Rick Hendrick Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

6252 E Virginia Beach Blvd
Norfolk, VA 23502

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Sales: (757) 607-4649

Service: (757) 216-1648

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/11/01/01/06/2017_gmc_savana_cargo-pic-6401531485746910909-152x114.jpeg

2017 GMC Savana Cargo 2500 RWD Used Cars in Norfolk, VA 23502

Great Deal
$10,648 BELOW
CarGurus IMV of $30,104

Price: $19,456

Mileage: 42,811

Location: Norfolk, VA 23502

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2017 GMC Savana Cargo 2500 RWD for sale - $19,456, 42,811 miles with Steel Wheels, Bluetooth, Backup Camera, SE Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/28/13/42/2016_chevrolet_colorado-pic-6971495781265424666-152x114.jpeg

2016 Chevrolet Colorado LT Crew Cab RWD Used Cars in Norfolk, VA 23502

Great Deal
$2,419 BELOW
CarGurus IMV of $24,409

Price: $21,990

Mileage: 33,464

Location: Norfolk, VA 23502

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Cyber Gray Metallic Description: Used 2016 Chevrolet Colorado LT Crew Cab RWD for sale - $21,990, 33,464 miles with Navigation System, SL Package, Bluetooth, Backup Camera, Aluminum Wheels, SLT Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/12/04/03/06/2015_chevrolet_silverado_1500-pic-1889457507630519468-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Norfolk, VA 23502

Great Deal
$3,013 BELOW
CarGurus IMV of $29,345

Price: $26,332

Mileage: 52,871

Location: Norfolk, VA 23502

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2015 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $26,332, 52,871 miles with Bluetooth, Backup Camera, Navigation System, Chrome Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2018 Chevrolet Silverado 2500HD Work Truck Double Cab 4WD Used Cars in Norfolk, VA 23502

Great Deal
$3,142 BELOW
CarGurus IMV of $34,366

Price: $31,224

Mileage: 26,100

Location: Norfolk, VA 23502

Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2018 Chevrolet Silverado 2500HD Work Truck Double Cab 4WD for sale - $31,224, 26,100 miles with Bluetooth, Backup Camera, Suspension Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/11/11/10/40/2014_audi_s6-pic-7068065379857592647-152x114.jpeg

2014 Audi S6 4.0T quattro Sedan AWD Used Cars in Norfolk, VA 23502

Great Deal
$2,524 BELOW
CarGurus IMV of $28,501

Price: $25,977

Mileage: 78,090

Location: Norfolk, VA 23502

Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Description: Used 2014 Audi S6 4.0T quattro Sedan AWD for sale - $25,977, 78,090 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/28/13/42/2019_nissan_sentra-pic-7584862884984555292-152x114.jpeg

2019 Nissan Sentra SV FWD Used Cars in Norfolk, VA 23502

Great Deal
$1,886 BELOW
CarGurus IMV of $16,665

Price: $14,779

Mileage: 6,146

Location: Norfolk, VA 23502

Average time on market: 11 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Deep Blue Pearl Description: Used 2019 Nissan Sentra SV FWD for sale - $14,779, 6,146 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/11/21/19/05/2016_toyota_4runner-pic-1545104381128137713-152x114.jpeg

2016 Toyota 4Runner Limited Used Cars in Norfolk, VA 23502

Great Deal
$2,552 BELOW
CarGurus IMV of $30,170

Price: $27,618

Mileage: 54,453

Location: Norfolk, VA 23502

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2016 Toyota 4Runner Limited for sale - $27,618, 54,453 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Limited Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/12/04/03/06/2014_ford_c-max_energi-pic-7543489141166302298-152x114.jpeg

2014 Ford C-Max Energi SEL FWD Used Cars in Norfolk, VA 23502

Great Deal
$1,695 BELOW
CarGurus IMV of $12,172

Price: $10,477

Mileage: 55,212

Location: Norfolk, VA 23502

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Platinum Metallic Tri-coat Description: Used 2014 Ford C-Max Energi SEL FWD for sale - $10,477, 55,212 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/11/27/03/27/2017_kia_sorento-pic-7152423488426479253-152x114.jpeg

2017 Kia Sorento V6 EX FWD Used Cars in Norfolk, VA 23502

Good Deal
$1,972 BELOW
CarGurus IMV of $23,555

Price: $21,583

Mileage: 24,660

Location: Norfolk, VA 23502

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Sparkling Silver Description: Used 2017 Kia Sorento V6 EX FWD for sale - $21,583, 24,660 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/22/14/25/2012_honda_accord-pic-405852477787452797-152x114.jpeg

2012 Honda Accord LX Used Cars in Norfolk, VA 23502

Good Deal
$1,190 BELOW
CarGurus IMV of $10,528

Price: $9,338

Mileage: 83,435

Location: Norfolk, VA 23502

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Alabaster Silver Metallic Description: Used 2012 Honda Accord LX for sale - $9,338, 83,435 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2019/12/01/04/21/2019_ram_3500-pic-2462727795438847302-152x114.jpeg

2019 Ram 3500 Tradesman Crew Cab LB DRW 4WD Used Cars in Norfolk, VA 23502

Good Deal
$3,443 BELOW
CarGurus IMV of $52,501

Price: $49,058

Mileage: 9,223

Location: Norfolk, VA 23502

Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clearcoat Description: Used 2019 Ram 3500 Tradesman Crew Cab LB DRW 4WD for sale - $49,058, 9,223 miles with Bluetooth, Backup Camera, 5th Wheel, SE Package, Quick Order Package
https://static.cargurus.com/images/forsale/2019/11/19/04/59/2016_chevrolet_tahoe-pic-7778962639634786103-152x114.jpeg

2016 Chevrolet Tahoe LT 4WD Used Cars in Norfolk, VA 23502

Good Deal
$1,757 BELOW
CarGurus IMV of $40,958

Price: $39,201

Mileage: 37,850

Location: Norfolk, VA 23502

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2016 Chevrolet Tahoe LT 4WD for sale - $39,201, 37,850 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Suspension Package, SL Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/11/04/03/46/2016_gmc_terrain-pic-5495525970479826863-152x114.jpeg

2016 GMC Terrain SLE2 AWD Used Cars in Norfolk, VA 23502

Good Deal
$1,076 BELOW
CarGurus IMV of $17,545

Price: $16,469

Mileage: 51,277

Location: Norfolk, VA 23502

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2016 GMC Terrain SLE2 AWD for sale - $16,469, 51,277 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/28/13/42/2006_chrysler_300-pic-5665853456406612383-152x114.jpeg

2006 Chrysler 300 C RWD Used Cars in Norfolk, VA 23502

Good Deal
$1,133 BELOW
CarGurus IMV of $7,915

Price: $6,782

Mileage: 62,074

Location: Norfolk, VA 23502

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Metallic Cl Description: Used 2006 Chrysler 300 C RWD for sale - $6,782, 62,074 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/08/01/11/2017_ford_f-150-pic-359676291340713536-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Norfolk, VA 23502

Good Deal
$1,826 BELOW
CarGurus IMV of $34,740

Price: $32,914

Mileage: 25,246

Location: Norfolk, VA 23502

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Bronze Fire Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $32,914, 25,246 miles with Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels, Bluetooth, Trailer Package, Tow Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 20, 2019
Jonathan Hutchison
Friendly to deal with.
Response from current dealership:
Hi Jonathan, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! reviews like this give us motivation and help us ensure we provide high-quality care.
Nov 16, 2019
Dameem2
Very misleading advertised price. Included factory rebates which were explained and I qualified for. Also had hidden dealer rebates included in price which were not even mentioned in their ad. Was explained by salesman after I called them, also was found in their website, but not in Car Gurus ad. Since my price was $5000 higher than advertised price, I lost interest in that deal!
Nov 15, 2019
They were fine.
Response from current dealership:
Jeff, we're happy to hear you had such a positive experience with our team, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Norfolk.
Nov 15, 2019
Advertised price was significantly less than what I would actually pay. Unless you are a recent college grad veteran having a $3000 GM card, trading in a recent GM vehicle and accepting their financing, you won't come anywhere close to the advertised price. Just a sleazy way of doing business, if that's what it takes to get someone in the door, I'll take my business elsewhere.
Nov 14, 2019
Torres Terry
I was contacted and was treated well. My experience was a good one.
Response from current dealership:
Hi Torres, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Oct 22, 2019
The experience was very good and everyone at the dealership were very professional and helpful in making the decision to purchase this vehicle.
1 people found this review helpful.
Response from current dealership:
Tim, thank you for your praise and kind comments about our team!  We're glad to hear we delivered such a great experience.  If there's anything further we can do for you, we are happy to help!   Have a wonderful day!
Oct 9, 2019
Great customer service
1 people found this review helpful.
Response from current dealership:
Hi Thomas, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Oct 8, 2019
Dealership seemed friendly. The only problem that occurred was the vehicle I purchased did not have a drivers side floor mat and a extra key. I contacted Josh, the representative about these items and he never responded. Need to have everything in hand before you complete deal!!!!
1 people found this review helpful.
Response from current dealership:
Way, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Dawn 757-455-4598, we look forward to hearing from you soon.
Oct 3, 2019
Received a quick response at first and was ready to make a downpayment on the car. The person on the phone said that they would have the sales team call me. No one returned the call so I called again the next day and was told that they would call me back as they currently have a customer. They didnt call back until a few days later after I had already purchased another car. This is the first car dealership that seemed to not want to make a sale.
1 people found this review helpful.
Response from current dealership:
Kristyn, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Dawn Mcbride 757-455-4598. Thank you  for your time and we look forward to hearing from you soon.
Oct 2, 2019
Guru1KWT7
Excellent. Everything from the showroom to the salesmen and women were great. We came 4oo miles to get our new car because the price was right. Car was ready and waiting for us when we got there. On site exsperience , very friendly, accommodating.
1 people found this review helpful.
Response from current dealership:
Guru1kwt7, we're glad you had such a wonderful experience with us! thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! If you need anything please let us know and welcome to the Family.
Sep 20, 2019
Diezell Dessett
John The Manager and Chris the sale person was outstanding
1 people found this review helpful.
Response from current dealership:
Hi Diezell, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you need anything at all please let us know.
Sep 19, 2019
They called and explained their pricing which helped.
1 people found this review helpful.
Sep 1, 2019
I responded to an on-line advertisement Hendrick Chevrolet even though I live in Pennsylvania. They were offering a truck that matched what we were looking for, at a much lower price. I soon learned we didn't qualify for that low price - it is unlikely anyone ever will. The real price was equal to the offers we had locally. I still would have preferred to buy from them because the 2 gentlemen I chatted with on the phone were incredibly more pleasant, knowledgeable, friendly, and honest than the clowns in Pennsylvania where I live.
2 people found this review helpful.
Response from current dealership:
Hi Karl, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! we strive for 100% satisfaction. Thank you again for taking the time to let us know how we did. We hope you have a great day!
Sep 1, 2019
Chris and James were awesome. They turned my first poor experience there completely around and made buying my truck easy. Both were very enthusiastic and made sure I was being taken care of. Thank you both!
2 people found this review helpful.
Response from current dealership:
Amanda, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Jason Colon at 757-455-4543, we look forward to hearing from you soon.
Aug 24, 2019
Best Vehicle in my Fleet!
1 people found this review helpful.
Response from current dealership:
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
Aug 24, 2019
David Nelson
The quickest response and best deals in the nation. I will be purchasing a new vehicle from them
1 people found this review helpful.
Response from current dealership:
David, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Aug 12, 2019
It was all good everything went great
1 people found this review helpful.
Aug 9, 2019
Bobby072
I went to the dealership and let them know what I was looking for and we found the perfect truck at the right price.Great customer service and a large selection.SOLD!
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback, Bobby072!  We are very pleased to hear that our team provided you with such a positive car buying experience!  If you have any further questions, please don't hesitate to reach out!  Have a wonderful day!
Aug 5, 2019
Unfortunately the vehicle I was interested in, sold before I could drive to the dealership. I was contacted by several of the dealership reps and was impressed with their service. I would not hesitate to contact them in the future if they have a vehicle in their inventory that I may be interested in.
1 people found this review helpful.
Response from current dealership:
Hi Alex, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk!  We hope to be of service to you again in the future.  Have a fantastic day!
Jul 25, 2019
Not very eager to sell a car, after 3 attempts they finally emailed me back and I’m still waiting for a final price from them after one week!
2 people found this review helpful.
Response from current dealership:
Vahik, we always want our customer's experiences with us to be the best and would like to discuss this with you further.  At your convenience, please contact our General Sales Manager, Jasen Colon at 757-455-4500.  Thank you  for your time and we look forward to hearing from you!
Jul 23, 2019
Kristie Hollingsworth
Josh was very responsive, even though I chose not to buy a vehicle there. He called me to follow up and I appreciated the concern for my need to find what I was looking for. I look forward to using Rick Hendrick for my future truck buying needs.
1 people found this review helpful.
Response from current dealership:
Kholling516, we really appreciate your feedback!  We hope to be of service to you again in the future.  Best wishes, Rick Hendrick Chevrolet Norfolk
Jul 16, 2019
Larry DaVico
Quick reply.
Response from current dealership:
Bob, we really appreciate your feedback!  Please let us know if there is anything else we can do for you; we are more than happy to help!  Have a fantastic day!
Jul 10, 2019
Responded immediately
1 people found this review helpful.
Jul 4, 2019
Truck was not ready to sell. Air conditioner not working, 94 degrees and had an appointment. Had to go through multiple contacts just to see the truck. Very unorganized. They did not seem to want to sell.
1 people found this review helpful.
Response from current dealership:
Charles, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact (Jay Cunningham 757-455-4506) at your convenience.
Jun 24, 2019
GuruW3RTD
Got a great deal. Great staff. Very happy with everything!!!
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to share your recent visit details with us.  We appreciate your feedback and we are happy to hear that our team provided you with an excellent car buying experience!  If you have any further questions, please give us a call.  We're always happy to help!
Jun 18, 2019
Finishingtouches
Vehicle was nice. Well maintained. Delivery was slightly problematic since the detail department had to do it 3 times. My sales person and manager were quick to make my situation better. I will buy from here again when I replace my next family vehicle this year.
1 people found this review helpful.
Jun 13, 2019
Vehicle was sold prior to my scheduled visit to the dealership, which is understandable. However, no attempt by the dealership was made to contact me or inform me of this fact even though I requested this type of notification during our conversation. So wasted my time making the trip. Extremely unprofessional and poor customer service.
1 people found this review helpful.
Response from current dealership:
Rich, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Jasen Colon at 787-455-4543. Thank you  for your time and we look forward to hearing from you soon.
Jun 12, 2019
Amazing staff and on the ball with everything. They worked with us when others wouldn’t and will definitely recommend them to anyone looking to buy a car!
1 people found this review helpful.
Response from current dealership:
Brandon, we're so glad that we were able to go above and beyond your expectations!  Your complete satisfaction is our top priority.  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and welcome to the Hendrick family!
Jun 11, 2019
Fast and efficient
1 people found this review helpful.
Response from current dealership:
Michael, we're happy to hear you had such a positive experience with our team!  We can't wait to see you again, have a great day!
Jun 1, 2019
They followed up quickly and made repeated calls and attempts. They answered my questions timely. I did not buy the truck as they do not finance vehicles under $6500.00. Sales person was polite and respectful.
1 people found this review helpful.
Response from current dealership:
Hi Raymond, we appreciate you taking the time to leave us this feedback!  We do hope we can be of assistance in the future. Take care!
May 24, 2019
K_Burnham
They have contacted me multiple times. but never really answered my direct questions about pricing that I asked twice. So I moved on.
1 people found this review helpful.
Response from current dealership:
K_burnham, we work hard to provide a fantastic experience to everyone.  It's discouraging to see that you had a negative experience and we would like the opportunity to address your concerns.  Please reach out to our General Sales Manager, Jasen Colon, directly at (757) 266-5804 when you have a chance.  Thank you and we look forward to hearing from you!
May 14, 2019
Frost7479
Great communication with no pressure buying experience. Would recommend this dealership
1 people found this review helpful.
Response from current dealership:
Thank you so much for your high rating!  We're glad you had such a wonderful experience with us!  If you ever need anything else from us, please feel free to give us a call or stop by.  Have an awesome day and welcome to the Hendrick family!
Apr 29, 2019
Very helpful.
1 people found this review helpful.
Apr 11, 2019
Jmac0617
It was a great experience and I think in the future customers would be delighted with the Excellent customer service as well as affordable prices!
1 people found this review helpful.
Apr 7, 2019
Had a great experience at Rick Hendricks.
1 people found this review helpful.
Mar 28, 2019
Contacted this dealer though they are 700 miles away, but had better pricing than in Chicago. Offered to send me "out the door pricing" but have not received it from them.
4 people found this review helpful.
Mar 23, 2019
Elijah Trower
I submitted information to the internet sales manager via email and he never got back to me. He never followed up and also admitted if I was not there in person I did not hold much collateral to get a deal done. I would stay away from doing business with this dealership as they treat potential customers with little to no respect.
5 people found this review helpful.
Mar 5, 2019
Danie2885
Very helpful explained everything I wanted know.. an gave me other options
1 people found this review helpful.
Jan 31, 2019
rmb300zx
Very informative and cooperative to help reach a resolution Price Good communication and not pushy
1 people found this review helpful.
Response from current dealership:
We appreciate your positive feedback!  It is a pleasure to hear that our staff provided you with such a great car buying experience!  Please let us know if we can be of any further assistance.  Have a wonderful day!
Jan 28, 2019
yes they contacted me
1 people found this review helpful.
Response from current dealership:
Charles, thank you for your feedback!  We are very happy to have provided you with such a positive experience and we hope to be of service to you again in the future.  Take care!
Jan 22, 2019
Swabbee
Dealer was very helpful and attempted to work with me. They just couldn't fit my budget for the vehicle I wanted.
1 people found this review helpful.
Nov 27, 2018
GuruXFKKL
I bought a Subaru here and the car was ready for a test drive and clean. The staff were not pushy and didn’t force me to finance with them, they were real understandable and willing to negotiate. Friendly atmosphere and real kind people. I would recommend to get your car here.
2 people found this review helpful.
Response from current dealership:
Guruxfkkl, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk!  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 28, 2018
David Shirey
5
Very fast response, courteous, truly cared about getting me in the car I wanted. Highly recommended.
2 people found this review helpful.
Response from current dealership:
Hi Davwshir, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations!  Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!  Welcome to the Hendrick family!
Oct 15, 2018
MercedesSUV3
Very professional and above average courtesy was shown to me! No pressure sales was a plus!!!!
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations!  Please let us know if there is anything else we can do for you; we are more than happy to help!  Welcome to the Hendrick family!
Oct 14, 2018
very professional...not pushy
Response from current dealership:
Bob, we appreciate your positive review about your recent experience with us!  Until the next time we meet, take care!
Oct 13, 2018
Good response. Price a bit high for me. Just not sure what I want to do yet.
Response from current dealership:
We really appreciate your feedback!  We do hope we can be of assistance in the future. Take care!
Oct 12, 2018
Good Experience Overall. Do your homework first so you can handle any unnecessary services sales pitch that you may not need or convenient to you.
Response from current dealership:
Hello Carlos, we appreciate you taking the time to leave us this feedback.  Please don't hesitate to reach out if there's anything additional we can do for you.  Have a great day!
Oct 1, 2018
cjdillard2
Got me my car the same day. Great service!
Response from current dealership:
We appreciate your positive review about your recent experience with us!  Please let us know if there is anything else we can do for you; we are more than happy to help!
Aug 7, 2018
Very slow to contact you back. Prices a bit too high as well. Sales guy was nice though.
1 people found this review helpful.
Aug 3, 2018
Great! They worked very hard to earn our business and met all expectations.
Aug 2, 2018
GuruZLB2N
Vehicle was sold before I arrived. Salesman showed me other vehicles , but I wasn't interested in any if them.
Aug 1, 2018
Ebender
Great vehicle price.
Jul 3, 2018
GuruYMB1S
Greatest!
Jun 8, 2018
Purchased the vehicle all in at $56,800.00 The listing was mis leading. The $53,100.00 price included a $2,000.00 trade in. Also. had to finance for 90 days. This is part of the business. we negotiated and made the deal/
1 people found this review helpful.
Jun 2, 2018
Mikethapack
Great fast response time very helpfu
May 10, 2018
I can honestly say that with a few obstacles, I was able to purchase a car. The sales associate and the finance manager worked diligently to provide me with the best deal. I highly recommend Rick Hendricks to anyone interested in a car purchase.
1 people found this review helpful.
May 4, 2018
I am still receiving e-mails about purchasing the car I inquired about even though I was told it was sold a week ago. I was prepared to visit the dealership after getting an e-mail response so I called to let them know I was coming. I was asked which car I was interested in and when I told them they informed me they no longer had that vehicle.
May 4, 2018
Great team!
Apr 2, 2018
Immediately sent a response. I asked about $49,895 Tahoe. They sent me info on Tahoe $56,000 discounted price. THIS IS CALLED BAIT AND SWITCH.
4 people found this review helpful.
Mar 7, 2018
David Cerulli
I had saw that the car had been there for 62 days made an offer on the car and then gentleman said that there was two people that were coming up to look at it that I should get there real quick I found that too be a little surprising and he never did a follow-up car in the car is still for sale and that's probably why the car is still for sale because your salesman is not exactly a Salesman and I can say this for that is my profession for 25 years
7 people found this review helpful.
Feb 10, 2018
A salesperson contacted me, but the vehicle had already been sold.
2 people found this review helpful.
Read 19 old reviews
Aug 28, 2017
miadubb
great customer service and quick responses!
1 people found this review helpful.
Aug 11, 2017
Fantastic service!
Aug 9, 2017
Besides the truck having the headrest broken, the customer service was great. They will work a great deal for you.
Apr 14, 2017
Good car had gone to auction so was not ava.
Jan 18, 2017
Trucks were not available even though they told us they were and we drove quite a distance for 2 specific trucks. Once we got there a lot of stalling tactics were used, telling us it was on it's way etc. In the meantime, can we show you something else or can we interest you in upgrading to a new car? The trucks we waited for never showed up, but more excuses did. They did bring one to our home for test drive, but it was not the color advertised of the car we wanted to see. They never did have the second car available to show us. The one we did drive had a very rusted undercarriage. They were nice, but very deceptive and we did but appreciate the bait and switch.
13 people found this review helpful.
Nov 27, 2016
Very friendly - no problems test driving the car, but despite saying multiple times I wasn't ready to purchase it that day, the employee was quite pushy
10 people found this review helpful.
Oct 31, 2016
Dealer listed and still has truck listed for $40,000 Went to the dealer and they said it was $63,000 They appraised my vehicle and offered me $4000 less than every other dealer in Hampton Roads. During the appraisal, they ripped my door handle off and placed it back as if they didn't do it. They didn't offer to fix it. Needless to say, after being at the dealership for 3 hours, nothing was accomplished. The manager wouldn't even call me and apologize for my crappy experience.
14 people found this review helpful.
Oct 23, 2016
Good customer service
1 people found this review helpful.
Oct 19, 2016
John Butler along with the finance team made my experience AWESOME! I would HIGHLY RECOMMEND seeing the folks there and be sure to ask for JOHN B
1 people found this review helpful.
Sep 29, 2016
Helpful, ensured that I was satisfied with overall service
Sep 20, 2016
They said that the car was available for test driving on the phone. When I arrived on appointment, they said that the car was sold a week ago. I wasted my time 2 hour driving.
7 people found this review helpful.
Aug 23, 2016
very professional, too bad didn't have the truck I liked
0 people found this review helpful.
Aug 3, 2016
Quick response, can't wait to go in and test drive the vehicle.
0 people found this review helpful.
Jul 7, 2016
It was a great experience, I traveled all the way from Pittsburgh to buy this car. The salesman was great and the service was fantastic.
3 people found this review helpful.
Apr 28, 2014
Excellent.
Jan 3, 2014
Disrespectful
Jul 31, 2013
Not enough 2500's on site.
Mar 31, 2013
We live 2 hours away from the dealership. We received a quick response on the car we wanted and scheduled an appointment. When we got to the dealership, the car sold. I continued to get emails on the car. We were not happy.
4 people found this review helpful.
Feb 13, 2013
Salesman Dave Cooper and Wendy in finance were awesome and made my overall experience excellent!
1 people found this review helpful.

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