Rusnak Westlake Porsche

3839 Auto Mall Dr
Thousand Oaks, CA 91362

Sales: (805) 716-6916

Service: (844) 245-3676

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 4, 2017
Arthur Chan
I purchased the Porsche.......
Is this review helpful? Yes | No
Nov 16, 2017
mizen
Very Responsive. Purchased car, resonable deal.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Congratulations on your new vehicle, Mizen! We sincerely appreciate your business and your great feedback. Thank you for choosing Rusnak/Westlake Porsche! -Keith Goldberg, General Manager
Nov 6, 2017
positive, good follow up
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

John, Thank you for the fantastic review! I am so glad to hear that you had a positive experience with great follow up.  Thank you, Keith Goldberg, General Manager
Oct 27, 2017
Awesome
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Rusnak Westlake Porsche:

Thank you for this great feedback, Iris! I am glad to know you had a fantastic experience. Thank you for your business. Keith Goldberg, General Manager
Oct 24, 2017
Response was very next day, car was sold but dealer provided me with other options. Dealer was very informative.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Thank you for this fantastic feedback, Daniel! I am glad to hear that you enjoyed thorough and informative customer service. Let us know if you have any other questions! Thank you, Keith Goldberg, General Manager
Oct 24, 2017
Very responsive and excellent follow up
Is this review helpful? Yes | No
Oct 15, 2017
Very nice and gave me a good deal on my car. My 2017 gt premium package I trade in. I did not get as much as I wanted. But that's all dealers.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Steve,

I am glad to hear that you enjoyed your experience. Thank you for your business! We hope you love your new vehicle. - Keith Goldberg, General Manager
Sep 21, 2017
Great response
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Thank your for your feedback, Corey! We appreciate the 5-star feedback. Thank you, Keith Goldberg, General Manager
Sep 18, 2017
GuruD8HJR
Great, Still In process
Is this review helpful? Yes | No
Sep 10, 2017
Boxster_4069
Great people
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

We appreciate your fantastic feedback! I am glad to hear that the Rusnak/Westlake Porsche team took great care of you. Keith Goldberg, General Manager
Aug 26, 2017
SSWAG
5
Very good communication with me.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Thank you for this feedback. I am pleased to hear that you enjoyed a 5-star experience and great communication with our Sales team.  - Keith Goldberg, General Manager
Aug 4, 2017
Mike_92647
Catty emails from the sales department after I went in a different direction. Very unprofessional and petty.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Mike, I do apologize for any perceived pettiness in follow up communication. Rest assured I will be looking into this. If you have any additional information in the situation, I would appreciate it. My email is kgoldberg@rusnakautogroup.com. Thank you, Keith Goldberg, General Manager
Aug 4, 2017
Jackstang
All & all a very good experience. My sales person Josh, was a Mustang person himself. Josh was a UTI graduate & his knowledge was at the top. We worked a deal & the GT350 is completely awesome.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

"Congratulations on your new vehicle! I am so pleased to hear that Josh was knowledgeable and helpful through out your experience. Thank you for choosing Rusnak/Westlake Porsche! -Mark Umutyan, General Manager"
Jun 20, 2017
Super responsive.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

Thank you for your feedback, Doug! - Keith Goldberg, General Manager
May 23, 2017
After contacting the dealership directly (never responded to email), I was very pleased with the professional and care I received from Mario. He worked with me in arranging time to see the car. After deciding to purchase the car, the entire approval and finance process continued with the same professionalism and care. I definitely endorse Rusnak Westlake Porsche.
Is this review helpful? Yes | No

Response from Rusnak Westlake Porsche:

We truly appreciate your feedback, Eric.  I apologize for the initial lack of communication, but I am so glad to know that you enjoyed your purchase experience with Mario! Thank you for choosing to work with us here at Rusnak/Westlake Porsche! We hope you love your vehicle! - Thank you, Keith Goldberg, General Manager.
Apr 13, 2017
The Rusnak experience was fantastic. I did not buy the car, however, the sale was through no fault of Rusnak (buyer failure). I highly recommend purchasing through this Rusnak as they are honest, forthright and respectful of the potential purcahser.
Is this review helpful? Yes | No
Mar 19, 2017
cochran001
5
I had a very good experience with a most helpful salesman. I ended up finding out the car had been sold the same day but no fault of the salesman and he was good enough to call to let me know.
Is this review helpful? Yes | No
Mar 14, 2017
waltsb3
Prompt courteous response.
Is this review helpful? Yes | No
Jan 23, 2017
Excellent! Carl is fantastic and we drove away with this beauty.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 7, 2016
RLANE01
I was contacted promptly and the salesperson (Sascha) was very helpful. I've been looking for just the right 911 nationwide and have contacted several dealerships. Rusnack was the best experience out of all of them. I felt like they were trying to assist in my search and not just sell me whatever they had available. They are also very knowledgeable.
Is this review helpful? Yes | No
Aug 15, 2016
Very good
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Aug 11, 2016
Internet Manager is really good. ..I would purchase a car from them.
Is this review helpful? Yes | No
Aug 7, 2016
Responsive
Is this review helpful? Yes | No
Aug 3, 2016
They got back with me immediately. Great dealership .
Is this review helpful? Yes | No
Jul 20, 2016
Michael contacted me via email and we completed the purchase very comfortably via email exchanges.
Is this review helpful? Yes | No
Jul 3, 2016
Near instant, helpful response. Decided to pass on the car.
Is this review helpful? Yes | No
Jun 11, 2016
A very pleasant experience. Carl Bell was extremely professional and knowledgeable and the facilities were beautiful. I would highly recommend this dealership and Carl to friends and family.
Is this review helpful? Yes | No
May 27, 2016
Sasha was very personable and helpful
Is this review helpful? Yes | No
May 18, 2016
Robert was right on top of things!Will for sure call him again!
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Apr 22, 2016
Friendly service and staff. Answered all of my questions and went out of the way to make sure we were take care of.
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Apr 9, 2016
5 star. Great.
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Apr 1, 2016
Very helpful and courteous, keeped me informed when new cars would arrive
Is this review helpful? Yes | No
Mar 21, 2016
Excellent service in all areas...Great experience.
Is this review helpful? Yes | No
Feb 25, 2016
RSF5
Difficult at first to get a quote or information on pricing of the car. They did not want to provide me with the information because the sales manager thought i would take it to another dealer to compare/shop and because of this i felt they were not competitive on terms. Based on my limited dealings with the dealership they are probably not a viable candidate to sell you a car on line or thru the internet.
Is this review helpful? Yes | No
Feb 16, 2016
vr1956
took in a 2014 vehicle with 2500 miles in perfect condition. instead of just saying they did not want it, they gave me a ridiculous offer. took to another dealer and got a much better offer. ($8,000.00 more)
Is this review helpful? Yes | No
Jan 29, 2016
Neil Purlmuter is awesome!
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Jan 4, 2016
Excellent & Professional!
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Read 26 old reviews
Nov 18, 2015
great.
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Nov 15, 2015
The sales rep communicated very well and ask to assist me to locate a car.
Is this review helpful? Yes | No
Nov 13, 2015
responsive, worked to acquire sale.
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Nov 11, 2015
We're great to deal with.
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Nov 9, 2015
No Hassle car buying experience, It was a pleasure working with the staff at Rusnak my salesperson was Marty Goodman
Is this review helpful? Yes | No
Nov 4, 2015
Robert Watkin has been very on top of things. Really thinking of my needs and the long term.
Is this review helpful? Yes | No
Oct 27, 2015
Met with Carl, and he was great. He was very responsive and helpful. Car was as good as they said!
Is this review helpful? Yes | No
Oct 25, 2015
They were very helpful but I made a deal on a car from Circle as they knocked the price 25k off MSRP.
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Oct 8, 2015
Sales Manager was arrogant and non responsive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 30, 2015
Very responsive and helpful.
Is this review helpful? Yes | No
Feb 4, 2015
prompt e mail responses every time- I was impressed .
Is this review helpful? Yes | No
Dec 10, 2014
Did not make a deal however they are great negotiators and professionals
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Jul 3, 2014
Quick response and pleasant to work with.
Is this review helpful? Yes | No
May 2, 2014
Excellent excellent sevice
Is this review helpful? Yes | No
Jan 30, 2014
howie911
working with them has been great, good guys.
Is this review helpful? Yes | No
Dec 12, 2013
I bought my car there
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Oct 9, 2013
Amazing dealership. buying the car was quick and easy. We will defiantly go back for the next car. We highly recommend them!!!
Is this review helpful? Yes | No
Oct 8, 2013
marcusmaf
5
they are profesional
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Aug 30, 2013
Very personable and helpful
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Aug 23, 2013
Very response to my request.
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Jul 12, 2013
They were very helpful and ending up buying a car from their BMW dept. Had a great experience with their BMW salesman, Drew Sebring.
Is this review helpful? Yes | No
Jun 8, 2013
Spoke with Dan and Zack -sales associates. Both courteous and professional. No high pressure tactics. I am considering them for purchase.
Is this review helpful? Yes | No
Apr 24, 2013
followed up and stayed on
Is this review helpful? Yes | No
Feb 11, 2013
Excellent service!
Is this review helpful? Yes | No
Oct 30, 2012
jwg2
We bought their certified 2012 Boxster and are very happy.
Is this review helpful? Yes | No
Apr 22, 2012
these guys were great to work with... straight shooters, no hassel, and they did what they said they would do. I've never had a better vehicle buying experience... AND they all had personality to, which made the experience extremely comfortable and personable....Facility was beautiful and everyone was so courteous, right down to the guys who wash the cars on the lot!
Is this review helpful? Yes | No

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