Schlossmann Dodge City of Milwaukee

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19100 W Capitol Dr
Brookfield, WI 53045

Sales: (866) 802-6083

Service: (262) 790-9000

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 22, 2017
GuruZTCK7
They were responsive and not pushy
Is this review helpful? Yes | No
Jul 12, 2017
Brackpack5
A great experience!! James and Cory were fantastic. I love my new vehicle. I highly recommend Sclossmann's Dodge City.
Is this review helpful? Yes | No
Jul 3, 2017
Contacted via email. Polite communication.
Is this review helpful? Yes | No
Jul 1, 2017
Guru9BNNW
Purchased this car. Everyone at the dealership was very helpful. I will be servicing my car here.
Is this review helpful? Yes | No
Jun 22, 2017
Great experience didn't buy but I would go back
Is this review helpful? Yes | No
Apr 5, 2017
GuruTJ5X
This is a dealership, we will never go to agian. Almost to the dealership​, we get a call saying the van we were coming to see was gone, but they had another one for us to see. We only drove an hour to see this van. When we got there,that van was gone also. Sooo not happy!!! Only could show us a van that was almost 7 thousand over what we could afford. If this is how they get people to come in, I think it very scummy!! Only there for 15 minutes and then another hour back home! Not HAPPY!!!
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Schlossmann Dodge City of Milwaukee:

Very sorry to hear this happened, it is not our intention, nor a sales tactic to misrepresent inventory availability. We do our very best to provide accurate information on the status of each vehicle. We also do our best to source the vehicle you are interested in if we do not have it in stock. I am confident we could have worked to restore your confidence.
If you would like to discuss with me please feel free to call or email me at any time.
John Scudder, GM, 866.797.8013, 3johns@schlossmannauto.com
Jan 26, 2017
Didn't answer any of my questions then they just stopped contacting me
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Schlossmann Dodge City of Milwaukee:

Jeff, very sorry to hear this happened, I will dig into this on our side more, however if you would like to discuss with me please feel free to call or email me at any time. Thank you for calling this to our attention, it will help us to server you better in the future.
John Scudder, GM, 866.797.8013, 3johns@schlossmannauto.com
Jan 21, 2017
They responded quickly
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Schlossmann Dodge City of Milwaukee:

Thank you Rob for taking the time to write this review, we appreciate it!
Nov 3, 2016
Found the truck I wanted I Car Gurus, contacted dealer, through the website, Lorri, dorm the dealer called me the very next day, we worked out thr details and the price and picked it up the very next day, was at the dealer less than a hour, they had all the paper work ready, test drove the truck, they had it all washed and ready to go, even did a oild/filer change and filled up with gas! Great experience! Thanks Lorri for all your hard work!
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Schlossmann Dodge City of Milwaukee:

Thank you for placing your trust in Schlossmann's, it was out pleasure to work with you to provide you a great vehicle that you can enjoy for years to come. Lorri takes great pride in working with her guests and will always be ready to help out when ever necessary so dont hesitate to give her a call.
May 27, 2016
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Schlossmann Dodge City of Milwaukee:

Thank you for your review
Apr 8, 2016
They contacted me, kept me informed as the car was processed as it was newly received, sent pictures as they became available. They did an outstanding job of communicating. There people were very good to work with, I would highly recommend them.
0 of 1 people found this review helpful.
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Response from Schlossmann Dodge City of Milwaukee:

Thank you for your review and recommendation.
Dec 10, 2015
Van not in stock.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2015
Have never "closed" a deal so quickly. Probably took 1/2 hour and I was out the door. Got the deal I was looking for and the sales(wo)manship was great. I would recommend working with them as it was a great experience.
Is this review helpful? Yes | No
Read 17 old reviews
Nov 16, 2015
The car was not as advertised and had many problems.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2015
trueservice
I was upset that a good deal couldn't be worked out. They have prices way above the market and I present the proof. They will not budge if u come in knowing what u want to do.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 22, 2015
Not very negotiable l
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2015
They responded five days after I bought a vehicle
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 20, 2015
Went in to look at this ranger and didn't ever have it on the lot. Have them physically touch the vehicle you want before you drive all the way out there. There computer system doesn't match what they actually have.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 13, 2014
responded quickly
Is this review helpful? Yes | No
Jun 13, 2014
There ok, but they sell a lot of cars that have been in accidents. Make sure you do research and ask for the maintainece history because they will go by the carfax for the most part. As far as responding, they are slow but if your push them they will move.
Is this review helpful? Yes | No
Nov 7, 2013
Easy to deal with and very help full
Is this review helpful? Yes | No
Oct 1, 2013
Bought the car
Is this review helpful? Yes | No
Jul 28, 2013
I was a highly motivated buyer. Contacted Schlossmann's three times through CarGurus, and received a phone call from them as I was picking up my new Mini from Field's Group 7 days later. Not what I would consider as impressive service.
1 of 1 people found this review helpful.
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May 9, 2013
A very caring thoughtful Salesman, Gerald Craswford tried to help us find the Vehicle we would buy. Provided us lunch, showed us a total of four Vans. We found one we really liked, but Manager was not able to bring price to meet my offer. As an after gesture on May 8, I was called by the Salesman wishing me a Happy Mother's Day. A nice follow-up for his time as a polite caring man.
Is this review helpful? Yes | No
Feb 17, 2013
Bdill2003
Dealer responded 8pm that the vehicle was still available so we made an appt to come and test drive it the next day. The car was sold by the time we got there. No ph call as a heads up, no apologies, nothing. What a wasted trip. Never will we go back! 1
1 of 1 people found this review helpful.
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Jan 21, 2013
Personable, contacted me and kept me up to date.
Is this review helpful? Yes | No
Nov 21, 2012
A great experience. My first online car buy and this dealer has it wired with great people providing for the online buyer.
Is this review helpful? Yes | No
Oct 29, 2012
responded right away but car was a hard top= did job to offer other cars- not interested did not bug me after that
Is this review helpful? Yes | No
Sep 23, 2012
Awesome... can not say enough positive.. Mr.Long was amazing his customer service skills should be recongnized ...............
0 of 1 people found this review helpful.
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May 31, 2011
great place to work with
Is this review helpful? Yes | No

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