Short-Redmond Ford

Great customer service!Quick responce with very friendly and helpful staff!

Mike and John were awesome to deal with! I drove almost 3 hours to reach Short- Redmond Ford and it was well worth the trip! I found the car I was looking for at this dealership and they made my dream come true. From sales to financing, every person we encountered was so kind and accomodating. I give them an A+ rating!

This vehicle was not up to standard, so they wouldn't sell it but gave us a great deal with a Ford F 150 4x4. We are so happy with this vehicle and they gave a great no pressure deal that we would recommend to anyone go there for your next purchase. They will treat you right.

Got back to me immediately with the information I needed.

Excellent service, I recommend

Salesman I had was very good and professional. The finance team attempted to tell me I could not purchase a car with a credit card which is total BS but we persevered and made the purchase as intended. As with any auto purchase prepare at home and understand your budget before speaking with any auto dealer.

Amazing, first class service! Definitely would go back!

Awesome experience. Very professional and responsive. One of the best dealers I have ever worked with. Purchased vehicle from them.

Great dealer to work with never even had to go in they did a detailed video and my daughter and son in law bought and they even delivered it 125 Miles couldn't ask for any better dealer experience.

I was interested in 2 different vehicles listed at this dealership. Both listings reported significantly lower mileage than what was actually on the vehicles. I'm talking 70k+ more miles than on the listing. Make sure to look at the actual odometer reading before wasting your time.

They replied quickly and were very helpful and sent a packet about the vehicle. I was very pleased with their service.

Very courteous and helpful, and no pressure. Kept me updated on price changes on the car I was interested in. Highly recommend!

Best

I talked Jason, an outstanding gentleman. Very helpful. We did the dance for day. But the powers to be wouldn't come down. Actually a very good dealership. They had a good product, at a good price. But I wanted just a little more than they felt they could go. I would recommend this dealership to anyone.

Excellent communication, decided to look at more economical options but a great vehicle for the right person

Was contacted promptly.

Mike Wilcox At this dealership was very nice, he desired a 5 star for customer service and giving me information on the 2014 Dodge Durango. I would have brought my vehicle from this dealership and have it delivered in New York but I would not be able to manage a Dodge Durango RWD in the snow. I got a great customer experience from mike and this dealership.

If I could give them zero I would. We agreed on a price 30 Nov 20. I provided my license, insurance, and approval letter as requested. The dealership, Jeff Wilcox and Chris did not provide me with the contract in a timely manner. This morning 2 Dec20, Jeff sent a text advising the vehicle sold last night. They’re hundreds of used Raptors for sale so I’ll find another. I just wanted the public to know how piss poor the service is I received.

After several calls regarding the fiat pop. The sales manager took it for a test drive and was honest about a engine noise he heard. Recommended not buying that particular car.and suggested another car he had. I really appreciated his honesty.

Got back to me quickly, was courteous and helpful

Good

Ask for best price and person would not answer the question, insisted I drive 60 miles to test drive. After not wanting to talk about the vehicle began calling every day,

Dealer got right back to me with all information. When the vehicle was sold, before I could there, the dealer notified me immediately. The dealer is still checking with me to help find the right car for me!

I bought a car from them just the other day and were willing to negotiations wonderful and went down to the price that I needed while getting the car I loved

Beautiful facility and friendly staff!

He told me what I asked in an email ,that's all I asked

Short-Redmond was straight up. Im not a pro but probably know more about car dealing than the average consumer. There were none of the old school tactics I've seen in the past. The whole process was pretty transparent. I left the lot feeling good about the whoke expwrience and a week later, still do. I recommend to folks in our area to drive a little further for a good car buying experience.

The vehicle had already sold, but the dealer was responsive and helpful.

Responded back quickly, but car had already sold. Offered to help with finding another car. Very polite and courteous.

Good experience

Jessica is a very straight forward and honest sales person! Great experience

Terrible experience. Called and told Brian Worley I was interested in Lexus he said he would place a tag on it and pull to the side.I told him I would be there around 530 the next day. He said make sure you ask for me.When I got there he wasn't working that day and car was sold.AWESOME 0 STARS

Very good communication up to this point. Still considering purchasing from them.

They were fantastic, communicating with me quickly. I didn't purchase the vehicle because it didn't have the options that I wanted.

They got back to me very quickly. Unfortunately I realized that they were over 3 hours away from me, so I decided not to pursue the deal any further.

This dealership and salesman were totally awesome. I did not purchase a vehicle from them but they were really cool non the less. I would recommend anyone to go and check them out. The area the dealership is in is really beautiful as well. Worth a test drive around the area. 5 star no question.

Great staff. Would highly recommend

The company provides great customer service and professionalism from the first phone call to the final signing of my paper. Everyone I made contact with from Tyler, Josh, to Brian were so very helpful and so polite I really appreciate the customer service.

Very Quick to respond

They were great, I got what I asked for. Staff was very friendly,courteous and professional

Good. Decided to wait until Covid-19 issue was over

Very poor sales people Seemed incompetent Not personable at all Just a wholesale dealer Will never go back They were very poor in communication Someone in a deep office made decisions but would not come out,

They return my call the following day with a short video from my salesperson and I feel this was helpful because it put a face with a name.

Every member of the staff that I spoke with was very polite, professional, courteous, and helpful. I was never pressured. Every question was answered promptly and honestly. Great group to work with. I would definitely deal with them again.

Fast response good dealership very helpful