Sam Taylor Buick GMC Cadillac

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GM Certified Internet Dealer, GM Certified Used Vehicles

329 Miracle Strip Pkwy
Fort Walton Beach, FL 32548

Sales: (850) 855-4147

Service: (850) 659-7424

Today 8:30 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 17, 2018
when we responded to the ad, we were emailed that someone would get in touch with us. the used car manager reached out and said he had someone that would pay 15,000 for the car (the car was listed for 10,000), but the buyer was out of town over the weekend, and if we wanted to buy for 12,000, he could sell it to us. we passed on the offer. needless to say the following week the car was still there. would not recommend this store.
2 people found this review helpful.
Response from current dealership:
Cindy, we apologize for your poor experience but as our Pre Owned Manager told you, the price of $10,000 was a computer error.  The vehicle was sold the following day at the correct price and it typically takes a couple days for it to be removed from the internet.
Feb 9, 2018
Nice people. Made a cash offer and never heard from them.
1 people found this review helpful.
Response from current dealership:
We apologize for the late response Jeff.  Someone from our Internet Department should have contacted you by now!  
Dec 21, 2017
BRIT1222
This dealership was the worst expierence I have ever had when it comes to car buying. I was scheduled an appointment at a specified time only to wait twenty minutes to be seen. Then once I was seen I was there for three and a half hours only to be told they can do nothing for me. Mind you, I had all my paperwork done via email. I was told the numbers are crunched we just need you to test drive. So I test drove and I fell in love with this vehicle. Once I returned to the dealership I was told, "sorry we can not help you." When they say hassle free, I expect hassle free. This dealerships is pure hassle and I feel like I have been lied to. On a good note the vehicle I test drove was spotless and very well detailed by there service shop.
4 people found this review helpful.
Response from current dealership:
We are sorry you had such a poor experience.  We exhausted every effort to get the deal bought.  Unfortunately, our lending sources would not approve the deal.
Nov 22, 2017
Quick response to inquiry and good follow up to subsequent questions. Upon request, brought car to us to see and drive. Purchase decision made.
1 people found this review helpful.
Response from current dealership:
Thank you very much Diane!  It was a pleasure doing business with you!
Mar 4, 2017
Great experience with all aspects of the dealership.
1 people found this review helpful.
Response from current dealership:
Thank you David!
Oct 1, 2016
text me back quickly.
2 people found this review helpful.
Read 9 old reviews
Jan 15, 2016
Smooth, relaxed and confident transaction with responsive follow up
1 people found this review helpful.
May 29, 2015
Excellent Dealer. Positive response.
0 people found this review helpful.
Apr 9, 2015
They were so nice and hassle. I did buy my car from them,it was a very easy process.
2 people found this review helpful.
Sep 12, 2014
Salesman was Marty and he was excellent! The manager was great to deal with and transaction was very smooth! In/out in less than 2 hours, start to finish, with vehicle! Excellent dealership!!!
May 28, 2014
Jack and Tyler are amazing. We had flooded out and lost all our cars. The last thing we needed was to drive an hour and a half and be met by the stereotypical used car salesmen. They were the exact opposite- professional, honest, bending over backwards to help us out. I will by all my vehicles from them.
Apr 3, 2014
Tried hard to get me in a car
Feb 13, 2013
Dealership employees were personable and helpful, put forth an acceptable offer on the used vehicle we had identified and went to see.
Feb 3, 2013
Responded to questions very timely
Jan 17, 2013
Nice and called back and followed up.

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