Soerens Ford of Brookfield

Internet Approved, Blue Oval Certified, Quality Checked

18900 W Capitol Dr
Brookfield, WI 53045
Map & Directions

Sales: (262) 261-0529 Service: (262) 599-6573

Closed Today (Sun)
Show business hours

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Dealer Details

Soerens Ford of Brookfield

16 reviews
Closed Today (Sun)
18900 W Capitol Dr
Brookfield, WI 53045

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Oct 22, 2019
Derek and Adam were awesome and very helpful. After being at their competitor (bad experience) they made us feel comfortable and wanted to help us in anyway possible. Derek showed us many options that they had available on the lot since he had just 10 minutes before sold the Taurus I was wanting to look at and buy. I would definitely go back or recommend them. Thanks
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Aug 20, 2019
Excellent experience. Friendly, fair and responsive sales representative. Very happy with the car.
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Aug 6, 2019
Responded quickly with the car being sold
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Jul 12, 2019
Employees were great, business model is poor. They held the car for 6 days for someone to come look at it even though I was a cash buyer and would have been there in 24 hours.
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Jul 9, 2019
Very helpful staff. Quick service. And a great price. Thanks for all the help. Well worth the trip from home.
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Jul 7, 2019
My experience with Adam and Todd has been very positive, I am making a trade with them on July 11th!
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Feb 28, 2019
great
1 of 1 people found this review helpful.
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Feb 14, 2019
Enjoyed working with Todd and Adam on the sale of the car. Quick, nice and easy with no add on required. This is how a dealership who wants to stay in business should act towards their customers. Thanks again! I love my new car and it was worth the hour drive to get it.
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Jan 19, 2019
Went to look at van on Friday. Van was not ready for sale yet, was not safety inspected. Was told it would be ready in a couple days. I go to dealership Saturday and van was sold. If I knew you could buy it before it was inspected I would have.
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Jan 11, 2019
We purchased the vehicle
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Dec 9, 2018
short and sweet
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Jun 26, 2018
Dealer was easy to deal with. They gave me all the extra pictures/info on the shelby mustang I end up buying from them. Great dealer would buy from again!
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May 28, 2018
Prompt call back Monday morning. Very helpful and easy to work with.
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Apr 26, 2018
Prompt and helpful contact.
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Mar 13, 2018
Comfortable. Purchased car on first visit.
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Feb 17, 2018
Overall, I’ve had much worse experiences at dealerships. Everyone was very nice, but it took a long time to get any answers or feedback. It was pointed out to us at one point how far the sales rep had to go with each question we had. However there was some misinformation about what the car had (and that it had been cleaned), so I would recommend getting things in writing/email from them. I love the car I bought, but I’m not sure that has anything to do with the dealer!
1 of 1 people found this review helpful.
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Jan 20, 2018
I’m happy
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Jan 10, 2018
I have nothing but great things to say about the team at Soerens Ford. Every interaction with them was positive. Todd (the sales rep I worked with) put the car I wanted on hold and was a great help when it came to helping me get the deal done. I then drove five hours to pick the car up and everyone that I met and spoke with were great! Again, I have nothing but good things to say about my experience with the team at Soerens Ford.
1 of 1 people found this review helpful.
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Dec 9, 2017
I purchased this car. Great people, but lacked knowledge about the Toyota line and my vehicle specifically
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Oct 9, 2017
Very nice people
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Sep 15, 2017
Very cordial and professional. A pleasure dealing with them.
1 of 1 people found this review helpful.
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Aug 16, 2017
Got A Prompt, INTRESTING, Pleasant Reply Back, PH Call To Me!, "I Have A Car With Everything That You'Re Looking For!. Even Though It Was A Car, Not On My List, I Like The Picture, Very Attractive Good-looking, & Desirable Features!, Hope Can Find Me Another One!.I Added It To My List, But I Declined That Car Because Of Other Reason.
0 of 1 people found this review helpful.
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Jun 27, 2017
Very quick response
0 of 1 people found this review helpful.
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Jun 2, 2017
Didn't have the car after all as it didn't meet the so called safety inspection. They never answered the inquiry if they would be able to meet a car payment of $35.00-$50.00/month.
0 of 3 people found this review helpful.
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May 11, 2017
We ended up buying from Soerens. They worked very hard to earn our business and I am now the proud owner of a 2017 Mustang GT!
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Mar 15, 2017
they were great
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Feb 18, 2017
Awesome help!
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Jan 27, 2017
Too far away to view, but sent good pictures. Purchased closer to home.
2 of 2 people found this review helpful.
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Jan 14, 2017
Great to work with, we were even able to haggle the price down more and got more than we expected on trade!! Thank you
1 of 1 people found this review helpful.
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Jan 14, 2017
again, sale was pending and car was sold. they were honest and upfront
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Jan 14, 2017
Great experience ! I purchased the car.
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Nov 27, 2016
They are great
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Sep 1, 2016
They were very professional and courteous. They made my wife and myself feel at home. I told them what I thought would be a fair deal and they came very close to that. I could not be happier. Their TV and radio ads are accurate (The home of the nice people).
1 of 1 people found this review helpful.
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Aug 12, 2016
They responded quickly but not pushy. I ended up purchasing a vehicle elsewhere, so i can't rate the rest of the experience.
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Jul 22, 2016
Very professional sales and business staff. Deal pending.
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Jul 2, 2016
Very helpful and informative!! The salesperson knew the car and was very accomodating. Changed my mind about the car, but not because of the salesperson!! Very helpful!!
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Mar 12, 2016
Not very helpful, staff was not very knowledgable
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Feb 27, 2016
They were very good. I would go back again
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Feb 17, 2016
Dealer listing did not have all pertinent info. when first listed. Got info. when contacted by dealer
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Dec 21, 2015
Soerens was very professional, no problems with the transaction
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Dec 18, 2015
Adam was great to deal with.
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Dec 8, 2015
They responded right away, I just decided to go with a private seller instead.
1 of 1 people found this review helpful.
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Nov 8, 2015
Scott was were helpful and patient. sorry i missed the sale. waited too long
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Oct 21, 2015
Excellent response - very good dealer
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Oct 17, 2015
Everyone was very friendly. Adam was a pleasure to work with. Although I planned to look at several dealerships in the area, it was worth the trip to buy here.
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May 12, 2015
great customer service/quick response time
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Sep 28, 2014
Dealer was very prompt getting back to me. We were happy with tht deal and we closed the deal and drove the car away in three days
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Mar 23, 2013
Resonded quickly with appropriate information
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Feb 28, 2013
Quick response and answered all my questions. Still on the fence about the car, but I liked the staff i spoke with.
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Oct 23, 2012
Dealer responded quickly by e-mail and phone, however my search had ended and I never contacted them back.
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Jan 22, 2012
The purchase of the car was handled easily but the dealer prep for delivery was poor. Car delivered dirty inside, less than a 1/2 tank of gas knowing we drove over 120 miles to get there and in need of an oil change in less than a 1000 miles.
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