Select Cars of Cleveland

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4910 Northfield Rd
Cleveland, OH 44128

Sales: (216) 367-9909

Today 10:00 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 27, 2017
Respond the next day. Nice salesman.
Jun 6, 2017
International25
Contacted me and was very courteous. Great people!
Response from current dealership:
Thank you let us know if we can help you in the future.
Mar 18, 2017
they were great I would deal with them again
Response from current dealership:
Thank you Sam, we are glad your experience was pleasurable...:)
Jan 22, 2017
Never got a call back. Was paying cash but as soon as I had a trade in, it was light out. They were not interested in my business. Oh well. A dealer in Texas sent one up to try for 30 days. Ended up buying that one. Better deal with less miles.
4 people found this review helpful.
Dec 27, 2016
Fantastic customer service
1 people found this review helpful.
Response from current dealership:
Thanks for sharing the love Marvin! Enjoy your new vehicle and welcome to the Select Cars Family.
Nov 26, 2016
Went there twice to look at a car, first time car would not start. Second time was not there, and no call to let me see it when it came back. Poor customer service!!!! Will never go back!!!
5 people found this review helpful.
Nov 1, 2016
I can't say enough positive things about my experience at this dealership, Patrick, Cole & the other handsome older gentleman who helped close the deal were all incredibly friendly, knowledgeable & generous. There was absolutely no sharking, no annoying sells gimmicks, and they had the car I was interested in clean & ready to go upon arrival. Unlike other competitors, it was a very long yet easy process...they continuously made sure my husband & I were comfortable. Cole has an amazing attitude! He is terribly interesting & even showed me a helpful app I can download for my lead foot. Patrick is very mellow & generous; he gave me two options as to what my payments could be vs. other competitors who only give you one. And the older gentleman gave us such a great interest rate & benefits package,etc. I didn't notice until the next day that they even washed my husbands car while we were in the process of closing our deal- to me that's going above & beyond! Not only do they offer outstanding customer service but they helped me purchase my dream car at an affordable price. I've only taken the Tiburon out twice since I've purchased it but I have had no issues with it at all. Can't thank the staff here enough for making my dream come true.
4 people found this review helpful.
Jul 1, 2016
Hochevar
Salesman very kind. Manager too pushy. Did not respect our time.
3 people found this review helpful.
Response from current dealership:
Thanks for the feedback. Sorry to hear you didn't have the ideal Select Cars experience. We meet as a team weekly to improve our customer service skills and those who can't cut it, don't stay. We've since switched up our management and promise to keep working to put our best foot forward. We hope to earn your business in a timely manner next time around.
Read 12 old reviews
May 23, 2016
There was something definitely wrong with this vehicle, but the salesrep was the worst. He was pushy and arrogant. Terrible experience.
6 people found this review helpful.
Response from current dealership:
Jeff I am sorry your experience was not what you were hoping it would be, we strive to make all of our customers happy. If you get a chance please call us and ask for Internet Manager so I can find out what happened. We always want to correct any mistakes we are making. Thank you Jeff.
May 7, 2016
Excellent service - couldn't be happier - I would go here again for another car
Response from current dealership:
Thank you Gareth, welcome the the Select Family!
Feb 2, 2016
Was told the car has no oil leaks what so ever. After a day owning the car i found an oil leak. After contacting the dealer they told me they would call me the next day with a way to take care of the oil leak issue. I never got contacted. All though over all the car is nice i do feel like once the dealership has your money they could careless about the customer.
5 people found this review helpful.
Jan 21, 2016
Car has peeling Plasti dip on it
Response from current dealership:
Jim, we apologize the Mitsubishi Lancer Evolution had peeling plasti-dip. A lot of EVO owners like the matte look. We typically remove it or repaint, depending on a customer's wishes. Hope your vehicle search was successful!
Dec 23, 2015
very professional.Justin was able to respond to me asap! and kept in touch with me.too bad i couldn't seal a deal with them due to price of car.but will certainly give another try to them.
Response from current dealership:
Felix, we are here to help you in any way we can...thank you!
Dec 12, 2015
The Best
Response from current dealership:
Thank you Deacon Greg
Oct 16, 2015
Awesome dealership.
Response from current dealership:
Thank you Teresa!
Sep 24, 2015
We drove 2 1/2 hours from Columbus to see a vehicle that we had been in communication with the salesman with for two days. When we got there, the car had not been maintenanced or detailed. The pics that were posted on their site did not accurately reflect the condition of the car. We were clear when the salesman that we had already been preapproved for the funding and were coming to pick up the vehicle. We were very disappointed to find that it was in such abhor able condition. I would not recommend this dealership to anyone. 2 1/2 hours there, 2 1/2 hours home, a lot of gas and a lot of time taken on a Friday for nothing. They were dishonest.
4 people found this review helpful.
Response from current dealership:
William, we are sorry that the vehicle did not meet up to your expectations. It was detailed and clean. There was a minor service issue that we would have been glad to take care of for you but you were not interested in that...We take pride in our honesty to all customers, and we are sorry that the vehicle did not pass your inspection. The pics posted on the site and on all other sites is by no way doctored, it is an actual depiction of the vehicles condition.Thank you for your feedback.
Sep 9, 2015
John Austin was responsive and helpful.
Response from current dealership:
Thank you for taking the time to review Aaron.
Aug 25, 2015
Great
Response from current dealership:
Thank you Samuel.
Jul 5, 2015
ScottieT
Exceeded all expectations and great indoor facility.
Response from current dealership:
Thanks Scottie, appreciate it!
May 28, 2015
jonathanr
Serious brake issues and conflicting stories about the mechanical problems.
3 people found this review helpful.

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