Smith Family Nissan

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114 Access Rd, Elk City, OK 73644 - Map & Directions

Sales: (580) 225-3344

Service: (580) 225-3344

Today 8:00am - 3:00pm
(Closed Now)
show business hours
Sep 11, 2016
They called but never left message. And so didn't now who to call.
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Response from Smith Family Nissan:

Dear Conrad, First I would like to say thank you for taking time out of your busy schedule to let us know how we did with your recent interaction at the dealership. My name is Larry Flores and I'm the Internet Manager here at Smith Family Nissan & Gene Smith Chevrolet Buick GMC, and I wanted to personally reach out to you and see if there were any questions that I can assist with? I would greatly enjoy getting a second meeting with you. My contact information will be provided below, hope to here from you soon and have a blessed day.

Larry Flores
Internet Manager
Smith Family Nissan
 More ...
Aug 31, 2016
I did get a response in a timely manner.
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Response from Smith Family Nissan:

Dear Tonny, my name is Larry Flores and I'm the Internet Manager here at Smith Family Nissan and I wanted to personally thank you for taking the time out of your busy schedule to respond to our reviews. I also wanted to take the time and ask if there was anything that I could assist with? I'm available to answer any questions or concerns you might have. Please feel free to contact me at anytime at the contact information provided below. Looking forward to hearing from you soon, thank you and have a blessed day.

Larry Flores
Internet Manager
Smith Family Nissan
Gene Smith Chevrolet Bui
 More ...
Jun 3, 2016
Really rude wen I called will never call them again
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Response from Smith Family Nissan:

dear Latashas, we at Smith Family Nissan want to thank you for taking the time out of your busy schedule to respond to our reviews about a interaction you had with our dealership. We have went through some changes and have a new management team and would love to personally invite you in for a visit. We strive to provide the best possible experience with all of our customers and would love the opportunity to have a second chance with yourself. I'm going to provide my contact information below that way we can get in touch and discuss some of the concerns you might have. Please feel free to conta
 More ...

Old Dealer Reviews

Mar 22, 2013
Great experience; no bull, just straight talk and fair deal. Told us in real numbers exactly what they could do on our deal...what our car was really worth against their car, and exactly what the difference would be. Straight shooters from the word Go!
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Nov 21, 2012
My biggest complaint with this dealership is the lack of communication. Most times that the salemans said he would call back after finding the answers to the questsion I had, he didn't call back. I would end up getting tired of waiting and make contact myself. I'm not talking about waiting a few hours for an answer, I'm talking about a day or longer and then I would call again. If I didn't find such a good deal I would not do business with this dealership because of this reason. If you won't a no hassles type of salemen then go to this place. You end up hassling them just to get answers.
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