SVG Motors

400 Shoup Mill Rd
Dayton, OH 45415

Sales: (937) 886-7203

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 9, 2017
dan palo
Very professional group
Is this review helpful? Yes | No
Oct 11, 2017
They contacted me promptly and I was satisfied with the service . Unfortunately they were not willing to come down any on the price so I had to move on .
Is this review helpful? Yes | No

Response from SVG Motors:

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you.

Sincerely,
Steve VanGorder, SVG Motors
Oct 4, 2017
pbrownstud
Great service!
Is this review helpful? Yes | No

Response from SVG Motors:

Thank you for taking the time to leave us a perfect review! We appreciate your business! Take care! Sincerely, Steve VanGorder, SVG Motors
Oct 2, 2017
GuruYBLN
They stay in contact with you and follow up with you. Excellent customer service.
Is this review helpful? Yes | No

Response from SVG Motors:

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Steve VanGorder, SVG Motors
Sep 30, 2017
Wendy Cromer
My salesperson was great. However, the manager seemed determined to sale me a jeep even if it was missing features I wanted. The first Jeep I drove was not worth the price they had listed. Long story, but I wasn't impressed with management.
Is this review helpful? Yes | No
Sep 24, 2017
Kokomo27
Kaeko was very knowledgeable, But this dealership likes to play the "good salesperson, bad salesperson" game. I went there looking at a 2017 Kia sportage they had advertised for $17,000. Strong armed by "Tony" and said I could have it "out the door" for $18,000. That was $1,000 more than I had. Left and came back later in the week. They had dropped the price online from $17,000 to $16,800. I made an appointment with Kaeko and was told I could still purchase it for $18,000. LOL! Joke's on me. Tony once again strong armed me and said the price was now $18,277.01! I am so mad at myself for not walking out. I asked about why the price wasn't any good anymore, and he said "honestly, I just wanted to sell you a car"... I am hoping to keep this car until the wheels fall off. I hate this whole friggin' game of car buying >:-(
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from SVG Motors:

I am terrible sorry to hear that your experience was bad.  I would like to get more information about it.  Is it ok if we reach out to you directly?  
Sep 18, 2017
Dawn reached out to me right away and was very polite and helpful.
Is this review helpful? Yes | No
Sep 7, 2017
Our salesman, Josh, was very courteous and professional. We were able to reach terms to our satisfaction. Got a great vehicle along with a pleasant experience. Would recommend this dealership to others.
Is this review helpful? Yes | No
Sep 3, 2017
Will buy from SVG again. Drive down from Columbus to test drive this car and bought it on the spot. Staffs at SVG are typical car dealer sales person. They will go over the stander SOP with you,such as try to sell you some excursions. However, if you know what you need and what you do not need, they will back off. As the result, I do not experience any high pressure sales tactical form the SVG staffs, in which is a big plus. Anthony and Amber were very helpful, when they noticed the battery still functional but near its service life, they automatically tried to replace the battery for me without request from me. But, because the service department was closing early they could not replace the battery for me at the time. However, Anthony did promise give a refund if I email the receipt of purchase of the battery. Over all it was a pleasant car shopping experience.
Is this review helpful? Yes | No
Aug 30, 2017
I ended up buying the 2014 Jeep Grand Cherokee I had inquired about. the dealership and great and the sales manager Bob was great!
Is this review helpful? Yes | No
Aug 7, 2017
It was GREAT! Josh & his team really went above & beyond to get me in the SUV that was right for us! Very fair & competitive in pricing. I would recommend SVG to anyone! A++
Is this review helpful? Yes | No

Response from SVG Motors:

Congratulations on your purchase, Kellie! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Josh and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

Sincerely,
Steve VanGorder, SVG Motors - steve@svgmotors.com
Jul 21, 2017
This dealer was very quick to message me back regarding a question I had. Very impressed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from SVG Motors:

Samantha taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and we look forward to working with you in the future.

Sincerely,
Steve VanGorder, SVG Motors - steve@svgmotors.com
Mar 31, 2017
I really liked a vehicle that was advertised for $19,700 on 3/25/17. When I got there, they told me the price was now $19,900. I offered $18,000 cash as an opening number to try and negotiate as the tires will need replaced sooner rather than later. No negotiation at all. Car has been on the lot for 266 days. No wonder! I would buy the car but when there is no negotiation on their part, it makes it easy to walk away. Keep your 6 free oil changes and negotiate a little on price, please.
24 of 24 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2017
Ciera_1077
They emailed quite a bit with incomplete answers. For example, "where is the dealership located" was answered with a street address and no city. Ultimately I located a car closer to home.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2017
Kaeko was our sales girl. For a young girl she knows her stuff. She told us so much about the Traverse I would have thought she was selling us a new car rather than a used. She was not pushy. I appreciated the fact that SVG had what we were looking for. Most places had the LS versions with a few upgrades or else they had the full out top of the line which was out of our price range. I feel we made a really good deal on trading my husbands truck to get him a suv with 7 passenger to cart around the grandkids..
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Feb 28, 2017
Very Good. Very Happy so far. would recommend you to highly. Don't let me down.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2017
I purchased the car. Salesman was great. Prices seemed to be fair.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2017
I did not follow-up with this dealer because I purchased at another dealership. SVG Motors follow-up with me was great!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 20, 2017
I was contacted in a timely manner. The service was great.
1 of 1 people found this review helpful.
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Feb 13, 2017
Great experience, professional staff. Answered all my questions, made it easy to buy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2017
It was good because she answer all my questions
Is this review helpful? Yes | No
Sep 23, 2016
Very relaxed sell.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2016
Was expecting a follow up call from the sales manager. I never got a call from him.. I emailed the following Monday and his associate told me that the sales manager left me a message. Since I carry my phone on my side,and was expecting to hear from them,I can only assume they had another buyer for the vehicle,but I do not appreciate the fact he did NOT call,nor the fact he lied and said he left a message!
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jul 1, 2016
Got me a loan when I though it was impossible ! Great experience!
3 of 3 people found this review helpful.
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Jun 21, 2016
Employees are nothing like most car dealerships. Great People to deal with.
4 of 4 people found this review helpful.
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May 21, 2016
dealer contacted me...very informative , Thanks
1 of 1 people found this review helpful.
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May 19, 2016
I had a good experience with the SVG Motors personnel, they were friendly and helped me by phone to found a good deal before I go there. the reason why I didn't rate as 5 stars is that the car was not clean inside before I buy it and after they cleaned it, it was the same like before. without that everything was good and I got a good deal and I can recommend my friend to buy a car here
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2016
Great experience and good price and value.
Is this review helpful? Yes | No
Apr 20, 2016
a very positive experience. we would drive the 260 miles, there,to close another deal like this one.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 4, 2016
They were GREAT!!! I have not purchased a car from them but, I have had a great experience dealing with them!
Is this review helpful? Yes | No
Mar 20, 2016
They worked hard to help me..
Is this review helpful? Yes | No
Mar 5, 2016
Contact was friendly and helpful. I didn't buy the vehicle but was pleased with the staff's assistance.
Is this review helpful? Yes | No
Feb 25, 2016
Very pleasant and friendly
Is this review helpful? Yes | No
Feb 24, 2016
Great
Is this review helpful? Yes | No
Feb 14, 2016
Five star
Is this review helpful? Yes | No
Feb 14, 2016
Zhssoccer7
Upfront, responded quickly, provided info involuntarily that helped
Is this review helpful? Yes | No
Feb 13, 2016
Sales representative did call and has followed up several times.
Is this review helpful? Yes | No
Feb 12, 2016
High priced,not what I was looking for
15 of 15 people found this review helpful.
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Jan 18, 2016
Great to work with!
Is this review helpful? Yes | No
Read 5 old reviews
Oct 20, 2015
Excellent staff.
Is this review helpful? Yes | No
Aug 25, 2015
Don't let the small lot fool you. What they lack in size, they more than make up with experience and helpfulness. The entire team at SVG are top notch. I wouldn't hesitate to deal with them again, and I live 80 miles away. They were extremely accommodating and helpful throughout the entire buying process.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 26, 2015
Great People very informative.
Is this review helpful? Yes | No
Apr 29, 2015
Great experience with this dealership. Friendly non aggressive sales people. Took time to explain pricing and services. Came in to look at a vehicle and ended up purchasing a different vehicle on the lot. Would definitely recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 7, 2015
I should of look at the jeep better.Svg motors said jeep is in great condition and was service by them;I bought the jeep and found out it has frame problems and can't be fixed.I traded the jeep and took a major loss. SVG motors are a rip off and liers.
1 of 1 people found this review helpful.
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