Serra Chevrolet Buick Gmc

2340 Gallatin Pike N
Madison, TN 37115

Sales: (615) 606-7106

Service: (615) 528-5180

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2017 Mercedes-Benz E-Class E 300 4MATIC Used Cars in Madison, TN 37115

Great Deal
$8,500 BELOW
CarGurus IMV of $55,055

Price: $46,555

Mileage: 2,609

Location: Madison, TN 37115

Average time on market: 56 days Certified Pre-Owned: No Transmission: Automatic Color: Polar White Description: Used 2017 Mercedes-Benz E-Class E 300 4MATIC for sale - $46,555, 2,609 miles with Navigation System, Sunroof/Moonroof
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2013 Dodge Durango R/T AWD Used Cars in Madison, TN 37115

Great Deal
$3,336 BELOW
CarGurus IMV of $25,835

Price: $22,499

Mileage: 69,631

Location: Madison, TN 37115

Average time on market: 58 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Description: Used 2013 Dodge Durango R/T AWD for sale - $22,499, 69,631 miles with Aluminum Wheels
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2017 Mercedes-Benz GLS-Class GLS 450 Used Cars in Madison, TN 37115

Good Deal
$6,001 BELOW
CarGurus IMV of $66,000

Price: $59,999

Mileage: 22,896

Location: Madison, TN 37115

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Polar White Description: Used 2017 Mercedes-Benz GLS-Class GLS 450 for sale - $59,999, 22,896 miles with Sunroof/Moonroof
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2017 Chevrolet Impala Premier Used Cars in Madison, TN 37115

Good Deal
$2,498 BELOW
CarGurus IMV of $25,856

Price: $23,358

Mileage: 19,660

Location: Madison, TN 37115

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Black Description: Used 2017 Chevrolet Impala Premier for sale - $23,358, 19,660 miles
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2017 Nissan Armada Platinum 4WD Used Cars in Madison, TN 37115

Good Deal
$4,287 BELOW
CarGurus IMV of $51,013

Price: $46,726

Mileage: 9,235

Location: Madison, TN 37115

Average time on market: 61 days Certified Pre-Owned: No Transmission: Automatic Color: Gun Metallic Description: Used 2017 Nissan Armada Platinum 4WD for sale - $46,726, 9,235 miles with Navigation System, Sunroof/Moonroof
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2017 Chevrolet Impala Premier Used Cars in Madison, TN 37115

Good Deal
$2,382 BELOW
CarGurus IMV of $24,973

Price: $22,591

Mileage: 27,296

Location: Madison, TN 37115

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Blue Description: Used 2017 Chevrolet Impala Premier for sale - $22,591, 27,296 miles
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2016 Chevrolet Suburban LTZ 1500 Used Cars in Madison, TN 37115

Good Deal
$2,950 BELOW
CarGurus IMV of $46,949

Price: $43,999

Mileage: 42,193

Location: Madison, TN 37115

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2016 Chevrolet Suburban LTZ 1500 for sale - $43,999, 42,193 miles with Memory Package, Sunroof/Moonroof, Suspension Package, Alloy Wheels
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2007 Chevrolet Suburban LT1 1500 Used Cars in Madison, TN 37115

Good Deal
$1,966 BELOW
CarGurus IMV of $11,841

Price: $9,875

Mileage: 161,168

Location: Madison, TN 37115

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Mist Metallic Description: Used 2007 Chevrolet Suburban LT1 1500 for sale - $9,875, 161,168 miles with Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
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2015 Chevrolet Silverado 3500HD Used Cars in Madison, TN 37115

Good Deal
$4,905 BELOW
CarGurus IMV of $41,653

Price: $36,748

Mileage: 86,440

Location: Madison, TN 37115

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2015 Chevrolet Silverado 3500HD for sale - $36,748, 86,440 miles
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2018 Chevrolet Equinox 1.5T LS FWD Used Cars in Madison, TN 37115

Good Deal
$2,015 BELOW
CarGurus IMV of $24,255

Price: $22,240

Mileage: 3,334

Location: Madison, TN 37115

Average time on market: 74 days Certified Pre-Owned: No Transmission: Automatic Color: Storm Blue Metallic Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $22,240, 3,334 miles with Bluetooth, Aluminum Wheels
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2018 Chevrolet Equinox 1.5T LS FWD Used Cars in Madison, TN 37115

Good Deal
$2,015 BELOW
CarGurus IMV of $24,255

Price: $22,240

Mileage: 3,375

Location: Madison, TN 37115

Average time on market: 74 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $22,240, 3,375 miles with Bluetooth, Aluminum Wheels
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2018 Chevrolet Equinox 1.5T LS FWD Used Cars in Madison, TN 37115

Good Deal
$2,012 BELOW
CarGurus IMV of $24,252

Price: $22,240

Mileage: 3,744

Location: Madison, TN 37115

Average time on market: 74 days Certified Pre-Owned: No Transmission: Automatic Color: Orange Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $22,240, 3,744 miles with Bluetooth, Aluminum Wheels
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2018 Chevrolet Equinox 1.5T LS FWD Used Cars in Madison, TN 37115

Good Deal
$2,009 BELOW
CarGurus IMV of $24,249

Price: $22,240

Mileage: 4,111

Location: Madison, TN 37115

Average time on market: 74 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $22,240, 4,111 miles with Bluetooth, Aluminum Wheels
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2015 Chrysler 300 Limited Used Cars in Madison, TN 37115

Good Deal
$2,098 BELOW
CarGurus IMV of $18,897

Price: $16,799

Mileage: 32,833

Location: Madison, TN 37115

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Jazz Blue Pearlcoat Description: Used 2015 Chrysler 300 Limited for sale - $16,799, 32,833 miles with Bluetooth
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2017 Chevrolet Suburban Premier 4WD Used Cars in Madison, TN 37115

Good Deal
$2,894 BELOW
CarGurus IMV of $52,729

Price: $49,835

Mileage: 35,681

Location: Madison, TN 37115

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: Automatic Color: Bronze Description: Used 2017 Chevrolet Suburban Premier 4WD for sale - $49,835, 35,681 miles with Memory Package, Sunroof/Moonroof, Remote Start, Navigation System, Suspension Package
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 13, 2018
Recently we attempted to purchase a used chevy geo tracker from your used car dept.of Serra Chevrolet. It seems, per our experience in this venture, that your sales dept/service dept were not knowledgeable as to the condition of this used vehicle. After several unsuccessful attempts to negotiate a deal for this used vehicle and after explaining to them the many mechanical issues this vehicle has, we were still willing to purchase at a reduced price, we were finally told that they had inspected the car further and realised that the vehicle did have Many mechinal issues. We were told since it had so many issues they decided to wholesale the car out. We still let them know that we were interested in this geo tracker at a wholesale reduction price, which we offered at the beginning. So far, we have not received a response. Which now makes us wonder how efficient their inspection of used purchased or traded for vehicles are.
Is this review helpful? Yes | No
Feb 7, 2018
Jfwinton
Nice people. Car was not what I wanted.
Is this review helpful? Yes | No
Jan 14, 2018
Easy and friendly
Is this review helpful? Yes | No
Jan 4, 2018
did not get to see them, but will stop in as I will be that way in febuary for sure terry they were very nice, wish I was able to see more of their inventory thanks car gurus for your help terry
1 of 1 people found this review helpful.
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Dec 31, 2017
GuruD6HVR
Great
0 of 2 people found this review helpful.
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Dec 26, 2017
I contacted them for he above vehicle, even did the online trad in appraisal, had the numbers all worked out and was contacted for a deposit, which I gave them all the information for. Hours went by (I was assured that the car was mine) was then contacted late in the evening and was told that someone else at the dealership had sold the vehicle , but not to worry, they had found another one with double the miles down the road and that the same deal was still on the table (where do I sign!!!!). I feel that they found a way to make a little more money on the car from someone else rather than selling it to me. This was my wife’s Christmas present and I had to scramble to find another one (which I did at a lower price). At the end of the day, I’m not mad at them, I think the communication and service could be improved upon drastically.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2017
larry coffey
Stay away from them..Their $1000 non refundable deposit is shady.Then while ur waiting for the buyers order,another party suddenly appears and is working with another salesman to steal your car.and your 1000 isnt good enough and the full down payment of 5k will hold it..all this before u even see the car..and then the car u want plowed into a deer last year and was disabled,and they wanna argue over 800...run away
5 of 6 people found this review helpful.
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Nov 18, 2017
This dealer responded very nice Berry good
0 of 2 people found this review helpful.
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Nov 14, 2017
Kiokurekoneko
Dealer was easy to work with and very professional
Is this review helpful? Yes | No
Oct 25, 2017
Very good
0 of 3 people found this review helpful.
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Oct 22, 2017
Quick response
0 of 1 people found this review helpful.
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Oct 14, 2017
Very respectful and informative. They were some what competitive but they do allot more volume and with the flooding in Florida and Texas appear to be moving the cars out fairly quick. My only complaint is that unless your walking through the door, you don't have much time to decide on the car cause they are.selling it right away which makes internet shopping with them less attractive.
1 of 1 people found this review helpful.
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Sep 18, 2017
DeLycia
My experience was an unpleasant one. Due to the salesman Chris running my credit score downward even more without even giving me a test drive and total amount for the vehicle and tag transference which is what I came for. Plus, I didn't get to operate the vehicle at all. He was so uncourteous and was money hungry. Sales isn't his field at all. I didn't bring a down payment because I was waiting to present a substantial amount which was noted and all I wanted was to get the total amount for everything. I was told," no luck" because I had unestablished credit and that for $15K I'd need $4-$5k to drive off the lot. I know that it's 10% which should've been $1500 down to the most. They lost my business and I hope people pay attention. I won't be doing business there EVER!!!
10 of 10 people found this review helpful.
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Sep 7, 2017
Great people to work with.
0 of 2 people found this review helpful.
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Sep 5, 2017
They reached out but I ended up going with another vehicle.
0 of 1 people found this review helpful.
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Aug 20, 2017
very helpful, the car sold before I could get there.
0 of 1 people found this review helpful.
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Aug 1, 2017
I asked them about a particular vehicle on 7/25. I wasn't contacted until 7/31. I answered their questions and have not heard back from them since.
9 of 9 people found this review helpful.
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Jul 13, 2017
Excellent
0 of 2 people found this review helpful.
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Jun 24, 2017
I got a great deal on a great vehicle! The staff was very helpful and took wonderful care of me. I live my new Murano!
0 of 2 people found this review helpful.
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Jun 11, 2017
I'm very satisfied with the guy I worked with..name is Tyler.
0 of 1 people found this review helpful.
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Jun 6, 2017
Great customer service! Micah is very helpful, I have not made it to the dealership just yet, but I'm looking forward to their hospitality.
0 of 2 people found this review helpful.
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Response from current dealership owner:
Thanks, Darren. We looked forward to seeing you!
Jun 1, 2017
Emails were very nice.I haven't got back with them about the car I asked about,due to my illness.They contacted me around 4 or 5 times and again the emails was very nice.I gave them 5 stars,since it would be unfare to rate them lower,since I was the one that didn't follow through so far.They emailed more information on the car and the person seems very nice.
0 of 2 people found this review helpful.
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Response from current dealership owner:
Hey, thank you Perry! Let us know if there is anything we can do for you!
May 30, 2017
Good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks, Jeremy!
Apr 23, 2017
Great experience! Found the truck I wanted, They got it ready for me, test drove it and I was out of there in one hour.
1 of 2 people found this review helpful.
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Response from current dealership owner:
Thanks for the review, Travis! Glad we could help :)
Apr 17, 2017
n2aswan
Went and looked at the car and all was great from service to communications. Just didnt buy
1 of 3 people found this review helpful.
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Mar 30, 2017
I did credit application and got approved via telephone and online. I got an interest rate and the amount of monthly payment. I was then asked when could I come pick it up. It was agreed the following day since I lived 3 hours way. After this was agreed upon the salesman called me and asked could I go ahead and make the $500 down payment. I had a coworker give him my bankcard information because I had a client. Thirty minutes later he called and said the car was sold. He then went on to offer me a more expensive Maxima and Chrysler 300. REALLY AND I THOUGHT I'D PURCHASED A Q50 S INFINITI. I went to my local Infiniti dealer and purchased a brand new one on March 29!! I WOULDN'T RECOMMEND THIS DEALERSHIP TO MY ENEMY!!! I wish I could give negative 5 stars!!
13 of 13 people found this review helpful.
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Response from current dealership owner:
Latoya, please contact us at 615 851 8000 so we can address each of the issues as soon as possible. We want every customer to receive 5 star service.
Mar 24, 2017
Great experience with level of assistance and professionalism
1 of 2 people found this review helpful.
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Response from current dealership owner:
Thank you for the 5 star review, Karen! :)
Mar 14, 2017
Response was quick
0 of 3 people found this review helpful.
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Response from current dealership owner:
Thanks for the review Edgar!!
Mar 13, 2017
Very informative and helpful
0 of 3 people found this review helpful.
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Response from current dealership owner:
Thanks for the review Deahana. If you could provide additional feedback on how we can earn 5 stars we would appreciate it!
Feb 14, 2017
Didn't provide information I wanted, just keep providing information on what they wanted to sell me
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are very sorry, Ben. A third party provider had incorrectly displayed inventory on our CarGurus display pages. Please call us at 615-851-4115 and ask for Chris Glenn. I am the BDC manager here and will do all I can to answer any questions you have.
Sep 19, 2016
Very nice person. Replied to all questions I ask about
2 of 4 people found this review helpful.
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Jul 23, 2016
None of the dealers want to negotiate. A lady talked to me could not answer any of my questions
4 of 7 people found this review helpful.
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Read 1 old review
May 25, 2014
excellent
0 of 1 people found this review helpful.
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