Route 22 Nissan

56 Us Highway 22
Hillside, NJ 07205

Sales: (908) 206-4803

Service: (800) 951-1934

Today 9:00am - 9:00pm
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2016 Nissan Murano S AWD Used Cars in Hillside, NJ 07205

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CarGurus IMV of $21,477

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Mileage: 35,839

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Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2016 Nissan Murano S AWD for sale - $19,998, 35,839 miles
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2015 Nissan Rogue SV AWD Used Cars in Hillside, NJ 07205

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2014 Nissan Maxima SV Used Cars in Hillside, NJ 07205

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 30, 2017
Ya did contact me several times but change my mind to get a toyota on same dealership
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 30, 2017
Gary Lefebvre
Route 22 Nissan is a full service dealership so they treat you very well. I did purchase a 2008 Ford Ranger that was a trade-in for a good price and got the benefit of the dealership looking over the truck and putting some repair $ into it. Herold was my salesman and he was a nice guy.
Is this review helpful? Yes | No
Sep 5, 2017
They were very nice but just a little too far away to deal with
Is this review helpful? Yes | No
Feb 11, 2017
andre crute
Excellent customer service
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 16, 2017
Read the fine print . Advertised price was only if you were a resident of Hillside New Jersey and trading in a car purchased from them. When I asked what was the price for all others Kama I was told to come in. Avoid this dealer
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Route 22 Nissan:

Charles, I'm sorry to hear about the experience that you had when visiting our Dealership. Please call me at 908-964-8700  ext 265. I would like very much to discuss this with you.
May 2, 2016
Purchased vehicle from here they gave the true Internet price!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Route 22 Nissan:

Tyler,

Thank you so much for the positive review! We hope you are enjoying your new car!!
Apr 29, 2016
Vehicle was not at all as listed. Ended up buying another vehicle from them and it has been an absolute nightmare since driving it off the lot.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Route 22 Nissan:

Dear Customer,

With the limited information you have provided it is very difficult for me to contact you to seek a resolution. Please call me as soon as you can at (973)705-9300 extension 232. I look forward to hearing from you.

Thank you,
Ed Cappiello
Corporate Customer Relations Manager
Feb 10, 2016
I did not purchase the Taurus but I got an Acura instead but the experience was great and the service was excellent very very professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Route 22 Nissan:

Mr. Jeffrey,

We are so glad to hear that we were still able to provide you with a vehicle and an experience that you are happy with!! Thank you very much for taking a moment to leave us a review!!
Read 15 old reviews
Nov 12, 2015
Excellent
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Virginia,

We sincerely appreciate the positive review. Thank you!!
Aug 10, 2015
They sold the vehicle before I get there and I have on appointment.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Route 22 Nissan:

Manuel,

I apologize for the negative experience you recently had at our dealership. Please contact me directly to discuss this further.

Ed Cappiello
Corporate Customer Relations Manager
(973)705-9300 ext. 232
Sep 10, 2014
Good communication
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Joher,

Thanks for taking the time to write this review. We are working hard to achieve excellent communication.

Ed Cappiello
Corporate Customer Relations Manager
Aug 31, 2014
They responded with bad information. I emailed then confirmed by telephone that the Toyota Rav4 was still available because I didn't want to make the trip if it wasn't. I was assured that it was and would be held until I reached the dealership that afternoon. When we arrived the Sales manager Newman told me that Rav4 was sold yesterday. ..also they proclaim no hidden fees with their "no hassle no hidden fees" but charge a documentation fee of $399 another lie
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Route 22 Nissan:

Dale,
I'm sorry your interaction with our dealership was so unpleasant. Since your visit, we have made numerous changes and upgrades to provide our customers with a more enjoyable and satisfying experience at RT22 Nissan. Please don't judge us by the past, visit us now and you will be pleased.

Ed Cappiello
Corporate Customer Relations Manager
Aug 24, 2014
Extremely helpful and price competitive.
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Bill,

Thanks for the great review. We really appreciate it.

Ed Cappiello
Corporate Customer Relations Manager
Aug 22, 2014
Very polite in follow up for inquiry
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Jerome,
Thanks for the kind words. I hope our response will encourage you to become a member of the RT22 Nissan satisfied customer family.

Ed Cappiello
Corporate Customer Relations Manager
Dec 29, 2013
My car dealer did not seem too enthusiastic to sell the car since it was priced cheaper than many of the other cars on the lot. Otherwise overall customer service was great especially from other staff members. Thank you Ronald!
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Josmary,

I'm sorry for the small glitch when you visited our dealership. Hopefully, you will return and get to experience the renewed enthusiasm of our entire staff. We want to satisfy your automotive needs.
Jul 8, 2013
Car on special was already sold but salesman did a great job showed me others vehicles
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Andrew,  
Thank you for the positive review and the nice words for your salesperson. I hope we will see you again, soon!
May 25, 2013
Exelent service,Good traning and expalnation car features and functions
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Yefim,

Everyone at the dealership really appreciates your terrific review, thank you.
May 16, 2013
Dealer sent email response to my inquiry
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Pearl,

I'm glad we were able to provide you with the information you requested and enabled you to purchase a vehicle.

Ed Cappiello
Corporate Customer Relations Manager
May 16, 2013
Got a great deal
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Polina,

Thank you for the good review.
Glad you received a great deal and I hope you are enjoying your vehicle.

Ed Cappiello
Corporate Customer Relations Manager
Dec 5, 2012
jcargurus2012
5
Worst. They offer a car with the price. When I decided pay cash the dealer increase 3000 more. Crazy kidding :(
Is this review helpful? Yes | No

Response from Route 22 Nissan:

jcargurus2012,

I read your review and understand the rating. What you experienced is now never tolerated or practiced. Customer Satisfaction is priority one at our dealership.

Ed Cappiello
Corporate Customer Relations Manager
Sep 28, 2012
Thanks to reading reviews about this dealer, I wanted to verify the price before I went to the dealer. I looked on the dealers website, but did not initially see the vehicle. The vehicle is listed on the dealers website for $2,400 more. There is also a 2nd listing on this site for this vehicle for $2,000 more under Route 22 Approved Autos. The carfax report on the Route 22 Approved Auto listing even shows the carfax report was issued to Route 22 Nissan. When they called me I asked the price of the vehicle and was asked what site I saw it on. When I said I did not remember I was told she did not know the price. I said I would not come in until I was told the asking price. The woman said she asked the manager and told me the price was $2,400 higher but said if I have an ad with a lower price to bring it in. I did not go in, based on the other reviews it would be a waste of time.
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Patricia,
The review of your visit to RT22 Nissan was not a pleasant read and I am sorry it happened.  We have made many changes to our dealership including a very innovative approach to selling cars.
I hope, should the need arise, you will re-visit us and experience the way we do business.

Ed Cappiello
Corporate Customer Relations Manager
Apr 30, 2012
they were unfriendly, inflexible, and completely not interested in doing business.
Is this review helpful? Yes | No

Response from Route 22 Nissan:

Janera,
It was very discouraging to read about your visit to our dealership. We want our customers to feel comfortable knowing they are in a dealership that wants to satisfy their automotive needs. I invite you to visit us again and experience the new RT22 Nissan, I'm sure you will like it.
Apr 28, 2012
Called immediately after my email. Said that some one else would contact me about my questions on the vehicle regarding warranty and if it was ever damaged. They never called back.
Is this review helpful? Yes | No

Response from Route 22 Nissan:

John,
I am sorry we did not meet your expectations on your first visit to our dealership. Presently, our trained product specialists can answer your questions regarding Honda vehicles, warranties and maintenance. Customers always receive a call back. I am inviting you to give us another try.

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