Rountree Moore Toyota

1232 W Us Highway 90
Lake City, FL 32055

Sales: (386) 269-7540

Service: (888) 852-6102

Today 8:30 AM - 7:00 PM
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2015 INFINITI Q50 Sport Used Cars in Lake City, FL 32055

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2016 Toyota Corolla Eco Used Cars in Lake City, FL 32055

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Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brown Sugar Metallic Description: Used 2016 Toyota Corolla Eco for sale - $12,683, 41,146 miles with Steel Wheels
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2015 Ford F-150 XLT SuperCrew Used Cars in Lake City, FL 32055

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Mileage: 64,392

Location: Lake City, FL 32055

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2018 Toyota C-HR XLE Used Cars in Lake City, FL 32055

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2015 Nissan Sentra SV Used Cars in Lake City, FL 32055

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2014 Ford F-150 XL SuperCrew Used Cars in Lake City, FL 32055

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Mileage: 47,858

Location: Lake City, FL 32055

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Ford F-150 XL SuperCrew for sale - $23,999, 47,858 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 10, 2018
Guru5TB66
they stayed in contact until I got a truck somewhere else.
Is this review helpful? Yes | No
Dec 8, 2017
Arrogant sales staff, not at all friendly and attempted to overcharge on tag and taxes
Is this review helpful? Yes | No
Nov 30, 2017
Guru9WMXS
The car had more miles than advertised, about 500. It was the wrong color as advertised, not Paprika red its Camellia red. The interior is not Black as advertised it is Tan. The right side of the car has several good size dents not noticeable in the pictures. I right away had a bad feeling about this place. Now they are not responding to my request to refund my $500.00 deposit. I had to file a claim with my credit card company to have the charges reversed. What a pain dealing with these guys. Don't go there!
Is this review helpful? Yes | No
Nov 8, 2017
Above and beyond the best . i like them
Is this review helpful? Yes | No
Nov 1, 2017
Bought the vehicle good business
Is this review helpful? Yes | No
Oct 29, 2017
Gagal56
The response was timely and professional. A video was made and sent for my review. I appreciate their efforts and would contact them again when looking to purchase a used vehicle.
Is this review helpful? Yes | No
Sep 4, 2017
Very helpful. Unfortunately car sold quickely.
0 of 1 people found this review helpful.
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Aug 30, 2017
Staff is experienced, sales experience is laid back and fairly quick. This was a repeat purchase for our family from the same salesman - Gus.
Is this review helpful? Yes | No
Aug 24, 2017
We purchase the Kia Sould...everyone was wonderful..
Is this review helpful? Yes | No
Jul 13, 2017
Fast response!
Is this review helpful? Yes | No
Jul 5, 2017
Adam and Nicole were fantastic. Seemed to be a day off for some of the finance staff and no one else stepped up, or it would have been five stars. Should never have to wait longer than it takes to make the deal to close it.
Is this review helpful? Yes | No
May 12, 2017
What a wonderful experience me & my family experienced with this dealer! They were super courteous, friendly, and knowledgeable of the vehicles we inquired about. The communication was outstanding and the paperwork process was smooth. I would recommend anyone to give Toyota Roundtree in Lake City, FL a try! Big Thanks to my sell rep Victor Figueroa.
Is this review helpful? Yes | No
Mar 17, 2017
This dealer was great up until the deal fell through from lack of communication. Kyle was responsive and helped me even on his days off, but I cannot say the same for the other reps I worked with. The car was to be delivered, but they could not send me anything other than the buyer's order before actually sending the contract with the car - incidentally, I found out the day of that the out the door price was not the same price as discussed - they had pulled my credit at this point and caused me a higher interest rate in result. If dealing with this dealer, make sure to ask for all numbers up front.
Is this review helpful? Yes | No
Dec 9, 2016
Not the best experience for me. I talked to a sales man and I was told they had the vehicle I was looking for and when I got their the same vehicle I was suppose to buy they sold it right in front of me. But it is what it is they also tried to to put in a vehicle I could not afford lol. They are all about the sale not the customer's needs and wants. I would not recommend this dealer at all.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2016
The salesman, Curtis, was very good. I was not real pleased with the gentleman in the finance dept. He had me sighning about 10 papers without telling me what any of them were. He was in a very big hurry to get me out of there. It made me feel as though I was a pain in his behind. I was paying cash, maybe that was his problem. Overall I would give them 4 stars.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Rountree Moore Toyota:

Mike, thank you for leaving your feedback. We are delighted that you were pleased with Curtis. We addressed your concerns with our Finance Manager and apologize that you left feeling that way. We certainly appreciate your business.
Sep 1, 2016
Good experience.
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May 20, 2016
Very good, salesman contacted me right away and was very nice. I decided against any purchase but this had nothing to do with the dealer.
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May 8, 2016
The dealer was courteous and wanted to know my interest the Tacomas.
Is this review helpful? Yes | No
Apr 28, 2016
Good communication
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Mar 17, 2016
colorado2004
the dealer was responsive to my questions
Is this review helpful? Yes | No
Mar 4, 2016
Aside from the dealership losing my keys to the only car I wanted to test drive and made a hour long trip see, Adam was great! He is the ONLY reason why I would ever go back to the dealership. I love my new car and wouldn't trade it for anything!
Is this review helpful? Yes | No
Feb 22, 2016
Very deceiving dealership. I emailed them inquiring about this tundra and was told it was still available. My girlfriend had called them and they stated that the truck was available. When we tried to negotiate a price cut, all of a sudden they told my girlfriend that it had just gone to auction. About an hour after they had told my girlfriend it was no longer available I received an email stating that the truck is still available but the price is firm and the truck is as is. I will never ever ever consider buying anything from this dealership. They are lying crooks. I'm not sure the truck even existed. I think it was a ploy to get people to their lot
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Rountree Moore Toyota:

Bryan, I am sorry that you feel that way. We did have the truck at the time that I attempted to call you and sent the email. Since you did not resond to me for two days, it went to auction in the meantime. As I stated previously in the private email, please feel free to contact me directly next time, and I will do what I can to help.

Glenn Preine
Internet Sales Manager
(386)755-0631 ext 3114
Feb 11, 2016
Responded quickly
Is this review helpful? Yes | No
Read 27 old reviews
Dec 27, 2015
Poor. 2009 Black cts was advertised as having no scratches and in excelent condition. I looked at car 12/26 and it had several scratches on the exterior including deep scratches. The car must have a leak because the driver side floorboard and mat was soaked with water. Center piece missing from one of the wheels. Totally mislead by the company.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Rountree Moore Toyota:

Napoleon, I am very sorry about this description. With over 250 pre-owned vehicle and 700 new, mistakes do sometimes happen. We will get that corrected and work to ensure that it does not happen again. The company that handles this for us never even see the vehicle and goes off of the pictures we forward to them most time. Please feel free to contact me directly if there is anything I can do to assit you on your next vehicle purchase.

Glenn Preine
Internet Sales Manager
Glenn.Preine@RountreeMoore.com
Dec 27, 2015
Quick response
Is this review helpful? Yes | No
Aug 27, 2015
They had some good prices, not ready to buy at this time
Is this review helpful? Yes | No
Aug 8, 2015
Everything we needed!
Is this review helpful? Yes | No
May 18, 2015
Prompt curtious service. Followed up, but didn't harass.
Is this review helpful? Yes | No
Feb 23, 2015
Great working sale Associate and educate dealership.
Is this review helpful? Yes | No
Feb 16, 2015
Gene Nelson has been very helpful and has not been bothersome. He has worked hard to meet all of my demands.
Is this review helpful? Yes | No
Jan 18, 2015
Overall good experience. They were upfront with everything.
Is this review helpful? Yes | No
Jan 15, 2015
Although we did not purchase the vehicle listed, we did purchase a different vehicle. We purchased a 2007 Chevy Tahoe LTZ. I would recommend Jim Hawks to any and everyone lookin to purchase a new or used vehicle. No high pressure sales and very kind, professional and curteous.
Is this review helpful? Yes | No
Feb 16, 2014
Very pleasant, open, friendly, not pushy. Answered all our questions, and made our buying experience wonderful.
Is this review helpful? Yes | No
Jan 23, 2014
Great to work with!
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Jan 10, 2014
Just bought my truck for $18000 and they were going to give me less than $12000 on a trade in
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Jan 6, 2014
Very nice people
Is this review helpful? Yes | No
Dec 28, 2013
They are great. Sent quote out ASAP so I could compare with another dealership. I will be going to Rountree.
Is this review helpful? Yes | No
Dec 21, 2013
Did not honor advertised online price.
Is this review helpful? Yes | No
Dec 11, 2013
My seller was Mr. Thomas Wasson...great man. I'm enjoying my new car and he helped me in such a wonderful way.! When I saw the car online I said to myself that's the car for me. I got an awesome deal!! I would surely recommend someone to Roundtree-Moore Toyota Scion.
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Dec 9, 2013
great service
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Sep 28, 2013
great service!
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Jun 28, 2013
found it, made an offer and bought it in one day, they were great and didn't try to bait and switch like some others had. Loved the sales rep--Derek, very honest and helpful.
Is this review helpful? Yes | No
Mar 28, 2013
John Rhode is as pleasant as they come!
Is this review helpful? Yes | No
Mar 18, 2013
Cardenas5210
They were very nice and professional. My only complain is that it took me 6 hours to get out of there with the car that I have selected.
Is this review helpful? Yes | No
Mar 11, 2013
Already sold but was still on the internet
Is this review helpful? Yes | No
Nov 27, 2012
In my opinion, John at roundtree-moore is interested in providing good customer service.
Is this review helpful? Yes | No
Sep 30, 2012
They tried to sell me a car that needed a new engine.
Is this review helpful? Yes | No
Aug 7, 2012
The salesman called me back, sent photos as requested and made my buying eperience a pleasant one. They also worked with me on the price and financing. I would definately go back.
Is this review helpful? Yes | No
Jan 4, 2012
There online sales representative by the name of John R, was extremely helpful in answering all my questions. Upon arrival they had the car detailed and ready for a test drive. Everyone was extremely helpful. I would definitely recommend this dealership to online shoppers.
Is this review helpful? Yes | No
Apr 28, 2011
They gave me the deal I wanted except they were not very organized the car I got only came with one key, no owners manual, and all of the tire valve caps were missing. The car had some stains that they supposedly could not see which I came home and cleaned up right away. If it was not for the deal they gave me the car would be sitting at Toyota place right now. Very unorganized.
Is this review helpful? Yes | No

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