Russell & Smith Ford

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3440 South Loop West Freeway, Houston, TX 77025 - Map & Directions

Sales: (855) 273-6381

Service: (855) 273-6382

Today 9:00am - 9:00pm
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2016 Ford Expedition EL Limited Used Cars in Houston, TX 77025

Great Deal

Price: $38,654

Mileage: 22,490

Location: Houston, TX 77025

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Description: Used 2016 Ford Expedition EL Limited for sale - $38,654, 22,490 miles with Navigation System, Aluminum Wheels
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2012 Ford F-150 FX4 SuperCrew 4WD Used Cars in Houston, TX 77025

Great Deal

Price: $22,651

Mileage: 70,274

Location: Houston, TX 77025

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2012 Ford F-150 FX4 SuperCrew 4WD for sale - $22,651, 70,274 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/12/10/27/2013_ford_explorer-pic-8241674177087178061-152x114.jpeg

2013 Ford Explorer Limited Used Cars in Houston, TX 77025

Great Deal

Price: $17,853

Mileage: 81,297

Location: Houston, TX 77025

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2013 Ford Explorer Limited for sale - $17,853, 81,297 miles with Bluetooth, Leather Seats, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/09/55/2016_ford_mustang-pic-4788630265306041314-152x114.jpeg

2016 Ford Mustang EcoBoost Premium Used Cars in Houston, TX 77025

Great Deal

Price: $18,744

Mileage: 12,884

Location: Houston, TX 77025

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 6-Speed Manual Color: Yellow Description: Used 2016 Ford Mustang EcoBoost Premium for sale - $18,744, 12,884 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/08/09/51/2015_dodge_journey-pic-4811894687701940272-152x114.jpeg

2015 Dodge Journey SXT Used Cars in Houston, TX 77025

Great Deal

Price: $13,544

Mileage: 33,982

Location: Houston, TX 77025

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2015 Dodge Journey SXT for sale - $13,544, 33,982 miles with Bluetooth, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/01/16/12/08/2009_chevrolet_silverado_1500-pic-8525970905322038983-152x114.jpeg

2009 Chevrolet Silverado 1500 LT1 Crew Cab Used Cars in Houston, TX 77025

Great Deal

Price: $15,371

Mileage: 89,655

Location: Houston, TX 77025

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tan/beige Description: Used 2009 Chevrolet Silverado 1500 LT1 Crew Cab for sale - $15,371, 89,655 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/01/04/21/22/2012_buick_enclave-pic-3478154141380787463-152x114.jpeg

2012 Buick Enclave Leather Used Cars in Houston, TX 77025

Great Deal

Price: $18,743

Mileage: 57,078

Location: Houston, TX 77025

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Carbon Black Metallic Description: Used 2012 Buick Enclave Leather for sale - $18,743, 57,078 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Navigation System, DVD Entertainment System, Bluetooth, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/11/28/09/24/2016_chevrolet_impala-pic-7350056562375245772-152x114.jpeg

2016 Chevrolet Impala 2LT Used Cars in Houston, TX 77025

Great Deal

Price: $19,234

Mileage: 21,935

Location: Houston, TX 77025

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2016 Chevrolet Impala 2LT for sale - $19,234, 21,935 miles with Leather Seats, Driver Confidence Package, Navigation System, Alloy Wheels, Preferred Package, Technology Package, Bluetooth, Convenience Package
https://static.cargurus.com/images/forsale/2016/12/25/10/22/2012_chevrolet_equinox-pic-2825892237501126333-152x114.jpeg

2012 Chevrolet Equinox LT1 Used Cars in Houston, TX 77025

Great Deal

Price: $13,341

Mileage: 43,723

Location: Houston, TX 77025

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Twilight Blue Metallic Description: Used 2012 Chevrolet Equinox LT1 for sale - $13,341, 43,723 miles with Bluetooth, Aluminum Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2016/12/15/10/12/2016_jeep_compass-pic-6207734000641236718-152x114.jpeg

2016 Jeep Compass Sport Used Cars in Houston, TX 77025

Great Deal

Price: $12,523

Mileage: 30,898

Location: Houston, TX 77025

Average time on market: 27 days Certified Pre-Owned: No Color: Gray Description: Used 2016 Jeep Compass Sport for sale - $12,523, 30,898 miles with Bluetooth, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2016/12/17/10/46/2015_nissan_altima-pic-1291763180244810054-152x114.jpeg

2015 Nissan Altima 2.5 S Used Cars in Houston, TX 77025

Great Deal

Price: $12,853

Mileage: 25,462

Location: Houston, TX 77025

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2015 Nissan Altima 2.5 S for sale - $12,853, 25,462 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/12/02/09/06/2016_chevrolet_impala-pic-6012959634448273627-152x114.jpeg

2016 Chevrolet Impala 2LT Used Cars in Houston, TX 77025

Great Deal

Price: $18,254

Mileage: 20,531

Location: Houston, TX 77025

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2016 Chevrolet Impala 2LT for sale - $18,254, 20,531 miles with Bluetooth, Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2016/12/13/15/53/2011_ford_escape-pic-4190126100444505250-152x114.jpeg

2011 Ford Escape XLT Used Cars in Houston, TX 77025

Good Deal

Price: $7,823

Mileage: 98,345

Location: Houston, TX 77025

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2011 Ford Escape XLT for sale - $7,823, 98,345 miles with Sunroof/Moonroof, Alloy Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2016/12/01/09/42/2014_ford_mustang-pic-5523742275594850334-152x114.jpeg

2014 Ford Mustang V6 Used Cars in Houston, TX 77025

Good Deal

Price: $14,414

Mileage: 20,284

Location: Houston, TX 77025

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Sterling Gray Metallic Description: Used 2014 Ford Mustang V6 for sale - $14,414, 20,284 miles with Performance Package
https://static.cargurus.com/images/forsale/2017/01/03/11/28/2012_honda_pilot-pic-4872013676411865692-152x114.jpeg

2012 Honda Pilot EX-L 4WD Used Cars in Houston, TX 77025

Good Deal

Price: $14,981

Mileage: 111,651

Location: Houston, TX 77025

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Gray Description: Used 2012 Honda Pilot EX-L 4WD for sale - $14,981, 111,651 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
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Dec 31, 2016
They answered right back good service
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Russell & Smith Ford:

Thank you, Steven! We are happy to provide excellent and quick service, and are glad you appreciate it. Please let us know if we can help with any other car needs!
Dec 30, 2016
After I requested more information about the vehicle, i got a quick response by phone that the car had sold. I appreciated the quick turnaround to my inquiry
Is this review helpful? Yes | No

Response from Russell & Smith Ford:

Thanks for sharing your appreciation of our quick response, Janet, and we're sorry that the car had been sold! We hope to have the chance to work with you in the future!
Dec 29, 2016
Replied quickly and answered my questions
Is this review helpful? Yes | No

Response from Russell & Smith Ford:

It was our pleasure to answer your questions as quickly as possible, Deborah! Thank you for your great review and we hope to work with you again!
Dec 23, 2016
Great! Very prompt and professional.
Is this review helpful? Yes | No

Response from Russell & Smith Ford:

Thank you very much for your positive review! Please let us know if we can help with anything else!
Dec 10, 2016
Hblack76
Very informative happy to help!!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Russell & Smith Ford:

Great to hear! We appreciate your support and hope you'll come back in if there's anything else you need. Thank you!
Dec 6, 2016
Called dealer about this truck they said it was sold later found out it was not sold. Bought a chevy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Russell & Smith Ford:

Edgar, we’re sorry to hear about this miscommunication you had during your experience with our team. If you would like to share any more about your interaction with our dealership, please reach out to our General Manager, Anson Jones, at 713-663-4122 and he will be happy to speak with you. Thank you.
Dec 5, 2016
Shawn6869
Left us in the cold to get the key and never returned, so we took our business somewhere else
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Russell & Smith Ford:

Shawn, we’re sorry to see you were disappointed with your visit to our dealership. We would like to speak with you to learn more about your interaction with our team and how we can get better moving forward. Please reach out to our General Manager, Anson Jones, at 713-663-4122 and he will be here to help. Thank you.
Nov 23, 2016
mwineland
They responded promptly, we're very helpful and not pushy, but the truck I inquired about sold to someone who was looking at it when we communicated.They quickly let me know afterward that this person had purchased the truck, and offered to help me with a similar model.
Is this review helpful? Yes | No

Response from Russell & Smith Ford:

We're glad we could help! Customer satisfaction is our number one goal and we want to do whatever we can to make sure you find a vehicle that is perfect for you. Please don't hesitate to let us know if there's anything at all you need. Thank you!
Nov 1, 2016
good response time and friendly -- had sold the car I wanted to look at -- should have had it off the website!
Is this review helpful? Yes | No

Response from Russell & Smith Ford:

Thank you for the feedback, Gary. We're glad our team could get back to you so quickly when you inquired about one of our vehicles. We're sorry to hear it was already gone and we'll do our best to get them down off the website a little quicker if they're no longer available in the future. We hope you'll reach out to us again if you find any other vehicles you're interested in on our site!
Oct 21, 2016
the truck had already been sold a week prior to them answering our request but told us the truck was still available when it really wasn't just to get us in the door
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2016
The car I called about already "had a contract on it" when I called them, but reappeared in a day with a price that was $1000 higher. When I called and told the young lady that it appeared to be the same car only at a higher price she quickly told me it had been sold. Doesn't that sound like bait and switch? I would not think of dealing with them.
2 of 2 people found this review helpful.
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Jun 18, 2016
Dealer experience was great!
0 of 1 people found this review helpful.
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May 17, 2016
Very easy to do business with. Great people!
0 of 1 people found this review helpful.
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Feb 3, 2016
JCS14
Very quick to respond.
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Jan 13, 2016
Freak customer service no pressure deal, they explained everything I had questions on. Straight to the point
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Nov 20, 2015
Great, outstanding, good job! A new era in buying, all done with a few Emails and phone calls. I have always hated the whole buying and finance game. This will be the only way I purchase a vehicle again. Thanks John Zilker! Jim from Palacios
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Nov 10, 2015
Super fast response and salesman was very helpful
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Nov 4, 2015
Horrible, they tried to rip me off by making me over pay on the vehicle. They got 3 guys to try and make me buy it and on top of that they said one of my vehicles I wanted to trade in was only worth 2000 when it is over 40,000. Waste of gas and time
2 of 2 people found this review helpful.
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Oct 24, 2015
Worst experience salesman Stephen asked for my debit card to hold the car! I have never heard of that. Wasted time and gas car was sold while we were on the way to purchase it and he didn't answer our calls to tell us.
2 of 2 people found this review helpful.
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Oct 13, 2015
Brandon K. Was very pleasant to work with! Hope to buy from him in the future.
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Oct 12, 2015
Bad customer service plus sales manager and finance manager play way to many games went to dealership with 50k and a 2013 trade for a dually truck they wouldn't do the deal and let me walk out the door with my 50k. I went to Dallas to a dealer and got the deal done. For 47k. I wouldn't do business with Russell & Smith bad dealership.
1 of 1 people found this review helpful.
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Oct 12, 2015
Quick to respond
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Aug 11, 2015
Rob3763
Great job no hassle or pressure. Salesmen followed up after sale again job well done.
Is this review helpful? Yes | No
Aug 7, 2015
Car stink and personal really bad services never going back there
1 of 1 people found this review helpful.
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Mar 27, 2015
Moonkristin
Very fair deal on the car. Transparent and easy to work with. They are privately owned and gave us loads of attention and consideration. Did not get the sell vibe at all. They were quick to respond and delivered to the letter on everything they promised. We bought used and got an amazing deal. Can't believe we lucked out! Very good people. We definitely will return.
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Mar 26, 2015
Me and my son were treated well by the staff.
Is this review helpful? Yes | No

Old Dealer Reviews

Oct 11, 2014
Very fast service. No hassle purchase experience. Very easy to deal with them.
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Aug 18, 2014
They were fast and very Curtious. I would say that Joe Rodrigues is one hell one a salesman.
Is this review helpful? Yes | No
Aug 7, 2014
Quick and painless purchase.
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Jul 31, 2014
Quick responses.
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May 7, 2014
I bought it and loved it
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Mar 21, 2014
philipjfry27
205
No complaints, I stopped here a couple weeks ago to test drive a Ford Fusion. The salesperson was helpful and friendly and offered to provide me with X-plan pricing on vehicles that I emailed to him. I never followed up.
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Sep 29, 2013
did not purchase from russelll smith, but they were very responsive to my inquiry
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Aug 7, 2013
This is a dealership to stay away from. The sales team will promise everything; but the service department is truly totally bad. Don't expect warranty claims to be honored with this company. Ford is a great product and there are a lot of other dealerships in Houston to purchase from. Do yourself a favor and eliminate a lot of heartburn. Purchase from someone else.
Is this review helpful? Yes | No
Jun 13, 2013
Excellent experience. Our salesperson James and the Finance Mgr, Stephen were laid back and did not oversell or push. We will definitely make future purchases with RS Ford.
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May 20, 2013
Too many sales games......
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May 2, 2013
Caring & helpful
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Jan 24, 2013
The dealer, employer and manager in there had the best way of convincing customers and satisfying them with their product and treatment
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Nov 29, 2012
They were nice, courteous and efficient
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Oct 25, 2012
These people did not seem ready for me even though they made sure they knew I was coming. Called me before hand and I call them beause I was running a little late. I made an appointment with someone but when I got there he was busy and several saleman said they worked with him and they could help me. I worked in sales for years and had other people took my appointments and leads. I wanted to speak with only the person I had the appointment with. Finally they told me that the person I had the appt. with was the internet manager and he finally came out and one of the salemen finally brought the car around I was interested in. I did not care for this car so they tried to show me several others. None would work for what I needed. The internet mgr. called several times later, but it appeared he did not remember what I was looking for as he suggested cars that did not meet my needs.
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Oct 13, 2012
Nice,professional,enthusiastic
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Apr 15, 2012
Didn't truly work with this dealer. However, recent a few emails but no serious follow up like the dealer, Daniel Clement at Sewell Lexus of Dallas where I purchased a 06 Expedition-Limited for a wonderful price.
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