional information and offered opportunity to schedule a test drive. Very professional and not pushy.
Aug 1, 2015
Good follow up by salesperson.
Apr 22, 2015
Awesome, Phenomenal, Superb Service at South Charkotte Pre-Owned Auto Warehouse!!
Aug 14, 2014
Mar 6, 2014
average to say the least
Feb 22, 2014
They were horrible. We couldn't even discuss the car because they didn't bring it to the lot like we asked. They said it was just down the road....it was in Rock Hill, which was about 20 - 25 minutes from where we were. They also were not there to greet us. We had to try to figure out who worked there.
Jan 8, 2014
Jan 8, 2014
I purchased a great veh there and will be back.
Mar 6, 2013
i actually brought my car an 2007 Dodge Caliber i love it!! they are willing to work with you on pricing everybody was super nice an helpful i recommend to everybody.