Russel Toyota

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6324 Baltimore National Pike
Catonsville, MD 21228

Sales: (844) 211-0331

Service: (410) 788-8400

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 26, 2017
Good
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Sep 23, 2016
reputation for over pricing their used inventory and low-balling trade-in values. don't take a trade there until you've had your car fairly valued at you-know-where.
1 of 1 people found this review helpful.
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Sep 5, 2016
Raw1894
Very responsive in communication.
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Jan 31, 2016
I purchased the is from them Kevin Roy was very helpful and my entire experience was great. Each individual I came in contact with gave me a warm and friendly welcome I would recommend this dealership to my friends
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Read 15 old reviews
Dec 30, 2014
Super friendly sales and management. Willing to negotiate.
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Oct 30, 2014
good service, salesman was very knowledgeable but not pushy, ultimately bought a certified pre owned car from another dealership.
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Oct 23, 2014
Simeon2909
Did not know where the car was
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Aug 24, 2014
Drive the certified 2013 Camry Hybrid on Wednesday, decided on it. Tried to put a deposit to hold it until Friday, they wouldn't accept deposit, had to go to work until 10:00pm Wed. night, worked Thursday till 7pm (my sales person was 'off'. Went in next morning at 9:30. They'd sold the car the night before. Finalized purchase at 10:30pm Thursday night. Sales manager called Friday morning asking me when I was arriving to purchase the car!!!! Really, really, ANNOYED. WOULD NEVER GO BACK THERE.
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Aug 12, 2014
They were nice and courteous people who helped me get a good deal on a very good car. I am satisfied with the car I purchased.
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Jul 2, 2014
Went to dealer to check out a car. Was disappointed with standing ther for 45 min to find out that the car was not available for a test drive. Had to call for updates on the car. After 2 weeks of calls finally found out that they had wholesales the car. It didn't appear that selling a car was import,ant to the sales person.
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May 31, 2014
Great customer service!!! We are going tonight to purchase the vehicle.
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Mar 30, 2014
Good
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Dec 3, 2013
Brad treated me with disrespect and acted like I was stupid. Lancaster toyota beat his best deal and were great to deal with.
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Oct 19, 2013
Super
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Aug 28, 2013
They were completely inattentive. Horrible experience. Had to search for a salesperson to try to get help and was still largely ignored. I left and made my purchase elsewhere.
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Aug 17, 2013
Although we didn't end up purchasing a vehicle from them, they were very responsive, and their pricing was excellent.
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Apr 24, 2013
Great correspondence, just haven't found the right vehicle yet.
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Nov 6, 2012
Good service, fair deal.
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Oct 2, 2012
EYob
Bad customer service I don't wish it on nobody what happen to me
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