Scranton Buick GMC Cadillac

GM Certified Internet Dealer, GM Certified Used Vehicles

777 Talcottville Rd
Vernon Rockville, CT 06066

http://www.scrantonmotors.com

Sales: (860) 968-0117

Service: (866) 467-2726

Today 7:30am - 8:00pm

(Open Now)

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Sales Reviews (14)

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Shannon2188

Sep 15, 2017

5stars ! I spoke with a guy Kurt to start we set an appointment up for the next day to view the vechicle I was looking at! When we arrive my vechicle wasn't there but Paulie took great care of us let me test drive one of the same ones on lot and once I was comfortable and knew what I wanted he has kept me in the loop through the whole process!! Went above and beyond to make sure I was in my new car! And for that I'm thankful :) awesome atmosphere

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Joe

Sep 9, 2017

Salesperson Aaron Stone was a real pro. Excellent customer skills and knowledge of the vehicle we purchased. A class operation. Minor glitch with paperwork that the sales mgr Rocky took care of

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Cindy

Aug 24, 2017

Dealership was great we just changed our mind on type of car

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James

Aug 1, 2017

Great didn't buy after all. Need more pull power

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charlie

Jul 30, 2017

My husband and I are not ones for writing reviews, but I have to give credit to where credit is due. We were greeted by the internet sales manager named Kurt. Very very nice man. He hooked us up with MARCEL THOMAS who my husband and I put through the ringer. I give him an A++ for even dealing with us. He went above and beyond to give us the best deal and so did Kurt. We drove almost 2 hours and we would do it again. Thanks. Charlie and Michele.

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JuneK

Jul 3, 2017

They were very good at getting back to me and letting me know when the car was sold. I appreciate that

0 of 1 people found this review helpful.

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Keith

Apr 20, 2017

Helpful and courteous

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mike

Apr 2, 2017

Worst dealer I have ever been to. Walk around the dealer lot for 30 minutes not one salesman came out then I emailed the dealership and got no reply

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Insight_688

Feb 26, 2017

Pushy with test drive and didn't answer email questions.

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Mgman71

Feb 1, 2017

Fast replays from dealer

1 of 1 people found this review helpful.

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andrea

Jan 12, 2017

While the salesperson was responsive, he clearly blew me off when I told him that I felt his car was considerably over priced. You tell me? a 2015 "new" (5K miles) Lacrosse Premium for $36K? I can show anyone many competing models with the same specs for up to 8K less! So - with no understanding about what I want (yes - I have done a LOT of research on this car), he attempted to simply throw another older model at me just to meet a price point. Basically - he wasn't going to waste his time with me. Well - as they say in the movie Pretty Woman, "Big Mistake".....

1 of 2 people found this review helpful.

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Normand

Dec 4, 2016

A+ Outstanding dealership and went above and beyond highly recommended either very honest and upfront

1 of 1 people found this review helpful.

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Kenn

Dec 1, 2016

Very Responsive and easy to work with.

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tom

Nov 23, 2016

yes very nice dealership

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Read 22 old reviews

Robert

May 5, 2015

Spectacular

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Conroy

Dec 31, 2014

They went above and beyond to sell this car. Even let me take it home before i even bought it. (officially bought) Paper work was done was just waiting on finance.

1 of 1 people found this review helpful.

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Lance

Dec 19, 2014

Helpful and curtious

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Paul

Dec 10, 2014

easy to work with. worth the extra travel from Boston.

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Fred

Nov 11, 2014

Informative,polite,not pushy with follow ups

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John

Jul 25, 2014

They set up an appointment with me see the Corvette but they later canceled since they sold it at auction.

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Kathleen

Jun 12, 2014

Got a great car, for a great price, great trade in price! I LOVE my new car!!! Thank you, Scranton Motors!

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Sarah

Apr 24, 2014

Laura the internet sales specialist was very nice and responsive.

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BEVA53

Mar 11, 2014

145

They made agreements on the phone that they would not live up to when I traveled across the state to get there. After much conversation and getting a sales manager involved they agreed to what was quoted on the phone. The deal was accepted contingent upon the cigarette smell being removed (a smokers car) and we were to pick up the car in 2 days. The deal was agreed to 45 minutes after the dealership was closed and we confirmed it via a voice mail on our way home. The next morning we called at 10:00 to leave the credit card (dealership was now open) and the car was just sold. Very poor. I would characterize the people as very nice but nut trustworthy. They are not people of their word and they certainly didn't have any consideration for us. I would not recommend doing business with them, but if you do, GET IT IN WRITING.

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Peter

Feb 27, 2014

Salesman was responsive with call backs and was personable. Written information / verification of work done prior to picking up car was verbally acknowledged but not written on a copy for me. Financing options was thorough and satisfactory.

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Margaret

Jan 24, 2014

desired vehicle had been sold 2 weeks prior, and none of the salesman even knew. As well, the owner notified me of this fact yet the vehicle remained advertised on their website for days afterwards.

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Dennis

Dec 30, 2013

Good experience.

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Steven

Nov 9, 2013

Professional sales/business staff and easy to work with during the purchase. Dealer did not mind taking the extra step to make the customer happy.

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Debbie

Aug 1, 2013

Great car shopping experience!

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JACK

Jul 23, 2013

The truck I was looking at sold, they continue to look for another one

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Lev

May 10, 2013

A+++++++++++++

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brenda

Apr 21, 2013

helpful but not the truck we wanted

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Susan

Dec 27, 2012

they were not helpful at all in getting me into the vehicle I went there to get. They to date still haven't been able to help me get into any vehicle I've asked about so i stopped dealing with them

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ash

Dec 26, 2012

Excellent service!

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marcus

Aug 24, 2012

Quick contact, ultra polite and professional

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Oldanslower

Mar 18, 2012

Great dealership, no pushy sales people, very polite and helpful when it comes to a vehicle purhase, I recommend asking for Dan.

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paul

Aug 4, 2011

over priced car and attitude from dealer.not everyone likes to get screwed

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Scranton Buick GMC Cadillac

Scranton Buick GMC Cadillac

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