Shift

Shift offers private party cars and prices with the peace-of-mind of a full
mechanical and safety inspection and transparency on all cosmetic
blemishes.  Cars are priced significantly below dealerships, so you know
you’re getting a great deal without any haggling.  Find a car you like and call
us to schedule a free, no obligation test drive at a time and location
convenient to you.  And when you’ve found your dream car, we’ll sell your
old one for you!

Sales: (415) 539-0311

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Featured Listings
https://static.cargurus.com/images/forsale/2016/11/22/10/46/2015_chevrolet_spark-pic-8020424533768375799-152x114.jpeg

2015 Chevrolet Spark 1LT Used Cars in San Francisco, CA 94114

Great Deal
$2,909 BELOW
Instant Market Value of $9,909

Price: $7,000

Mileage: 35,875

Location: San Francisco, CA 94114

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Blue Description: Used 2015 Chevrolet Spark 1LT for sale - $7,000, 35,875 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/09/45/2015_chevrolet_spark-pic-3835355671981227677-152x114.jpeg

2015 Chevrolet Spark 1LT Used Cars in San Francisco, CA 94114

Great Deal
$2,886 BELOW
Instant Market Value of $9,736

Price: $6,850

Mileage: 38,093

Location: San Francisco, CA 94114

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Red Description: Used 2015 Chevrolet Spark 1LT for sale - $6,850, 38,093 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/30/09/57/2014_hyundai_genesis-pic-8200216967885960691-152x114.jpeg

2014 Hyundai Genesis 3.8L Used Cars in San Francisco, CA 94114

Great Deal
$4,849 BELOW
Instant Market Value of $22,499

Price: $17,650

Mileage: 19,126

Location: San Francisco, CA 94114

Average time on market: 20 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2014 Hyundai Genesis 3.8L for sale - $17,650, 19,126 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/11/22/11/01/2015_subaru_outback-pic-7716428865367565731-152x114.jpeg

2015 Subaru Outback 3.6R Limited Used Cars in San Francisco, CA 94114

Great Deal
$4,246 BELOW
Instant Market Value of $32,596

Price: $28,350

Mileage: 13,489

Location: San Francisco, CA 94114

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Green Description: Used 2015 Subaru Outback 3.6R Limited for sale - $28,350, 13,489 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/09/41/2012_porsche_911-pic-2226823697120838828-152x114.jpeg

2012 Porsche 911 Turbo S AWD Used Cars in San Francisco, CA 94114

Great Deal
$14,209 BELOW
Instant Market Value of $103,159

Price: $88,950

Mileage: 20,304

Location: San Francisco, CA 94114

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Navy Description: Used 2012 Porsche 911 Turbo S AWD for sale - $88,950, 20,304 miles with Bluetooth, Leather Seats, Sport Chrono Package, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/09/41/2013_infiniti_fx37-pic-4925667277390932742-152x114.jpeg

2013 Infiniti FX37 Base Used Cars in San Francisco, CA 94114

Great Deal
$4,929 BELOW
Instant Market Value of $27,279

Price: $22,350

Mileage: 55,234

Location: San Francisco, CA 94114

Average time on market: 39 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2013 Infiniti FX37 Base for sale - $22,350, 55,234 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/10/49/2012_audi_q5-pic-564801299701201817-152x114.jpeg

2012 Audi Q5 2.0T Quattro Premium Plus Used Cars in San Francisco, CA 94114

Great Deal
$4,538 BELOW
Instant Market Value of $26,488

Price: $21,950

Mileage: 36,947

Location: San Francisco, CA 94114

Average time on market: 29 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2012 Audi Q5 2.0T Quattro Premium Plus for sale - $21,950, 36,947 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Premium Plus Package, Premium Package, Convenience Package
https://static.cargurus.com/images/forsale/2016/11/22/09/51/2012_audi_a7-pic-8002832511328342796-152x114.jpeg

2012 Audi A7 3.0T quattro Prestige Used Cars in San Francisco, CA 94114

Great Deal
$5,809 BELOW
Instant Market Value of $38,759

Price: $32,950

Mileage: 34,248

Location: San Francisco, CA 94114

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brown Description: Used 2012 Audi A7 3.0T quattro Prestige for sale - $32,950, 34,248 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Climate Package
https://static.cargurus.com/images/forsale/2016/11/30/10/14/2014_audi_sq5-pic-7536293193933859006-152x114.jpeg

2014 Audi SQ5 3.0T Quattro Premium Plus Used Cars in San Francisco, CA 94114

Great Deal
$5,782 BELOW
Instant Market Value of $45,732

Price: $39,950

Mileage: 13,236

Location: San Francisco, CA 94114

Average time on market: 23 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2014 Audi SQ5 3.0T Quattro Premium Plus for sale - $39,950, 13,236 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2016/11/22/10/46/2012_hyundai_tucson-pic-6001600462800926696-152x114.jpeg

2012 Hyundai Tucson GLS AWD Used Cars in San Francisco, CA 94114

Great Deal
$3,254 BELOW
Instant Market Value of $13,904

Price: $10,650

Mileage: 75,700

Location: San Francisco, CA 94114

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Description: Used 2012 Hyundai Tucson GLS AWD for sale - $10,650, 75,700 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/09/01/2011_lexus_is_250-pic-7860759559658699818-152x114.jpeg

2011 Lexus IS 250 RWD Used Cars in San Francisco, CA 94114

Great Deal
$3,772 BELOW
Instant Market Value of $20,122

Price: $16,350

Mileage: 53,056

Location: San Francisco, CA 94114

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2011 Lexus IS 250 RWD for sale - $16,350, 53,056 miles with Value Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Premium Package
https://static.cargurus.com/images/forsale/2016/11/22/10/53/2015_dodge_journey-pic-4113346408909340384-152x114.jpeg

2015 Dodge Journey SXT Used Cars in San Francisco, CA 94114

Great Deal
$3,649 BELOW
Instant Market Value of $17,249

Price: $13,600

Mileage: 38,903

Location: San Francisco, CA 94114

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2015 Dodge Journey SXT for sale - $13,600, 38,903 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/30/11/27/2014_toyota_prius-pic-3877513304213424950-152x114.jpeg

2014 Toyota Prius Two Used Cars in San Francisco, CA 94114

Great Deal
$2,921 BELOW
Instant Market Value of $15,871

Price: $12,950

Mileage: 41,360

Location: San Francisco, CA 94114

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2014 Toyota Prius Two for sale - $12,950, 41,360 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/12/06/10/37/2012_audi_a3-pic-7223943750247198800-152x114.jpeg

2012 Audi A3 2.0T Premium Plus Used Cars in San Francisco, CA 94114

Great Deal
$2,374 BELOW
Instant Market Value of $19,874

Price: $17,500

Mileage: 35,630

Location: San Francisco, CA 94114

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2012 Audi A3 2.0T Premium Plus for sale - $17,500, 35,630 miles with Leather Seats, Sunroof/Moonroof, Storage Package, Alloy Wheels, Bluetooth, Premium Plus Package, Premium Package
https://static.cargurus.com/images/forsale/2016/11/30/09/09/2011_nissan_versa-pic-7273685028225054353-152x114.jpeg

2011 Nissan Versa 1.8 S Used Cars in San Francisco, CA 94114

Great Deal
$2,698 BELOW
Instant Market Value of $8,048

Price: $5,350

Mileage: 71,575

Location: San Francisco, CA 94114

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Silver Description: Used 2011 Nissan Versa 1.8 S for sale - $5,350, 71,575 miles with Steel Wheels
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Dec 3, 2016
Quick response for all questions. Team did a Great job, feedback, a delivery right on the dot. The driver was nice and easy.
Is this review helpful? Yes | No
Dec 1, 2016
By far the easiest car buying experience ever. Being a novice they were reassuring and put no pressure to work with them as the've come up with a business model that you want to move forward with. As a young buyer its important that I have options and can compare numbers before making any kind of car decisions and Shift's employees made it very easy with my busy work schedule. From bringing the car to my home to test drive to working over the phone with my bank and bringing the paperwork to finalize with the car was seamless. Employees are really friendly and prompt in reply. For anyone open to the new car buying experience I highly recommend. Just be sure to do your research. Quick turnaround as I test drove on Sunday and had the Keys to my new ride Wednesday evening =]
2 of 2 people found this review helpful.
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Nov 26, 2016
I was contacted in a timely manner
1 of 1 people found this review helpful.
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Nov 26, 2016
Good people good dealer ship just could not make a deal on what I was looking for
0 of 1 people found this review helpful.
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Nov 21, 2016
Tony16kory
Very quick response
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2016
rcc777
Responded promptly, brought car to my office for test drive, no pressure very nice.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
Natureb4life
Inquired about this vehicle, got a quick response, advised I was interested and willing to purchase however wanted to know if the price can be adjusted as I was going to fly from New York to San Francisco to purchase because it exactly the colour andI leave with package. They said no. Their price is firm. I then asked can you please contact me if there's a price change. While I kept shopping I happened to put back in nationwide search a day later and they reduced the price and still today I've not received a follow up call. I wish there was a silver one with the miles closer so I won't have to deal with them. I really love that vehicle though but poor customer service.
4 of 8 people found this review helpful.
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Nov 17, 2016
Great way to by a car. Very good customer service.
1 of 1 people found this review helpful.
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Nov 14, 2016
Would consider buying from them. Easy to work with.
2 of 2 people found this review helpful.
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Nov 12, 2016
They got back to us right away. We were already interested in another car through CarGurus.
2 of 2 people found this review helpful.
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Nov 11, 2016
Mdsorkin
Immediate contact, and pleasant on the phone - but didn't really know a lot about the car. Was unable to allow for a PPI from a different mechanic and Shift's in-house mechanic did not call me back as requested.
3 of 4 people found this review helpful.
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Nov 6, 2016
Quick response, ready to help. I was unable to get my bank to work with them.
4 of 4 people found this review helpful.
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Nov 4, 2016
Bought this car!!!!
1 of 1 people found this review helpful.
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Nov 2, 2016
They are very good about responding.
3 of 3 people found this review helpful.
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Oct 31, 2016
Very convenient since they bring the car to you but engagement with the "specialist" tapers off if anything is amiss or if there were questionable issues with the vehicle. Once they don't think you are going to pursue they pretty much quit contacting you even when there is a price drop on the vehicle or potential further opportunities.;.
7 of 8 people found this review helpful.
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Oct 31, 2016
thienooi
5
Dealer responded professionally via email and answered all questions. I did not purchase from dealer.
1 of 2 people found this review helpful.
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Oct 27, 2016
jnussur
I appreciated that Shift contacted me very quickly and I loved that their website was very easy to navigate.
3 of 4 people found this review helpful.
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Oct 27, 2016
Shift is wonderful. The try and answer all questions. I like the services, but I didn't know until a few days ago that they have a pretty big charge for their service. ($400+) depending on the vehicle you purchase. Don't know if that is negotiable or not.
6 of 7 people found this review helpful.
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Oct 26, 2016
Fast
1 of 2 people found this review helpful.
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Oct 26, 2016
Quick response within an hour! Which I thought was great.
1 of 3 people found this review helpful.
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Oct 26, 2016
They were excellent,arrived at my house right on time,and the young man who came to show me the car was very polite and knew the car well
4 of 5 people found this review helpful.
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Oct 20, 2016
very easy, friendly, and quick
1 of 2 people found this review helpful.
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Oct 10, 2016
efficient and friendly
1 of 2 people found this review helpful.
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Oct 5, 2016
Quick responses told me it sold then found it up for sale a week later if it wasn't for that I would have gave him five stars
3 of 4 people found this review helpful.
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Oct 1, 2016
Shift does offer a car delivery service which was very convenient and the "car enthusiasts" who brought the car were very nice and helpful. There was a small misunderstanding at the end but it was resolved to everyone's satisfaction. Taken altogether, they were very accommodating, did not really pressure you and my impression is that they were also honest. In the end I bought a 2009 Toyota Corolla LE, which so far I'm very satisfied with.
3 of 4 people found this review helpful.
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Sep 22, 2016
Didn't engage with them other than initial inquiry - purchased another vehicle before hooking up for the test drive. Seemed responsive and the auto seemed to be a good value. Only drawback for us was it doesn't work well if your looking to drive around and see multiple vehicles as you need to schedule the test drive as you would a private party.
2 of 3 people found this review helpful.
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Sep 16, 2016
Quick, very nice service
1 of 2 people found this review helpful.
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Sep 12, 2016
Good experience..
1 of 2 people found this review helpful.
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Sep 9, 2016
Got an email within the day I requested to contact someone. Saw their website and it was very clear. Never actually test drove or met anyone but looks like a great company to buy a car from. I will continue looking at this dealership
2 of 3 people found this review helpful.
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Sep 9, 2016
Shift is not in the business of negotiating a price they set what they think is a fair price makes no sense to me as the car I was trying to buy had been with them for over a 100 day's maybe this company won't survive
3 of 4 people found this review helpful.
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Sep 1, 2016
Excellent.
1 of 2 people found this review helpful.
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Aug 31, 2016
This place is super professional. Everyone is super kind and nice and really do help you find what car you deserve.
1 of 2 people found this review helpful.
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Aug 31, 2016
Automatic answer but no following
2 of 3 people found this review helpful.
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Aug 25, 2016
Yes! Very responsive and professional, but no pressure. Delivered the car and even hooked up the Bluetooth for me. Great experience.
2 of 3 people found this review helpful.
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Aug 23, 2016
What an experience. Great staff to work with. Easy process. Their financing partners were very easy to work with and they brought the whole car buying process to me. Wow! Nice example of technology making life easier. Thanks Shift!!
2 of 3 people found this review helpful.
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Aug 21, 2016
Very sophisticated sellers and probably, one of the best I've dealt with. Their independent reviews instill confidence in the cars they sell and I feel very comfortable working with such high caliber people over the internet.
1 of 2 people found this review helpful.
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Aug 20, 2016
Did not buy the car because it did not have the options I wanted, however they were very nice to talk too
2 of 3 people found this review helpful.
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Aug 17, 2016
It was alright in the end, but there was a lot of confusion and somewhat contradictory communication from these folks. I received e-mails saying something different from what I had been told on the telephone in terms of scheduling delivery of the vehicle, for example. When I called to get clarification, I was given a different delivery time for the following day, then someone showed up with the car a few hours later on the day I called without any notification at all! But as I said, in the end, it all worked out.
4 of 5 people found this review helpful.
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Aug 16, 2016
Cargo216
They got back to me right away.
1 of 2 people found this review helpful.
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Aug 11, 2016
Very nice experience.
1 of 2 people found this review helpful.
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Aug 8, 2016
This was a different experience purchasing a vehicle. Everyone was very pleasant and helpful. The only thing negative I could say is that my credit unions didn't want to work with thme because of the different process, but all worked out fine going through thiers. I never felt pressured and they took care of every detail. I would use them again.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2016
Great service but they need to equip their delivery people to negotiate on the spot vs following up 24 hours later.
Is this review helpful? Yes | No
Jul 29, 2016
Contacted me immediately. Great customer support.
Is this review helpful? Yes | No
Jul 25, 2016
Integrity could be improved. I made an appointment. They sold it before I got there. A person's word or ageement appears to mean little these days. Just more greed, I suppose.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2016
Love that they bring you the cars. Very easy-going sales reps. Everything you need to know about the vehicle is on the page ind detail
Is this review helpful? Yes | No
Jul 19, 2016
Very professional
Is this review helpful? Yes | No
Jul 17, 2016
Great, called and answered all my questions, very friendly and knowledgeable
Is this review helpful? Yes | No
Jul 13, 2016
I was kept appropriately informed.
Is this review helpful? Yes | No
Jul 9, 2016
So far, this dealer is very interested in making my experience a pleasant one.
Is this review helpful? Yes | No
Jul 6, 2016
Shift was very helpful and the experience was seemless.
Is this review helpful? Yes | No
Jul 4, 2016
Perfect.Comfortable.Personal.Honest.
Is this review helpful? Yes | No
Jul 1, 2016
Really good experience. The handler did a great job and made extra efforts to accommodate my needs. A bit of a communication gap with main office but they fixed the issue quickly. They move quickly so you need to be ready to also. Highly recommend going this route rather than the traditional way. Would do it again.
Is this review helpful? Yes | No
Jun 30, 2016
the dealer was very prompt with their response---the status of the car for sale.
Is this review helpful? Yes | No
Jun 29, 2016
They actually showed up at my office right on time, had all the information with them that I needed. I would have purchased the vehicle except there was too much body work needed on the car.
Is this review helpful? Yes | No
Jun 29, 2016
Got back to me but didn't answer my questions.
Is this review helpful? Yes | No
Jun 26, 2016
Contacted me right away. Excellent Communication. Thanks.
Is this review helpful? Yes | No
Jun 24, 2016
Very responsive. Sadly I was too slow and the car got marked as 'sale pending' so I had. I chance to test drive or buy it
Is this review helpful? Yes | No
Jun 20, 2016
No hassles, no high pressure sales pitch. Friendly service personnel.
Is this review helpful? Yes | No
Jun 15, 2016
Good custumer service.
Is this review helpful? Yes | No
Jun 11, 2016
Responded fast. They were able to deliver the car to a somewhat convenient location for me to test drive and eventually purchase it.
Is this review helpful? Yes | No
Jun 10, 2016
Asked for pictures with the top up and took almost a week to get them. The top is actually red and I can see why they didn't put them in the listing. However, it felt somewhat deceptive.
Is this review helpful? Yes | No
Jun 8, 2016
kbandjb
They responded to my interest but I was out of their area and couldn't set up an appt.
Is this review helpful? Yes | No
Jun 5, 2016
Shift responded with computer generated generic message. Then when details were requested, they claimed vehicle was ready, and then that it was out getting smogged, even though vehicle had been on their site for sale for over 60 days. When I called directly and.spoke with a human, they said they would look into it and let me know when vehicle could be seen, and THEY NEVER CALLED ME BACK! The car in question was priced below KBB value, and I feel that it was never available and merely a ploy to get you to visit their site.
1 of 1 people found this review helpful.
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Jun 2, 2016
Process stated on the internet was the same I got. Good pictures of the car and the carfax gave me more information. The process of getting the loan was fast and many emails to confirm the process along the way.From start to finish I'm happy and thank you.
Is this review helpful? Yes | No
May 26, 2016
Got right back to me, but that was it.
Is this review helpful? Yes | No
May 22, 2016
High marks to this boutique dealer. I liked the car but distance became an issue because I live in ATL and car was located on San Francisco.
Is this review helpful? Yes | No
May 22, 2016
Arranged convenient test drive straight to my house, integrated email confirmations. Very professional, efficient, and customized. Thorough analysis of the vehicle so I felt confident in my purchase. Multiple members of the team have been in pretty constant contact anticipating my questions before they arise. No upselling, just a straight transactional purchase, no pressure, no used car salesman vibe, overall very positive and relatively effortless process.
Is this review helpful? Yes | No
May 22, 2016
Got a good deal on the car we wanted, in the color we wanted, close to home. Rowanne was a pleasure to deal with and both Rowanne and Shift were responsive when we had follow-up questions. They even did the paperwork for us which saved us a trip to DMV and a whole lot of time. One of our more painless car purchases.
Is this review helpful? Yes | No
May 19, 2016
good
Is this review helpful? Yes | No
May 17, 2016
excellent
Is this review helpful? Yes | No
May 16, 2016
Excellent
Is this review helpful? Yes | No
May 13, 2016
asked a question and they got right back to me
Is this review helpful? Yes | No
May 13, 2016
An excellent and pleasant experience.
Is this review helpful? Yes | No
May 12, 2016
Great
Is this review helpful? Yes | No
May 11, 2016
Convenient business model and professional employees. Vehicle I purchased was clean and the provided paperwork gave me piece of mind.
Is this review helpful? Yes | No
May 11, 2016
Responded with additional recommendations. Does not negotiate.
Is this review helpful? Yes | No
May 6, 2016
Shift recently made a change to their scheduling software which cause a mix up on their end and they were a no show for the test drive appointment. But when I called back, they went out of their way to reschedule for that same night and the young man who showed up was very professional and courteous and we bought the car on the spot and it ended up being a great experience even after the initial hiccup. The whole process took just about an hour and was enjoyable rather than it being painful.
Is this review helpful? Yes | No
May 5, 2016
Efficient and good service I will recommend to all my friend
Is this review helpful? Yes | No
May 2, 2016
Excellent
Is this review helpful? Yes | No
May 2, 2016
Not good. Only received one response from dealer that the car is being repaired. No thanks
Is this review helpful? Yes | No
Apr 30, 2016
Very Good!
Is this review helpful? Yes | No
Apr 30, 2016
They e-mail & called me but when I decided to see them, it was sold already.
Is this review helpful? Yes | No
Apr 29, 2016
Great! No BS, helpful and very nice staff.
Is this review helpful? Yes | No
Apr 29, 2016
Response was received by email but no follow up.
Is this review helpful? Yes | No
Apr 28, 2016
Salesman and manager failed to respond to damage shown in the photos. Promised to let me know if the price declined, but did not take my number. Waste of time dealing with them.
1 of 1 people found this review helpful.
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Apr 27, 2016
Very informative. Good experience with the company so far.
Is this review helpful? Yes | No
Apr 25, 2016
saltyone
When I contacted them they refused to negotiate even knowing that other deals were better, then they called back 1 week later and said the price was reduced, TOO LATE
Is this review helpful? Yes | No
Apr 23, 2016
great
Is this review helpful? Yes | No
Apr 22, 2016
The dealer contacted me within a day. I emailed them and set up a test drive for the very next morning - they picked me up exactly at the time we setup. No pressure to buy. Explained the features of the car, helped me get comfortable driving it. Followed up the next day to answer any questions. They let me know when another buyer was interested in it (hoping that there was a real buyer and it wasn't a pressure tactic - I choose to believe them). I had some more questions for them, and then bought the car. They put me in touch with their lender (local credit union) who gave me a good deal on financing. Paper work was quick. A couple of phone calls for a total of about 10 minutes, and the car was mine. They just delivered the car :). Extremely happy. They have a 7 day return policy which I hope not to have to use.
Is this review helpful? Yes | No
Apr 21, 2016
Every vehicle I was in contact with Shift about had a sale pending, including an unsolicited car where I was told if the deal fell through I might want to test drive it. Unsatisfactory!
Is this review helpful? Yes | No
Apr 19, 2016
lauraandmichael
slow response then no contact - inconsistent and unreliable communication. Finally had to complain on social media to get someone at Shift to reply.
Is this review helpful? Yes | No
Apr 16, 2016
jamieseekingcar
Can I get 0 stars here? I've been working with a sales rep [Lexi] for the last week and a half after test driving the vehicle. Immediately sent her the pre-approval from my bank and was assured the vehicle would be mine. Told her I was going to take a couple days to sell my car - which I did! I now have no car and am borrowing a friends car. Been communicating with her for the last 10 days and just received the final docs that my credit union requested, from her, on Thursday afternoon (registration, smog check, bill of sale and payoff statement). All important stuff here! Called her and left 2 voicemail messages Friday [yesterday] afternoon telling her everything was squared away and that I wanted to make an appointment on Monday morning for delivery/purchase of THIS vehicle. Well, last night [Friday] at 11:30pm I get a text from her saying someone test drove the vehicle today and that they put a deposit on it and that it's no longer available???? I was never even offered the option to put a deposit on the vehicle!! This is sooo NOT COOL!! [No, Lexi, I'm NOT interested in a DIFFERENT vehicle... are you serious???] Going to management, then higher if management doesn't fix it immediately. We'll see what they do. We'll see if they make it right by telling the other interested party the vehicle is already sold and deliver the vehicle to me on Monday morning... ending TBD... so upset I can't sleep...
1 of 1 people found this review helpful.
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Apr 14, 2016
Great service
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Apr 14, 2016
They reached out fairly quick, but when I asked for more information I never heard back.
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Apr 13, 2016
jodeii
Very efficient.
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Apr 9, 2016
Shift is great ( particularly Clay) who contacted me right away, and was very helpful with no pressure. I'm extremely impressed, and if I buy a car, will definitely work with Clay!
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Apr 8, 2016
The car in question had been sold and trading my Triumph motorcycle was not possible. The contact dealer was very helpful and well informed.
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Apr 8, 2016
Emailed me and Offered test drive, but did not respond to my offer to pay Kelley Blue Book price.
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Apr 7, 2016
Flaws not remedied prior to presentation. Broker presenting nice car with flaws of private seller.
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Apr 7, 2016
This dealer tried to reach out to me several times. I did not purchase a vehicle from this dealer . The vehicle they were trying to sale was a vehicle I was no longer interested in purchasing. I'm currently still trying to find a vehicle. I do appreciate their help . i will consider this dealership for future purchases.
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Apr 5, 2016
First they said in the advertisement that the car had already gone through a 200 point inspection, then i got an email that said it was going to have a 200 point inspection and I would be notified after that, have not heard back after one week.
1 of 1 people found this review helpful.
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Apr 4, 2016
Awesome dealer. Great service. Great people. Very honest.
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Apr 2, 2016
Great
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Mar 30, 2016
Great experience, never felt pressured to buy and they were very forth coming about any issues with the cars. I felt very comfortable and am very happy with the car we got.
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Mar 29, 2016
Great
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Mar 28, 2016
Great prices!
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Mar 25, 2016
Convenient for people with children that have zero extra time to go to see cars that are too far away. Knowing what you want helped. Quck service
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Mar 23, 2016
Contacted me quickly with the info I asked for.
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Mar 22, 2016
great service!
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Mar 21, 2016
Superb:-)
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Mar 18, 2016
Great to work with!
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Mar 16, 2016
Yes they responded with both a phone call and providing the info requested. I hope to use them in the future. Very impressed; also they did NOT make numerous unwanted return contacts, i.e. pressure.
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Mar 13, 2016
Great and honest
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Mar 13, 2016
Good
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Mar 13, 2016
Good experience but bought my car at another dealer.
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Mar 9, 2016
good
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Mar 6, 2016
They said the price was firm because they have a committee that discusses the price, provenance, and condition. Then they compare with other cars for sale. They also called me back about there AMG 55. Emily is a great patient person to deal with and she spent extra time with me describing their 200 point system. They have a great service where they bring the car to you.
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Mar 6, 2016
Amazing. No pressure, super professional, very clean experience. My best experience buying a car in my life, honestly.
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Mar 4, 2016
Shaun was very knowledgeable and professional. He arrived on time and gave us the time we needed to make our decision without pressure. It was a great experience.
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Mar 2, 2016
They responded all my questions, But I didn't like the way that they sells their inventory.
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Feb 25, 2016
I received a response immediately
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Feb 25, 2016
Very Good Dealer! Courteous Helpful and Attentive Staff
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Feb 22, 2016
Quick response. Just not the car we wanted.
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Feb 22, 2016
Sesails
They stated that the vehicle was basically sold
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Feb 22, 2016
aidaman
Prices are great. Everyone is friendly and professional. They make sure you are completely satisfied before you take the vehicle. Will buy again from them.
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Feb 20, 2016
Long time on sale 2009 Porsche Cayenne, I was surprised why it stayed so long, good price but here is the big WHY?? The car doesn't have a Title on hands, Bank owns it who knows how much ?...,Shift showed us the "real owner"S signed piece of paper to sell a car (not notarized legal documents such as power of attorney, bank authorization, etc) We came to buy a car, than, we found damages and ask to fix it, finally there in no Title on hands, basically, we have to pay $20K and go home, and wait 30 days for the title :) By the way, Shift promised to fix the car and call us to discuss our purchase, and I trusted them, but seems like I was wrong. The car is still on the cargurus, be careful.
2 of 2 people found this review helpful.
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Feb 17, 2016
the car that was advertised to be in San Francisco or South San Francisco was actually in Los Angeles. I called to set up a test drive and they called back to say it was in Los Angeles.
2 of 2 people found this review helpful.
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Feb 16, 2016
awesome
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Feb 10, 2016
Contacted quickly and friendly
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Feb 9, 2016
They sent me info, but the car ended up being scratched so I didn't follow up.
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Feb 7, 2016
They called me right away but the car had been sold.
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Feb 5, 2016
Dealer said car was in contract, but is still advertising it
1 of 1 people found this review helpful.
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Feb 2, 2016
chingari
5
I contacted them several times to setup a test drive. They kept saying 'will contact you as soon as the car is ready'. That never happened.
1 of 1 people found this review helpful.
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Feb 2, 2016
Contacted them about two different cars and both of them were already sold but still listed on the website. Waste of time
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Feb 1, 2016
don't get me wrong I am satisfied with the vehicle and the staff - a few bits of information I thought prudent about bettering their business model was sent to them directly today. I would buy a care from them again.
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Jan 28, 2016
I wanted to buy a car from them and have it transported to me. They told me they would do things take pictures etc. Waited for a week contacted them multiple times. I guess they dont want to sell cars...
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Jan 25, 2016
voicetopaper
They have been very responsive and very easy to work with. I would highly recommend this company!
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Jan 24, 2016
Great in delivering the car for test driving. Provide throught info on the car.
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Jan 23, 2016
Good service
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Jan 21, 2016
Quick response but the car was already sold.
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Jan 19, 2016
Got in contact right away and gave relevant information
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Jan 18, 2016
Over and above the call of help. Wish I could find a car that Shift is selling in my price range. Very helpful!!!
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Jan 18, 2016
Great customer service on the phone, you see pictures, but they bring the car to you. I gave 3 stars because I only talked to the representative on the phone.
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Jan 17, 2016
Those guys are honest, they ain't pushy like everyone else
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Jan 14, 2016
really great
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Jan 11, 2016
Good response
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Jan 9, 2016
Very good
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Jan 1, 2016
I think this company is amazing! I love their business model and took two different test drives with them. Honest and transparent- no pressure at all and they take care of all the details such as DMV. Just didn't have the car I was looking for.
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Dec 29, 2015
ltsgarage
5
Car was over price compared to others on the market. Would not even respond after I told them that. I figured they would either try to show me why it is priced so high or try to deal with me. Neither happened...
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Dec 22, 2015
Very professional.
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Dec 18, 2015
Really friendly and very convenient service. Garrett made things easy and he had dependable follow through. Turns out the car I wanted sold before I'd committed to buy it; otherwise I would have bought from them.
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Dec 18, 2015
Prompt responses without pressure. Free test drives in the bay area with free delivery where you are. Thought that was cool, but could not take advantage because of location.
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Dec 14, 2015
Excellent service, friendly, very fast help... from beginning to end. Highly recommended and satisfied! Thank you everyone from Shift.
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Dec 13, 2015
Very nice ron was very professional .did a nice job informing us about the jeep
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Dec 10, 2015
Way over priced. $2000 over book for a private party sale???
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Dec 10, 2015
Great service quick response and service provided just it wasn't what I was looking for I'll recommend
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Dec 7, 2015
This company takes a lot of the work out of buying a used car. The quality of their cars is very high.
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Dec 2, 2015
I liked the dealer. They came to my home for test drive. went back, fixed the reported issue. come back again and do test drive. they fillup all docs, I just signed it and sign a cheque .. thats all :-) No hassle. They will do registration for me too ... I recomend it (No charge for documentation fee)- Sukalyan
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Nov 13, 2015
Knew nothing about car. Did not call back with information as promised. Several days later sold car to a local dealer.
1 of 1 people found this review helpful.
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Nov 13, 2015
Responded, but car sold that very day. Salesman very professional.
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Nov 11, 2015
Excellent service. Sale handled by William Wong, I believe. He was knowledgeable and helpful. Not pushy. I bought a Rav4 I am quite happy with.
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Nov 3, 2015
Great.
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Nov 2, 2015
Excellent!
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Oct 29, 2015
Good response from dealer. However, dealer's inflexibility prevented deal from being clinched: the price differential was not significant in our view.
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Oct 29, 2015
Responded quickly with vehicle details
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Oct 26, 2015
Daniel did a great job. Shift was the best car purchase experience I have ever had. Will definitely use them again!
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Oct 25, 2015
They promptly responded but the car was not available so they get no star for advertisement.
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Oct 20, 2015
hxtorr
Good communication but car was sold already. Offered to keep me on list in case a similar car comes up.
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Oct 16, 2015
Got back quickly but car was sold.
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Oct 3, 2015
Very professional and personable at the same time
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Sep 29, 2015
Amazingly happy with the service provided. I will definitely use SHIFT again.
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Sep 19, 2015
They were knowledgeable, patient and brought the car to me for test drive and delivery. Good deal too.
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Sep 8, 2015
Fast and helpful response
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Sep 6, 2015
Fast response, but too bad the car isn't in the same state and can't test drive. Decided to go for cars nearer to home after this.
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Sep 5, 2015
Car was sold when I called. Probably should update site more often.
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Aug 24, 2015
Great customer service
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Aug 21, 2015
Slow to respond, I requested the most basic maintenance info and they could not provide it. Bait and switch to their site, don't think they even represented the car. Bought a 911 Turbo in North Carolina from a reputable dealer. Don't waste your time.
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Aug 6, 2015
quick, courteous response.
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Aug 4, 2015
The only thing I was disappointed is the fact that what it was advertised was not accurate at all. Very disappointed.
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Aug 1, 2015
As easy as advertised
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Jul 18, 2015
Got back to me quickly
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Jul 9, 2015
great
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Jul 6, 2015
Great service, would use them to sell or buy a car again.
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Jun 26, 2015
Excelente
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Jun 14, 2015
Initial contact was good but a half hour before I was to meet up with a rep to look and test drive the car a Shift rep called to say they could not make it. No reason except the driver was in traffic and could not see me. It was early afternoon! Oh well bought a car from someone who cared about my time.
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Jun 11, 2015
Quick email, but car was already sold. They did provide similar options, but I bought elsewhere.
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Jun 8, 2015
Love the option for the test drive to come to me! Great idea, makes it so much nicer!
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Jun 6, 2015
Henryudefi
Quick response, nice car, but would love the price to go down a bit
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May 6, 2015
Easy, Shift followed through on what they said they would do. No surprises.
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Mar 25, 2015
quick to respond
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Mar 10, 2015
Great staff. They do what they say they are going to do. Great return policies and no pressure sales. Excellent business model for this industry.
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Mar 6, 2015
bandmad
What an awesome tech startup- they make the process so EASY!
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Mar 2, 2015
Got an email response that the car was sold and that was it.
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Jan 31, 2015
Nice guys seem to know there stuff
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Jan 26, 2015
Shift SF was very responsive and I would high recommend them. They were prompt in response to all my questions and very professional.
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Jan 23, 2015
Kerim was very helpful in my search for a used Porsche 911. We had a little "hiccup " and he rectified it in a professional manner. I will purchase my next Porsche from him at Shift SF.
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Jan 21, 2015
Got in touch with me quickly
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Jan 3, 2015
The Shift team was professional and responsive to my questions. This made for a smooth and easy transaction. My only suggestion would be to have the vehicle professionally washed and cleaned before showing. I expected it to look as it did in the on-line pics. In the end I got a beautiful car, in great condition and at a fantastic price...thanks Shift.
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Jan 1, 2015
excellent no pressure
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Dec 13, 2014
These guys went the extra mile to make sure I got what I wanted. They are the best!
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Old Dealer Reviews

Dec 2, 2014
Enjoyed the door to door test drive process.
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Nov 24, 2014
Very responsive and accommodating, offered to have a test drive at my house.
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Nov 18, 2014
pdxlawyer
Car sold after contact
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Nov 14, 2014
Fast processing speed, good customer serviced. Purchased my first car ever here.
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Nov 7, 2014
a914guy
Good communication and follow-up.
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Nov 1, 2014
never met any of the staff, but the telephone conversation was very cordial and professional. kirem was very accommodating
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Oct 30, 2014
sfnoona
contacted me quickly regarding the car
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Oct 23, 2014
No cars available in my price range
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Sep 17, 2014
Very good
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Sep 3, 2014
I enjoyed interacting with the people I encountered on the phone and in person. Very knowledgable, if they couldn't answer a question they would get back to me with the answer quickly.
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