Roseville Volkswagen

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830 Automall Dr, Roseville, CA 95661

Sales: (916) 740-1771

Service: (916) 297-6312

Today 8:30am - 9:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 16, 2017
I contacted the dealer when I was on my way to look at a vehicle. They had the car waiting for me in front so I could just hop in for a test drive. Simon was very nice and it was a smooth transaction for the purchase and trade-in. I would recommend this dealer and the salesman, Simon.
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Feb 18, 2017
nice service
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Jan 4, 2017
Nice, just bad timing, I can't purchase until 2/2017 when VW buys back my diesel vehicle.
0 of 1 people found this review helpful.
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Sep 15, 2016
Got a fair deal and good service.
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Aug 18, 2016
I bought the car.
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Aug 8, 2016
Johnnydrake
They responded quickly and politely
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Jul 9, 2016
I would not go back to this dealership for a free car!! They were not even interested in negotiating the price of the car, they only offered me $1,275 for my trade in even though I saw the trade in value for my vehicle on their computer screen at $3,299! This was the worst experience I have ever had at a car dealership ever. DO NOT GO THERE!
1 of 1 people found this review helpful.
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Jun 27, 2016
Replied fast to email
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Jun 9, 2016
The sales person,Steve Richardson was excellent.Once we decided to purchase the car,everything went quickly and smoothly.l would recommend anyone looking for a good used car to give this dealership a look.
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Jun 7, 2016
They answered my emails quickly
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May 2, 2016
No passion about selling me a car.
0 of 1 people found this review helpful.
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Apr 30, 2016
jarguello916
Car was overpriced and dealer was not willing to negotiate more than $500 off. Kbb value had it being about $2500- $3000 overpriced. Was looking to negotiate something that would work but when the sales manager tells you no more than $500, the deal is dead in the water right then and there.
1 of 1 people found this review helpful.
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Apr 17, 2016
Internet mgr very respectful but the car i was looking for probably not going to work with my situation. I dont have anything negative to say about my brief experience
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Apr 13, 2016
They made it easy, particularly for my wife...seemed to roll out the red carpet for her. No slippery spots, gotchas or hedging. All good.
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Mar 25, 2016
Good follow up
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Mar 14, 2016
Very friendly staff. No pressure and nice atmosphere.
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Mar 13, 2016
Good experience.
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Feb 8, 2016
Good folks
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Jan 27, 2016
Overall good experience.
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Jan 17, 2016
Good people, they need to check on little details, I got a defective tire.
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Jan 6, 2016
tuckersboss1
5
Good deal, only one fault, left me with barely enough gas to get to the next station even after I asked if they were going to put some in it. There claim was they only put gas in new vehicles. My trade had 3/4 of a tank.
1 of 1 people found this review helpful.
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Dec 10, 2015
George was quick to respond, very attentive of my needs, and secured me a great deal on a wonderful car.
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Nov 16, 2015
Responded, served me well and I purchased from them. All good. Kent Hilburn of Internet Sales was Awesome!
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Nov 14, 2015
Great experience
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Nov 12, 2015
Captainstabalot
Very good tike at th3 dealership. Might be unusual to hear but it'd true. Excellent service
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Oct 24, 2015
It was great
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Oct 16, 2015
Dealer responded immediately, but I later found a closer match to my needs at another dealer.
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Jul 26, 2015
Great dealership! We had Chad Smith for our salesman and we couldn't have been more pleased. Very courteous, and professional. He even offered to go get us some food while we were waiting for our new car to be detailed. We were also very pleased with the finance manager Brandon, again very nice and professional! The only tiny drawback was the trade in value for our old vehicle. It was from a third party company though.
1 of 1 people found this review helpful.
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Jul 10, 2015
Dealer never wants to go down on the price ... Lectures saying he has a winning card and does not fold. But calls you after 1 week to say he will match my price and also go down by $500 to get me in ... So he was waiting for me to call back because I like the car ... They just capitalize on your interest . For trade in they give auto trader and kbb value - but they sell way higher than both values. No consistency
1 of 1 people found this review helpful.
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Jul 5, 2015
Great dealership bought 335i from them effortlessly.
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Jun 27, 2015
Sales rep tried to pass me off. It was rude.
1 of 1 people found this review helpful.
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Jun 5, 2015
Very friendly and knowledgable!
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Read 21 old reviews
Apr 20, 2015
Car was dirty, like as if it was freshly traded in the day before. Scuff marks on panels, stains between the seat n console, sand or dirt n the trunk. Rear bumper all deepely scratched. Its prpbably why the vehicle has been on market for so long. Had the sale person told me i would never made the trip. Bad first impresson. No thanks I wi take my business some where else. Thanks Anyways
1 of 1 people found this review helpful.
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Mar 13, 2015
Good communication. I didnt buy the car but they contacted me and didnt hassel me..
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Dec 7, 2014
Very helpful and informative as I was shopping online and unable to view vehicles in person.
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Nov 22, 2014
Very professional
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Sep 16, 2014
thank you, Ray for everything ,a good place to buy a car.
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Aug 3, 2014
Dealer tried to be very accomodating; unfortunately I was not able to make it up there.
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Jul 26, 2014
Awesome! Easy to do business with
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Jun 30, 2014
My experience with Chad Smith was fabulous. I really appreciated his style, especially that I did not feel pressured. He answered all my questions and was helpful and responsive. Thanks so much!
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May 7, 2014
I would give them an average score. The salesperson I was scheduled to meet had left for the day and another met with me. He did not introduce himself and I had to ask for his name.
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Apr 19, 2014
Extremely helpful and quick on a response
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Oct 28, 2013
The Tiquan was everything they said it was. I got a great trade in deal. They worked with me also, to obtain a great interest rate. Very happy with the dealer ship.
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Oct 19, 2013
Love the staff. appreciated the full scale customer service
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Oct 7, 2013
torbjorn
I found the staff at Roseville Volkswagen to be personable, sincere and highly professional. I have just the car I wanted at a very fair price. I found customer service to be their main focus and I am certainly a very satisfied customer as a result.
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Oct 1, 2013
Awesome! Very helpful.
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Aug 13, 2013
they let me know vehicle sold instead of letting me drive there to find out....good experience.....
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May 16, 2013
The manager kent is really pushy. Avoid him. The sales agent Robert is probably the best person to deal with. He will listen more than he does run his mouth. Beware. They will try to sell salt to a slug if you don't know any better.
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Apr 23, 2013
They treated me well. I bought a 2010 beetle convertible from them. The car I traded in was a ford mustang that I bought from future ford on madison ave. Future ford was the worst place to buy a car from, do not ever go there for a car..
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Apr 12, 2013
Sales experience was good. After that follow up encounters to correct problems have been less productive. Finance guy missed signature on DMV papers during closing, six phone calls later we were able to close out paper work. Cap on right rear wheel was missing on vehicle and was noted on final sale paper work as an open item that service dept. would correct. Three weeks later item has yet to be corrected. My impression of roseville VW is nice people but no one there really communicates with on another
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Apr 10, 2013
Their internet sales team responded to my inquiry quickly. I emailed that I would be in for a test drive and gave a general time. When I arrived on the lot, I approached a random sales person to ask about the car and he immediately knew who i was and directly me to the correct salesman. The car had been pulled out and was ready for test drive. The salesman was courtesy and answered all my questions without being pushy. I purchased the car in question and feel the deal was solid. I'm also happy with the their finance team. I would shop and buy from Roseville VW again.
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Oct 21, 2012
Very attentive Responded
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Jul 25, 2012
I had good communications with them. No purchase.
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