Short-Redmond Ford
1916 Jacksboro Pike
La Follette, TN 37766
Sales: (423) 393-7131 |
Service: (866) 724-7096 |
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36.35279846191406
-84.15360260009766
La Follette, TN 37766
Short-Redmond Ford
1916 Jacksboro PikeLa Follette, TN 37766
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CarGurus
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Vol_Bengal
Jun 6, 2017
CarGurus
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Shirley
Apr 2, 2017
The rep contacted me within minutes and not
only assured me that the car I was interested in
was still in stock but told me of another one just
in that had fewer miles and was an even better
deal. No high pressure. Very pleased with them.
CarGurus
https://www.cargurus.com
Bill
Nov 2, 2016
I actually called the business before they had time to process my
request. The representative answering the phone was very helpful.
Another representative called the following day and was helpful as
well.
Response from Short-Redmond Ford:
Bill, Thanks so much for the wonderful review. Please let us know if there's ever anything you need. We appreciate your business!
CarGurus
https://www.cargurus.com
Kathy
Oct 22, 2016
Sales manager was suppose to call me back after he talked to manager. He never returned call.
Response from Short-Redmond Ford:
Kathy, Thanks so much for the feedback and please accept our sincerest apologies for our manager not getting back with you right away. Our #1 goal is customer satisfaction and will do whatever we can to make sure this does not happen again.
CarGurus
https://www.cargurus.com
Marsha
Oct 13, 2016
Everyone was very nice
Had the car ready for me when I got there
Would do business with them again
Response from Short-Redmond Ford:
Marsha, We really appreciate you taking the time to leave us a wonderful review. Please let us know if you ever need anything. We look forward to servicing your families vehicle needs for many years to come. Thanks for your business!
CarGurus
https://www.cargurus.com
Justin
Aug 9, 2016
The people at Short-Redmond Ford were excellent. I was originally going there for another car but there were some problems with it and the didn't hesitate to help me get things worked out for the other one I had chosen. All in all everything went smoothly with them. You should check them out if ever looking for a car and get Mitch as your salesman.
Response from Short-Redmond Ford:
Justin we really appreciate your review and endorsement of our dealership. Congratulations from everyone at Short-Redmond Ford. Thank you for your business. We look forward to serving your vehicles needs for years to come.
CarGurus
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Michele
Jun 26, 2016
Awesome people to work with. John wrinkle is a great salesman and goes above and beyond to make sure he is putting you in the right vehicle.
Response from Short-Redmond Ford:
Thanks for the excellent review Michele. We really appreciate your business and look forward to taking care of your vehicle needs for many years to come.
CarGurus
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Leonora
Jun 7, 2016
CarGurus
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Tim
Apr 22, 2016
CarGurus
https://www.cargurus.com
Mark
Apr 8, 2016
Very good. We are not buying from there due to driving
distance. The dealership, from internet to in-store sales, was
very responsive and friendly.
Response from Short-Redmond Ford:
Thank you very much for the 5 Star review Mark. Please let us know if we can be of any assistance in the future.
CarGurus
https://www.cargurus.com
Mark
Feb 4, 2016
I contacted this dealer for more information on
the white CC. After getting in touch with me he
said he would work something out with his
manager and get back with me (because I'm
over an hour away and very busy). After calling
me back 3 days later all he would do is attempt
to get me into the dealership. Like I said, I'm
extremely busy and don't have time to bicker
over price on the lot. Give me a good deal over
the phone, and I'll come in and buy the car. He
wouldn't do that, so I'm looking elsewhere...
Although the CC is hard to find. I'm still looking
elsewhere. Thanks for the timely feedback and
lack of competency with giving me a deal over
the phone.
Show older dealer reviews 7
CarGurus
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Arthur
May 26, 2015
Car was not at dealership as advertised
Response from Short-Redmond Ford:
We are sorry you did not have a good experience. We strive for customer satisfaction. Please call us at 423-562-2251 and ask to speak with a Sales Manager so that we may ensure you have a better experience with our dealership.
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